# docs_fts_content

c1: EFTA00007680
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007680.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
2small (VHS Style) tapes
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007680

=== Page 2 ===
OTHERS
(
MEETING MEMO OTHERS (
OM
A:
A:
B:
B:
2-401-050-11
2-461-050-11
23/24


c1: EFTA00007546
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007546.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
1B1-14

=== Page 2 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
2 DvDs
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007547

=== Page 3 ===
HAPPY BIRTHDAY
FROM
2
COMPUSA
DVD
4.7GB
120min
original

=== Page 4 ===
HAPPY BIRTHDAY
FROM
1
DVD
4.7GB
120min
THE ADVENTURES OF


c1: EFTA00007775
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007775.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
eah
IGATION 2008 200178DER EVIDENCE BUREAU OF INVESIMIGATION
E5404
EVIDENCE
FEDERAL BUREAU OF INVESTIGATIO

=== Page 2 ===
1B7-22

=== Page 3 ===
All documents and
Photographs
Enclosed have been
Digitized.
Negatives and/or
media have not
been captured.
DL-02 Media v0.1
April 2018
EFTA00007777

=== Page 4 ===
023787
Town of Palm Beach
FLORIDA
Police Department
POLICE
EVIDENCE
1203
CASE # 05-368 PROPERTY # 05.2003
128141
CONTENTS &
Item
Quantity
Description
/
1
micro w
Suspect: Epstien,Jeff
Officer:
Date: 12.13.05
Lab #:
KL-231
22
-
EFTA00007778

=== Page 5 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
MICRO CASSETTE
#
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007779

=== Page 6 ===
SONY
A
MC-90
title
MI
ERS (
A:
B:
2-481-050-11


c1: EFTA00005910
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00005910.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
A/K/A
Warvick, NY

=== Page 2 ===
A/K/A
5
SSN
CELL
ADDRESS:
VEHICLE: 16 SubARU(White)
WARWICK, NY 10990
NY
(ORANge CTX)
EFTA00005911

=== Page 3 ===
Page 1 of 1
sister of
https://www.ejustice.ny.gov/wps/PA_DMVPhotoService/FetchImageServlet?imageld=4790.6/5/2019
EFTA00005912

=== Page 4 ===

=== Page 5 ===

=== Page 6 ===

=== Page 7 ===

=== Page 8 ===

=== Page 9 ===

=== Page 10 ===

=== Page 11 ===

=== Page 12 ===

=== Page 13 ===

=== Page 14 ===


c1: EFTA00005848
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00005848.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
DOB

=== Page 2 ===
COLLEC 1 PRINT
Page 1 of 2
DATE. - 2019-07-02
COLLECT
TIME. 21:55
PERSON QUERY RESULTS
USER - PSC01332
Department of Emergency Services and Public Protection
STATE POLICE
1111 Country Club Road, Middletown, CT, 06457
ORI - CTCSP0051
(Production Server C) IE edge
Search Criteria:
Operator License
Expanded DOB Search:
Agencies intended to be searched: (Please note: Actual agencies searched may differ)
COLLECT, DMV, NCIC, PRAWN, WEAPONS
Search Results:
DRIVER LICENSE INFO FOR
CT
)
Driver License Number State
Exp Date
(DD-MMM-YY)
Class Renew Status
02-
CT
14-Oct-20
D
Oct-
VALID
14
Displayed is the most recent image from DMV
records, which may differ from credential
presented.
DMV image is restricted to law enforcement
purposes, and shall not be saved, disclosed or used
in photo array or photo line-up.
License Endorsement
Restrictions
Susp Date
(DD-MMM-YY)
Susp Status
Susp Items Effected
B
Commercial Lic Status
PPTP Status
Cancel Status
Cancel Date
Cancel State
NONE ISSUED
NONE ISSUED
Medical Certification
Certification Expiration
Federal Variance
Skill Performance Evaluation
Self Certification
Organ Donor Code
Pending Act Wdrw
Dup Issued?
ORGAN DNR
00
Operator Full Name
Sex
Height
Eye Color
https://collectcjis.ct.gov/collect/jsp/common/printContext.jsp
7/2/2019
EFTA00005849

=== Page 3 ===
COLLEC 1 PRINT
rage < or <
DOB
(YYYY-MM-DD)
F
503
BLU
Mailing Address -
Street
City
County
State
Zip
Zip Ext
NEW CANAAN
CT
06840
Residence Address
Street
City
County
State
Zip
Zip Ext
https://collect.cisct.go/collec/pcommon/printContext.jsp.
7/2/2019
EFTA00005850

=== Page 4 ===

=== Page 5 ===

=== Page 6 ===

=== Page 7 ===


c1: EFTA00005899
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00005899.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
Brannville
SSN
NO D/L- 50 STATE
NO NYS OR III OR NYPD
ADDRESS:
Cell
911 CALLS
BRONXVILLE NY 10708
-CAbdriven 08/09 disputes
(Westchester CTY)
HAS Lived IN ASTORIA QNS
SPOUSE:
SAME
7
SISTER:
ASTORIA NY 11102
EFTA00005899

=== Page 2 ===

=== Page 3 ===

=== Page 4 ===

=== Page 5 ===

=== Page 6 ===

=== Page 7 ===

=== Page 8 ===

=== Page 9 ===

=== Page 10 ===

=== Page 11 ===


c1: EFTA00005740
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00005740.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
no
good
EFTA00005740

=== Page 2 ===
Patrick Lawton
General Manager
New York, NY 10003
Cell:
EFTA00005741

=== Page 3 ===
Page 1 of 1
file:///C:/Users/
AppData/Local/Microsoft/Windows/Temporary%20Internet. 7/2/2019
EFTA00005742

=== Page 4 ===

=== Page 5 ===

=== Page 6 ===

=== Page 7 ===

=== Page 8 ===

=== Page 9 ===

=== Page 10 ===

=== Page 11 ===

=== Page 12 ===
STATE
U.S. Department of Justice
United States Attorney
Southern District of New York
The Silvio J. Mollo Building
One Saint Andrew's Plaza
New York, New York 10007
July 5, 2019
Re:
Grand Jury Subpoena
Please be advised that the accompanying grand jury subpoena has been issued in connection with
an official criminal investigation of a suspected felony being conducted by a federal grand jury. The
Government hereby requests that you voluntarily refrain from disclosing the existence of the subpoena to
any third party. While you are under no obligation to comply with our request, we are requesting you not
to make any disclosure in order to preserve the confidentiality of the investigation and because disclosure
of the existence of this investigation might interfere with and impede the investigation.
Moreover, if you intend to disclose the existence of this subpoena to a third party, please let me
know before making any such disclosure.
Thank you for your cooperation in this matter.
Very truly yours,
GEOFFREY S. BERMAN
United States Attorney
By:
Assistant United States Attorneys
(212) 637-2415
EFTA00005751

=== Page 13 ===
Advice of Rights
1. You may refuse to answer any question if a truthful answer to the question would tend to
incriminate you.
2. Anything that you do say may be used against you by the grand jury or in a subsequent legal
proceeding.
3. If you have a lawyer, the grand jury will permit you a reasonable opportunity to step outside the
grand jury room to consult with your lawyer if you so desire.
4. If you would like a lawyer but do not have funds to retain one, you may make an application to
the United States Magistrate Judge who will decide whether to appoint a lawyer to represent you.
EFTA00005752

=== Page 14 ===
Grand Jury Subpoena
United States District Court
SOUTHERN DISTRICT OF NEW YORK
TO:
GREETINGS:
WE COMMAND YOU that all and singular business and excuses being laid aside, you appear and attend before
the GRAND JURY of the people of the United States for the Southern District of New York, at the United States
Courthouse, 40 Foley Square, Room 220, in the Borough of Manhattan, City of New York, New York, in the
Southern District of New York, at the following date, time and place:
Appearance Date:
July 24, 2019
Appearance Time: 10:00 a.m.
to testify and give evidence in regard to an alleged violation of :
18 U.S.C. §§ 1591, 2421, 2422, 2423, 371
a
and not to depart the Grand Jury without leave thereof, or of the United States Attorney, and that you bring
with you and produce at the above time and place the following:
See attached Advice of Rights
Failure to attend and produce any items hereby demanded will constitute contempt of court and will
subject you to civil sanctions and criminal penalties, in addition to other penalties of the Law.
DATED: New York, New York
July 5. 2019
TAR
GEOFFREY S. BERMAN
United States Attorney for the
Southern District of New York
Lulr UNITED STATES DISTRICT COURT LIVE
Assistant United States Attorneys
FOR
THE
One St. Andrew's Plaza
New York, New York 10007
RICT
Telephone: (212) 637-2415
rev. 02.01.12

=== Page 15 ===

=== Page 16 ===

=== Page 17 ===

=== Page 18 ===

=== Page 19 ===

=== Page 20 ===

=== Page 21 ===

=== Page 22 ===

=== Page 23 ===


c1: EFTA00007763
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007763.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
EVIDENCE EVIDENCE
FEDERAL BUREAU OF INVES FIGATION zoo FEDERAL BUREAU OF INVESTIGATION
BAUEDE
EFTA00007763

=== Page 2 ===
1B7-18

=== Page 3 ===
All documents and
Photographs
Enclosed have been
Digitized.
Negatives and/or
media have not
been captured.
DL-02 Media v0.1
April 2018
EFTA00007765

=== Page 4 ===
023656
Town of Palm Beach
FLORIDA)
Police Department
POLICE
EVIDENCE
CASE -368 PROPERTY # 05-1087
128/41
CONTENTS
A
Item
Quantity
Description
1
1
micro w/
Suspect: Epstein
Officer:
Date: 11-14-05
Lab #:
KL-231
18
EFTA00007766

=== Page 5 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
MICRO CASSETTE
&
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007767

=== Page 6 ===
protosh
SONY
A
MEETING
MEMO
OTHERS (
A:
B:
2-481-050-11


c1: EFTA00007550
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007550.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
1B1-15a
1B1-15b
1B1-15c

=== Page 2 ===
IBI # 15a,b,c
Three Framed Photos-
Cabana
(Bulky)
EFTA00007551

=== Page 3 ===
IB1(15-A,B,C) I B1 15-A,B,C)
3 FRAMED PHOTOS
CABANA


c1: EFTA00007959
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007959.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
023873
Town of Palm Beach
Police Department
POLICE
EVIDENCE
MEDITATION
CASE # 05-368 PROPERTY # 06-21
CONTENTS 128/41 TS
Item
Quantity
Description
/
/
micro w/Rodviquez,
A
Suspect: Epstein
Officer: ODet
Date:
Lab #:
EFTA00007959

=== Page 2 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
Micio TAPE
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007960

=== Page 3 ===
MEETING
MEMO
OTHERS (
A: STATEMENT
ALFREDO
RODRIGUEZ
B:
2-461-050-11
propit 06
SONY
I.........
A
MC-90
title ALFREDO RODRIGUEZ


c1: EFTA00007401
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007401.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 6 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
8/25/04
Miami, FL
7:13 PM
(F)
2
$
A
$
.
$
-
8/26/04 Miami, FL
2:37 PM
(F)
2
$
-
$
-
$
,
8/26/04 Incoming
2:39 PM
(F)
3
$
-
$
-
$
-
8/26/04 New York, NY 4:09 PM
(F)
1
$
-
$
-
$
-
8/26/04
New York, NY
4:10 PM
(F)
1
$
,
$
.
$
-
8/26/04 Incoming
8:05 PM
(F)
1
$
.
$
.
$
.
8/26/04 Miami, FL
9:17 PM
1
$
-
$
-
$
-
8/26/04 Miami, FL
9:17 PM
(F)
1
$
.
$
-
$
-
8/26/04
Incoming
9:30 PM
1
$
.
$
-
$
-
8/26/04
Miami, FL
9:45 PM
9
$
-
$
,
$
-
8/26/04
Incoming
10:49 PM
(F)
1
$
,
$
-
$
.
8/27/04
Grant, NE
11:18 AM
1
$
-
$
-
$
-
8/27/04 Miami, FL
12:37 PM
(F)
3
$
,
$
-
$
-
8/27/04 Incoming
4:53 PM
(F)
4
$
.
$
-
$
-
8/27/04 Miami, FL
8:45 PM
(F)
4
$
-
$
:
$
-
8/27/04
Incoming
9:47 PM
(F)
5
$
-
$
.
$
,
8/28/04
Miami, FL
12:58 PM
(F)
2
$
-
$
-
$
-
8/28/04
Incoming
1:36 PM
(F)
2
$
-
$
-
$
-
8/28/04 Bklyn Nyc, NY 5:04 PM
1
$
.
$
-
$
-
8/28/04
Miami, FL
7:28 PM
(F)
1
$
.
$
-
$
-
8/28/04
Miami, FL
8:08 PM
(F)
13
$
-
$
-
$
-
8/29/04
Miami, FL
5:20 PM
(F)
2
$
.
$
-
$
.
8/29/04 Incoming
5:24 PM
(F)
17
$
-
$
-
$
.
8/30/04
Miami, FL
12:32 PM
(F)
8
$
-
$
.
$
.
8/30/04 Miami, FL
5:15 PM
(F)
1
$
R
$
-
$
#
8/30/04 Miami, FL
8:29 PM
(F)
3
$
.
$
-
$
-
8/31/04
Incoming
3:16 PM
(F)
2
$
.
$
-
$
.
8/31/04
New York, NY
3:58 PM
1
$
.
$
-
$
.
8/31/04
Incoming
5:29 PM
(F)
1
$
.
$
-
$
-
8/31/04 Silver Spg. MD 5:34 PM
(F)
1
$
.
$
P
$
-
8/31/04 Incoming
8:17 PM
1
$
-
$
-
$
.
8/31/04 Miami, FL
8:18 PM
(F)
1
$
-
$
-
$
-
8/31/04 Incoming
8:19 PM
(F)
5
$
-
$
-
$
.
9/01/04 Incoming
8:35 AM
(F)
8
$
.
$
.
$
-
9/01/04 1-888 #
8:51 AM
2
$
,
$
-
$
,
9/01/04 1-888 #
8:53 AM
6
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007401

=== Page 2 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 7 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/01/04
Miami, FL
8:58 AM
(F)
2
$
,
$
:
$
-
9/01/04
Bklyn Nyc, NY
1:07 PM
(F)
2
$
-
$
-
$
-
9/01/04
Incoming
2:09 PM
4
$
-
$
.
$
.
9/01/04 Incoming
2:42 PM
(F)
1
$
.
$
-
$
-
9/01/04 Incoming
3:55 PM
(F)
1
$
-
$
-
$
-
9/01/04
Miami, FL
6:38 PM
(F)
4
$
-
$
-
$
-
9/01/04 Miami, FL
8:10 PM
(F)
3
$
.
$
-
$
-
9/01/04 Miami, FL
9:59 PM
4
$
-
$
-
$
-
9/01/04 Incoming
10:38 PM
3
$
.
$
-
$
-
9/02/04 Miami, FL
1:08 PM
(F)
1
$
-
$
.
$
/
9/02/04
Miami, FL
1:09 PM
(F)
1
$
-
$
-
$
.
9/02/04
Miami, FL
1:09 PM
(F)
2
$
-
$
-
$
-
9/02/04 Incoming
1:29 PM
(F)
17
$
-
$
-
$
.
9/02/04 Incoming
1:49 PM
(F)
4
$
-
$
,
$
-
9/02/04 Miami, FL
7:34 PM
11
$
,
$
.
$
-
9/03/04 New York, NY 11:53 AM
2
$
,
$
-
$
-
9/03/04 Incoming
12:00 PM
1
$
-
$
-
$
-
9/03/04 Miami, FL
1:54 PM
2
$
.
$
-
$
-
9/03/04 Miami, FL
2:00 PM
(F)
1
$
.
$
-
$
.
9/03/04
Incoming
2:19 PM
2
$
#
$
in
$
.
9/03/04
Miami, FL
2:29 PM
(F)
4
$
.
$
.
$
-
9/03/04
Miami, FL
5:36 PM
(F)
4
$
M
$
-
$
,
9/03/04
Miami, FL
9:29 PM
(F)
1
$
-
$
.
$
-
9/03/04 Incoming
9:58 PM
(F)
4
$
-
$
-
$
.
9/04/04 Incoming
12:41 PM
11
$
-
$
-
$
-
9/04/04 Miami, FL
3:35 PM
(F)
7
$
-
$
)
$
-
9/04/04
Incoming
4:14 PM
2
$
,
$
.
$
,
9/04/04 New York, NY 4:28 PM
(F)
1
$
.
$
-
$
-
9/04/04 New York, NY 4:30 PM
1
$
.
$
-
$
-
9/05/04
Miami, FL
12:40 PM
(F)
5
$
-
$
.
$
.
9/05/04
Miami, FL
9:31 PM
(F)
1
$
,
$
-
$
-
9/05/04 Miami, FL
9:31 PM
1
$
-
$
-
$
-
9/05/04 Miami, FL
11:14 PM
(F)
21
$
-
$
-
$
-
9/06/04 Incoming
2:16 PM
2
$
-
$
-
$
-
9/06/04 Miami, FL
4:27 PM
(F)
7
$
-
$
-
$
-
9/06/04 Incoming
5:00 PM
(F)
6
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicernail (H) Free Calls
(K) WPS Call
EFTA00007402

=== Page 3 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 8 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/06/04 New York, NY 5:12 PM
(F)
2
$
-
$
-
$
-
9/06/04 New York, NY 5:23 PM
2
$
-
$
-
$
.
9/06/04 New York, NY 5:39 PM
1
$
-
$
,
$
-
9/06/04 New York, NY 6:09 PM
1
$
-
$
-
$
-
9/06/04 New York, NY 7:55 PM
E
6
$
-
$
-
$
.
9/06/04 Miami, FL
8:03 PM
(F)
5
$
-
$
-
$
-
9/06/04 New York, NY 8:09 PM
(F)
4
$
-
$
-
$
-
9/06/04 Miami, FL
8:18 PM
(F)
4
$
-
$
.
$
-
9/06/04 Incoming
10:00 PM
(F)
1
$
-
$
,
$
-
9/06/04 Miami, FL
10:14 PM
(F)
1
$
-
$
-
$
-
9/07/04 Incoming
12:44 AM
$
16
$
-
$
:-
$
-
9/07/04 Incoming
11:43 AM
(F)
4
$
-
$
-
$
-
9/07/04 Miami, FL
1:02 PM
E
1
$
-
$
-
$
-
9/07/04 Incoming
1:06 PM
1
$
,
$
-
$
-
9/07/04 Incoming
1:07 PM
2
$
.
$
-
$
.
9/07/04
Miami, FL
1:21 PM
(F)
1
$
-
$
-
$
-
9/07/04 Miami, FL
2:17 PM
(F)
1
$
-
$
-
$
-
9/07/04 Miami, FL
3:58 PM
(1)
1
$
-
$
A
$
.
9/07/04 Miami, FL
4:14 PM
(F)
5.
$
-
$
.
$
-
9/07/04
Miami, FL
7:57 PM
(F)
9
$
,
$
-
$
,
9/07/04
New York, NY
8:21 PM
(F)
3
$
-
$
-
$
.
9/07/04 New York, NY 8:25 PM
(F)
1
$
.
$
-
$
-
9/07/04 Incoming
8:28 PM
(F)
10
$
-
$
-
$
-
9/07/04 Miami, FL
9:05 PM
(F)
4
$
-
$
-
$
-
9/07/04 Miami, FL
10:45 PM
(F)
1
$
-
$
-
$
-
9/07/04
Miami, FL
10:47 PM
5
$
-
$
.
$
-
9/08/04 Incoming
8:07 AM
5
$
.
$
-
$
-
9/08/04 Miami, FL
11:48 AM
(F)
1
$
.
$
-
$
-
9/08/04 Miami, FL
3:08 PM
(F)
10
$
.
$
-
$
-
9/08/04
Miami, FL
10:01 PM
21
$
-
$
.
$
-
9/09/04 Incoming
10:42 AM
(F)
4
$
-
$
-
$
.
9/09/04
New York, NY
1:24 PM
(F)
1
$
-
$
-
$
-
9/09/04 New York, NY 3:24 PM
(F)
1
$
.
$
-
$
.
9/09/04 Miami, FL
10:49 PM
1
$
.
$
-
$
.
9/09/04 Incoming
10:50 PM
(F)
14
$
-
$
-
$
-
9/09/04 Miami, FL
11:22 PM
(F)
1
$
.
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007403

=== Page 4 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 9 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/09/04 Miami, FL
11:38 PM
(F)
23
$
-
$
P
$
-
9/10/04 Incoming
11:08 AM
1
$
-
$
-
$
-
9/10/04 Miami, FL
2:27 PM
(F)
1
$
-
$
-
$
-
#
9/10/04 Miami, FL
2:48 PM
(F)
1
$
-
$
-
$
-
9/10/04 Incoming
2:51 PM
2
$
.
$
-
$
:
9/10/04 Miami, FL
2:59 PM
(F)
4
$
-
$
-
$
-
9/10/04 Incoming
3:29 PM
(F)
6
$
-
$
-
$
.
9/10/04 Incoming
3:35 PM
2
$
-
$
"
$
.
9/10/04 Incoming
4:57 PM
(F)
2
$
,
$
,
$
-
9/10/04 Incoming
7:20 PM
(F)
1
$
-
$
-
$
-
9/10/04 Incoming
7:22 PM
(F)
2
$
-
$
-
$
,
9/10/04 Miami, FL
8:16 PM
(F)
1
$
-
$
-
$
-
9/10/04 Incoming
8:17 PM
4
$
-
$
-
$
,
9/10/04 Incoming
9:12 PM
(F)
1
$
.
$
-
$
-
9/10/04 New York, NY 10:49 PM
(F)
2
$
-
$
-
$
-
9/10/04 New York, NY 11:44 PM
(F)
2
$
-
$
-
$
-
9/11/04 New York, NY 12:10 AM
(F)
2
$
.
$
-
$
-
9/11/04 New York, NY 12:11 AM
(F)
1
$
-
$
.
$
-
9/11/04
Incoming
12:18 AM
(F)
1
$
-
$
-
$
-
9/11/04 New York, NY 1:51 AM
(F)
1
$
-
$
-
$
-
9/11/04
Miami, FL
11:41 AM
1
$
-
$
-
$
-
9/11/04 Miami, FL
11:42 AM
(F)
1
$
-
$
-
$
-
9/11/04 New York, NY 3:22 PM
(F)
3
$
-
$
-
$
-
9/11/04 Incoming
3:29 PM
6
$
-
$
,
$
-
9/11/04 New York, NY 3:57 PM
2
$
-
$
-
$
-
9/11/04 Incoming
10:50 PM
(F)
3
$
-
$
-
$
-
9/12/04 Incoming
11:32 AM
2
$
-
$
-
$
-
9/12/04 Miami, FL
11:58 AM
1
$
-
$
.
$
.
9/12/04 New York, NY 12:02 PM
(F)
1
$
-
$
,
$
-
9/12/04 Incoming
12:39 PM
(F)
2
$
.
$
-
$
-
9/12/04 Miami, FL
1:51 PM
1
$
-
$
-
$
-
9/12/04 Incoming
2:21 PM
(F)
2
$
-
$
-
$
-
9/12/04 Miami, FL
2:41 PM
26
$
-
$
-
$
-
9/12/04 Incoming
6:05 PM
4
$
-
$
-
$
-
9/12/04 Miami, FL
6:09 PM
(F)
7
$
-
$
.
$
.
9/12/04 Incoming
6:17 PM
(F)
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007404

=== Page 5 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 10 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/12/04 New York, NY 9:40 PM
1
$
-
$
-
$
.
9/12/04 New York, NY 9:42 PM
1
$
.
$
-
$
-
9/12/04
Incoming
9:55 PM
1
$
.
$
,
$
-
9/12/04 Incoming
10:06 PM
1
$
A
$
-
$
-
9/13/04 Miami, FL
8:33 AM
(F)
3
$
-
$
-
$
.
9/13/04 Incoming
8:48 AM
1
$
-
$
-
$
#
9/13/04 Incoming
8:55 AM
4
$
-
$
-
$
-
9/13/04 Incoming
9:20 AM
1
$
P
$
-
$
-
9/13/04 Incoming
9:36 AM
1
$
-
$
-
$
,
9/13/04 New York, NY 9:54 AM
1
$
.
$
,
$
-
9/13/04 New York, NY 9:56 AM
1
$
-
$
.
$
.
9/13/04 New York, NY 9:57 AM
1
$
-
$
-
.
$
-
9/13/04 Incoming
10:12 AM
2
$
-
$
.
$
-
,
9/13/04 New York, NY 3:34 PM
1
$
-
$
.
$
.
9/13/04 Queens Nyc, NY 4:04 PM
1
$
-
$
*
$
.
9/13/04 Incoming
4:18 PM
4
$
-
$
-
$
-
9/13/04 Incoming
5:22 PM
(F)
1
$
-
$
-
$
-
9/13/04 Incoming
7:42 PM
4
$
.
$
.
$
,
9/13/04
Miami, FL
7:48 PM
2
$
,
$
,
.
$
#
9/13/04
Miami, FL
7:52 PM
1
$
-
$
.
$
#
9/13/04 Miami, FL
7:58 PM
(1)
1
$
-
$
,
$
.
9/13/04 Miami, FL
7:58 PM
2
$
.
$
A
$
.
9/13/04 Miami, FL
8:39 PM
2
$
-
$
.
$
#
9/13/04 Incoming
8:40 PM
(F)
20
$
-
$
,
$
-
9/13/04 Incoming
9:52 PM
2
$
-
$
.
$
-
9/13/04 Incoming
10:25 PM
(F)
2
$
-
$
-
$
.
9/13/04 Incoming
11:38 PM
€
2
$
-
$
-
$
-
9/13/04 New York, NY 11:45 PM
(F)
1
$
-
$
.
$
-
9/14/04
Miami, FL
8:54 AM
(F)
9
$
#
$
-
$
-
9/14/04 Incoming
9:10 AM
2
$
-
$
-
$
.
9/14/04 New York, NY 10:03 AM
(F)
1
$
-
$
-
$
-
9/14/04 Incoming
11:54 AM
S
1
$
.
$
-
$
,
9/14/04 Queens Nyc, NY 1:55 PM
1
$
-
$
a
$
-
9/14/04 Incoming
3:07 PM
1
$
-
$
-
$
.
9/14/04 New York, NY 3:22 PM
2
$
-
$
,
$
-
9/14/04 New York, NY 5:29 PM
2
$
-
$
,
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007405

=== Page 6 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 11 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/14/04 New York, NY 6:15 PM
1
$
-
$
-
$
-
9/14/04 New York, NY 6:16 PM
1
$
-
$
-
$
-
9/14/04 Incoming
6:19 PM
(F)
2
$
-
$
-
$
-
9/14/04 New York, NY 6:24 PM
1
$
-
$
-
$
,
9/14/04 New York, NY 6:25 PM
1
$
:
$
-
$
-
9/14/04 Incoming
6:38 PM
2
$
-
$
-
$
.
9/14/04 Incoming
7:28 PM
E
2
$
.
$
R
$
-
9/14/04
Miami, FL
9:50 PM
(F)
6
$
-
$
-
$
-
9/14/04 New York, NY 10:07 PM
1
$
-
$
-
$
.
9/14/04
Incoming
11:07 PM
1
$
-
$
-
$
-
9/14/04
Miami, FL
11:18 PM
(F)
5
$
.
$
-
$
P
9/15/04 Incoming
9:07 AM
1
$
-
$
,
$
,
9/15/04 Incoming
2:03 PM
(F)
4
$
-
$
-
$
-
9/15/04 Incoming
2:10 PM
(F)
2
$
:
$
.
$
-
9/15/04 New York, NY 2:30 PM
1
$
,
$
-
$
-
9/15/04 Dir Asst
2:31 PM
1
$
.
$
0.99
$
0.99
9/15/04 New York, NY 2:53 PM
1
$
-
$
-
$ #
-
9/15/04 New York, NY 2:53 PM
1
$
-
$
-
$
.
9/15/04
Incoming
2:54 PM
2
$
-
$
-
$
-
9/15/04 Incoming
3:03 PM
1
$
-
$
-
$
-
9/15/04 New York, NY 3:24 PM
1
$
-
$
-
$
-
9/15/04 New York, NY 3:24 PM
1
$
-
$
,
$
-
9/15/04 Incoming
4:12 PM
2
$
.
$
-
$
-
9/15/04 New York, NY 5:39 PM
1
$
-
$
.
$
-
9/15/04
Miami, FL
7:21 PM
(F)
5
$
,
$
.
$
-
9/15/04 Incoming
9:25 PM
1
$
-
$
-
$
-
9/15/04 Miami, FL
11:03 PM
(F)
9
$
A
$
-
$
,
9/16/04 Miami, FL
7:51 AM
(F)
2
$
-
$
-
$
-
9/16/04
Miami, FL
7:53 AM
(F)
1
$
-
$
.
$
-
9/16/04 Miami, FL
7:53 AM
(F)
2
$
-
$
.
$
.
9/16/04 Incoming
8:16 AM
2
$
.
$
-
$
-
9/16/04 Incoming
8:35 AM
2
$
.
$
-
$
-
9/16/04 Incoming
9:06 AM
1
$
-
$
.
$
-
9/16/04 Incoming
9:47 AM
(F)
2
$
-
$
-
$
-
9/16/04 New York, NY 12:04 PM
1
$
-
$
-
$
.
9/16/04 Queens Nyc, NY 1:18 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Car
EFTA00007406

=== Page 7 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 12 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/16/04 Dir Asst
1:57 PM
411
1
$
-
$
0.99
$
0.99
9/16/04 Queens Nyc, NY 3:52 PM
1
$
-
$
-
$
-
9/16/04 New York, NY 4:12 PM
1
$
-
$
-
$
-
9/16/04 Queens Nyc, NY 4:29 PM
1
$
-
$
-
$
-
9/16/04 Queens Nyc, NY 5:01 PM
1
$
-
$
-
$
-
9/16/04 Incoming
6:05 PM
(F)
1
$
-
$
-
$
-
9/16/04 Miami, FL
6:07 PM
3
5
$
-
$
-
$
-
9/16/04 New York, NY 6:19 PM
3
2
$
A
$
,
$
.
9/16/04 Incoming
6:26 PM
3
1
$
-
$
.
$
-
9/16/04 Miami, FL
9:15 PM
3
1
$
-
$
-
$
,
9/16/04 Incoming
11:10 PM
2
$
.
$
-
$
#
9/16/04
Miami, FL
11:55 PM
3
8
$
-
$
-
$
-
9/17/04 Incoming
9:40 AM
2
$
-
$
.
$
-
9/17/04 Incoming
9:44 AM
1
$
-
$
-
$
.
9/17/04 Incoming
9:51 AM
2
$
.
$
-
$
-
9/17/04
Miami, FL
11:29 AM
(F)
5
$
-
$
,
$
-
9/17/04 New York, NY 11:33 AM
2
$
-
$
-
$
-
9/17/04
Incoming
12:02 PM
3
1
$
-
$
.
$
.
9/17/04
Incoming
12:03 PM
(F)
3
$
.
$
-
$
-
9/17/04 Incoming
12:17 PM
1
$
-
$
.
$
.
9/17/04
Incoming
12:45 PM
1
$
-
$
-
$
-
9/17/04
Incoming
12:46 PM
2
$
.
$
-
$
-
9/17/04 Miami, FL
1:44 PM
(F)
3
$
-
$
,
$
-
9/17/04
Miami, FL
5:03 PM
(F)
1
$
-
$
.
$
.
9/17/04 Incoming
5:04 PM
(F)
1
$
-
$
-
$
-
9/17/04
Miami, FL
5:04 PM
(F)
1
$
-
$
-
$
-
9/17/04 Miami, FL
5:05 PM
(F)
1
$
.
$
.
$
-
9/17/04 Incoming
5:18 PM
(F)
1
$
-
$
.
$
-
9/17/04
Miami, FL
5:23 PM
(F)
1
$
-
$
-
$
-
9/17/04 Miami, FL
5:29 PM
(F)
1
$
-
$
-
$
-
9/17/04 Incoming
5:31 PM
(F)
1
$
-
$
,
$
-
9/17/04 Incoming
5:31 PM
(F)
1
$
.
$
-
$
.
9/17/04 Incoming
5:33 PM
(F)
1
$
-
$
-
$
-
9/17/04 Miami, FL
5:33 PM
(F)
1
$
-
$
.
$
-
9/17/04 Miami, FL
5:34 PM
3
1
$
-
$
.
$
,
9/17/04 Miami, FL
5:45 PM
4
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicernail (H) Free Calls
(K) WPS Call
EFTA00007407

=== Page 8 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 21, 2004
Page 13 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/17/04
Miami, FL
8:28 PM
(F)
1
$
-
$
-
$
.
9/18/04
Incoming
3:15 PM
1
$
-
$
-
$
-
9/18/04 W Palm Bch, FL 4:29 PM
1
$
#
$
.
$
-
9/19/04
Miami, FL
6:57 PM
(F)
1
$
-
$
-
$
-
9/19/04 Miami, FL
7:00 PM
(F)
1
$
-
$
-
$
.
Total Zero VM calls
57
$
-
$
-
$
-
SUBTOTAL
942
$
.
$
1.98
$ 1.98
Total of All Usage Charges
$
1.98
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007408

=== Page 9 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Oct 20. 2004
Page 4 of 15
Account Service Detail for Subscriber
)
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes
800
-
T-Mobile to T-Mobile
Minutes
Unlimited
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Free Txt Msq
Messages 1,000
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
Minutes
-
235
3
30
T-Mobile to T-Mobile
Minutes
-
194
2
21
Txt Msg Recd
Messages 17
-
,
.
Txt Msg Sent
Minutes
-
-
.
0:01
Txt Msq Sent
Messages 24
-
-
Amount
Totals
Monthly Service Charges
$
6.99
Text Message 1000
$ 6.99
VM & Fax
$ #
Usage Charges
$
2.24
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
2.24
Taxes, Surcharges and Assessments
$
2.97
Federal Excise Tax
$ 0.10
Federal Universal Service Fund
$ 0.13
State Communication Service Tax
$ 0.85
Local Communication Service Tax
$ 0.53
County 911
-
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$
12.20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/20/04
New York, NY
9:22 AM
2
$
#
$
-
$
-
9/20/04
Incoming
10:05 AM
2
$
-
$
-
$
,
9/20/04
Incoming
1:12 PM
1
$
-
$
-
$
-
9/20/04
New York, NY
1:13 PM
3
$
-
$
,
$
.
9/20/04
New York, NY
1:18 PM
2
$
-
$
-
$
#
9/20/04
Miami, FL
2:21 PM
1
$
-
$
-
$
-
9/20/04
Miami, FL
2:47 PM
(F)
2
$
-
$
.
$
.
9/20/04
Miami, FL
3:55 PM
(F)
1
$
-
$
-
$
-
9/20/04
Miami, FL
4:10 PM
(F)
3
$
P
$
P
$
.
9/20/04 Incoming
4:56 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemal (H) Free Calls
(K) WPS Call
EFTA00007409

=== Page 10 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20, 2004
Page 5 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/20/04 Miami, FL
4:58 PM
(F)
1
$
-
$
-
$
-
9/20/04 Miami, FL
5:00 PM
(F)
8
$
.
$
-
$
.
9/21/04 Incoming
9:18 AM
5
$
-
$
-
$
#
9/21/04 Incoming
10:24 AM
4
$
-
$
!
$
-
9/21/04 Incoming
10:29 AM
2
$
-
$
.
$
-
9/21/04 Incoming
10:48 AM
1
$
!
$
.
$
-
9/21/04 Miami, FL
10:57 AM
(F)
1
$
.
$
-
$
-
9/21/04 New York, NY 11:43 AM
2
$
-
$
-
$
,
9/21/04 New York, NY 12:06 PM
1
$
-
$
-
$
-
9/21/04
Incoming
12:10 PM
(F)
6
$
-
$
.
$
-
9/21/04 New York, NY 12:17 PM
1
$
-
$
.
$
-
9/21/04
Incoming
12:47 PM
4
$
I
$
F
$
-
9/21/04 Incoming
2:08 PM
2
$
-
$
,
$
.
9/21/04 Incoming
2:13 PM
1
$
.
$
.
$
-
9/21/04 Miami, FL
2:22 PM
(F)
1
$
-
$
#
$
-
9/21/04 Miami, FL
2:25 PM
1
$
.
$
#
$
-
9/21/04 Miami, FL
2:25 PM
1
$
-
$
-
$
:
9/21/04 Incoming
2:33 PM
(F)
4
$
.
$
-
$
-
9/21/04 Incoming
4:06 PM
2
$
-
$
.
$
-
9/21/04 Miami, FL
4:12 PM
6
$
-
$
-
$
F
9/21/04 Incoming
4:19 PM
1
$
M
$
.
$
-
9/21/04 Miami, FL
4:20 PM
1
$
-
$
.
$
.
9/21/04 Miami, FL
4:22 PM
1
$
:
$
-
$
.
9/21/04 Miami, FL
4:27 PM
6
$
.
$
-
$
-
9/21/04 Miami, FL
5:51 PM
1
$
-
$
.
$
-
9/21/04 Incoming
6:38 PM
(F)
1
$
-
$
.
$
,
9/22/04 Incoming
9:57 AM
2
$
*
$
.
$
.
9/22/04 Miami, FL
10:50 AM
1
$
-
$
&
$
-
9/22/04
Miami, FL
10:55 AM
(F)
5
$
-
$
,
$
,
9/22/04 Incoming
1:35 PM
2
$
-
$
-
$
.
9/22/04 Miami, FL
2:56 PM
(F)
1
$
-
$
.
$
-
9/22/04 Incoming
3:51 PM
2
$
.
$
*
$
:
9/22/04 Incoming
5:46 PM
(F)
2
$
-
$
-
$
.
9/22/04 Incoming
5:54 PM
9
$
.
$
-
$
.
9/22/04 Incoming
8:03 PM
1
$
-
$
.
$
.
9/23/04 Incoming
10:44 AM
3
$
.
$
.
$
#
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007410

=== Page 11 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20, 2004
Page 6 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/23/04 Miami, FL
11:34 AM
(F)
2
$
-
$
.
$
-
9/23/04 Incoming
1:40 PM
(F)
7
$
.
$
.
$
.
9/23/04 Incoming
2:43 PM
2
$
-
$
-
$
.
9/23/04 Miami, FL
6:12 PM
1
$
.
$
.
$
-
9/23/04 Miami, FL
6:14 PM
2
$
.
$
.
$
-
9/23/04 Miami, FL
6:15 PM
1
$
-
$
-
$
.
9/23/04 Miami, FL
6:22 PM
1
$
#
$
.
$
,
9/23/04 Miami, FL
6:22 PM
(F)
1
$
-
$
.
$
:
9/23/04 Miami, FL
6:59 PM
3
1
$
.
$
.
$
-
9/23/04 Miami, FL
7:53 PM
1
$
.
$
-
$
.
9/23/04 Miami, FL
8:17 PM
(F)
1
$
-
$
-
$
-
9/24/04 Incoming
9:55 AM
1
$
,
$
-
$
-
9/24/04 Incoming
10:33 AM
1
$
-
$
,
$
.
9/24/04 New York, NY
2:18 PM
(F)
1
$
.
$
*
$
.
9/24/04 New York, NY 2:35 PM
E
9
$
-
$
.
$
-
9/24/04 Incoming
4:08 PM
1
$
,
$
-
$
-
9/24/04
Miami, FL
4:09 PM
€
1
$
,
$
.
$
.
9/24/04 Incoming
4:12 PM
2
$
-
$
.
$
.
9/24/04 Miami, FL
4:48 PM
(F)
1
$
,
$
-
$
,
9/24/04 Dir Asst
8:10 PM
2
$
-
$
0.99
$
0.99
9/24/04
New York, NY
8:59 PM
3
$
.
$
-
$
-
9/24/04 Incoming
10:19 PM
1
$
F
$
-
$
#
9/24/04 Incoming
10:20 PM
2
$
.
$
,
$
#
9/25/04 Incoming
6:23 AM
(F)
2
$
-
$
-
$
.
9/25/04 Miami, FL
6:42 AM
(F)
2
$
-
$
.
$
-
9/25/04 Incoming
11:17 AM
1
$
.
$
,
$
.
9/29/04 Miami, FL
6:23 PM
5
$
-
$
.
$
-
9/29/04 Miami, FL
6:28 PM
5
$
-
$
.
$
-
9/29/04 Miami, FL
8:47 PM
(F)
1
$
-
$
-
$
-
9/29/04 Miami, FL
8:51 PM
(F)
1
$
-
$
-
$
-
9/29/04 Incoming
9:17 PM
(F)
1
$
-
$
-
$
P
9/30/04
Miami, FL
10:26 AM
1
$
-
$
.
$
-
9/30/04 Incoming
10:34 AM
3
$
A
$
-
$
.
9/30/04 Incoming
10:39 AM
4
$
-
$
-
$
#
9/30/04 Miami, FL
10:43 AM
(F)
1
$
-
$
.
$
.
9/30/04 Incoming
11:06 AM
2
$
-
$
#
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007411

=== Page 12 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20, 2004
Page 7 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/30/04 Miami, FL
11:07 AM
1
$
-
$
.
$
-
9/30/04 Incoming
12:05 PM
(F)
2
$
-
$
-
$
.
9/30/04 Incoming
12:36 PM
(F)
1
$
-
$
-
$
-
9/30/04 Miami, FL
12:43 PM
(F)
1
$
.
$
.
$
-
9/30/04 Miami, FL
12:49 PM
(F)
1
$
.
$
-
$
#
9/30/04 Incoming
4:47 PM
2
$
-
$
.
$
.
-
10/01/04 Incoming
12:56 PM
(F)
1
$
-
$
-
$
-
10/01/04 Miami, FL
12:56 PM
(F)
2
$
#
$
-
$
.
10/01/04 Miami, FL
3:39 PM
(F)
1
$
.
$
-
$
-
10/02/04 Miami, FL
1:13 PM
1
$
.
$
-
$
-
10/02/04 Incoming
3:18 PM
1
$
-
$
-
$
-
10/02/04 Incoming
3:39 PM
2
$
,
$
-
$
.
10/03/04 Delray Bch, FL 10:09 AM
3
$
-
$
.
$
.
10/03/04 New York, NY
7:16 PM
1
$
.
$
,
$
-
10/04/04 Incoming
1:06 PM
(F)
1
$
.
$
-
$
.
10/04/04 Incoming
5:08 PM
(F)
1
$
-
$
.
$
-
10/04/04 Incoming
5:16 PM
(F)
1
$
.
$
-
$
-
10/04/04 Miami, FL
7:08 PM
(F)
1
$
.
$
-
$
,
10/04/04 Miami, FL
7:28 PM
(F)
1
$
,
$
,
$
-
10/04/04 Miami, FL
7:37 PM
(F)
1
$
,
$
.
$
-
10/04/04 Incoming
7:43 PM
(F)
1
$
-
$
-
$
.
10/05/04 Homestead, FL 10:27 AM
1
$
.
$
.
$
-
10/05/04 New York, NY 10:28 AM
(F)
1
$
.
$
-
$
#
10/05/04 Incoming
10:53 AM
2
$
.
$
-
$
#
10/05/04 North Dade, FL 10:58 AM
2
$
.
$
-
$
-
10/05/04 Incoming
12:28 PM
(F)
3
$
-
$
-
$
-
10/05/04 Miami, FL
2:01 PM
1
$
-
$
-
$
a
10/05/04 Incoming
4:38 PM
(F)
1
$
.
$
-
$
.
10/06/04 New York, NY 10:00 AM
2
$
-
$
-
$
,
10/06/04 New York, NY 10:02 AM
4
$
.
$
)
$
.
10/06/04 Incoming
12:44 PM
(F)
2
$
-
$
-
$
.
10/06/04 Miami, FL
12:46 PM
(F)
1
$
.
$
-
$
.
10/06/04 Miami, FL
12:48 PM
(F)
1
$
.
$
-
$
-
10/06/04 Incoming
2:04 PM
1
$
A
$
-
$
-
10/06/04 Miami, FL
3:19 PM
(F)
1
$
.
$
-
$
#
10/06/04 Miami, FL
4:52 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemall (H) Free Calls
(K) WPS Call
EFTA00007412

=== Page 13 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20. 2004
Page 8 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/06/04 Miami, FL
4:53 PM
(F)
1
$
-
$
-
$
-
10/06/04 Miami, FL
5:14 PM
(F)
1
$
-
$
-
$
.
10/07/04 Incoming
9:45 AM
2
$
-
$
-
$
#
10/07/04 Incoming
10:23 AM
3
$
-
$
-
$
.
10/07/04 Miami, FL
2:25 PM
(F)
2
$
.
$
-
$
-
10/07/04 New York, NY 2:28 PM
1
$
-
$
-
$
,
10/07/04 Incoming
4:06 PM
3
$
-
$
.
$
-
10/08/04 New York, NY 10:36 AM
1
$
-
$
.
$
,
10/08/04 Incoming
10:36 AM
2
$
-
$
-
$
A
10/08/04 Miami, FL
11:54 AM
1
$
-
$
-
$
.
10/08/04 Incoming
12:19 PM
4
$
-
$
-
$
#
10/08/04 Incoming
3:42 PM
(F)
5
$
-
$
-
$
=
10/09/04 New York, NY 12:14 PM
1
$
-
$
-
$
#
10/09/04 Incoming
1:34 PM
3
$
-
$
.
$
,
10/09/04 Miami, FL
1:37 PM
1
$
-
$
-
$
#
10/09/04 Incoming
4:45 PM
2
$
-
$
-
$
-
10/09/04 Miami, FL
6:04 PM
1
$
-
$
-
$
.
10/09/04 New York, NY
6:06 PM
1
$
-
$
-
$
.
10/09/04 Miami, FL
7:02 PM
(F)
1
$
-
$
-
$
-
10/10/04 Incoming
8:27 AM
2
$
,
$
-
$
-
10/10/04 Incoming
8:31 AM
1
$
-
$
-
$
-
10/10/04 New York, NY 8:57 AM
1
$
-
$
-
$
-
10/10/04 W Palm Bch, FL 8:58 AM
1
$
-
$
-
$
-
10/10/04 New York, NY 10:00 AM
1
$
.
$
-
$
-
10/10/04 Incoming
10:38 AM
2
$
-
$
-
$
.
10/10/04 W Palm Bch, FL 11:39 AM
1
$
-
$
-
$
-
10/10/04 Miami, FL
4:29 PM
2
$
-
$
-
$
-
10/10/04 Miami, FL
7:42 PM
(F)
13
$
-
$
.
$
.
10/11/04 Dir Asst
9:55 AM
2
$
-
$
1.25
$
1.25
10/11/04 Incoming
12:00 PM
3
$
.
$
.
$
-
10/11/04 Miami, FL
12:16 PM
(F)
1
$
-
$
-
$
-
10/11/04 Miami, FL
12:16 PM
(F)
1
$
*
$
-
$
-
10/11/04 Miami, FL
12:17 PM
(F)
1
$
.
$
-
$
.
10/11/04 Miami, FL
12:18 PM
1
$
,
$
-
$
-
10/11/04 Miami, FL
12:18 PM
(F)
1
$
-
$
-
$
.
10/11/04 Miami, FL
12:19 PM
(F)
1
$
-
$
.
$
#
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007413

=== Page 14 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20, 2004
Page 9 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/11/04 Incoming
12:20 PM
(F)
1
$
-
$
#
$
-
10/11/04 Incoming
5:24 PM
$
1
$
-
$
-
$
-
10/11/04 Incoming
5:24 PM
(F)
1
$
,
$
-
$
-
10/11/04 Incoming
6:01 PM
1
$
-
$
-
$
-
10/12/04 New York, NY 11:00 AM
3
1
$
#
$
-
$
-
10/12/04 Incoming
3:29 PM
(F)
2
$
-
$
-
$
.
10/12/04 New York, NY
3:31 PM
(F)
1
$
!
$
-
$
,
10/12/04 Incoming
6:58 PM
(F)
3
$
-
$
-
$
.
10/13/04 Incoming
10:12 AM
2
$
-
$
-
$
-
10/13/04 Incoming
1:55 PM
(F)
3
$
-
$
-
$
-
10/13/04 Miami, FL
1:57 PM
(F)
3
$
.
$
-
$
-
10/13/04 Incoming
3:12 PM
2
$
.
$
-
$
-
10/13/04 Incoming
3:18 PM
1
$
!
$
-
$
-
10/13/04 Miami, FL
3:18 PM
1
$
-
$
-
$
-
10/13/04 Miami, FL
3:55 PM
(F)
1
$
-
$
.
$
I
10/13/04 Incoming
4:05 PM
(F)
1
$
-
$
-
$
.
10/13/04 Miami, FL
4:06 PM
(F)
1
$
.
$
.
$
-
10/13/04 Miami, FL
4:06 PM
(F)
1
$
-
$
-
$
-
10/13/04 Miami, FL
4:06 PM
(F)
1
$
-
$
-
$
-
10/13/04 Incoming
4:23 PM
(F)
1
$
-
$
-
$
-
10/14/04 Incoming
2:35 PM
(F)
2
$
-
$
-
$
-
10/14/04 Miami, FL
2:37 PM
1
$
-
$
-
$
-
10/14/04 Grant, NE
4:39 PM
1
$
-
$
-
$
-
10/14/04 Grant, NE
4:39 PM
1
$
-
$
-
$
-
10/14/04 Grant, NE
4:41 PM
12
$
-
$
-
$
-
10/15/04 Miami, FL
11:43 AM
2
$
.
$
.
$
-
10/15/04 Incoming
3:24 PM
(F)
3
$
-
$
.
$
-
10/15/04 Miami, FL
3:26 PM
3
1
$
.
$
-
$
-
10/15/04 Incoming
3:31 PM
6
$
-
$
-
$
.
10/15/04 Incoming
4:21 PM
(F)
3
$
-
$
-
$
-
10/15/04 Incoming
4:23 PM
(F)
1
$
-
$
-
$
.
10/16/04 Incoming
11:47 AM
1
$
-
$
.
$
-
10/18/04 Grant, NE
10:25 AM
2
$
-
$
-
$
.
10/18/04 Miami, FL
10:31 AM
2
$
,
$
.
$
-
10/18/04 Incoming
11:28 AM
(F)
6
$
-
$
-
$
-
10/18/04 Incoming
11:38 AM
(F)
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007414

=== Page 15 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 20, 2004
Page 10 of 15
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/18/04 North Dade, FL 1:24 PM
3
$
-
$
5
$
.
10/18/04 Miami, FL
1:27 PM
(F)
1
$
-
$
,
$
-
10/18/04 Miami, FL
1:27 PM
(F)
1
$
-
$
-
$
-
10/18/04 Miami, FL
1:37 PM
(F)
2
$
-
$
,
$
.
10/18/04 North Dade, FL 1:38 PM
2
$
-
$
-
$
-
10/18/04 Incoming
1:58 PM
1
$
-
$
#
$
.
10/18/04 North Dade, FL 2:18 PM
1
$
-
$
-
$
.
10/18/04 Miami, FL
5:26 PM
2
$
-
$
.
$
-
10/18/04 New York, NY 5:32 PM
3
$
-
$
,
$
-
10/18/04 Miami, FL
5:35 PM
2
$
-
$
-
$
-
10/18/04 Incoming
6:51 PM
6
$
-
$
.
$
,
10/18/04 Incoming
8:13 PM
2
$
-
$
.
$
-
10/18/04 Miami, FL
8:44 PM
1
$
.
$
.
$
,
10/19/04 Miami, FL
1:07 PM
2
$
-
$
,
$
,
10/19/04 Miami, FL
4:02 PM
(F)
1
$
-
$
-
$
-
10/19/04 Miami, FL
4:03 PM
2
$
-
$
M
$
-
10/19/04 New York, NY 4:09 PM
2
$
-
$
-
$
-
10/19/04 Incoming
4:25 PM
(F)
2
$
-
$
-
$
,
10/19/04 Miami, FL
4:27 PM
(F)
1
$
-
$
-
$
-
10/19/04 Incoming
4:28 PM
(F)
2
$
-
$
-
$
-
10/19/04 Incoming
4:31 PM
1
$
-
$
-
$
,
10/19/04 Incoming
4:39 PM
1
$
-
$
-
$
-
10/19/04 Miami, FL
4:46 PM
1
$
-
$
.
$
-
10/19/04 New York, NY 5:52 PM
12
$
-
$
-
$
.
10/19/04 Incoming
6:03 PM
1
$
.
$
#
$
.
10/19/04 Incoming
8:05 PM
1
$
-
$
,
$
-
Total Zero VM calls
48
$
-
$
-
$
-
SUBTOTAL
485
$
-
$
2.24
$
2.24
Total of All Usage Charges
$
2.24
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007415

=== Page 16 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 20, 2004
Page 4 of 23
Account Service Detail for Subscriber
1
I
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes
800
T-Mobile to T-Mobile
Minutes
Unlimited
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Free Txt Msg
Messages 1,000
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 1
-
-
Included Plan Minutes
Minutes
-
487
55
109
T-Mobile to T-Mobile
Minutes
-
360
89
122
Txt Msg Recd
Messages 62
"I
-
Txt Msq Sent
Messages 72
-
-
Amount
Totals
Monthly Service Charges
$
6.99
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$ 17.65
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 17.50
MESSAGING CHARGES
$ 0.15
Taxes, Surcharges and Assessments
$
5.92
Federal Excise Tax
$ 0.56
Federal Universal Service Fund
$ 0.34
State Communication Service Tax
$ 2.25
Local Communication Service Tax
$ 1.41
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 30.56
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/20/04 Incoming
11:37 AM
1
$
-
$
$
-
10/20/04 Incoming
11:45 AM
4
$
-
$
A
$
-
10/20/04 Incoming
2:12 PM
(F)
3
$
-
$
-
$
-
10/21/04 Miami, FL
12:47 PM
(F)
1
$
-
$
-
$
-
10/21/04 Miami, FL
12:47 PM
(F)
1
$
.
$
-
$
-
10/21/04 Miami, FL
2:05 PM
(F)
1
$
-
$
,
$
-
10/21/04 Incoming
4:53 PM
2
$
-
$
-
$
-
10/22/04 Incoming
10:54 AM
1
$
-
$
-
$
-
10/22/04 Miami, FL
12:38 PM
(F)
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007416

=== Page 17 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 20, 2004
Page 5 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/22/04 Miami, FL
2:48 PM
(F)
1
$
-
$
-
$
,
10/22/04 Incoming
5:59 PM
2
$
-
$
-
$
.
10/22/04 Miami, FL
6:02 PM
1
$
-
$
.
$
-
10/22/04 Incoming
6:30 PM
1
$
-
$
-
$
-
.
10/22/04 Miami, FL
7:39 PM
1
$
.
$
-
$
-
10/22/04 Incoming
8:15 PM
(F)
1
$
M
$
-
$
-
10/22/04 Incoming
8:20 PM
(F)
1
$
-
$
,
$
-
10/24/04 Bklyn Nyc, NY 12:39 PM
1
$
.
$
-
$
R
10/24/04 New York, NY 1:36 PM
2
$
-
$
-
$
-
10/24/04 New York, NY
2:01 PM
1
$
.
$
-
$
-
10/24/04 Incoming
2:38 PM
(F)
4
$
-
$
1
$
.
10/24/04 Silver Spg. MD 5:51 PM
(F)
2
$
-
$
A
$
.
10/24/04 Miami, FL
6:58 PM
7
$
-
$
-
$
-
10/24/04 Incoming
7:17 PM
5
$
M
$
-
$
F
10/24/04 Miami, FL
9:20 PM
10
$
.
$
"
$
-
10/25/04 New York, NY 9:06
AM
2
$
.
$
-
$
-
10/25/04 Incoming
9:16 AM
4
$
,
$
-
,
$
.
10/25/04 Incoming
10:07 AM
2
$
-
$
A
$
-
10/25/04 Miami, FL
10:39 AM
6
$
-
$
-
$
-
10/25/04 Miami, FL
2:18 PM
(F)
1
$
$
-
.
*
$
.
10/25/04 New York, NY 4:53 PM
1
$
,
$
A
$
-
10/25/04 New York, NY
5:15 PM
1
$
.
$
-
$
-
10/25/04 New York, NY
5:38 PM
3
$
.
$
-
$
-
10/25/04 Miami, FL
5:43 PM
(F)
9
$
-
$
-
$
-
10/25/04 Incoming
6:19 PM
11
$
-
$
-
$
.
10/25/04 Miami, FL
7:42 PM
12
$
.
$
,
$
-
10/25/04 Incoming
9:49 PM
3
$
.
$
.
$
,
10/25/04 Incoming
11:32 PM
10
$
-
$
-
$
-
10/26/04 Miami, FL
8:02 AM
(F)
1
$
-
$
-
$
-
10/26/04 Miami, FL
8:34 AM
(F)
2
$
-
$
-
$
-
10/26/04 Incoming
9:03 AM
3
$
-
$
-
$
-
10/26/04 Incoming
9:06 AM
4
$
-
$
-
$
-
10/26/04 Miami, FL
9:31 AM
1
$
-
$
-
$
-
10/26/04 Incoming
9:33 AM
1
$
-
$
-
$
-
10/26/04 New York, NY 9:34 AM
(F)
1
$
-
$
-
$
-
10/26/04 New York, NY 9:36 AM
(F)
1
$
.
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007417

=== Page 18 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 20, 2004
Page 6 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/26/04 Incoming
9:41 AM
1
$
.
$
.
$
.
10/26/04 Dir Asst
9:49 AM
2
$
-
$
1.25
$
1.25
10:41 AM
(F)
2
$
$
-
10/26/04 Incoming
-
.
$
10/26/04 New York, NY 12:22 PM
1
$
-
$
.
$
.
10/26/04 Miami, FL
12:46 PM
(F)
1
$
-
$
-
$
-
10/26/04 New York, NY 1:23 PM
1
$
.
$
-
$
-
10/26/04 Miami, FL
2:44 PM
(F)
1
$
,
$
-
$
-
10/26/04 Incoming
2:50 PM
4
$
-
$
,
$
-
10/26/04 New York, NY
2:55 PM
1
$
.
$
.
$
.
10/26/04 Miami, FL
3:02 PM
2
$
.
$
.
$
-
10/26/04 Hollywood, FL
3:10 PM
1
$
.
$
.
$
-
10/26/04 Incoming
3:19 PM
(F)
2
$
-
$
-
$
.
10/26/04 Incoming
3:36 PM
2
$
-
$
-
$
-
10/26/04 Incoming
5:42 PM
3
$
.
$
-
$
-
10/26/04 New York, NY 7:37 PM
1
$
-
$
.
$
-
10/26/04 Incoming
9:04 PM
1
$
-
$
-
$
-
10/26/04 Miami, FL
10:35 PM
(F)
6
$
:
$
A
$
-
10/27/04 Miami, FL
7:56 AM
(F)
2
$
-
$
-
$
-
10/27/04 Incoming
8:53 AM
2
$
-
$
.
$
.
10/27/04 New York, NY
8:56 AM
1
$
,
$
,
$
-
10/27/04 New York, NY 8:57 AM
1
$
-
$
,
$
-
10/27/04 New York, NY 9:01 AM
1
$
-
$
.
$
-
10/27/04 New York, NY 9:02 AM
1
$
.
$
-
$
-
10/27/04 New York, NY 9:13 AM
5
$
P
$
-
$
-
10/27/04 New Canaan, CT 9:19 AM
1
$
,
$
-
$
#
10/27/04 Incoming
10:31 AM
1
$
-
$
-
$
-
10/27/04 New York, NY 12:26 PM
1
$
-
$
-
$
-
10/27/04 New York, NY 1:24 PM
1
$
-
$
#
$
-
10/27/04 New York, NY 2:30 PM
1
$
-
$
-
$
-
10/27/04 Incoming
2:40 PM
1
$
.
$
-
$
-
10/27/04 New York, NY 2:41 PM
4
$
-
$
-
$
-
10/27/04 Miami, FL
2:49 PM
(F)
2
$
.
$
-
$
#
10/27/04 New York, NY 2:51 PM
(F)
4
$
-
$
-
$
-
10/27/04 Miami, FL
4:04 PM
(F)
1
$
-
$
-
$
-
10/27/04 Miami, FL
5:03 PM
(F)
1
$
.
$
-
$
-
10/27/04 Miami, FL
5:04 PM
1
$
:
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007418

=== Page 19 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 7 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/27/04 Incoming
5:13 PM
1
$
-
$
-
$
-
10/27/04 Incoming
5:13 PM
1
$
-
$
.
$
.
10/27/04 New York, NY
5:14 PM
2
$
.
$
,
$
-
10/27/04 Miami, FL
5:51 PM
(F)
1
$
-
$
-
$
#
10/27/04 Miami, FL
5:58 PM
(F)
1
$
-
$
.
$
.
10/27/04 Incoming
6:20 PM
7
$
.
$
.
$
.
10/27/04 Miami, FL
6:27 PM
(F)
5
$
-
$
.
$
-
10/27/04 Miami, FL
6:31 PM
(F)
1
$
.
$
,
$
,
10/27/04 Miami, FL
6:32 PM
(F)
1
$
-
$
M
$
.
10/27/04 Miami, FL
6:33 PM
(F)
16
$
.
$
.
$
.
10/27/04 Dir Asst
6:56 PM
2
$
,
$
1.25
$
1.25
10/27/04 Incoming
8:00 PM
3
$
"
$
-
$
#
10/28/04 Miami, FL
8:55 AM
(F)
2
$
-
$
-
$
-
10/28/04 New York, NY 9:09 AM
3
$
-
$
-
$
-
10/28/04 New York, NY 9:54 AM
1
$
.
$
,
$
-
10/28/04 New York, NY 10:14 AM
2
$
-
$
-
$
.
10/28/04 New York, NY 12:03 PM
2
$
.
$
-
$
-
10/28/04 New York, NY 12:31 PM
1
$
-
$
.
$
-
10/28/04 Miami, FL
4:33 PM
(F)
1
$
-
$
-
$
.
10/28/04 New York, NY 4:36 PM
3
$
-
$
.
$
*
10/28/04 New York, NY 4:50 PM
1
$
.
$
-
$
-
10/28/04 Miami, FL
9:12 PM
(F)
11
$
-
$
.
$
.
10/28/04 Anoka, MN
9:43 PM
3
$
-
$
P
$
.
10/28/04 Miami, FL
9:51 PM
(F)
3
$
-
$
-
$
.
10/28/04 Miami, FL
10:24 PM
(F)
1
$
.
$
-
$
.
10/29/04 Miami, FL
7:48 AM
(F)
1
$
-
$
P
$
,
10/29/04 New York, NY 8:47 AM
2
$
-
$
.
$
-
10/29/04 Incoming
8:49 AM
3
$
-
$
-
$
-
10/29/04 Incoming
9:24 AM
2
$
-
$
.
$
-
10/29/04 New York, NY 9:30 AM
4
$
-
$
.
$
-
10/29/04 Incoming
11:59 AM
(F)
3
$
-
$
-
$
.
10/29/04 Incoming
12:17 PM
2
$
-
$
.
$
#
10/29/04 Incoming
4:28 PM
5
$
-
$
.
$
.
10/29/04 New York, NY 4:54 PM
1
$
-
$
-
$
.
10/29/04 Miami, FL
7:27 PM
E
4
$
.
$
.
$
.
10/29/04 New York, NY 7:37 PM
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007419

=== Page 20 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page . 8 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/29/04 New York, NY 7:51 PM
2
$
-
$
-
$
-
10/30/04 New York, NY 11:45 AM
4
$
-
$
-
$
.
10/30/04 Incoming
11:49 AM
2
$
.
$
,
$
-
10/30/04 Dir Asst
11:55 AM
2
$
-
$
1.25
$
1.25
10/30/04 Miami, FL
11:58 AM
(F)
2
$
.
$
-
$
.
10/30/04 Miami, FL
12:00 PM
(F)
1
$
.
$
-
$
.
10/30/04 Incoming
12:01 PM
(F)
14
$
-
$
-
$
-
10/30/04 New York, NY 2:18 PM
1
$
-
$
-
$
-
10/30/04 New York, NY 6:36 PM
4
$
-
$
,
$
-
10/30/04 Miami, FL
7:04 PM
(F)
16
$
-
$
-
$
-
10/30/04 Incoming
7:27 PM
5
$
-
$
-
$
-
10/30/04 New York, NY 7:52 PM
2
$
.
$
A
$
.
10/30/04 Boalsburg, PA 7:54 PM
2
$
-
$
-
$
,
10/30/04 Boalsburg, PA 8:06 PM
1
$
-
$
-
$
-
10/30/04 New York, NY 8:07 PM
1
$
-
$
-
$
,
10/30/04 Bronx Nyc, NY 8:08 PM
1
$
-
$
-
$
-
10/30/04 Bronx Nyc, NY 8:09 PM
2
$
-
$
-
$
-
10/30/04 Incoming
8:51 PM
3
$
.
$
-
$
.
10/31/04 Miami, FL
8:40 AM
(F)
1
$
-
$
.
$
-
10/31/04 Miami, FL
9:26 AM
(F)
17
$
.
$
.
$
.
10/31/04 W Palm Bch, FL 10:36 AM
1
$
-
$
.
$
-
10/31/04 Incoming
10:39 AM
2
$
.
$
-
$
.
10/31/04 Miami, FL
11:41 AM
(F)
4
$
-
$
-
$
.
10/31/04 New York, NY 12:52 PM
(F)
1
$
.
$
-
$
.
10/31/04 Incoming
1:02 PM
3
$
-
$
-
$
.
10/31/04 New York, NY
1:43 PM
(F)
1
$
.
$.
-
$
-
10/31/04 New York, NY 1:49 PM
(F)
1
$
.
$
-
$
.
10/31/04 Incoming
6:22 PM
(F)
4
$
-
$
.
$
-
10/31/04 Incoming
7:33 PM
(F)
5
$
-
$
-
$
-
11/01/04 Miami, FL
8:51 AM
(F)
5
$
-
$
-
$
,
11/01/04 Miami, FL
9:16 AM
5
$
-
$
.
$
-
11/01/04 New York, NY 9:22 AM
2
$
M
$
-
$
-
11/01/04 Incoming
9:34 AM
2
$
-
$
-
$
-
11/01/04 Incoming
10:05 AM
2
$
-
$
.
$
-
11/01/04 New York, NY 11:48 AM
3
$
-
$
-
$
-
11/01/04 Incoming
2:52 PM
5
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007420

=== Page 21 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 20, 2004
Page 9 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/01/04 New York, NY 4:21 PM
1
$
,
$
-
$
-
11/01/04 Incoming
4:35 PM
(F)
7
$
,
$
-
$
-
11/01/04 Miami, FL
4:43 PM
(F)
2
$
-
$
-
$
,
11/01/04 Miami, FL
7:13 PM
1
$
-
$
-
$
-
11/01/04 Miami, FL
7:16 PM
(F)
13
$
-
$
-
$
-
11/01/04 Miami, FL
10:27 PM
(F)
1
$
-
$
-
$
-
11/01/04 Miami, FL
10:27 PM
(F)
2
$
-
$
-
$
-
11/01/04 Miami, FL
10:34 PM
(F)
1
$
-
$
-
$
P
11/02/04 New York, NY 9:34 AM
1
$
-
$
.
$
A
11/02/04 Dir Asst
10:28 AM
2
$
-
$
1.25
$
1.25
11/02/04 New York, NY 10:29 AM
1
$
-
$
-
$
-
11/02/04 Miami, FL
10:49 AM
1
$
-
$
w
$
-
11/02/04 Miami, FL
2:21 PM
3
1
$
-
$
-
$
-
11/02/04 New York, NY 3:10 PM
1
$
-
$
a
$
-
11/02/04 Incoming
3:23 PM
2
$
.
$
-
$
-
11/02/04 New York, NY 3:43 PM
1
$
-
$
-
$
-
11/02/04 Miami, FL
3:46 PM
(F)
1
$
-
$
-
$
-
11/02/04 New York, NY 5:41 PM
(F)
1
$
-
$
-
$
-
11/02/04 Miami, FL
5:48 PM
(F)
1
$
-
$
-
$
-
11/02/04 Miami, FL
7:44 PM
(F)
4
$
-
$
-
$
-
11/02/04 Incoming
9:13 PM
1
$
-
$
-
$
-
11/03/04 New York, NY 10:12 AM
1
$
.
$
-
$
P
11/03/04 New York, NY 10:30 AM
2
$
-
$
,
$
-
11/03/04 New York, NY 10:31 AM
2
$
-
$
-
$
-
11/03/04 Miami, FL
10:33 AM
1
$
-
$
-
$
-
11/03/04 Miami, FL
10:41 AM
1
$
-
$
-
$
-
11/03/04 Miami, FL
10:45 AM
2
$
.
$
.
$
-
11/03/04 New York, NY 11:00 AM
2
$
-
$
-
$
.
11/03/04 Miami, FL
11:02 AM
1
$
-
$
-
$
-
11/03/04 New York, NY 11:03 AM
3
$
-
$
#
$
-
11/03/04 Incoming
12:33 PM
1
$
-
$
-
$
-
11/03/04 New York, NY
1:14 PM
2
$
-
$
-
$
-
11/03/04 Incoming
1:32 PM
(F)
3
$
-
$
-
$
.
11/03/04 Miami, FL
1:35 PM
(F)
1
$
-
$
-
$
-
11/03/04 Miami, FL
1:36 PM
(F)
10
$
.
$
,
$
.
11/03/04 New York, NY 3:05 PM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007421

=== Page 22 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 10 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/03/04 Incoming
3:33 PM
1
$
-
$
-
$
.
11/03/04 Incoming
4:20 PM
3
$
,
$
,
$
.
11/03/04 Incoming
5:01 PM
2
$
-
$
.
$
.
11/03/04 Incoming
5:09 PM
1
$
.
$
,
$
-
11/03/04 Incoming
5:30 PM
14
$
-
$
1
$
.
11/03/04 New York, NY
5:57 PM
3
$
-
$
.
$
-
11/04/04 Miami, FL
8:25 AM
(F)
7
$
-
$
.
$
-
11/04/04 Miami, FL
8:32 AM
(F)
1
$
,
$
-
$
-
11/04/04 Miami, FL
8:32 AM
(F)
1
$
.
$
.
$
-
11/04/04 Miami, FL
8:33 AM
(F)
1
$
-
$
-
$
-
11/04/04 Incoming
8:34 AM
E
6
$
-
$
,
$
-
11/04/04 Miami, FL
8:40 AM
(F)
1
$
.
$
.
$
-
11/04/04 New York, NY 9:22 AM
1
$
-
$
-
$
.
11/04/04 Incoming
9:26 AM
1
$
.
$
.
$
-
11/04/04 New York, NY 9:28 AM
3
$
.
$
.
$
-
11/04/04 Incoming
10:18 AM
3
$
-
$
-
$
-
11/04/04 Bklyn Nyc, NY 10:39 AM
1
$
.
$
-
$
-
11/04/04 Incoming
11:02 AM
1
$
,
$
-
$
P
11/04/04 Incoming
11:50 AM
(F)
1
$
-
$
-
$
.
11/04/04 Incoming
1:24 PM
1
$
-
$
-
$
-
11/04/04 Incoming
2:22 PM
3
$
-
$
-
$
-
11/04/04 Grant, NE
4:11 PM
1
$
-
$
-
$
,
11/04/04 Grant, NE
4:12 PM
1
$
-
$
,
$
-
11/04/04 Miami, FL
4:13 PM
(F)
1
$
,
$
-
$
-
11/04/04 Denver, CO
4:22 PM
1
$
-
$
.
$
-
11/04/04 North Dade, FL 4:23 PM
2
$
-
$
-
$
-
11/04/04 Grant, NE
4:25 PM
-
$
.
$
.
$
-
11/04/04 Dir Asst
4:25 PM
1
$
,
$
1.25
$
1.25
11/04/04 Miami, FL
4:27 PM
(F)
1
$
.
$
-
$
-
11/04/04 Miami, FL
4:28 PM
(F)
1
$
-
$
-
$
-
11/04/04 Dir Asst
4:28 PM
2
$
-
$
1.25
$
1.25
11/04/04 Dir Asst
4:29 PM
2
$
.
$
1.25
$
1.25
11/04/04 Dir Asst
4:30 PM
1
$
-
$
1.25
$
1.25
11/04/04 Miami, FL
4:32 PM
(F)
1
$
:-
$
-
$
-
11/04/04 Dir Asst
4:37 PM
1
$
.
$
1.25
$
1.25
11/04/04 Dir Asst
4:40 PM
3
$
!
$
1.25
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007422

=== Page 23 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 11 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/04/04 Incoming
4:47 PM
(F)
1
$
-
$
-
$
,
11/04/04 Miami, FL
4:47 PM
(F)
3
$
-
$
.
$
-
11/04/04 Incoming
4:54 PM
1
$
-
$
-
$
-
11/04/04 Grant, NE
5:13 PM
1
$
-
$
-
$
-
11/04/04 Incoming
5:23 PM
4
$
-
$
-
$
-
11/04/04 Incoming
5:39 PM
3
$
-
$
-
$
-
11/05/04 Incoming
8:56 AM
2
$
-
$
-
$
-
11/05/04 New York, NY 12:57 PM
1
$
.
$
-
$
-
11/05/04 Miami, FL
1:18 PM
2
$
.
$
-
$
-
11/05/04 Miami, FL
1:28 PM
(F)
1
$
-
$
-
$
-
11/05/04 Miami, FL
1:49 PM
(F)
7
$
-
$
-
$
-
11/05/04 Incoming
2:06 PM
(F)
1
$
-
$
-
$
-
11/05/04 Incoming
2:07 PM
(F)
1
$
-
$
.
$
.
11/05/04 Miami, FL
2:08 PM
(F)
23
$
-
$
.
$
.
11/05/04 New York, NY
2:32 PM
1
$
-
$
#
$
&
11/05/04 New York, NY
2:33 PM
2
$
-
$
-
$
-
11/05/04 Incoming
2:35 PM
1
$
-
$
-
$
-
11/05/04 Incoming
2:36 PM
1
$
-
$
-
$
.
11/05/04 New York, NY
3:38 PM
1
$
-
$
-
$
-
11/05/04 Incoming
4:33 PM
2
$
-
$
-
$
-
11/05/04 New York, NY
4:35 PM
6
$
-
$
-
$
-
11/05/04 Incoming
5:50 PM
2
$
-
$
-
$
-
11/05/04 Miami, FL
7:23 PM
(F)
1
$
-
$
.
$
-
11/05/04 Incoming
7:52 PM
(F)
4
$
-
$
.
$
.
11/06/04 Miami, FL
12:07 AM
3
1
$
-
$
-
$
-
11/06/04 Miami, FL
1:49 AM
(F)
1
$
,
$
.
$
.
11/06/04 Miami, FL
11:59 AM
1
$
.
$
-
$
⑉
11/06/04 Miami, FL
1:08 PM
4
$
-
$
-
$
.
11/06/04 Incoming
9:35 PM
2
$
.
$
-
$
-
11/07/04 Incoming
3:45 PM
3
$
.
$
-
$
.
11/07/04 Grant, NE
5:43 PM
8
$
-
$
.
$
,
11/08/04 Miami, FL
10:28 AM
(F)
1
$
-
$
-
$
-
11/08/04 Miami, FL
10:53 AM
(F)
1
$
-
$
.
$
-
11/08/04 Incoming
11:21 AM
(F)
1
$
'
$
-
$
-
11/08/04 Incoming
11:24 AM
(F)
1
$
-
$
,
$
-
11/08/04 New York, NY 11:27 AM
(F)
2
$
,
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007423

=== Page 24 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 12 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/08/04 Incoming
11:32 AM
(F)
1
$
-
$
-
$
-
11/08/04 New Canaan, CT 11:32 AM
3
$
-
$
.
$
-
11/08/04 W Palm Bch, FL 11:41 AM
1
$
-
$
.
$
,
11/08/04 Incoming
2:26 PM
1
$
-
$
-
$
.
11/08/04 Incoming
2:30 PM
1
$
,
$
-
$
-
11/08/04 New York, NY 3:02 PM
2
$
-
$
-
$
-
11/08/04 Incoming
3:07 PM
3
$
.
$
-
$
-
11/08/04 Miami, FL
3:15 PM
4
$
.
$
-
$
.
11/08/04 Miami, FL
9:47 PM
(F)
1
$
.
$
-
$
,
11/08/04 Miami, FL
9:47 PM
5
$
-
$
-
$
.
11/09/04 New York, NY 11:56 AM
1
$
-
$
,
$
.
11/09/04 New York, NY 12:27 PM
2
$
.
$
-
$
.
11/09/04 New York, NY 1:28 PM
2
$
-
$
-
$
.
11/09/04 Incoming
1:48 PM
1
$
-
$
-
$
-
11/09/04 Incoming
2:00 PM
2
$
-
$
.
$
-
11/09/04 Incoming
2:39 PM
(F)
2
$
-
$
-
$
-
11/09/04 Miami, FL
8:06 PM
(F)
1
$
.
$
-
$
-
11/09/04 Miami, FL
9:52 PM
(F)
7
$
.
$
.
$
.
11/09/04 New York, NY 10:43 PM
1
$
-
$
-
$
.
11/09/04 New York, NY 10:44 PM
1
$
.
$
-
$
-
11/09/04 Incoming
10:46 PM
3
$
-
$
-
$
-
11/09/04 New York, NY 10:49 PM
1
$
-
$
.
$
-
11/09/04 New York, NY 10:50 PM
1
$
-
$
.
$
-
11/09/04 Incoming
11:32 PM'
2
$
-
$
-
$
-
11/10/04 New York, NY 3:35 PM
3
$
-
$
.
$
.
11/10/04 New York, NY 3:59 PM
3
$
,
$
-
$
-
11/10/04 Miami, FL
4:16 PM
(F)
2
$
-
$
-
$
-
11/10/04 Dir Asst
4:46 PM
3
$
-
$
1.25
$
1.25
11/10/04 New York, NY 4:48 PM
2
$
-
$
,
$
-
11/10/04 Miami, FL
7:20 PM
(F)
1
$
.
$
-
$
.
11/10/04 Miami, FL
7:21 PM
2
$
.
$
:
$
-
11/10/04 New York, NY 8:12 PM
2
$
.
$
-
$
-
11/10/04 New York, NY 8:15 PM
3
$
-
$
.
$
-
11/10/04 Miami, FL
8:33 PM
(F)
1
$
-
$
-
$
-
11/10/04 Miami, FL
8:56 PM
(F)
8
$
-
$
-
$
.
11/11/04 Miami, FL
8:25 AM
(F)
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007424

=== Page 25 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 13 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/11/04 Miami, FL
8:25 AM
2
$
.
$
-
$
-
11/11/04 Incoming
8:39 AM
4
$
-
$
-
$
-
11/11/04 New York, NY 11:15 AM
2
$
-
$
-
$
-
11/11/04 New York, NY 2:35 PM
3
$
-
$
-
$
-
11/11/04 New York, NY 2:38 PM
(F)
2
$
is
$
-
$
-
11/11/04 Miami, FL
2:40 PM
(F)
1
$
,
$
.
$
-
11/11/04 Miami, FL
4:07 PM
3
4
$
-
$
-
$
:
11/11/04 Incoming
5:16 PM
3
$
-
$
-
$
,
11/11/04 Miami, FL
7:50 PM
(F)
1
$
-
$
-
$
-
11/11/04 Miami, FL
7:57 PM
(F)
2
$
'
$
.
$
.
11/11/04 Miami, FL
9:21 PM
(F)
3
$
.
$
-
$
-
11/11/04 W Palm Bch, FL 9:25 PM
3
$
-
$
-
$
.
11/12/04 Miami, FL
9:29 AM
(F)
19
$
.
$
-
$
-
11/12/04 Incoming
1:45 PM
2
$
-
$
,
$
.
11/12/04 New York, NY 3:07 PM
3
$
-
$
.
$
-
11/12/04 New Canaan, CT 3:10 PM
2
$
-
$
A
$
-
11/12/04 New York, NY 3:29 PM
1
$
-
$
-
$
-
11/12/04 New York, NY 3:40 PM
2
$
/
$
-
$
-
11/12/04 Miami, FL
3:42 PM
(F)
3
$
-
$
M
$
-
11/12/04 New York, NY 5:32 PM
2
$
-
$
-
$
-
11/12/04 Miami, FL
9:24 PM
14
$
-
$
.
$
,
11/12/04 Incoming
10:04 PM
2
$
-
$
-
$
,
11/13/04 New York, NY 10:36 AM
1
$
.
$
.
$
-
11/13/04 Miami, FL
10:39 AM
(F)
4
$
-
$
-
$
.
11/13/04 Anoka, MN
4:23 PM
2
$
-
$
.
$
-
11/13/04 Incoming
5:23 PM
(F)
2
$
-
$
R
$
.
11/13/04 Incoming
5:32 PM
1
$
-
$
-
$
-
11/13/04 Incoming
10:45 PM
1
$
-
$
.
$
.
11/13/04 Incoming
10:53 PM
1
$
-
$
-
$
,
11/14/04 W Palm Bch, FL 9:00 AM
3
$
-
$
.
$
-
11/14/04 Miami, FL
9:35 AM
(F)
17
$
.
$
.
$
-
11/14/04 New York, NY 9:57 AM
1
$
/
$
-
$
-
11/14/04 Incoming
9:59 AM
1
$
.
$
.
$
-
11/14/04 Dir Asst
12:07 PM
2
$
-
$
1.25
$
1.25
.
11/14/04 New York, NY 12:51 PM
1
$
.
$
.
$
.
11/14/04 Dir Asst
2:21 PM
2
$
-
$
1.25
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007425

=== Page 26 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 14 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/14/04 Incoming
4:27 PM
1
$
-
$
#
$
-
11/14/04 Miami, FL
6:26 PM
(F)
3
$
-
$
-
$
,
11/14/04 Miami, FL
6:30 PM
(F)
1
$
.
$
-
$
-
11/14/04 Miami, FL
6:30 PM
(F)
15
$
,
$
-
$
-
11/14/04 New York, NY 10:53 PM
12
$
-
$
-
$
.
11/15/04 Incoming
7:52 AM
7
$
-
$
.
$
-
11/15/04 Miami, FL
8:34 AM
(F)
5
$
-
$
-
$
.
11/15/04 New York, NY 11:14 AM
1
$
-
$
-
$
-
11/15/04 Incoming
11:20 AM
1
$
-
$
-
$
-
11/15/04 New York, NY 11:33 AM
2
$
-
$
-
$
-
11/15/04 Incoming
11:59 AM
1
$
-
$
-
$
-
11/15/04 Dir Asst
12:01 PM
2
$
.
$
1.25
$
1.25
11/15/04 New York, NY. 12:33 PM
1
$
-
$
-
$
.
11/15/04 Incoming
1:02 PM
1
$
-
$
-
$
.
11/15/04 Miami, FL
10:56 PM
(F)
22
$
-
$
-
$
.
11/16/04 Miami, FL
3:47 PM
(F)
1
$
8
$
-
$
-
11/16/04 1-800 #
6:28 PM
2
$
-
$
-
$
.
11/16/04 Miami, FL
6:35 PM
(F)
4
$
-
$
-
$
-
11/16/04 1-800 #
6:40 PM
3
$
-
$
-
$
-
11/16/04 New York, NY 6:43 PM
1
$
.
$
/
$
,
11/16/04 New York, NY 6:43 PM
2
$
.
$
-
$
.
11/16/04 Queens Nyc, NY 6:45 PM
2
$
.
$
.
$
A
11/16/04 Everett, MA
6:47 PM
1
$
.
$
.
$
*
11/16/04 1-800 #
6:48 PM
1
$
-
$
-
$
-
11/16/04 New York, NY 6:50 PM
2
$
-
$
-
$
#
11/16/04 Queens Nyc, NY 6:52 PM
1
$
-
$
-
$
#
11/16/04 Nashua, NH
6:53 PM
1
$
.
$
-
$
-
11/16/04 Incoming
6:57 PM
2
$
.
$
*
$
-
11/16/04 Incoming
6:59 PM
1
$
-
$
.
$
-
11/16/04 Incoming
7:02 PM
2
$
-
$
-
$
#
11/16/04 Dedham, MA 7:04 PM
1
$
-
$
.
$
-
11/16/04 1-800 #
7:05 PM
3
$
-
$
-
$
,
11/16/04 New York, NY 7:15 PM
1
$
-
$
-
$
#
11/16/04 Dedham, MA
7:16 PM
1
$
-
$
-
$
-
11/16/04 Dedham, MA 7:17 PM
1
$
-
$
.
$
-
11/16/04 New York, NY 7:21 PM
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007426

=== Page 27 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 20, 2004
Page 15 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/16/04 Dedham, MA 7:26 PM
1
$
-
$
-
$
-
11/16/04 Dedham, MA 7:28 PM
2
$
-
$
.
$
-
11/16/04 New York, NY 7:39 PM
1
$
-
$
.
$
-
11/16/04 New York, NY 7:55 PM
1
$
-
$
.
$
-
11/16/04 Incoming
8:02 PM
2
$
.
$
.
$
-
11/16/04 Incoming
8:37 PM
2
$
.
$
-
$
-
11/16/04 Incoming
9:36 PM
(F)
5
$
-
$
-
$
-
11/16/04 Incoming
9:40 PM
(F)
6
$
-
$
-
$
-
11/16/04 New York, NY 10:17 PM
2
$
-
$
A
$
-
11/17/04 Miami, FL
8:13 AM
9
$
,
$
-
$
-
11/17/04 New York, NY 9:36 AM
1
$
-
$
-
$
.
11/17/04 New York, NY 11:41 AM
2
$
M
$
.
$
-
11/17/04 Incoming
12:04 PM
1
$
-
$
-
$
-
11/17/04 Miami, FL
12:27 PM
1
$
-
$
-
$
.
11/17/04 Miami, FL
1:00 PM
(F)
1
$
-
$
.
$
-
11/17/04 Miami, FL
2:51 PM
(F)
1
$
-
$
,
$
.
11/17/04 Miami, FL
4:30 PM
(F)
7
$
-
$
-
$
-
11/17/04 New York, NY
7:06 PM
1
$
-
$
-
$
-
11/17/04 Miami, FL
7:27 PM
(F)
2
$
-
$
-
$
-
11/17/04 Miami, FL
7:40 PM
1
$
-
$
-
$
.
11/17/04 Incoming
7:52 PM
1
$
.
$
-
$
-
11/17/04 Incoming
8:06 PM
3
$
-
$
-
$
-
11/17/04 Miami, FL
11:05 PM
1
$
-
$
-
$
-
11/18/04 Miami, FL
8:15 AM
1
$
.
$
-
$
-
11/18/04 Miami, FL
8:29 AM
(F)
1
$
-
$
,
$
-
11/18/04 New York, NY 11:52 AM
1
$
-
$
-
$
#
11/18/04 Incoming
12:29 PM
1
$
-
$
-
$
-
11/18/04 New York, NY 12:36 PM
-
$
-
$
-
$
-
11/18/04 Incoming
12:49 PM
1
$
-
$
-
$
-
11/18/04 Incoming
12:50 PM
1
$
-
$
-
$
-
11/18/04 Miami, FL
1:17 PM
(F)
1
$
-
$
-
$
-
11/18/04 Miami, FL
1:39 PM
(F)
1
$
.
$
-
$
-
11/18/04 Miami, FL
1:48 PM
(F)
1
$
-
$
-
$
-
11/18/04 Incoming
1:55 PM
1
$
-
$
-
$
-
11/18/04 New York, NY 1:57 PM
2
$
-
$
.
$
#
11/18/04 New York, NY 1:59 PM
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007427

=== Page 28 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 20, 2004
Page 16 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/18/04 New York, NY 2:00 PM
1
$
-
$
-
$
.
11/18/04 Miami, FL
2:51 PM
E
1
$
-
$
-
$
.
11/18/04 Miami, FL
3:24 PM
(F)
1
$
-
$
-
$
.
11/18/04 Miami, FL
3:24 PM
(F)
1
$
#
$
-
$
-
11/18/04 Miami, FL
3:28 PM
(F)
1
$
.
$
.
$
-
11/18/04 Miami, FL
3:44 PM
E
1
$
.
$
.
$
-
11/18/04 Miami, FL
3:45 PM
3
1
$
M
$
.
$
.
11/18/04 New York, NY 5:43 PM
1
$
-
$
-
$
,
11/18/04 New York, NY
5:44 PM
1
$
-
$
-
$
#
11/18/04 Miami, FL
5:45 PM
(F)
1
$
-
$
.
$
-
11/18/04 Miami, FL
5:50 PM
3
1
$
-
$
.
$
-
11/18/04 New York, NY 7:49 PM
1
$
-
$
-
$
-
11/18/04 Incoming
9:11 PM
1
$
-
$
-
$
-
11/19/04 Miami, FL
12:56 AM
(F)
1
$
.
$
#
$
-
11/19/04 Incoming
7:19 AM
(F)
4
$
-
$
.
$
#
11/19/04 Miami, FL
12:12 PM
(F)
1
$
-
$
-
$
-
11/19/04 Incoming
12:14 PM
(F)
2
$
-
$
-
$
E
11/19/04 Miami, FL
2:23 PM
5
$
-
$
,
$
.
11/19/04 Incoming
2:30 PM
2
$
-
$
-
$
,
11/19/04 Incoming
2:45 PM
2
$
.
$
-
$
.
11/19/04 Incoming
2:51 PM
9
$
-
$
-
$
,
11/19/04 Incoming
3:06 PM
3
$
-
$
-
$
-
11/19/04 Miami, FL
3:17 PM
(F)
2
$
-
$
,
$
.
11/19/04 Miami, FL
3:37 PM
3
$
-
$
.
$
.
11/19/04 Incoming
3:46 PM
14
$
-
$
-
$
:
#
11/19/04 Miami, FL
4:11 PM
(F)
1
$
#
$
.
$
.
Total Zero VM calls
96
$
-
$
-
$
-
SUBTOTAL
1,222
$
-
$ 17.50
$ 17.50
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
11/15/04 Poland
6:52 AM
Text
1
Outgoing
$
0.15
Subtotal Included Messages with Zero Charges
134
$
-
SUBTOTAL
135
$
0.15
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007428

=== Page 29 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 4 of 19
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes
800
.
T-Mobile to T-Mobile
Minutes Unlimited
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Free Txt Msg
Messages 1,000
.
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
Minutes
.
283
12
40
T-Mobile to T-Mobile
Minutes
-
171
54
38
Txt Msg Recd
Messages 27
.
-
-
Txt Msg Sent
Minutes
-
0:02
0
-
Txt Msq Sent
Messages 40
-
-
-
Amount
Totals
Monthly Service Charges
$
6.99
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$
5.52
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 552
Taxes, Fees and Surcharges
$
3.58
Government Fees and Taxes
Federal Excise Tax
$ 0.20
Federal Universal Service Fund
$ 0.17
State Communication Service Tax
$ 1.14
Local Communication Service Tax
$ 0.71
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 16.09
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/20/04
Miami, FL
10:30 AM
1
$
-
$
-
$
,
11/20/04 Miami, FL
5:10 PM
1
$
.
$
.
$
,
11/21/04 New York, NY 12:21 PM
2
$
-
$
-
$
-
11/21/04
Incoming
12:44 PM
2
$
-
$
.
$
-
11/21/04 Incoming
1:00 PM
2
$
-
$
-
$
-
11/22/04 New York, NY 9:00 AM
1
$
.
$
-
$
.
11/22/04 New York, NY 1:55 PM
3
$
-
$
.
$
-
11/22/04 Miami, FL
2:00 PM
(F)
1
$
-
$
-
$
-
11/22/04 Incoming
5:19 PM
16
$
-
$
-
$
-
Call Type (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007429

=== Page 30 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 5 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/22/04 Incoming
5:57 PM
2
$
-
$
-
$
-
11/22/04 Incoming
7:05 PM
(F)
2
$
-
$
-
$
-
11/22/04 Incoming
7:46 PM
1
$
-
$
-
$
-
11/23/04 Miami, FL
9:20 AM
1
$
-
$
-
$
-
11/23/04 Incoming
9:44 AM
1
$
-
$
,
$
-
11/23/04 Grant, NE
12:12 PM
2
$
-
$
-
$
-
11/23/04 Incoming
5:12 PM
1
$
.
$
-
$
-
11/23/04 Incoming
5:12 PM
3
$
P
$
-
$
,
11/23/04 Miami, FL
5:15 PM
(F)
1
$
.
$
-
$
-
11/23/04 Miami, FL
6:38 PM
(F)
1
$
-
$
-
$
.
11/23/04 Miami, FL
6:38 PM
(F)
1
$
.
$
-
$
-
11/23/04 Miami, FL
6:38 PM
1
$
-
$
-
$
.
11/23/04 Miami, FL
6:42 PM
(F)
1
$
,
$
-
$
-
11/23/04 Miami, FL
6:42 PM
(F)
1
$
-
$
-
$
-
11/23/04 Incoming
6:51 PM
(F)
1
$
-
$
=
$
-
11/24/04 Incoming
12:31 PM
(F)
2
$
-
$
-
$
.
11/24/04 Incoming
1:10 PM
(F)
1
$
-
$
-
$
#
11/24/04 Miami, FL
2:15 PM
(F)
1
$
-
$
-
$
-
11/24/04 Incoming
2:35 PM
(F)
5
$
-
$
:
$
-
11/24/04 Miami, FL
3:48 PM
(F)
1
$
-
$
-
$
-
11/24/04 1-800 #
5:50 PM
2
$
-
$
-
$
.
11/24/04 New York, NY 5:52 PM
1
$
.
$
.
$
-
11/24/04 New York, NY 8:16 PM
1
$
-
$
.
$
-
11/25/04 New York, NY 1:15 PM
1
$
-
$
.
$
-
11/25/04 1-800 #
1:17 PM
2
$
-
$
-
$
.
11/25/04 Queens Nyc, NY 1:56 PM
(F)
1
$
-
$
-
$
-
11/25/04 W Palm Bch, FL 2:23 PM
1
$
-
$
.
$
-
11/25/04 1-800 #
8:35 PM
1
$
-
$
A
$
,
11/25/04 1-800 #
8:36 PM
2
$
-
$
-
$
-
11/25/04 Char Amale, VI 8:42 PM
1
$
-
$
0.59
$
0.59
11/25/04 Incoming
9:34 PM
1
$
.
$
-
$
-
11/26/04 Char Amale, VI 3:15 PM
1
$
-
$
0.59
$
0.59
11/26/04 Char Amale, VI 3:16 PM
1
$
-
$
0.59
$
0.59
11/26/04 Incoming
3:17 PM
4
$
-
$
-
$
-
11/26/04 Dir Asst
5:26 PM
1
$
.
$
1.25
$
1.25
11/27/04 Miami, FL
11:57 AM
1
$
.
$
,
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(2) WPS Call
EFTA00007430

=== Page 31 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Dec 21, 2004
Page 6 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/27/04 North Dade, FL 11:57 AM
2
$
-
$
-
$
.
11/27/04 North Dade, FL 12:44 PM
1
$
,
$
-
$
-
11/27/04 Incoming
1:20 PM
2
$
-
$
-
$
-
11/27/04 Incoming
1:26 PM
2
$
.
$
P
$
-
11/27/04 Incoming
4:12 PM
4
$
-
$
,
$
-
11/28/04 Incoming
3:08 PM
NBR Unavail
1
$
W
$
.
$
-
11/28/04 Miami, FL
5:44 PM
(F)
1
$
.
$
.
$
-
11/28/04 Miami, FL
5:44 PM
1
$
-
$
-
$
,
11/28/04 Miami, FL
5:46 PM
(F)
1
$
.
$
.
$
.
11/28/04 Miami, FL
5:49 PM
(F)
1
$
-
$
-
$
:
11/28/04 Miami, FL
5:55 PM
(F)
1
$
-
$
.
$
-
11/28/04 Miami, FL
5:56 PM
(F)
1
$
.
$
.
$
-
11/28/04 Miami, FL
6:01 PM
(F)
1
$
-
$
-
$
-
11/28/04 Miami, FL
9:15 PM
(F)
3
$
-
$
.
$
-
11/28/04 Miami, FL
10:12 PM
1
$
-
$
W
$
-
11/28/04 Miami, FL
10:15 PM
7
$
-
$
-
$
.
11/29/04 New York, NY
9:07 AM
2
$
-
$
-
$
-
11/29/04 New York, NY 9:09 AM
2
$
-
$
-
$
.
11/29/04 Incoming
12:09 PM
1
$
-
$
!
$
-
11/29/04 Dir Asst
12:17 PM
1
$
-
$
1.25
$
1.25
11/29/04 New York, NY 12:57 PM
3
1
$
-
$
-
$
-
11/29/04 Incoming
1:25 PM
3
$
-
$
.
$
-
11/29/04 Incoming
4:10 PM
2
$
#
$
-
$
.
11/29/04 Miami, FL
4:13 PM
(F)
1
$
-
$
-
$
.
11/29/04 Miami, FL
4:45 PM
(F)
1
$
.
$
-
$
-
11/29/04 New York, NY
4:55 PM
(F)
2
$
.
$
-
$
.
11/29/04 Miami, FL
5:50 PM
(F)
1
$
.
$
.
$
-
11/29/04 Miami, FL
5:50 PM
1
$
-
$
.
$
.
.
11/29/04 Miami, FL
6:04 PM
(F)
1
$
-
$
-
$
-
11/29/04 Miami, FL
9:01 PM
(
17
$
-
$
-
$
-
11/29/04 Incoming
10:48 PM
(F)
1
$
.
$
.
$
-
11/29/04 Miami, FL
10:48 PM
(F)
7
$
-
$
-
$
-
11/30/04 Miami, FL
8:28 AM
(F)
3
$
-
$
.
$
-
11/30/04 Incoming
10:38 AM
1
$
-
$
-
$
-
11/30/04 Incoming
10:40 AM
2
$
,
$
.
$
#
11/30/04 Incoming
11:35 AM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007431

=== Page 32 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 7 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/30/04 New York, NY 12:54 PM
1
$
-
$
-
$
-
11/30/04 New York, NY 2:30 PM
1
$
-
$
-
$
-
11/30/04 Incoming
2:46 PM
1
$
.
$
.
$
-
11/30/04 Incoming
4:17 PM
1
$
-
$
-
$
-
11/30/04 Miami, FL
8:32 PM
11
$
-
$
-
$
.
11/30/04 Incoming
9:22 PM
3
$
.
$
-
$
-
11/30/04 Miami, FL
9:29 PM
(F)
4
$
-
$
-
$
-
12/01/04 Miami, FL
8:15 AM
(F)
1
$
-
$
-
$
,
12/01/04 Miami, FL
8:42 AM
(F)
1
$
-
$
#
$
-
12/01/04 New York, NY 9:58 AM
3
$
,
$
-
$
-
12/01/04 Incoming
11:24 AM
3
$
.
$
-
$
-
12/01/04 Incoming
11:52 AM
1
$
-
$
-
$
-
12/01/04 New York, NY 11:58 AM
2
$
-
$
-
$
-
12/01/04 New York, NY 1:07 PM
1
$
M
$
.
$
.
12/01/04 Miami, FL
4:02 PM
(F)
1
$
#
$
-
$
-
12/01/04 Incoming
4:04 PM
C
1
$
-
$
.
$
,
12/01/04 New York, NY 4:08 PM
1
$
-
$
.
$
.
12/01/04 Incoming
4:20 PM
1
$
-
$
-
$
-
12/02/04 New York, NY 9:24 AM
1
$
.
$
.
$
-
12/02/04 Miami, FL
9:40 AM
6
$
-
$
-
$
-
12/02/04 Miami, FL
9:46 AM
6
$
,
$
-
$
#
12/02/04 Incoming
10:04 AM
1
$
-
$
-
$
-
12/02/04 New York, NY 10:12 AM
8
$
M
$
-
$
.
12/02/04 New York, NY 11:09 AM
2
$
.
$
-
$
.
12/02/04 Miami, FL
12:09 PM
(F)
1
$
.
$
-
$
-
12/02/04 Miami, FL
12:10 PM
(F)
1
$
-
$
-
$
#
12/02/04 Miami, FL
12:17 PM
(F)
1
$
-
$
.
$
.
12/02/04 Miami, FL
12:25 PM
(F)
1
$
-
$
-
$
.
12/02/04 Incoming
12:25 PM
18
$
-
$
-
$
.
12/02/04 New York, NY 12:45 PM
4
$
-
$
.
$
-
12/02/04 Miami, FL
12:50 PM
1
$
-
$
-
$
.
12/02/04 Miami, FL
12:51 PM
(F)
1
$
-
$
.
$
,
12/02/04 Miami, FL
12:52 PM
(F)
1
$
-
$
-
$
-
12/02/04 Miami, FL
12:53 PM
(F)
1
$
-
$
#
$
.
12/02/04 Miami, FL
12:53 PM
(F)
5
$
-
$
.
$
-
12/02/04 New York, NY 1:07 PM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007432

=== Page 33 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 8 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/02/04 Incoming
2:22 PM
1
$
-
$
-
$
.
12/02/04 Miami, FL
2:27 PM
(F)
1
$
-
$
.
ST
$
-
12/02/04 Miami, FL
2:59 PM
(F)
2
$
.
$
-
$
-
12/02/04 Incoming
5:32 PM
2
$
-
$
-
$
.
12/02/04 Miami, FL
5:54 PM
1
$
.
$
.
$
-
12/02/04 Miami, FL
6:40 PM
-
1
$
-
$
#
$
-
12/02/04 Miami, FL
6:41 PM
(F)
14
$
-
$
-
$
-
12/02/04 New York, NY
6:55 PM
1
$
M
$
,
$
.
12/02/04 Incoming
7:00 PM
3
1
$
.
$
-
$
-
12/02/04 Incoming
7:01 PM
(F)
5
$
-
$
-
$
-
12/02/04 Incoming
7:13 PM
2
$
-
$
.
$
.
12/02/04 New York, NY 7:45 PM
4
$
.
$
-
$
-
10:24 PM
1
$
$
-
12/02/04 Incoming
-
-
$
12/03/04 New York, NY
8:16 AM
1
$
-
$
.
$
-
12/03/04 Incoming
8:33 AM
1
$
-
$
-
$
-
12/03/04 Incoming
10:27 AM
1
$
-
$
-
$
-
12/03/04 Miami, FL
12:49 PM
(F)
2
$
-
$
-
$
-
1:24 PM
1
$
$
-
12/03/04 Hollywood, FL
.
.
$
12/03/04 New York, NY
1:45 PM
1
$
.
$
-
$
-
12/03/04 Incoming
1:57 PM
1
$
-
$
R
$
.
12/03/04 New York, NY 2:37 PM
2
$
#
$
.
$
-
12/03/04 Incoming
3:28 PM
(F)
2
$
#
$
.
$
-
12/03/04 Miami, FL
10:41 PM
(F)
18
$
R
$
-
$
-
12/04/04 Miami, FL
8:18 AM
E
7
$
R
$
.
$
-
12/04/04 Miami, FL
11:55 AM
(F)
2
$
-
$
.
$
-
12/04/04 Incoming
3:54 PM 4
4
$
-
$
-
$
-
12/05/04 Miami, FL
6:55 PM
(F)
1
$
-
$
-
$
.
12/05/04 Incoming
7:00 PM
3
$
-
$
.
$
-
12/05/04 Miami, FL
8:00 PM
$
1
$
.
$
-
$
,
12/05/04 Miami, FL
10:28 PM
(F)
1
$
.
$
.
$
-
12/05/04 Miami, FL
10:30 PM
(F)
1
$
,
$
-
$
-
12/05/04 Miami, FL
10:33 PM
(F)
1
$
.
$
-
$
,
12/05/04 Incoming
10:36 PM
(F)
1
$
-
$
-
$
-
12/05/04 Miami, FL
10:37 PM
(F)
1
$
-
$
.
$
-
12/05/04 Incoming
10:38 PM
(F)
5
$
-
$
-
$
-
12/05/04 Miami, FL
10:43 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007433

=== Page 34 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 9 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/06/04 Incoming
10:21 AM
1
$
.
$
-
$
.
12/06/04 Miami, FL
10:25 AM
(F)
1
$
.
$
-
$
-
12/06/04 Incoming
10:44 AM
1
$
.
$
.
$
-
12/06/04 New York, NY 1:41 PM
1
$
-
$
-
$
-
12/07/04 Incoming
11:23 AM
2
$
-
$
-
$
-
12/07/04 Incoming
11:37 AM
1
$
-
$
-
$
-
12/07/04 New York, NY 11:47 AM
2
$
:
$
-
$
-
12/07/04 Miami, FL
11:49 AM
2
$
*
$
-
$
.
12/07/04 Miami, FL
12:55 PM
2
$
.
$
-
$
.
12/07/04 Miami, FL
12:57 PM
1
$
-
$
-
$
.
12/07/04 Miami, FL
12:58 PM
1
$
-
$
-
$
.
12/07/04 Incoming
12:59 PM
(F)
1
$
#
$
-
$
-
12/07/04 Incoming
1:44 PM
2
$
1
$
,
$
1
12/07/04 Incoming
1:46 PM
1
$
-
$
-
$
.
12/07/04 New York, NY
2:23 PM
2
$
-
$
#
$
.
12/07/04 Incoming
2:39 PM
1
$
-
$
-
$
.
12/07/04 Miami, FL
3:40 PM
2
$
,
$
-
$
.
12/07/04 Miami, FL
4:30 PM
(F)
2
$
.
$
,
$
-
12/07/04 Miami, FL
5:04 PM
(F)
1
$
-
$
R
$
.
12/08/04 Miami, FL
9:17 AM
1
$
.
$
-
$
-
12/08/04 Miami, FL
9:28 AM
2
$
-
$
,
$
-
12/08/04 Miami, FL
9:35 AM
2
$
-
$
-
$
-
12/08/04 Incoming
9:42 AM
4
$
8
$
-
$
-
12/08/04 Dir Asst
9:46 AM
2
$
-
$
1.25
$
1.25
12/08/04 1-800 #
9:55 AM
7
$
-
$
-
$
.
12/08/04 Miami, FL
10:02 AM
3
$
-
$
-
$
.
12/08/04 Miami, FL
10:09 AM
1
$
-
$
-
$
-
12/08/04 Miami, FL
10:31 AM
1
$
,
$
-
$
*
12/08/04 Miami, FL
1:24 PM
(F)
2
$
.
$
.
$
-
12/08/04 Miami, FL
2:23 PM
(F)
2
$
-
$
-
$
-
12/08/04 Miami, FL
3:23 PM
(F)
4
$
,
$
-
$
#
12/08/04 New York, NY 5:43 PM
2
$
,
$
.
$
-
12/09/04 Miami, FL
10:00 PM
4
$
-
$
-
$
.
12/11/04 Incoming
5:22 PM
1
$
-
$
,
$
-
12/11/04 Miami, FL
8:12 PM
(F)
1
$
-
$
-
$
.
12/13/04 New York, NY 10:39 AM
1
$
,
$
.
$
-
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007434

=== Page 35 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 10 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/13/04 Incoming
10:42 AM
1
$
-
$
.
$
-
12/13/04 Incoming
10:43 AM
2
$
-
$
-
$
-
12/13/04 Incoming
12:09 PM
(F)
1
$
-
$
-
$
-
12/13/04 Miami, FL
1:08 PM
(F)
1
$
-
$
-
$
.
12/13/04 Hollywood, FL 1:39 PM
1
$
-
$
-
$
-
12/13/04 Miami, FL
1:40 PM
1
$
-
$
.
$
-
12/13/04 Miami, FL
1:43 PM
1
$
-
$
-
$
-
12/13/04 Incoming
1:51 PM
(F)
1
$
.
$
.
$
,
12/13/04 Incoming
1:53 PM
(F)
1
$
-
$
.
$
-
12/13/04 Hollywood, FL
2:15 PM
1
$
1
$
-
$
.
12/13/04 Miami, FL
5:35 PM
(F)
1
$
-
$
-
$
.
12/13/04 Incoming
5:56 PM
(F)
1
$
-
$
.
$
.
12/13/04 New York, NY 8:06 PM
1
$
#
$
.
$
.
12/14/04 Incoming
11:13 AM
8
$
-
$
-
$
-
12/14/04 New York, NY 12:05 PM
1
$
.
$
,
$
-
12/14/04 New York, NY 12:07 PM
3
$
-
$
.
$
-
12/14/04 Incoming
12:13 PM
1
$
-
$
.
$
-
12/14/04 Miami, FL
12:32 PM
(F)
1
$
-
$
-
$
-
12/14/04 Miami, FL
12:37 PM
(F)
1
$
-
$
-
$
:
12/14/04 Miami, FL
2:19 PM
$
1
$
-
$
-
$
.
12/14/04 W Palm Bch, FL 2:31 PM
2
$
.
$
-
$
-
12/14/04 W Palm Bch, FL 2:37 PM
2
$
,
$
.
$
-
12/14/04 Miami, FL
2:53 PM
1
$
-
$
.
$
-
12/14/04 Miami, FL
2:55 PM
(F)
1
$
-
$
.
$
-
12/14/04 Miami, FL
2:58 PM
1
$
-
$
:
$
.
12/14/04 Miami, FL
3:53 PM
(F)
1
$
.
$
.
$
,
12/14/04 Miami, FL
3:56 PM
(F)
1
$
.
$
-
$
-
12/14/04 Miami, FL
4:28 PM
(F)
3
$
-
$
-
$
-
12/14/04 Miami, FL
11:18 PM
(F)
1
$
-
$
-
$
>
12/15/04 New York, NY 11:19 AM
1
$
-
$
,
$
-
12/15/04 New York, NY 11:22 AM
1
$
-
$
.
$
#
12/15/04 Incoming
11:23 AM
2
$
-
$
.
$
.
12/15/04 Miami, FL
12:04 PM
(F)
1
$
-
$
.
$
-
12/15/04 Incoming
2:44 PM
1
$
-
$
-
$
-
12/15/04 Miami, FL
2:58 PM
1
$
-
$
#
$
-
12/15/04 North Dade, FL 2:59 PM
1
$
-
$
.
$
#
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicernal (H) Free Calls
(K) WPS Call
EFTA00007435

=== Page 36 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 21, 2004
Page 11 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/15/04 Miami, FL
3:15 PM
1
$
-
$
.
$
-
12/15/04 Incoming
3:28 PM
(F)
1
$
-
$
-
$
-
12/15/04 Incoming
4:02 PM
(F)
4
$
-
$
.
$
-
12/15/04 Miami, FL
5:04 PM
(F)
1
$
.
$
/
$
-
12/15/04 Miami, FL
5:24 PM
(F)
1
$
-
$
,
$
-
-
12/15/04 Miami, FL
5:43 PM
(F)
1
$
-
$
.
$
-
12/15/04 Incoming
5:51 PM
2
$
-
$
-
$
-
12/15/04 Incoming
7:41 PM
5
$
,
$
-
$
,
12/15/04 Incoming
7:54 PM
(F)
2
$
-
$
-
$
-
12/15/04 Incoming
8:41 PM
(F)
2
$
.
$
-
$
#
12/15/04 Miami, FL
8:44 PM
(F)
1
$
.
$
.
$
-
12/15/04 Incoming
8:45 PM
(F)
1
$
.
$
-
$
-
12/16/04 Incoming
11:35 AM
3
$
-
$
-
$
.
12/16/04 New York, NY 11:57 AM
1
$
-
$
.
$
-
12/16/04 Miami, FL
12:29 PM
2
$
#
$
-
$
.
12/16/04 Incoming
12:33 PM
2
$
-
$
-
$
-
12/16/04 Incoming
1:17 PM
1
$
-
$
-
$
-
12/16/04 Incoming
1:35 PM
6
$
A
$
-
$
-
12/16/04 Miami, FL
1:55 PM
1
$
-
$
-
$
.
12/16/04 Incoming
2:09 PM
2
$
$
:
-
-
$
-
12/16/04 Incoming
2:19 PM
2
$
A
$
.
$
-
12/16/04 Incoming
2:39 PM
3
$
-
$
,
$
-
12/16/04 Incoming
2:48 PM
2
$
-
$
.
$
.
12/16/04 Incoming
2:59 PM
(F)
1
$
:
$
-
$
-
12/16/04 Miami, FL
4:19 PM
(F)
1
$
-
$
-
$
-
12/16/04 Incoming
4:42 PM
(F)
1
$
-
$
#
$
.
12/16/04 Incoming
8:02 PM
1
$
-
$
-
$
-
12/16/04 North Dade, FL 11:40 PM
1
$
-
$
-
$
-
12/17/04 Miami, FL
1:42 AM
(F)
1
$
.
$
-
$
-
12/17/04 Incoming
1:42 AM
(F)
1
$
-
$
-
$
-
12/17/04 Miami, FL
11:47 AM
(F)
1
$
.
$
-
$
-
12/17/04 Miami, FL
12:04 PM
(F)
1
$
-
$
-
$
-
12/17/04 Miami, FL
1:35 PM
(F)
1
$
.
$
-
$
-
12/17/04 New York, NY 3:47 PM
3
$
-
$
-
$
-
12/18/04 Miami, FL
2:20 PM
2
$
.
$
-
$
,
12/18/04 Incoming
4:18 PM
(F)
1
$
-
$
,
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007436

=== Page 37 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 4 of 19
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes
800
-
T-Mobile to T-Mobile
Minutes
Unlimited
.
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Free Txt Msg
Messages 1,000
,
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 4
-
-
-
Included Plan Minutes
Minutes
218
5
53
T-Mobile to T-Mobile
Minutes
166
33
48
Txt Msg Recd
Messages 50
.
-
,
Txt Msg Sent
Minutes
0:09
0:01
.
Txt Msq Sent
Messages 79
-
-
-
Amount
Totals
Monthly Service Charges
$
6.99
Partial monthly charge for ILD Bar Sub Level from 1/18/05 to 1/19/05
$
-
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$
9.35
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 8.75
MESSAGING CHARGES
$ 0.60
Taxes, Fees and Surcharges
$
4.31
Government Fees and Taxes
Federal Excise Tax
$ 0.29
Federal Universal Service Fund
$ 0.23
State Communication Service Tax
$ 1.50
Local Communication Service Tax
$ 0.93
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 20.65
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/20/04 Incoming
10:41 AM
(F)
2
$
-
$
-
$
-
12/20/04 Incoming
1:25 PM
(F)
1
$
,
$
-
$
-
12/20/04 W Palm Bch, FL 2:21 PM
1
$
:
$
-
$
-
12/20/04 Miami, FL
3:15 PM
1
$
-
$
-
$
#
12/20/04 Incoming
4:58 PM
2
$
-
$
-
$
-
12/31/04 New York, NY 2:43 PM
1
$
-
$
-
$
-
12/31/04 Miami, FL
9:21 PM
(F)
3
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemall (H) Free Calls
(K) WPS Call
EFTA00007437

=== Page 38 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 5 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/01/05 Incoming
1:37 AM
(F)
1
$
-
$
.
$
-
1/01/05 Incoming
1:44 AM
(F)
1
$
.
$
-
$
.
-
1/01/05 Miami, FL
12:27 PM
(F)
1
$
-
$
-
$
P
1/01/05 Incoming
1:06 PM
2
$
-
$
-
$
,
1/01/05 Incoming
1:10 PM
1
$
-
$
-
$
-
1/01/05 Miami, FL
3:06 PM
(F)
1
$
-
$
-
$
,
---
1/01/05 Incoming
5:35 PM
3
$
.
$
-
$
.
1/01/05 Incoming
6:04 PM
3
$
-
$
-
$
,
1/02/05 Miami, FL
1:31 PM
1
$
-
$
.
$
-
1/02/05 Miami, FL
9:34 PM
(F)
2
$
-
$
-
$
-
1/03/05 Incoming
12:27 PM
2
$
.
$
.
$
-
1/03/05 Miami, FL
3:30 PM
1
$
-
$
.
$
#
1/03/05 Incoming
5:25 PM
1
$
-
$
.
$
-
1/03/05 New York, NY 5:53 PM
1
$
-
$
-
$
.
1/03/05 New York, NY 5:57 PM
2
$
:
$
-
$
-
1/04/05 Incoming
10:34 AM
1
$
.
$
-
$
.
1/04/05 New York, NY 10:39 AM
4
$
P
$
-
$
,
1/04/05
Incoming
12:27 PM
1
$
-
$
-
$
-
1/04/05
Miami, FL
12:42 PM
1
$
*
$
-
$
.
1/04/05
Miami, FL
12:43 PM
1
$
-
$
-
$
.
1/04/05
Miami, FL
12:46 PM
(F)
1
$
-
$
.
$
-
1/04/05 Miami, FL
1:28 PM
2
$
-
$
-
$
.
1/04/05 Miami, FL
1:35 PM
2
$
-
$
-
$
-
1/04/05
Miami, FL
1:37 PM
(F)
3
$
-
$
.
$
-
1/04/05 Miami, FL
1:40 PM
3
$
.
$
-
$
-
1/04/05 Miami, FL
1:42 PM
1
$
-
$
.
$
P
1/04/05 Miami, FL
1:46 PM
2
$
-
$
-
$
.
1/04/05
Miami, FL
1:49 PM
(F)
1
$
.
$
-
$
-
1/04/05
Miami, FL
2:18 PM
(F)
1
$
-
$
-
$
-
1/04/05
Miami, FL
2:19 PM
(F)
1
$
-
$
-
$
-
1/04/05
Miami, FL
2:40 PM
(F)
1
$
-
$
-
$
M
1/04/05 Miami, FL
2:41 PM
(F)
1
$
-
$
-
$
,
1/04/05
Miami, FL
2:51 PM
(F)
1
$
.
$
-
$
.
1/04/05 Miami, FL
4:46 PM
3
1
$
-
$
-
$
-
1/04/05 Incoming
6:08 PM
(F)
3
$
.
$
-
$
-
1/05/05 Incoming
9:34 AM
(F)
1
$
-
$
.
$
.
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007438

=== Page 39 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 6 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/05/05
Incoming
12:27 PM
1
$
-
$
,
$
-
1/05/05 New York, NY 12:50 PM
1
$
-
$
-
$
-
1/05/05
Incoming
12:54 PM
1
$
.
$
-
$
.
1/05/05 Incoming
2:40 PM
(F)
4
$
-
$
,
$
-
1/05/05 Incoming
2:50 PM
1
$
-
$
.
$
R
1/05/05 Incoming
4:59 PM
2
$
-
$
.
$
if
1/05/05 Miami, FL
6:04 PM
(F)
1
$
-
$
-
$
-
1/05/05 Incoming
6:06 PM
(F)
1
$
.
$
.
$
,
1/05/05 Incoming
6:21 PM
(F)
5
$
.
$
-
$
.
1/05/05 Incoming
7:40 PM
2
$
.
$
-
$
.
1/05/05 Incoming
8:03 PM
(F)
4
$
-
$
.
$
.
1/05/05 Incoming
8:17 PM
2
$
,
$
#
$
-
1/05/05 Incoming
8:18 PM
6
$
-
$
-
$
,
1/06/05 Miami, FL
8:41 AM
(F)
1
$
.
$
.
$
-
1/06/05 Incoming
9:58 AM
2
$
.
$
,
$
-
1/06/05 Incoming
10:39 AM
2
$
.
$
.
$
-
1/06/05 Incoming
11:02 AM
2
$
'
$
,
$
#
1/06/05
Incoming
11:45 AM
1
$
.
$
.
$
-
1/06/05 Ftlauderdl, FL 11:49 AM
3
$
.
$
.
$
.
1/06/05 Fllauderdi, FL 2:05 PM
2
$
,
$
-
$
-
1/06/05 Incoming
2:06 PM
2
$
,
$
-
$
-
1/06/05 Ftlauderdi, FL 2:39 PM
1
$
,
$
-
$
,
1/06/05 Ftlauderdl, FL 2:42 PM
1
$
-
$
-
$
,
1/06/05
Miami, FL
3:03 PM
(F)
3
$
.
$
-
$
-
1/06/05 Miami, FL
3:26 PM
(F)
1
$
.
$
-
$
-
1/06/05
Miami, FL
3:31 PM
(F)
1
$
:
$
.
$
#
1/06/05 Miami, FL
4:02 PM
(F)
1
$
.
$
,
$
-
1/06/05 Incoming
4:05 PM
(F)
4
$
-
$
-
$
-
1/06/05 W Palm Bch, FL 6:45 PM
1
$
.
$
-
$
-
1/06/05 W Palm Bch, FL 8:11 PM
1
$
-
$
-
$
.
1/06/05 Miami, FL
8:43 PM
(F)
1
$
-
$
.
$
.
1/06/05 Incoming
8:46 PM
(F)
1
$
.
$
-
$
#
1/07/05 New York, NY 8:18 AM
1
$
R
$
-
$
-
1/07/05 Incoming
8:24 AM
2
$
-
$
-
$
-
1/07/05 W Palm Bch, FL 9:08 AM
1
$
.
$
.
$
-
1/07/05 W Palm Bch, FL 9:10 AM
1
$
.
$
,
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007439

=== Page 40 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 7 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/07/05 W Palm Bch, FL 9:11 AM
1
$
.
$
-
$
,
1/07/05 Miami, FL
9:59 AM
(F)
1
$
-
$
#
$
-
1/07/05 W Palm Bch, FL 10:34 AM
1
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 10:36 AM
1
$
.
$
-
$
-
1/07/05 New York, NY 11:13 AM
1
$
-
$
-
$
-
1/07/05 Incoming
11:14 AM
5
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 11:47 AM
1
$
-
$
-
$
-
1/07/05 W Palm Bch, FL 12:23 PM
1
$
-
$
.
$
.
1/07/05 Incoming
1:09 PM
2
$
-
$
#
$
-
1/07/05 Incoming
1:14 PM
1
$
-
$
-
$
-
1/07/05 W Palm Bch, FL 1:15 PM
1
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 1:31 PM
1
$
,
$
,
$
#
1/07/05 New York, NY 1:38 PM
1
$
-
$
-
$
-
1/07/05 New York, NY 3:00 PM
2
$
-
$
-
$
-
1/07/05 Dir Asst
3:24 PM
1
$
-
$
1.25
$
1.25
1/07/05 New York, NY 3:58 PM
2
$
-
$
-
$
-
1/07/05 New York, NY 4:01 PM
2
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 4:33 PM
1
$
-
$
-
$
-
1/07/05 Dir Asst
4:36 PM
3
$
-
$
1.25
$
1.25
1/07/05 W Palm Bch, FL 4:39 PM
1
$
-
$
-
$
-
1/07/05 Incoming
4:39 PM
1
$
-
$
-
$
-
1/07/05 Dir Asst
4:41 PM
1
$
.
$
1.25
$
1.25
1/07/05 Dir Asst
4:42 PM
5
$
.
$
1.25
$
1.25
1/07/05 Miami, FL
5:22 PM
(F)
2
$
-
$
-
$
.
1/07/05 W Palm Bch, FL 5:39 PM
1
$
-
$
.
$
-
1/07/05 Incoming
5:42 PM
1
$
-
$
.
$
-
1/07/05 Incoming
5:58 PM
1
$
.
$
-
$
#
1/07/05 W Palm Bch, FL 6:04 PM
1
$
-
$
-
$
-
1/07/05 New York, NY 6:07 PM
1
$
-
$
-
$
-
1/07/05 New York, NY 6:08 PM
1
$
-
$
.
$
,
1/07/05 W Palm Bch, FL 6:08 PM
1
$
-
$
-
$
-
1/07/05 W Palm Bch, FL 6:10 PM
2
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 6:16 PM
3
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 6:18 PM
2
$
-
$
-
$
,
1/07/05' W Palm Bch, FL 6:27 PM
1
$
-
$
-
$
-
1/07/05 Incoming
6:29 PM
2
$
,
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007440

=== Page 41 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 8 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/07/05 Miami, FL
6:34 PM
(F)
1
$
.
$
-
$
-
1/07/05 W Palm Bch, FL 6:35 PM
1
$
-
$
-
$
-
1/07/05 Incoming
6:37 PM
1
$
-
$
-
$
.
1/07/05 W Palm Bch, FL 6:38 PM
1
$
,
$
,
$
-
1/07/05 New York, NY 7:37 PM
1
$
#
$
-
$
-
1/07/05
Miami, FL
11:23 PM
(F)
6
$
-
$
-
$
1
1/08/05 Dir Asst
7:50 AM
1
$
-
$
1.25
$
1.25
1/08/05 W Palm Bch, FL 10:00 AM
1
$
-
$
-
$
.
1/08/05 Miami, FL
10:40 AM
(F)
4
$
,
$
-
$
-
1/08/05 W Palm Bch, FL 1:34 PM
2
$
-
$
-
$
-
1/08/05 New York, NY 2:14 PM
2
$
-
$
.
$
-
1/08/05 Dir Asst
2:29 PM
4
$
-
$
1.25
$
1.25
1/08/05 W Palm Bch, FL 2:32 PM
2
$
-
$
-
$
-
1/08/05 W Palm Bch, FL 3:29 PM
2
$
-
$
.
$
.
1/08/05 New York, NY 3:34 PM
2
$
-
$
-
$
.
1/08/05 Miami, FL
9:37 PM
1
$
-
$
-
$
.
1/08/05 Miami, FL
9:38 PM
(F)
1
$
-
$
-
$
-
1/08/05 New York, NY 9:42 PM
2
$
,
$
.
$
-
1/09/05 Miami, FL
9:16 AM
(F)
1
$
-
$
-
$
-
1/09/05 Incoming
9:17 AM
1
$
.
$
.
$
-
1/09/05 W Palm Bch, FL 10:05 AM
1
$
-
$
.
$
-
1/09/05 W Palm Bch, FL 11:05 AM
(F)
1
$
-
$
-
$
-
1/09/05 Incoming
11:29 AM
(F)
1
$
#
$
.
$
-
1/09/05 Miami, FL
11:47 AM
(F)
7
$
-
$
.
$
-
1/09/05 Incoming
11:58 AM
1
$
-
$
.
$
A
1/09/05 New York, NY 12:50 PM
1
$
.
$
.
$
-
1/09/05 Miami, FL
2:46 PM
(F)
1
$
-
$
,
$
-
1/09/05 Incoming
3:12 PM
1
$
-
$
.
$
-
1/09/05 W Palm Bch, FL 5:08 PM
1
$
-
$
.
$
-
1/09/05 Incoming
5:08 PM
1
$
-
$
.
$
-
1/09/05 W Palm Bch, FL 5:09 PM
1
$
.
$
.
$
.
1/09/05 W Palm Bch, FL 5:41 PM
1
$
-
$
.
$
-
1/09/05 New York, NY 5:54 PM
1
$
-
$
,
$
-
1/09/05 Miami, FL
6:39 PM
1
$
-
$
.
$
.
1/09/05 Incoming
6:40 PM
(F)
4
$
.
$
.
$
-
1/09/05 New York, NY 6:55 PM
1
$
.
$
P
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007441

=== Page 42 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 9 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/09/05
Miami, FL
7:03 PM
(F)
5
$
-
$
a
$
.
1/09/05
Incoming
7:25 PM
(F)
2
$
-
$
.
$
.
1/09/05 Incoming
7:35 PM
1
$
-
$
-
$
,
1/09/05 New York, NY 9:49 PM
1
$
-
$
-
$
-
1/09/05 W Palm Bch, FL 9:52 PM
1
$
-
$
,
$
-
1/10/05 W Palm Bch, FL 8:05 AM
2
$
-
$
-
$
.
1/10/05 W Palm Bch, FL 8:08 AM
1
$
.
$
.
$
-
1/10/05 W Palm Bch, FL 8:22 AM
1
$
-
$
-
$
,
1/10/05 Incoming
8:25 AM
1
$
.
$
.
$
-
1/10/05 Miami, FL
9:16 AM
(F)
1
$
-
$
.
$
.
1/10/05 Incoming
9:19 AM
(F)
1
$
.
$
.
$
-
1/10/05 New York, NY 9:54 AM
1
$
.
$
-
$
-
1/10/05 New York, NY 10:47 AM
2
$
,
$
-
$
.
1/10/05 Incoming
11:14 AM
1
$
.
$
.
$
#
1/10/05 W Palm Bch, FL 12:23 PM
1
$
-
$
=
$
,
1/10/05 W Palm Bch, FL 12:23 PM
2
$
-
$
-
$
-
1/10/05 New York, NY 12:25 PM
3
$
-
$
.
$
.
1/10/05 Incoming
12:28 PM
1
$
.
$
.
$
-
1/10/05 W Palm Bch, FL 12:40 PM
1
$
.
$
-
$
-
1/10/05 Incoming
12:41 PM
1
$
-
$
A
$
.
1/10/05 W Palm Bch, FL 12:44 PM
1
$
.
$
#
$
-
1/10/05 Selden, NY
1:06 PM
1
$
.
$
#
$
-
1/10/05 W Palm Bch, FL 1:31 PM
1
$
.
$
-
$
.
1/10/05 W Palm Bch, FL 2:00 PM
1
$
-
$
.
$
.
1/10/05 Miami, FL
2:14 PM
(F)
1
$
.
$
.
$
.
1/10/05 Miami, FL
2:15 PM
(F)
1
$
.
$
.
$
-
1/10/05
Incoming
2:15 PM
1
$
-
$
:
$
-
1/10/05 Incoming
2:17 PM
(F)
1
$
-
$
-
$
.
1/10/05 Incoming
2:40 PM
(F)
1
$
-
$
,
$
-
1/10/05 Miami, FL
3:07 PM
$
2
$
.
$
-
$
.
1/10/05 Incoming
3:13 PM
2
$
.
$
,
$
-
1/10/05 New York, NY 8:56 PM
1
$
-
$
.
$
.
1/10/05 New York, NY 9:01 PM
2
$
-
$
-
$
-
1/11/05 Incoming
11:33 AM
2
$
.
$
#
$
-
1/11/05 New York, NY 3:12 PM
1
$
.
$
"
$
-
1/11/05 Miami, FL
4:27 PM
(F)
1
$
,
$
,
$
M
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Cat
EFTA00007442

=== Page 43 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 10 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/11/05 Miami, FL
5:16 PM
(F)
2
$
-
$
-
$
-
1/11/05 Miami, FL
6:29 PM
(F)
6
$
-
$
-
$
-
1/12/05 Incoming
2:27 PM
4
$
-
$
-
$
-
1/12/05 Miami, FL
8:59 PM
1
$
-
$
-
$
-
1/13/05 Incoming
2:30 PM
1
$
-
$
-
$
-
1/14/05 Miami, FL
11:00 AM
1
$
.
$
-
$
.
1/14/05 Incoming
11:02 AM
6
$
.
$
-
$
,
1/14/05 Miami, FL
12:50 PM
1
$
-
$
.
$
-
1/14/05 Incoming
2:18 PM
1
$
-
$
-
$
.
1/14/05 Incoming
3:14 PM
1
$
-
$
-
$
.
1/14/05 Miami, FL
4:05 PM
1
$
,
$
-
$
.
1/14/05 Miami, FL
4:28 PM
1
$
-
$
",
$
:
1/14/05 Miami, FL
6:21 PM
3
1
$
-
$
-
$
-
1/14/05
Miami, FL
6:42 PM
(F)
1
$
-
$
-
$
-
1/15/05 Incoming
10:50 AM
(F)
1
$
-
$
-
$
,
1/15/05 New York, NY 9:41 PM
2
$
-
$
-
$
.
1/16/05 Incoming
12:12 AM
3
1
$
-
$
-
$
-
1/16/05
Incoming
4:02 PM
1
$
-
$
-
$
.
1/16/05 New York, NY 4:04 PM
(F)
1
$
-
$
-
$
.
1/16/05 New York, NY 4:05 PM
1
$
-
$
-
$
A
1/16/05 New York, NY 4:06 PM
3
1
$
-
$
.
$
-
1/16/05 New York, NY 5:30 PM
1
$
-
$
,
$
-
1/16/05 New York, NY 6:38 PM
1
$
-
$
-
$
-
1/16/05 New York, NY 7:54 PM
1
$
#
$
.
$
-
1/16/05 New York, NY 9:46 PM
2
$
-
$
-
$
-
1/17/05 Miami, FL
10:44 AM
(F)
1
$
-
$
-
$
-
1/17/05
Dir Asst
10:48 AM
2
$
-
$
1.25
$
1.25
1/17/05 New York, NY 7:56 PM
(F)
1
$
-
$
-
$
-
1/17/05 New York, NY 8:30 PM
(F)
2
$
.
$
-
$
-
1/17/05 New York, NY 8:50 PM
1
$
-
$
.
$
-
1/17/05 Incoming
9:23 PM
1
$
-
$
.
$
-
1/17/05
Miami, FL
9:33 PM
(F)
1
$
.
$
.
$
-
1/17/05 New York, NY 9:58 PM
1
$
.
$
-
$
-
1/17/05 New York, NY 10:00 PM
(F)
2
$
.
$
-
$
&
1/18/05 Miami, FL
8:33 AM
(F)
1
$
-
$
-
$
-
1/18/05 Miami, FL
8:33 AM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007443

=== Page 44 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 11 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/18/05
Incoming
8:54 AM
(F)
7
$
-
$
.
$
-
1/18/05
Incoming
9:11 AM
1
$
-
$
,
$
-
1/18/05
Incoming
9:45 AM
2
$
.
$
.
$
-
1/18/05 New York, NY 9:47 AM
(F)
2
$
.
$
-
$
.
1/18/05
Incoming
1:30 PM
1
$
,
$
-
$
-
1/18/05
Miami, FL
1:52 PM
(F)
2
$
,
$
,
$
.
1/18/05 W Palm Bch, FL 2:44 PM
3
$
-
$
-
$
-
1/18/05 New York, NY 2:55 PM
1
$
.
$
/
$
-
1/18/05 New York, NY 3:05 PM
1
$
-
$
,
$
-
1/18/05 New York, NY 3:37 PM
(F)
1
$
.
$
-
$
-
1/18/05
New York, NY 3:58 PM
3
$
-
$
.
$
-
1/18/05 New York, NY 4:01 PM
(F)
4
$
-
$
,
$
.
1/18/05 New York, NY 4:06 PM
1
$
-
$
-
$
R
1/18/05
Incoming
4:34 PM
1
$
-
$
,
$
-
1/18/05 Incoming
5:11 PM
1
$
-
$
-
$
-
1/18/05
Incoming
5:57 PM
1
$
-
$
-
$
.
1/18/05
Miami, FL
6:46 PM
(F)
2
$
-
$
-
$
-
1/18/05 North Dade, FL 7:03 PM
7
$
-
$
-
$
-
1/18/05
Miami, FL
7:10 PM
(F)
10
$
.
$
-
$
-
1/18/05
Miami, FL
7:30 PM
1
$
-
$
-
$
-
1/18/05
Miami, FL
11:20 PM
(F)
10
$
-
$
-
$
-
1/18/05
Incoming
11:32 PM
(F)
8
$
,
$
.
$
-
1/19/05 Miami, FL
8:57 AM
(F)
3
$
.
$
-
$
-
1/19/05 Incoming
9:10 AM
1
$
.
$
.
$
-
1/19/05
Incoming
10:14 AM
2
$
-
$
A
$
-
1/19/05
Incoming
10:49 AM
(F)
2
$
-
$
#
$
.
1/19/05 New York, NY 11:45 AM
1
$
-
$
-
$
-
1/19/05 New York, NY 12:30 PM
1
$
-
$
.
$
-
1/19/05 New York, NY 12:31 PM
2
$
-
$
-
$
-
1/19/05 New York, NY 12:41 PM
2
$
-
$
-
$
-
1/19/05
Incoming
2:16 PM
1
$
-
$
-
$
.
1/19/05 Incoming
3:34 PM
1
$
-
$
-
$
-
1/19/05 Incoming
5:09 PM
1
$
-
$
-
$
-
1/19/05 Miami, FL
7:11 PM
(F)
1
$
-
$
-
$
-
1/19/05 Miami, FL
7:12 PM
(F)
1
$
-
$
-
$
-
1/19/05 Miami, FL
7:29 PM
(F)
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007444

=== Page 45 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jan 21, 2005
Page 12 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/19/05 Miami, FL
8:25 PM
1
$
-
$
-
$
#
1/19/05
Miami, FL
8:58 PM
(F)
1
$
-
$
-
$
-
Total Zero VM calls
77
$
-
$
-
$
.
SUBTOTAL
526
$
-
$
8.75
$
8.75
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
1/07/05 Poland
2:09 PM
Text
1
Outgoing
$
0.15
1/07/05 Poland
2:11 PM
Text
1
Outgoing
$
0.15
1/07/05 Poland
3:03 PM
Text
1
Outgoing
$
0.15
1/07/05 Poland
3:23 PM
Text
1
Outgoing
$
0.15
Subtotal included Messages with Zero Charges
148
$
-
SUBTOTAL
152
$ 0.60
Total of All Usage Charges
$
9.35
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007445

=== Page 46 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 4 of 19
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Uni Nts 800
Free Minutes
Minutes
800
-
T-Mobile to T-Mobile
Minutes
Unlimited
-
Use Them Or Lose Them
Minutes
.
Unlimited
Text Message 1000
Free Txt Msq
Messages 1,000
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
#
212
60
53
T-Mobile to T-Mobile
Minutes
.
277
91
19
Txt Msg Recd
Messages 81
-
-
.
Txt Msg Sent
Minutes
-
0:06
0
0:03
Txt Msq Sent
Messages 138
-
-
.
Amount
Totals
Monthly Service Charges
$
6.99
ILD Bar Sub Level
$
-
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$
3.75
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
3.75
Taxes, Fees and Surcharges
$
3.24
Government Fees and Taxes
Federal Excise Tax
$ 0.14
Federal Universal Service Fund
$ 0.15
State Communication Service Tax
$ 0.98
Local Communication Service Tax
$ 0.61
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 13.98
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/20/05
Miami, FL
12:40 AM
(F)
2
$
-
$
-
$
-
1/20/05
Miami, FL
9:35 AM
(F)
5
$
-
$
-
$
*
1/20/05
Miami, FL
9:41 AM
(F)
2
$
-
$
-
$
*
1/20/05
Miami, FL
9:48 AM
(F)
2
$
-
$
=
$
#
1/20/05
Incoming
10:01 AM
(F)
2
$
.
$
.
$
.
1/20/05
Miami, FL
2:06 PM
(F)
1
$
-
$
-
$
.
1/20/05
Miami, FL
3:48 PM
(F)
2
$
-
$
.
$
-
1/20/05
Miami, FL
6:14 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007446

=== Page 47 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 5 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/21/05 W Palm Bch, FL 10:53 AM
1
$
-
$
.
$
.
1/21/05 Incoming
11:54 AM
(F)
6
$
-
$
.
$
-
1/21/05 New York, NY 2:40 PM
1
$
-
$
-
$
-
1/21/05 Miami, FL
7:07 PM
(F)
1
$
.
$
.
$
-
1/21/05 Incoming
7:08 PM
1
$
-
$
-
$
#
1/21/05 Miami, FL
8:20 PM
(F)
1
$
-
$
.
$
-
1/21/05 Homestead, FL 8:21 PM
1
$
.
$
-
$
-
1/21/05 Miami, FL
8:26 PM
(F)
1
$
.
$
#
$
,
1/21/05 Miami, FL
8:29 PM
(F)
1
$
-
$
,
$
-
1/21/05 Perrine, FL
9:10 PM
2
$
-
$
.
$
-
1/22/05 Miami, FL
3:17 PM
(F)
1
$
.
$
-
$
-
1/22/05 New York, NY 6:28 PM
1
$
-
$
-
$
-
1/23/05 Miami, FL
5:29 PM
(F)
1
$
-
$
,
$
.
1/23/05 Miami, FL
5:35 PM
(F)
1
$
.
$
-
$
-
1/23/05 Miami, FL
6:19 PM
(F)
2
$
-
$
-
$
-
1/24/05 W Palm Bch, FL 9:36 AM
1
$
-
$
-
$
.
1/24/05 New York, NY 9:49 AM
1
$
-
$
.
$
.
1/24/05 Incoming
10:03 AM
1
$
,
$
.
$
E
1/24/05 W Palm Bch, FL 10:34 AM
3
$
-
$
-
$
-
1/24/05 New York, NY 10:40 AM
1
$
-
$
-
$
.
1/24/05 W Palm Bch, FL 10:42 AM
7
$
.
$
-
$
-
1/24/05 Incoming
3:23 PM
1
$
-
$
.
$
-
1/24/05 W Palm Bch, FL 3:33 PM
1
$
-
$
.
$
,
1/24/05 Miami, FL
4:10 PM
(F)
1
$
-
$
-
$
#
1/24/05 Incoming
4:18 PM
1
$
,
$
-
$
,
1/24/05 W Palm Bch, FL 4:19 PM
1
$
-
$
-
$
-
1/24/05 Incoming
4:57 PM
1
$
-
$
,
$
-
1/24/05 New York, NY 5:39 PM
1
$
-
$
-
$
-
1/24/05 Miami, FL
7:37 PM
(F)
4
$
-
$
-
$
-
1/24/05 Incoming
8:15 PM
1
$
-
$
-
$
#
1/24/05 W Palm Bch, FL 10:51 PM
1
$
-
$
-
$
-
1/25/05 Miami, FL
10:16 AM
(F)
4
$
-
$
#.
$
-
1/25/05 Incoming
1:23 PM
1
$
-
$
.
$
-
1/25/05 Incoming
3:31 PM
(F)
1
$
.
$
-
$
,
1/25/05 Miami, FL
3:32 PM
(F)
2
$
-
$
,
$
-
1/25/05 Incoming
3:43 PM
(F)
1
$
-
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007447

=== Page 48 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 6 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/25/05 W Palm Bch, FL 9:32 PM
2
$
-
$
,
$
-
1/25/05 Miami, FL
9:40 PM
(F)
2
$
-
$ -
$
-
1/25/05
Miami, FL
10:22 PM
(F)
1
$
-
$
-
$
-
1/25/05 Miami, FL
11:02 PM
(F)
1
$
-
$
=
$
-
1/26/05
Miami, FL
8:52 AM
(F)
1
$
-
$
.
$
-
1/26/05 New York, NY 8:58 AM
1
$
-
$
-
$
.
1/26/05 Miami, FL
9:49 AM
(F)
3
$
,
$
-
$
-
1/26/05 Miami, FL
9:53 AM
(F)
4
$
,
$
-
$
,
1/26/05 W Palm Bch, FL 9:58 AM
2
$
.
$
.
$
-
1/26/05 W Palm Bch, FL 10:01 AM
1
$
:
$
-
$
⑈
1/26/05 Miami, FL
10:01 AM
(F)
1
$
.
$
-
$
-
1/26/05 Miami, FL
10:02 AM
(F)
5
$
.
$
I
$
-
1/26/05 W Palm Bch, FL 10:11 AM
1
$
-
$
-
$
-
1/26/05 W Palm Bch, FL 10:12 AM
1
$
-
$
-
$
-
1/26/05 W Palm Bch, FL 10:19 AM
2
$
-
$
-
$
-
1/26/05 Miami, FL
10:38 AM
(F)
1
$
-
$
-
$
!
1/26/05 Miami, FL
10:43 AM
2
$
,
$
,
$
-
1/26/05
Miami, FL
10:51 AM
3
$
-
$
-
$
-
1/26/05
Miami, FL
10:54 AM
2
$
-
$
-
$
-
1/26/05 Incoming
11:14 AM
1
$
,
$
#
$
-
1/26/05 Incoming
12:54 PM
2
$
-
$
-
$
-
1/26/05
Incoming
1:04 PM
1
$
,
$
R
$
,
1/26/05 Incoming
1:08 PM
1
$
.
$
-
$
-
1/26/05 Incoming
2:42 PM
1
$
-
$
-
$
-
1/26/05 Miami, FL
3:00 PM
(F)
1
$
,
$
-
$
-
1/26/05 Miami, FL
3:01 PM
(F)
2
$
.
$
,
$
,
1/26/05 W Palm Bch, FL 3:28 PM
1
$
-
$
-
$
.
1/26/05 W Palm Bch, FL 3:28 PM
1
$
-
$
-
$
-
1/26/05 W Palm Bch, FL 3:28 PM
1
$
-
$
-
$
-
1/26/05 Incoming
4:02 PM
1
$
-
$
-
$
-
1/26/05 W Palm Bch, FL 4:10 PM
1
$
,
$
-
$
.
1/26/05 W Palm Bch, FL 4:26 PM
1
$
-
$
-
$
-
1/26/05 Incoming
6:31 PM
(F)
3
$
-
$
1
$
.
1/26/05 Miami, FL
6:34 PM
(F)
3
$
-
$
-
$
-
1/26/05 Miami, FL
6:56 PM
(F)
3
$
.
$
-
$
-
1/26/05 Miami, FL
10:10 PM
(F)
8
$
.
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (c) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007448

=== Page 49 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 7 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/26/05
Incoming
10:24 PM
1
$
-
$
-
$
-
1/27/05 New York, NY 1:12 PM
3
$
-
$
-
$
-
1/27/05 W Palm Bch, FL 1:25 PM
1
$
-
$
.
$
-
1/27/05 Incoming
1:34 PM
1
$
-
$
-
$
-
1/27/05 New York, NY 2:21 PM
(F)
1
$
-
$
-
$
-
1/27/05 W Palm Bch, FL 2:21 PM
1
$
-
$
-
$
:-
1/27/05 New York, NY 2:22 PM
(F)
1
$
-
$
-
$
-
1/27/05 New York, NY 2:27 PM
(F)
1
$
-
$
.
$
-
1/27/05
Incoming
2:42 PM
1
$
-
$
-
$
-
1/27/05 Incoming
3:44 PM
(F)
1
$
-
$
-
$
-
1/27/05 Miami, FL
6:05 PM
(F)
1
$
-
$
-
$
-
1/27/05
Miami, FL
6:18 PM
(F)
1
$
-
$
.
$
.
1/27/05 Incoming
6:25 PM
$
3
$
-
$
-
$
-
1/27/05 Miami, FL
6:29 PM
(F)
1
$
-
$
-
$
-
1/27/05
Incoming
6:34 PM
2
$
-
$
-
$
.
1/27/05 Miami, FL
11:19 PM
4
$
-
$
-
$
-
1/28/05 Incoming
1:16 PM
2
$
#
$
-
$
.
1/28/05 Incoming
4:57 PM
1
$
-
$
-
$
-
1/28/05 Miami, FL
5:29 PM
4
$
-
$
-
$
-
1/28/05 Incoming
5:55 PM
1
$
-
$
-
$
.
1/28/05 Incoming
6:04 PM
1
$
-
$
.
$
.
1/28/05 Incoming
10:03 PM
1
$
-
$
-
$
-
1/28/05 Incoming
10:04 PM
1
$
-
$
-
$
-
1/29/05 Miami, FL
9:49 AM
1
$
.
$
.
$
-
1/29/05 Incoming
12:01 PM
1
$
-
$
-
$
-
1/29/05 Miami, FL
12:37 PM
6
$
-
$
-
$
-
1/29/05 Incoming
12:52 PM
1
$
-
$
-
$
-
1/29/05 W Palm Bch, FL 1:08 PM
3
$
-
$
-
$
-
1/29/05 Miami, FL
4:06 PM
2
$
.
$
-
$
.
1/30/05 Miami, FL
1:52 PM
1
$
-
$
.
$
#
1/30/05 Incoming
1:53 PM
1
$
.
$
-
$
-
1/30/05 Miami, FL
1:54 PM
5
$
.
$
.
$
#
1/31/05 Incoming
3:58 PM
1
$
-
$
.
$
-
1/31/05 Incoming
4:44 PM
2
$
-
$
-
$
-
1/31/05
Incoming
4:49 PM
1
$
-
$
,
$
-
1/31/05 New York, NY 9:09 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007449

=== Page 50 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 8 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/31/05
Incoming
9:11 PM
1
$
-
$
-
$
-
1/31/05 New York, NY 9:53 PM
1
$
-
$
-
$
-
1/31/05
Miami, FL
10:19 PM
(F)
2
$
-
$
-
$
-
1/31/05
Incoming
10:22 PM
(F)
18
$
,
$
.
$
-
1/31/05 Miami, FL
10:39 PM
(F)
1
$
-
$
-
$
-
1/31/05
Miami, FL
10:40 PM
(F)
1
$
-
$
-
$
-
1/31/05
Miami, FL
10:41 PM
(F)
1
$
.
$
-
$
-
1/31/05
Miami, FL
10:45 PM
(F)
1
$
-
$
-
$
-
1/31/05
Miami, FL
10:54 PM
8
$
-
$
-
$
-
2/01/05
Incoming
8:28 AM
4
$
-
$
-
$
.
2/01/05
Incoming
9:08 AM
1
$
-
$
-
$
-
2/01/05 New York, NY 9:09 AM
1
$
-
$
-
$
-
2/01/05 New York, NY 9:09 AM
1
$
-
$
.
$
-
2/01/05 Miami, FL
11:46 AM
(F)
1
$
-
$
5
$
.
2/01/05 New York, NY 12:01 PM
(F)
1
$
-
$
-
$
,
2/01/05
Incoming
5:27 PM
1
$
-
$
-
$
,
2/01/05 New York, NY 8:27 PM
(F)
1
$
.
$
-
$
-
8:28 PM
(F)
20
$
$
-
2/01/05
Miami, FL
-
-
$
2/01/05
Miami, FL
10:20 PM
(F)
1
$
-
$
-
$
-
2/01/05
Incoming
10:23 PM
8
$
-
$
P
$
!
2/02/05 Queens Nyc, NY 1:30 PM
5
$
.
$
-
$
.
2/02/05
Incoming
2:51 PM
1
$
-
$
-
$
,
2/02/05
Miami, FL
3:21 PM
(F)
1
$
-
$
-
$
-
2/02/05
Miami, FL
3:29 PM
(F)
1
$
-
$
.
$
-
2/02/05
Miami, FL
4:08 PM
(F)
4
$
-
$
-
$
-
2/02/05 Miami, FL
4:11 PM
(F)
2
$
-
$
-
$
!
2/02/05 Incoming
4:38 PM
(F)
1
$
-
$
-
$
-
2/02/05 Incoming
4:48 PM
(F)
2
$
-
$
-
$
-
2/02/05 Miami, FL
5:16 PM
(F)
3
$
-
$
-
$
.
2/02/05
Miami, FL
8:32 PM
(F)
1
$
-
$
-
$
-
2/02/05
Miami, FL
8:51 PM
(F)
1
$
-
$
-
$
-
10:59 AM
3
$
$
-
2/03/05 Incoming
-
-
$
2/03/05 Incoming
1:15 PM
(F)
2
$
-
$
-
$
-
2/03/05 New York, NY 1:17 PM
2
$
,
$
-
$
-
2/03/05 New York, NY 1:19 PM
(F)
1
$
-
$
-
$
-
2/03/05 New York, NY 1:20 PM
2
$
,
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007450

=== Page 51 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 9 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/03/05 New York, NY 1:22 PM
(F)
1
$
-
$
-
$
-
2/03/05 Miami, FL
2:02 PM
(F)
1
$
-
$
.
$
.
2/03/05 Miami, FL
2:07 PM
(F)
1
$
-
$
,
$
-
2/03/05 Miami, FL
3:12 PM
C
1
$
#
$
-
$
-
2/03/05 Miami, FL
5:26 PM
13
$
-
$
.
$
-
2/03/05 Miami, FL
5:38 PM
(F)
1
$
-
$
-
$
-
2/03/05 Incoming
5:39 PM
(F)
2
$
-
$
-
$
-
2/03/05 Miami, FL
6:01 PM
(F)
1
$
-
$
.
$
-
2/03/05 Miami, FL
8:16 PM
1
$
-
$
-
$
-
2/04/05 Incoming
8:55 AM
2
$
-
$
-
$
.
2/04/05 Miami, FL
9:22 AM
(F)
1
$
-
$
-
$
-
2/04/05 Miami, FL
9:22 AM
(F)
1
$
-
$
,
$
-
2/04/05 Miami, FL
1:15 PM
(F)
2
$
-
$
.
$
.
2/04/05 Miami, FL
1:29 PM
1
$
-
$
!
$
-
2/04/05 Miami, FL
1:30 PM
2
$
.
$
.
$
-
2/04/05
Miami, FL
2:48 PM
(F)
1
$
-
$
-
$
,
2/04/05 Miami, FL
2:48 PM
2
$
-
$
-
$
.
2/04/05 Miami, FL
2:50 PM
(F)
1
$
-
$
-
$
-
2/04/05 Miami, FL
2:52 PM
(F)
1
$
-
$
-
$
A
2/04/05 Miami, FL
2:55 PM
(F)
1
$
-
$
.
$
R
2/04/05 Incoming
3:02 PM
(F)
2
$
-
$
.
$
A
2/04/05 Miami, FL
3:27 PM
(F)
1
$
-
$
.
$
-
2/04/05 Incoming
3:46 PM
(F)
1
$
.
$
.
$
-
2/04/05 Miami, FL
3:48 PM
(F)
1
$
-
$
-
$
-
2/04/05 Miami, FL
3:51 PM
(F)
1
$
-
$
-
$
-
2/04/05 W Palm Bch, FL 4:38 PM
4
$
-
$
-
$
-
2/04/05
Miami, FL
5:18 PM
(F)
1
$
,
$
-
$
-
2/04/05 Incoming
6:39 PM
(F)
5
$
-
$
A
$
.
2/04/05 Incoming
7:07 PM
4
$
-
$
-
$
-
2/04/05 Incoming
7:12 PM
3
$
-
$
.
$
-
2/05/05 San Rafael, CA 12:07 PM
2
$
R
$
.
$
-
2/05/05 Miami, FL
1:53 PM
(F)
1
$
-
$
-
$
-
2/05/05 Incoming
11:00 PM
1
$
-
$
.
$
-
2/05/05 Incoming
11:01 PM
4
$
-
$
.
$
.
2/06/05 San Rafael, CA 12:38 PM
3
$
-
$
-
$
-
2/06/05 Incoming
12:49 PM
2
$
-
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007451

=== Page 52 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 10 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/06/05 Incoming
3:49 PM
(F)
1
$
-
$
-
$
#
I
2/06/05
New York, NY
3:56 PM
1
$
.
$
-
$
#
2/06/05 Miami, FL
4:09 PM
(F)
1
$
,
$
-
$
-
2/06/05 Incoming
4:39 PM
3
$
.
$
-
$
-
2/06/05 Incoming
6:05 PM
2
$
.
$
-
$
-
2/06/05 Incoming
6:28 PM
3
$
,
$
-
$
-
2/06/05 Incoming
6:51 PM
1
$
.
$
.
$
-
2/07/05 Incoming
10:49 AM
1
$
-
$
-
$
.
2/07/05
Incoming
11:03 AM
(F)
1
$
-
$
-
$
A
2/07/05 San Rafael, CA 11:15 AM
1
$
,
$
-
$
-
2/07/05 New York, NY 12:11 PM
1
$
-
$
-
$
-
2/07/05 W Palm Bch, FL 12:13 PM
1
$
-
$
-
$
-
2/07/05 New York, NY 12:13 PM
1
$
-
$
-
$
-
2/07/05 New York, NY 12:14 PM
1
$
-
$
,
$
-
2/07/05 Incoming
12:22 PM
2
$
-
$
-
$
-
2/07/05 Incoming
3:27 PM
3
$
.
$
.
$
#
2/07/05 Miami, FL
9:17 PM
(F)'
15
$
.
$
,
$
-
2/08/05 Incoming
9:13 AM
1
$
-
$
-
$
-
2/08/05 Incoming
1:43 PM
1
$
-
$
-
$
.
2/08/05
New York, NY
6:31 PM
1
$
,
$
.
$
-
2/08/05 New York, NY 6:31 PM
1
$
-
$
,
$
.
2/08/05 Incoming
6:32 PM
4
$
-
$
-
$
.
2/08/05 Miami, FL
7:01 PM
(F)
3
$
-
$
.
$
-
2/08/05 New York, NY 9:53 PM
(F)
3
$
.
$
.
$
.
2/09/05 Incoming
9:36 AM
1
$
-
$
-
$
*
2/09/05
Incoming
10:40 AM
(F)
1
$
-
$
-
$
-
2/09/05 New York, NY 11:18 AM
2
$
-
$
-
$
-
2/09/05 Marion, OH 11:52 AM
(F)
1
$
-
$
-
$
,
2/09/05 New York, NY 2:24 PM
1
$
-
$
-
$
-
2/09/05 New York, NY 2:28 PM
1
$
-
$
-
$
-
2/09/05 Miami, FL
7:57 PM
(F)
1
$
.
$
-
$
-
2/09/05 Incoming
10:55 PM
28
$
-
$
-
$
.
2/10/05 New York, NY 12:54 PM
1
$
M
$
-
$
-
2/10/05 New York, NY 12:56 PM
1
$
-
$
-
$
#
2/10/05 New York, NY 12:56 PM
1
$
-
$
.
$
.
2/10/05 Incoming
3:08 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007452

=== Page 53 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Feb 21, 2005
Page 11 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/10/05 New York, NY 3:46 PM
1
$
-
$
-
$
-
2/10/05 Incoming
3:50 PM
2
$
-
$
-
$
-
2/10/05 New York, NY 5:56 PM
(F)
1
$
.
$
,
$
-
2/10/05
Marion, OH
6:26 PM
(F)
1
$
-
$
.
$
-
2/10/05
Marion, OH
6:27 PM
(F)
2
$
-
$
,
$
-
2/10/05
Marion, OH
6:35 PM
(F)
1
$
-
$
-
$
-
2/10/05
Marion, OH
6:55 PM
(F)
1
$
-
$
-
$
-
2/10/05
Miami, FL
7:20 PM
(F)
21
$
-
$
.
$
-
2/10/05
Incoming
7:41 PM
1
$
-
$
-
$
-
2/10/05 New York, NY 7:42 PM
(F)
1
$
.
$
-
$
-
2/10/05 New York, NY 7:52 PM
(F)
1
$
-
$
-
$
-
2/10/05
Marion, OH
9:10 PM
(F)
1
$
-
$
,
$
-
2/11/05 New York, NY 7:58 AM
1
$
-
$
-
$
-
2/11/05 Miami, FL
9:54 AM
(F)
9
$
-
$
-
$
-
2/11/05 W Palm Bch, FL 11:40 AM
1
$
-
$
-
$
-
2/11/05 San Rafael, CA 2:48 PM
1
$
.
$
.
$
-
2/11/05
Incoming
2:50 PM
3
$
#
$
,
$
-
2/11/05 New York, NY 2:52 PM
1
$
-
$
-
$
-
2/11/05 Incoming
2:58 PM
1
$
-
$
-
$
.
2/11/05 Incoming
3:40 PM
1
$
P
$
.
$
.
2/11/05 Dir Asst
5:21 PM
2
$
.
$
1.25
$
1.25
2/11/05 Dir Asst
5:23 PM
1
$
-
$
1.25
$
1.25
2/11/05 W Palm Bch, FL 5:26 PM
1
$
-
$
-
$
-
2/11/05 New York, NY 5:27 PM
1
$
,
$
-
$
:
2/11/05 Incoming
5:27 PM
2
$
-
$
,
$
-
2/11/05 New York, NY 5:29 PM
1
$
-
$
:
$
,
2/11/05 Dir Asst
5:31 PM
1
$
.
$
1.25
$
1.25
2/11/05 New York, NY 5:32 PM
1
$
-
$
-
$
-
2/11/05 New York, NY 5:35 PM
1
$
-
$
:
$
.
2/11/05
Miami, FL
5:36 PM
4
$
-
$
-
$
-
2/11/05 Incoming
5:48 PM
1
$
-
$
,
$
-
2/11/05 Incoming
6:03 PM
2
$
-
$
.
$
-
2/11/05
Miami, FL
6:17 PM
(F)
1
$
-
$
-
$
.
2/11/05 Incoming
6:18 PM
(F)
1
$
.
$
.
$
-
2/11/05 New York, NY 8:00 PM
1
$
#
$
-
$
-
2/11/05 Miami, FL
9:55 PM
(F)
1
$
-
$
,
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemal (H) Free Calls
(K) WPS Call
EFTA00007453

=== Page 54 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Feb 21, 2005
Page 12 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/11/05
Miami, FL
9:57 PM
(F)
1
$
-
$
,
$
-
2/11/05
Miami, FL
10:40 PM
(F)
1
$
.8
$
-
$
.
2/11/05
Miami, FL
11:10 PM
(F)
3
$
-
$
-
$
-
2/11/05 Miami, FL
11:36 PM
3
4
$
-
$
-
$
,
2/12/05 Miami, FL
10:39 AM
(F)
1
$
-
$
-
$
-
2/12/05 W Palm Bch, FL 11:05 AM
1
$
.
$
-
$
-
2/12/05 New York, NY 2:41 PM
1
$
-
$
.
$
-
2/12/05 Miami, FL
3:23 PM
(F)
1
$
,
$
,
$
-
2/12/05 Miami, FL
3:24 PM
(F)
1
$
-
$
-
$
-
2/12/05 New York, NY 4:34 PM
1
$
-
$
-
$
-
2/12/05
San Rafael, CA 4:36
PM
1
$
-
$
,
$
:
2/12/05 Incoming
5:25 PM
2
$
.
$
1
$
.
2/13/05 Incoming
12:03 PM
3
$
-
$
-
$
-
2/13/05 Miami, FL
1:16 PM
3
1
$
-
$
-
$
-
2/14/05 San Rafael, CA 10:37 AM
2
$
-
$
-
$
.
2/14/05 Marion, OH 12:39 PM
(F)
2
$
-
$
-
$
-
2/14/05 New York, NY 3:18 PM
1
$
-
$
.
$
-
2/14/05
Miami, FL
10:44 PM
(F)
1
$
-
$
-
$
,
2/15/05 Miami, FL
8:23 AM
(F)
5
$
-
$
.
$
-
2/15/05
Incoming
11:43 AM
1
$
-
$
-
$
-
2/15/05 Incoming
11:49 AM
1
$
-
$
-
$
-
2/15/05 New York, NY 12:22 PM
3
$
.
$
,
$
.
2/15/05
Incoming
12:48 PM
3
$
-
$
-
$
-
2/15/05
Miami, FL
1:24 PM
(F)
2
$
,
$
-
$
-
2/15/05 New York, NY 4:27 PM
(F)
1
$
-
$
.
$
-
2/15/05 New York, NY 4:28 PM
3
1
$
-
$
.
$
-
2/15/05
Miami, FL
8:52 PM
(F)
2
$
-
$
-
$
-
2/15/05 New York, NY 8:54 PM
1
$
-
$
.
$
-
2/15/05 New York, NY 9:03 PM
1
$
-
$
-
$
-
2/15/05
Miami, FL
9:11 PM
(F)
14
$
-
$
.
$
.
2/15/05
Miami, FL
10:22 PM
(F)
2
$
-
$
-
$
-
2/16/05
Incoming
9:04 AM
1
$
.
$
-
$
M
2/16/05
Miami, FL
7:31 PM
(F)
1
$
-
$
-
$
-
2/16/05 Miami, FL
7:31 PM
(F)
1
$
R
$
,
$
.
2/16/05 Miami, FL
7:36 PM
(F)
1
$
.
$
-
$
-
2/16/05 Incoming
7:37 PM
7
$
.
$
.
$
.
Call Type: (A) Call Waiting (B) Caff Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007454

=== Page 55 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 21, 2005
Page 13 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/17/05
Incoming
5:51 PM
(F)
2
$
-
$
.
$
-
2/17/05
New York, NY
6:34 PM
(F)
1
$
,
$
-
$
-
2/17/05
Miami, FL
6:35 PM
E
9
$
.
$
-
$
-
2/17/05
New York, NY
8:19 PM
1
$
-
$
,
$
.
2/17/05
Miami, FL
8:21 PM
3
4
$
-
$
.
$
.
Total Zero VM calls
80
$
-
$
-
$
-
SUBTOTAL
723
$
-
$
3.75
$
3.75
Total of All Usage Charges
$
3.75
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007455

=== Page 56 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 4 of 22
Account Service Detail for Subscriber
I
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes 800
T-Mobile to T-Mobile
Minutes Unlimited
-
Use Them Or Lose Them
Minutes
.
Unlimited
Text Message 1000
Free Txt Msq
Messages 1,000
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 4
-
#
-
Included Plan Minutes
Minutes
.
167
6
75
T-Mobile to T-Mobile
Minutes
-
111
9
47
Txt Msg Recd
Messages 115
-
-
.
Txt Msg Sent
Minutes
.
0:15
0:05
0:05
Txt Msq Sent
Messages 147
-
-
.
Amount
Totals
Monthly Service Charges
$
6.99
ILD Bar Sub Level
$
-
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$ 17.90
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 17.30
MESSAGING CHARGES
$ 0.60
Taxes, Fees and Surcharges
$
5.95
Government Fees and Taxes
Federal Excise Tax
I
$ 0.55
Federal Universal Service Fund
$ 0.34
State Communication Service Tax
$ 2.28
Local Communication Service Tax
$ 1.42
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 30.84
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/19/05
Incoming
11:04 AM
1
$
-
$
-
$
-
2/19/05
Incoming
3:38 PM
1
$
-
$
,
$
.
2/20/05
Incoming
12:37 PM
1
$
-
$
-
$
.
2/21/05
Incoming
11:14 AM
1
$
-
$
-
$
-
2/21/05
Miami, FL
11:37 AM
1
$
-
$
-
$
#
2/21/05
Incoming
12:54 PM
1
$
-
$
.
$
-
2/21/05 Miami, FL
6:26 PM
1
$
-
$
#
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemall (H) Free Calls
(K) WPS Call
EFTA00007456

=== Page 57 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 5 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/21/05
Miami, FL
9:55 PM
(F)
1
$
-
$
-
$
-
2/22/05
Miami, FL
10:29 AM
(F)
1
$
-
$
-
$
-
2/22/05 New York, NY 1:37 PM
2
$
-
$
-
$
.
2/22/05 Miami, FL
1:50 PM
(F)
4
$
-
$
-
$
-
2/23/05 New York, NY 11:03 AM
2
$
-
$
-
$
-
-
2/23/05 W Palm Bch, FL 11:05 AM
1
$
,
$
-
$
-
2/23/05 W Palm Bch, FL 11:06 AM
2
$
.
$
-
$
-
2/23/05 Miami, FL
11:08 AM
(F)
1
$
.
$
-
$
,
2/23/05 North Dade, FL 11:27 AM
4
$
,
$
-
$
.
2/23/05 Dir Asst
11:33 AM
1
$
-
$
1.25
$
1.25
2/23/05 Dir Asst
11:34 AM
2
$
.
$
1.25
$
1.25
2/23/05 Miami, FL
11:35 AM
6
$
-
$
-
$
-
2/24/05 Miami, FL
8:24 AM
5
$
,
$
-
$
,
2/24/05 Miami, FL
9:16 AM
2
$
.
$
-
$
-
2/24/05 New York, NY 9:19 AM
1
$
-
$
,
$
.
2/24/05 Miami, FL
9:31 AM
1
$
-
$
-
$
.
2/24/05 New York, NY 10:41 AM
1
$
.
$
.
$
.
2/24/05 Incoming
10:55 AM
1
$
-
$
-
$
.
2/24/05 New York, NY 12:37 PM
1
$
.
$
.
$
-
2/24/05 Incoming
12:54 PM
(F)
"
2
$
-
$
,
$
-
2/24/05 Miami, FL
5:08 PM
(F)
1
$
-
$
,
$
-
2/24/05
Miami, FL
5:10 PM
(F)
1
$
-
$
-
$
-
2/24/05
Miami, FL
5:12 PM
(F)
1
$
-
$
.
$
.
2/24/05
Miami, FL
9:07 PM
1
$
.
$
.
$
-
2/25/05
Miami, FL
9:33 AM
(F)
1
$
-
$
-
$
-
2/25/05 Incoming
3:36 PM
1
$
-
$
,
$
-
2/25/05 New York, NY 3:52 PM
1
$
-
$
.
$
-
2/25/05
Miami, FL
9:10 PM
(F)
2
$
-
$
-
$
.
2/26/05 Incoming
9:10 AM
1
$
.
$
-
$
-
2/26/05 W Palm Bch, FL 11:35 AM
1
$
-
$
-
$
-
2/26/05 New York, NY 12:24 PM
(F)
1
$
-
$
-
$
-
2/26/05 Incoming
1:19 PM
(F)
2
$
.
$
-
$
,
2/26/05 New York, NY 2:01 PM
(F)
1
$
-
$
-
$
,
2/26/05 New York, NY 2:01 PM
(F)
1
$
.
$
-
$
-
2/26/05 New York, NY 2:23 PM
3
$
.
$
.
$
-
2/26/05 W Palm Bch, FL 5:48 PM
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007457

=== Page 58 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Mar 21, 2005
Page 6 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/26/05 Incoming
7:41 PM
(F)
4
$
-
$
.
$
.
2/27/05 New York, NY 11:52 AM
(F)
3
$
.
$
-
$
,
---
2/27/05 Incoming
12:40 PM
3
1
-
$
-
$
,
$
-
2/27/05 W Palm Bch, FL 12:41 PM
1
$
.
$
-
$
P.
2/27/05 Incoming
1:00 PM
1
1
$
.
$
-
$
-
2/27/05 Incoming
1:53 PM
1
$
-
$
.
$
.
-
2/27/05 Miami, FL
11:14 PM
(F)
17
$
-
$
.
$
-
.
2/28/05
Incoming
10:04 AM
2
$
-
$
.
$
-
2/28/05 Incoming
1:29 PM
(F)
1
$
-
$
-
$
,
2/28/05 Incoming
3:28 PM
1
$
-
$
-
$
-
2/28/05 Incoming
3:45 PM
1
$
-
$
-
$
A
2/28/05 W Palm Bch, FL 4:25 PM
1
$
-
$
-
$
-
2/28/05 W Palm Bch, FL 5:13 PM
1
$
-
$
-
$
-
2/28/05 W Palm Bch, FL 5:14 PM
1
$
:
$
-
$
,
2/28/05 W Palm Bch, FL 5:15 PM
1
$
.
$
-
A
$
.
2/28/05 Miami, FL
9:48 PM
(F)
2
$
-
$
-
$
.
3/01/05 New York, NY 10:27 AM
6
$
.
$
W
$
-
3/01/05 New York, NY 10:33 AM
7
$
-
$
,
$
-
3/01/05 New York, NY 1:52 PM
1
$
,
$
,
$
-
3/01/05 Incoming
1:59 PM
1
are
$
.
$
.
$
-
3/01/05 Incoming
2:02 PM
1
$
,
$
the
$
-
3/01/05 W Palm Bch, FL 2:03 PM
1
$
-
$
-
$
-
3/01/05 W Palm Bch, FL 2:04 PM
2
$
.
$
.
$
-
3/01/05 W Palm Bch, FL 2:05 PM
1
$
.
$
,
$
-
3/01/05 W Palm Bch, FL 2:13 PM
1
$
-
$
R
$
.
3/01/05 New York, NY 2:21 PM
1
$
,
$
-
$
.
3/01/05 New York, NY 2:31 PM
(F)
1
$
,
$
:
$
.
3/01/05 W Palm Bch, FL 4:24 PM
1
$
.
$
.
$
-
3/01/05 New York, NY 7:59 PM
(F)
1
$
-
$
-
$
,
3/01/05
Miami, FL
8:02 PM
(F)
29
$
-
$
-
$
-
3/02/05 New York, NY 8:46 AM
1
$
-
$
-
$
.
3/02/05 Miami, FL
9:03 AM
(F)
1
$
.
$
-
$
.
3/02/05 New York, NY 12:11 PM
2
$
-
$
-
$
-
3/02/05 Incoming
5:01 PM
1
$
-
$
-
$
,
3/02/05 Miami, FL
6:17 PM
(F)
8
$
.
$
,
$
.
3/02/05 Incoming
6:25 PM
(F)
6
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007458

=== Page 59 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 7 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/02/05 Dir Asst
6:53 PM
7
$
.
$
1.25
$
1.25
3/03/05 Miami, FL
7:34 AM
(F)
2
$
-
$
-
$
-
3/03/05
New York, NY
9:03 AM
2
$
-
$
-
$
-
3/03/05
Incoming
9:26 AM
1
$
-
$
,
$
-
3/03/05
Incoming
9:48 AM
1
$
.
$
-
$
-
3/03/05
Incoming
10:23 AM
1
$
it
-
$
-
$
,
3/03/05
Incoming
6:18 PM
(F)
1
$
-
$
-
$
.
3/03/05 Miami, FL
7:45 PM
(F)
1
$
.
$
-
$
-
3/03/05 Dir Asst
7:52 PM
1
$
-
$
1.25
$
1.25
3/04/05
Incoming
9:34 AM
2
$
-
$
-
$
-
3/04/05 New York, NY 10:54 AM
1
$
-
$
-
$
.
1
3/04/05 New York, NY 10:54 AM
2
$
,
$
-
$
#
3/04/05 New York, NY 12:45 PM
1
$
-
$
-
$
A
I
3/04/05 New York, NY 4:28 PM
1
$
-
$
-
$
#
3/04/05 New York, NY 5:50 PM
(F)
1
$
.
$
-
$
-
3/05/05 Incoming
9:34 AM
1
$
-
$
-
$
-
3/05/05 W Palm Bch, FL 10:09 AM
1
$
#
$
-
$
-
3/05/05
Incoming
10:23 AM
2
$
-
$
-
$ . .
3/05/05
Incoming
11:13 AM
1
$
-
$
-
$
-
3/05/05
Incoming
12:18 PM
1
$
:
$
-
$
-
3/05/05 Incoming
6:06 PM
1
$
-
$
,
$
-
3/05/05 Willoughby, OH 6:46 PM
1
$
:
$
-
$
-
3/06/05 New York, NY 1:13 PM
1
$
-
$
.
$
-
3/06/05 New York, NY 1:16 PM
1
$
-
$
-
$
-
3/06/05 New York, NY 1:17 PM
1
$
-
$
.
$ .
3/06/05
Miami, FL
1:20 PM
(F)
1
$
-
$
-
$
-
3/06/05 New York, NY 1:20 PM
1
$
.
$
-
$
-
3/06/05
Dir Asst
1:21 PM
2
$
-
$
1.25
$
1.25
3/06/05 New York, NY 1:23 PM
1
$
-
$
-
$
-
3/06/05 New York, NY 1:26 PM
1
$
-
$
.
$
.
3/06/05 New York, NY 1:27 PM
1
$
.
$
-
$
.
3/06/05 New York, NY 1:28 PM
1
$
.
$
-
$
-
3/06/05 New York, NY 1:31 PM
1
$
-
$
-
$
-
3/06/05
Miami, FL
1:51 PM
$
1
$
-
$
-
$
-
3/06/05 New York, NY 1:52 PM
1
$
.
$
-
$
.
3/06/05 Incoming
1:56 PM
3
$
.
$
#
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007459

=== Page 60 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 8 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/06/05 New York, NY 3:30 PM
1
$
-
$
.
$
-
3/06/05 New York, NY 6:44 PM
1
$
-
$
-
$
-
3/06/05 Incoming
7:22 PM
(F)
1
$
-
$
:
$
-
3/06/05 Miami, FL
9:03 PM
(F)
1
$
-
$
-
$
,
3/06/05 Miami, FL
9:34 PM
5
$
.
$
*
$
,
3/06/05 Miami, FL
9:40 PM
1
$
.
$
-
$
-
3/07/05 Incoming
8:36 AM
3
$
-
$
,
$
-
3/07/05 Miami, FL
9:27 AM
2
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 10:39 AM
1
$
-
$
-
$
#
3/07/05 W Palm Bch, FL 10:40 AM
1
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 10:41 AM
1
$
-
$
-
$
-
3/07/05 Incoming
10:44 AM
1
$
-
$
-
$
-
3/07/05
Incoming
10:54 AM
1
$
.
$
.
$
-
3/07/05 Dir Asst
10:55 AM
3
$
,
$
1.25
$
1.25
3/07/05 Dir Asst
10:58 AM
5
$
-
$
1.25
$
1.25
3/07/05 Miami, FL
11:05 AM
1
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 11:10 AM
1
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 11:11 AM
1
$
,
$
-
$
-
3/07/05 Incoming
2:27 PM
3
$
:
$
-
$
-
3/07/05 Miami, FL
3:17 PM
(F)
1
$
-
$
-
$
-
3/07/05 Miami, FL
3:22 PM
(F)
1
$
-
$
-
$
.
3/07/05 Miami, FL
3:34 PM
(F)
1
$
-
$
-
$
-
3/07/05 Incoming
4:00 PM
1
$
.
$
-
$
-
3/07/05 W Palm Bch, FL 4:07 PM
1
$
.
$
-
$
-
3/07/05 Miami, FL
5:52 PM
(F)
1
$
.
$
-
$
-
3/07/05 New York, NY 7:03 PM
3
$
.
$
-
$
.
3/07/05 Incoming
7:15 PM
1
$
-
$
.
$
-
3/07/05 Incoming
7:42 PM
2
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 7:54 PM
1
$
-
$
-
$
-
3/08/05 W Palm Bch, FL 8:42 AM
1
$
,
$
-
$
,
3/08/05 Incoming
9:13 AM
2
$
-
$
-
$
-
3/08/05 Incoming
9:15 AM
1
$
-
$
-
$
-
3/08/05 Miami, FL
9:21 AM
(F)
1
$
-
$
-
$
-
3/08/05 New York, NY 9:58 AM
1
$
.
$
-
$
-
3/08/05 Incoming
2:55 PM
1
$
A
$
,
$
-
3/08/05 Incoming
4:30 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007460

=== Page 61 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 9 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/08/05
Incoming
7:54 PM
1
$
-
$
,
$
-
3/09/05
Incoming
12:23 PM
2
$
.
$
-
$
-
3/10/05 Incoming
3:38 PM
1
$
-
$
.
$
.
3/10/05 Incoming
6:11 PM
1
$
0.35
$
-
$
0.35
3/10/05
Miami, FL
6:31 PM
1
$
.
$
-
$
-
3/10/05 Incoming
7:16 PM
1
$
,
$
-
$
-
3/10/05
Miami, FL
9:14 PM
1
$
.
$
-
$
-
3/10/05 Miami, FL
9:15 PM
1
$
,
$
-
$
,
3/10/05 Incoming
10:04 PM
1
$
-
$
i
$
,
3/11/05 Miami, FL
6:51 PM
1
$
-
$
-
$
-
3/11/05
Miami, FL
8:59 PM
1
$
0.35
$
-
$
0.35
3/11/05 Incoming
9:11 PM
1
$
-
$
-
$
-
3/12/05 Miami, FL
1:37 PM
1
$
:
$
-
$
-
3/12/05 Miami, FL
1:37 PM
1
$
-
$
.
$
-
3/12/05 Miami, FL
8:12 PM
10
$
.
$
.
$
-
3/14/05 Miami, FL
7:26 PM
(F)
1
$
.
$
A
$
-
3/14/05 Miami, FL
7:26 PM
(F)
1
$
-
$
-
$
-
3/15/05 Miami, FL
10:23 AM
(F)
2
$
-
$
,
$
.
3/15/05 Miami, FL
10:25 AM
1
$
-
$
-
$
.
3/15/05 Miami, FL
12:09 PM
(F)
1
$
.
$
A
$
-
3/15/05 Incoming
4:24 PM
1
$
-
$
-
$
-
3/15/05 Miami, FL
4:54 PM
(F)
1
$
-
$
.
$
.
3/15/05
Miami, FL
4:54 PM
(F)
1
$
-
$
-
$
-
3/16/05
Miami, FL
2:44 PM
(F)
1
$
-
$
-
$
-
3/16/05 Miami, FL
3:15 PM
(F)
1
$
-
$
-
$
-
3/16/05 Miami, FL
5:02 PM
(F)
1
$
-
$
.
$
-
3/17/05 Miami, FL
2:38 PM
(F)
1
$
-
$
-
$
-
3/17/05 Miami, FL
2:52 PM
(F)
1
$
-
$
-
$
-
3/17/05 Miami, FL
3:44 PM
(F)
1
$
-
$
.
$
-
3/17/05 Miami, FL
3:46 PM
(F)
1
$
-
$
-
$
-
3/17/05 Miami, FL
3:47 PM
(F)
1
$
:
$
-
$
.
3/17/05 Miami, FL
3:58 PM
(F)
1
$
-
$
-
$
-
3/17/05 Incoming
4:04 PM
(F)
1
$
-
$
-
$
-
3/17/05 New York, NY 4:14 PM
2
$
.
$
.
$
,
3/17/05 Incoming
4:24 PM
2
$
,
$
-
$
-
3/17/05 Incoming
7:25 PM
2
$
.
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007461

=== Page 62 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Mar 21, 2005
Page 10 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/18/05
Miami, FL
9:51 AM
(F)
1
$
-
$
-
$
-
3/18/05 Miami, FL
9:51 AM
(F)
1
$
-
$
-
$
.
3/18/05 W Palm Bch, FL 11:13 AM
1
$
-
$
-
$
.
3/18/05 W Palm Bch, FL 11:16 AM
2
$
-
$
-
$
,
3/18/05 New York, NY 11:38 AM
2
$
.
$
-
$
-
3/18/05 W Palm Bch, FL 12:45 PM
1
$
-
$
-
$
-
3/18/05 W Palm Bch, FL 12:45 PM
1
$
-
$
-
$
.
3/18/05 Incoming
3:52 PM
1
$
.
$
.
$
-
3/18/05 Incoming
5:14 PM
1
$
-
$
-
$
.
3/18/05 Incoming
5:22 PM
1
$
0.35
$
-
$
0.35
3/18/05 Miami, FL
10:15 PM
(F)
2
$
-
$
.
$
-
3/19/05
Dir Asst
11:24 AM
2
$
-
$
1.25
$
1.25
3/19/05 Dir Asst
11:32 AM
1
$
-
$
1.25
$
1.25
3/19/05 Dir Asst
12:27 PM
3
$
-
$
1.25
$
1.25
3/19/05 Dir Asst
12:31 PM
3
$
A
$
1.25
$
1.25
3/19/05 Dir Asst
12:57 PM
2
$
-
$
1.25
$
1.25
3/19/05 Dir Asst
12:59 PM
4
$
-
$
1.25
$
1.25
3/19/05
Marion, OH
1:24 PM
(F)
1
$
-
$
-
$
,
3/19/05 W Palm Bch, FL 2:20 PM
1
$
-
$
-
$
-
3/19/05 W Palm Bch, FL 5:14 PM
1
$
-
$
.
$
-
3/19/05 New York, NY 5:29 PM
1
$
-
$
-
$
-
3/19/05 Incoming
7:31 PM
1
$
.
$
-
$
.
3/19/05 Miami, FL
8:25 PM
(F)
7
$
-
$
.
$
#
Total Zero VM calls
51
$
-
$
-
$
-
SUBTOTAL
427
$
1.05
$ 16.25
$ 17.30
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
2/22/05 Poland
6:09 AM
Text
1
Outgoing
$
0.15
3/05/05 Poland
12:15 PM
Text
1
Outgoing
$
0.15
3/10/05 Poland
1:14 PM
Text
1
Outgoing
$
0.15
3/18/05 Poland
8:13 AM
Text
1
Outgoing
$
0.15
Subtotal Included Messages with Zero Charges
305
$
-
SUBTOTAL
309
$
0.60
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007462

=== Page 63 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 4 of 21
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Uni Nts 800
Free Minutes
Minutes
800
T-Mobile to T-Mobile
Minutes
Unlimited
Use Them Or Lose Them
Minutes
Unlimited
Text Message 1000
Free Txt Msq
Messages 1,000
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 10
-
Included Plan Minutes
Minutes
-
182
58
94
T-Mobile to T-Mobile
Minutes
.
99
58
69
Txt Msg Recd
Messages 81
-
-
Txt Msg Sent
Minutes
-
0:13
0:01
0:04
Txt Msq Sent
Messages 135
-
-
Amount
Totals
Monthly Service Charges
$
6.99
ILD Bar Sub Level
$ -
Text Message 1000
$ 6.99
VM & Fax
$ .
Usage Charges
$ 17.75
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 16.25
MESSAGING CHARGES
$ 1.50
Taxes, Fees and Surcharges
$
5.96
Government Fees and Taxes
Federal Excise Tax
$ 0.52
Federal Universal Service Fund
$ 0.39
State Communication Service Tax
$ 2.27
Local Communication Service Tax
$ 1.42
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 30.70
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/10/05
Incoming
11:57 PM
1
$
-
$
-
$
,
3/11/05
Incoming
12:01 AM
1
$
.
$
-
$
.
3/14/05
Miami, FL
4:48 PM
1
$
-
$
-
$
.
3/14/05
Miami, FL
5:21 PM
1
$
-
$
-
$
-
3/20/05
Incoming
10:25 AM
1
$
,
$
-
$
-
3/20/05
Incoming
10:30 AM
1
$
-
$
-
$
-
3/20/05 Incoming
2:00 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007463

=== Page 64 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 5 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/20/05 Dir Asst
2:19 PM
2
$
.
$
1.25
$ 1.25
3/20/05 Miami, FL
4:41 PM
(F)
1
$
-
$
-
$
-
3/20/05
Incoming
5:57 PM
(F)
1
$
.
$
-
$
.
3/21/05 Incoming
9:48 AM
2
$
.
$
.
$
-
3/21/05 Miami, FL
3:35 PM
(F)
2
$
.
$
:
$
-
3/21/05 W Palm Bch, FL 3:45 PM
1
$
.
$
-
$
-
3/21/05 Willoughby, OH 5:09 PM
1
$
1
$
-
$
-
(F)
1
$
$
-
3/21/05 Incoming
5:24 PM
,
-
$
3/21/05 New York, NY 5:28 PM
(F)
5
$
-
$
-
$
-
3/21/05 Incoming
6:28 PM
1
$
-
$
-
$
-
3/21/05 Miami, FL
7:07 PM
(F)
1
$
-
$
-
$
-
3/21/05 Miami, FL
7:07 PM
1
$
.
$
-
$
,
3/21/05 Miami, FL
7:11 PM
(F)
1
$
.
$
-
$
-
3/21/05 Incoming
7:13 PM
1
$
.
$
-
$
-
3/21/05
Marion, OH
7:19 PM
(F)
1
$
:
$
-
$
-
3/21/05 Miami, FL
7:40 PM
(F)
1
$
-
$
#
$
-
2
$
$
$
-
3/21/05 Miami, FL
7:41 PM
,
.
3/22/05 Miami, FL
6:54 AM
1
$
-
$
,
$
-
3/22/05 Miami, FL
6:54 AM
1
$
.
$
-
$
-
3/22/05 Miami, FL
6:55 AM
1
$
.
$
-
$
-
3/22/05 W Palm Bch, FL 7:16 AM
1
$
-
$
-
$
,
1
$
$
$
,
3/22/05 New York, NY 9:36 AM
-
-
3/22/05
Incoming
10:12 AM
2
$
-
$
.
$
-
3/22/05 Incoming
10:48 AM
E
1
$
-
$
-
$
,
3/22/05 New York, NY 10:53 AM
(F)
1
$
-
$
-
$
.
3/22/05 Dir Asst
10:55 AM
3
$
-
$
1.25
$
1.25
3/22/05 W Palm Bch, FL 10:58 AM
1
$
.
$
-
$
-
3/22/05 New York, NY 3:21 PM
1
$
-
$
.
$
-
3/22/05 New York, NY 3:22 PM
1
$
-
$
-
$
,
3/22/05 Incoming
3:46 PM
1
$
-
$
.
$
-
3/22/05 New York, NY 3:47 PM
1
$
-
$
.
$
-
3/22/05 Queens Nyc, NY 3:48 PM
1
$
.
$
-
$
-
3/22/05 Queens Nyc, NY 3:48 PM
1
$
.
$
-
$
.
3/22/05 New York, NY 4:00 PM
1
$
-
$
-
$
-
3/22/05 New York, NY 5:03 PM
1
$
-
$
M
$
-
3/22/05 Miami, FL
8:15 PM
(F)
7
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007464

=== Page 65 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 6 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/23/05 New York, NY 10:42 AM
1
$
-
$
-
$
-
3/23/05
Incoming
11:04 AM
1
$
-
$
-
$
-
11:08 AM
1
$
$
-
$
-
3/23/05
Incoming
-
3/23/05
Incoming
11:41 AM
1
$
-
$
-
$
.
3/23/05 Incoming
12:43 PM
1
$
-
$
-
$
-
3/23/05 New York, NY 12:56 PM
1
$
-
$
-
$
,
3/23/05 New York, NY 2:21 PM
1
$
-
$
-
$
,
3/23/05 New York, NY 2:27 PM
1
$
-
$
-
$
.
3/23/05 Bklyn Nyc, NY 2:35 PM
1
$
-
$
-
$
.
3/23/05
Incoming
2:40 PM
1
$
-
$
-
$
-
3/23/05 Miami, FL
7:47 PM
1
$
-
$
-
$
,
3/23/05
Miami, FL
7:47 PM
(F)
1
$
.
$
-
$
-
3/23/05 New York, NY 7:49 PM
1
$
-
$
-
$
-
3/23/05
Miami, FL
9:56 PM
(F)
1
$
-
$
-
$
.
3/23/05 Miami, FL
9:57 PM
1
$
-
$
-
$
-
3/23/05 Miami, FL
9:58 PM
(F)
2
$
-
$
.
$
-
3/23/05
Incoming
10:01 PM
(F)
1
$
-
$
-
$
,
3/23/05 Miami, FL
10:02 PM
(F)
11
$
.
$
-
$
-
3/24/05
Incoming
2:27 PM
2
$
-
$
.
$
-
3/24/05
New York, NY
2:48 PM
1
$
-
$
-
$
-
3/24/05
New York, NY
2:56 PM
1
$
-
$
-
$
-
3/24/05 Dir Asst
2:57 PM
2
$
-
$
1.25
$
1.25
3/24/05 Dir Asst
2:59 PM
2
$
-
$
1.25
$
1.25
3/24/05 New York, NY 3:01 PM
1
$
-
$
-
$
-
3/24/05 Dir Asst
3:01 PM
2
$
-
$
1.25
$
1.25
3/24/05 New York, NY 3:03 PM
-
$
-
$
-
$
-
3/24/05 New York, NY 3:21 PM
3
$
-
$
-
$
-
3/25/05
Miami, FL
12:53 AM
11
$
/
$
-
$
.
3/27/05
Incoming
10:10 AM
1
$
-
$
-
$
-
3/27/05
Incoming
11:02 AM
4
$
-
$
,
$
-
3/28/05 Miami, FL
12:09 PM
1
$
-
$
-
$
-
3/28/05
Miami, FL
12:28 PM
1
$
-
$
.
$
-
3/29/05 Char Amale, VI 6:18 AM
1
$
P
$
-
$
-
3/29/05 Char Amale, VI 6:48 AM
1
$
-
$
-
$
.
3/29/05 Miami, FL
9:35 AM
1
$
.
$
-
$
-
3/29/05 Incoming
11:38 AM
(F)
1
$
-
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007465

=== Page 66 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Apr 21, 2005
Page 7 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/29/05
Incoming
11:48 AM
(F)
1
$
.
$
-
$
a
3/29/05
Miami, FL
11:51 AM
(F)
1
$
-
$
-
$
-
3/29/05
Incoming
11:53 AM
(F)
1
$
.
$
.
$
-
3/29/05 Miami, FL
1:50 PM
1
$
-
$
-
$
-
3/29/05 Incoming
2:31 PM
1
$
-
$
-
$
-
3/29/05 Miami, FL
3:52 PM
4
$
.
$
-
$
-
3/29/05 Incoming
3:59 PM
2
$
-
$
-
$
-
3/30/05 Dir Asst
2:29 PM
2
$
-
$
1.25
$
1.25
3/30/05 Miami, FL
2:35 PM
(F)
1
$
-
$
-
$
-
3/30/05 New York, NY 5:50 PM
2
$
-
$
-
$
.
3/30/05 New York, NY 5:52 PM
2
$
-
$
-
$
-
3/30/05 Bronx Nyc, NY 5:54 PM
2
$
-
$
.
$
#
3/30/05 New York, NY 5:55 PM
2
$
-
$
-
$
-
3/30/05 Incoming
6:06 PM
(F)
1
$
!
$
-
$
-
3/30/05 New York, NY 6:15 PM
3
$
-
$
-
$
=
3/30/05 North Dade, FL 6:59 PM
3
$
-
$
.
$
-
3/30/05 Miami, FL
8:38 PM
$
1
$
-
$
-
$
-
3/30/05 Miami, FL
8:43 PM
(F)
1
$
-
$
-
$
#
3/30/05. Incoming
8:46 PM
(F)
1
$
-
$
-
$
.
3/31/05
Incoming
10:52 AM
6
$
-
$
.
$
-
3/31/05
Miami, FL
9:31 PM
(F)
1
$
-
$
.
$
-
3/31/05 Miami, FL
9:32 PM
1
$
-
$
.
$
-
3/31/05 Incoming
9:33 PM
7
$
-
$
-
$
-
4/01/05 Incoming
12:31 PM
2
$
-
$
-
$
-
4/01/05 Miami, FL
12:43 PM
E
1
$
-
$
-
$
,
4/01/05 Incoming
1:25 PM
1
$
-
$
.
$
-
1:30 PM
(F)
1
$
$
$
-
4/01/05 Incoming
-
-
4/01/05 W Palm Bch, FL 2:00 PM
1
$
.
$
.
$
.
4/01/05 Miami, FL
2:44 PM
(F)
1
$
-
$
-
$
-
4/01/05 Miami, FL
4:21 PM
(F)
2
$
-
$
-
$
,
4/01/05 Boca Raton, FL 6:40 PM
1
$
-
$
-
$
.
4/01/05 Queens Nyc, NY 8:06 PM
1
$
.
$
-
$
-
4/01/05 W Palm Bch, FL 8:06 PM
1
$
-
$
-
$
-
4/01/05 Miami, FL
10:58 PM
(F)
1
$
-
$
.
$
,
4/01/05 Miami, FL
11:58 PM
1
$
-
$
-
$
-
4/02/05 Miami, FL
12:00 AM
(F)
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemal (H) Free Calls
(K) WPS Call
EFTA00007466

=== Page 67 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 8 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/02/05 Incoming
12:05 AM
1
$
-
$
-
$
.
4/02/05 Boca Raton, FL 8:15 AM
1
$
.
$
-
$
-
4/02/05 W Palm Bch, FL 8:17 AM
1
$
.
$
-
$
-
4/02/05 W Palm Bch, FL 9:01 AM
1
$
.
$
-
$
-
4/02/05 Boca Raton, FL 9:02 AM
2
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:05 AM
1
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:42 AM
1
$
-
$
-
$
.
4/02/05 W Palm Bch, FL 9:43 AM
2
$
,
$
-
$
-
4/02/05 W Palm Bch, FL 9:46 AM
1
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:47 AM
1
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:49 AM
1
$
-
$
-
$
1.
#.
4/02/05 New York, NY 9:54 AM
(F)
1
$
-
$
-
$
.
4/02/05 W Palm Bch, FL 9:56 AM
1
$
-
$
.
$
.
4/02/05 Willoughby, OH 10:00 AM
2
$
.
$
-
$
-
4/02/05 W Palm Bch, FL 10:15 AM
1
$
,
$
-
$
.
4/02/05 W Palm Bch, FL 10:20 AM
1
$
.
$
-
$
-
4/02/05 W Palm Bch, FL 10:21 AM
1
$
-
$
..
$
.
4/02/05 W Palm Bch, FL 10:22 AM
1
$
-
$
-
$
A
4/02/05 W Palm Bch, FL 10:23 AM
2
$
.
$
-
$
-
4/02/05 W Palm Bch, FL 10:24 AM
1
$
-
$
-
$
.
4/02/05 Incoming
10:26 AM
6
$
-
$
-
$
-
4/02/05 New York, NY 10:34 AM
2
$
.
$
-
$
,
4/02/05 W Palm Bch, FL 10:58 AM
1
$
,
$
-
$
-
4/02/05 Miami, FL
1:21 PM
(F)
1
$
-
$
-
$
-
4/02/05 Miami, FL
1:23 PM
(F)
1
$
-
$
-
$
-
4/03/05 New York, NY 9:37 AM
(F)
1
$
-
$
-
$
-
4/03/05 New York, NY 9:38 AM
(F)
1
$
-
$
-
$
-
4/03/05 New York, NY 9:39 AM
(F)
1
$
.M
$
-
$
,
4/03/05 Incoming
9:41 AM
(F)
1
$
.
$
-
$
.
4/03/05 New York, NY 9:44 AM
(F)
1
$
-
$
-
$
,
4/03/05 New York, NY 10:44 AM
(F)
1
$
-
$
-
$
.
4/03/05 New York, NY 10:50 AM
(F)
1
$
-
$
-
$
,
4/03/05 Incoming
10:57 AM
(F)
1
$
-
$
-
$
A
4/03/05 Incoming
11:44 AM
1
$
-
$
-
$
,
4/03/05 W Palm Bch, FL 12:01 PM
1
$
-
$
-
$
-
4/03/05 Incoming
12:16 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Cat Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemal (H) Free Calls
(K) WPS Call
EFTA00007467

=== Page 68 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 9 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/03/05 W Palm Bch, FL 12:20 PM
1
$
-
$
-
$
.
4/03/05 New York, NY 3:00 PM
2
$
.
$
-
$
-
4/03/05 New York, NY 6:16 PM
1
$
-
$
-
$
-
4/03/05
Incoming
6:16 PM
1
$
-
$
!
$
-
4/03/05 New York, NY 7:46 PM
(F)
2
$
.
$
-
$
-
4/04/05 New York, NY 4:09 PM
2
$
-
$
-
$
-
4/04/05 Incoming
4:16 PM
5
$
-
$
-
$
-
4/04/05 Incoming
4:23 PM
5
$
-
$
,
$
-
4/04/05
Incoming
4:29 PM
5
$
-
$
.
$
.
4/04/05 New York, NY 4:42 PM
1
$
-
$
-
$
-
4/04/05
Incoming
9:08 PM
1
$
.
$
.
$
.
4/04/05 Miami, FL
9:14 PM
1
$
.
$
-
$
-
4/05/05
Miami, FL
9:59 AM
(F)
1
$
-
$
-
$
-
4/05/05
Miami, FL
10:00 AM
(F)
1
$
.
$
,
$
-
4/05/05
Miami, FL
10:01 AM
1
$
-
$
-
$
.
4/05/05 Incoming
10:18 AM
2
$
-
$
-
$
,
4/05/05 Detray Bch, FL 1:47 PM
1
$
-
$
#
$
-
4/05/05 Delray Bch, FL 2:16 PM
1
$
-
$
-
$
-
4/05/05 Miami, FL
7:41 PM
1
$
-
$
.
$
-
4/05/05 Miami, FL
7:46 PM
1
$
-
$
-
$
.
4/05/05 Miami, FL
7:47 PM
1
$
.
$
-
$
-
4/05/05
Incoming
8:05 PM
2
$
.
$
-
$
.
4/05/05 Incoming
8:08 PM
1
$
-
$
.
$
-
4/05/05 Miami, FL
8:09 PM
3
$
-
$
-
$
-
4/05/05 Miami, FL
8:13 PM
1
$
-
$
-
$
-
4/05/05
New York, NY
9:31 PM
(F)
1
$
,
$
,
$
-
4/05/05 New York, NY 9:34 PM
(F)
1
$
-
$
-
$
.
4/05/05
Miami, FL
10:16 PM
2
$
-
$
-
$
-
4/06/05 Miami, FL
9:52 AM
(F)
4
$
-
$
-
$
,
4/06/05
Incoming
1:57 PM
1
$
-
$
-
$
-
4/06/05
New York, NY
2:01 PM
1
$
-
$
-
$
-
4/06/05
Miami, FL
6:13 PM
(F)
1
$
.
$
-
$
-
4/06/05
Miami, FL
6:14 PM
1
$
-
$
-
$
.
4/06/05 Miami, FL
6:21 PM
(F)
2
$
-
$
-
$
.
4/06/05 Dir Asst
6:32 PM
2
$
-
$
1.25
$
1.25
4/06/05 Dir Asst
6:34 PM
2
$
.
$
1.25
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (c) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007468

=== Page 69 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 10 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/06/05 Dir Asst
6:36 PM
2
$
,
$
1.25
$
1.25
4/06/05 Dir Asst
6:38 PM
3
$
-
$
1.25
$
1.25
4/06/05
New York, NY
7:28 PM
1
$
-
$
.
$
-
4/06/05
New York, NY
8:16 PM
1
$
-
$
-
$
.
4/06/05
Miami, FL
8:16 PM
(F)
2
$
,
$
.
$
,
4/06/05 Miami, FL
9:16 PM
1
$
.
$
.
$
a
4/06/05 Miami, FL
9:17 PM
(F)
1
$
,
$
-
$
,
4/06/05 Miami, FL
10:11 PM
(F)
1
$
,
$
,
$
-
4/06/05 Miami, FL
10:14 PM
(F)
1
$
-
$
-
$
.
4/06/05 Incoming
10:17 PM
1
$
-
$
-
$
,
4/07/05 Bklyn Nyc, NY 11:02 AM
1
$
-
$
.
$
#
4/07/05 Miami, FL
11:57 AM
E
2
$
.
$
.
$
-
4/07/05 Incoming
6:47 PM
@
1
$
.
$
-
$
,
4/07/05 Miami, FL
6:48 PM
$
1
$
-
$
-
$
-
4/07/05 Incoming
6:48 PM
E
8
$
.
$
-
$
-
4/07/05 Incoming
7:51 PM
1
$
A
$
#
$
-
4/07/05 Miami, FL
9:48 PM
5
8
$
-
$
.
$
.
4/07/05 Incoming
10:17 PM
E
14
$
.
$
-
$
-
4/08/05
New York, NY
9:08 AM
1
$
-
$
.
$
I
4/08/05 Incoming
3:47 PM
1
$
.
$
-
$
-
4/08/05 Miami, FL
5:34 PM
E
9
$
-
$
-
$
.
4/08/05
Incoming
6:10 PM
1
$
.
$
-
$
.
4/08/05 New York, NY 6:12 PM
1
$
-
$
-
$
-
4/08/05
Incoming
6:26 PM
(F)
1
$
-
$
.
$
-
4/08/05
New York, NY
6:27 PM
(F)
1
$
R
$
-
$
-
4/08/05
Miami, FL
11:09 PM
E
7
$
.
$
-
$
.
4/09/05 Miami, FL
10:42 AM
1
$
.
$
-
$
.
4/09/05 Miami, FL
10:45 AM
(F)
1
$
-
$
-
$
,
4/09/05 Incoming
11:18 AM
(F)
2
$
#
$
-
$
.
4/09/05 Miami, FL
11:24 AM
(F)
3
$
N
$
-
$
.
4/09/05 Incoming
3:19 PM
(F)
1
$
-
$
.
$
.
4/09/05 Incoming
3:20 PM
1
$
.
$
-
$
#
4/09/05 New York, NY 4:05 PM
(1)
1
$
.
$
-
$
-
4/09/05 Miami, FL
4:30 PM
(F)
3
$
.
$
-
$
-
4/09/05 Miami, FL
4:52 PM
(F)
9
$
-
$
.
$
.
4/09/05 New York, NY 9:59 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007469

=== Page 70 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 11 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/09/05
Miami, FL
10:04 PM
1
$
-
$
-
$
.
4/09/05 Miami, FL
10:05 PM
(F)
1
$
-
$
.
$
-
4/09/05 Miami, FL
10:06 PM
1
$
.
$
,
$
-
4/09/05
Miami, FL
10:07 PM
2
$
-
$
-
$
-
4/09/05 Miami, FL
10:09 PM
(F)
1
$
-
$
-
$
-
4/09/05 Miami, FL
10:09 PM
1
$
,
$
-
$
-
4/09/05 Miami, FL
10:24 PM
3
1
$
-
$
-
$
-
4/10/05 Incoming
1:43 PM
8
$
.
$
-
$
-
4/10/05 Incoming
2:52 PM
1
$
-
$
-
$
-
4/10/05 Miami, FL
3:18 PM
(F)
1
$
-
$
-
$
-
4/10/05 Incoming
3:19 PM
1
$
-
$
-
$
.
4/10/05 Incoming
3:20 PM
1
$
-
$
-
$
-
4/10/05 Dir Asst
3:35 PM
2
$
-
$
1.25
$
1.25
4/10/05 W Palm Bch, FL 3:37 PM
1
$
.
$
-
$
#
4/10/05 New York, NY 3:38 PM
(F)
1
$
-
$
-
$
,
4/10/05 Dir Asst
3:39 PM
1
$
-
$
1.25
$
1.25
4/10/05 Dir Asst
3:42 PM
2
$
-
$
1.25
$
1.25
4/10/05 New York, NY 3:43 PM
(F)
1
$
-
$
-
$
.
4/10/05 New York, NY 4:29 PM
(F)
9
$
-
$
-
$
.
4/10/05 W Palm Bch, FL 4:38 PM
2
$
.
$
A
$
-
4/10/05 Incoming
4:56 PM
(F)
1
$
-
$
.
$
-
4/10/05
Miami, FL
5:27 PM
(F)
1
$
-
$
.
$
-
4/10/05 Miami, FL
5:28 PM
1
$
-
$
.
$
-
4/10/05 Incoming
7:59 PM
1
$
-
$
-
$
-
4/10/05 W Palm Bch, FL 8:19 PM
1
$
-
$
-
$
..
4/10/05 W Palm Bch, FL 8:20 PM
1
$
-
$
-
$
-
4/10/05 W Palm Bch, FL 8:21 PM
1
$
-
$
-
$
.
4/10/05 New York, NY 10:28 PM
(F)
1
$
-
$
-
$
-
4/11/05 New York, NY 9:27 AM
1
$
-
$
*
$
-
4/11/05 New York, NY 9:27 AM
2
$
-
$
-
$
-
4/11/05 Incoming
9:53 AM
1
$
-
$
-
$
.
4/11/05 Incoming
3:04 PM
1
$
.
$
.
$
.
4/11/05 Incoming
3:11 PM
2
$
,
$
-
$
-
4/11/05 Miami, FL
3:35 PM
(F)
1
$
.
$
-
$
P
4/11/05 Incoming
5:54 PM
(F)
4
$
-
$
-
$
-
4/11/05 Miami, FL
8:37 PM
(F)
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007470

=== Page 71 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 12 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/11/05
Miami, FL
8:37 PM
1
$
-
$
-
$
-
4/11/05 Miami, FL
8:38 PM
2
$
.
$
-
$
-
4/11/05 Miami, FL
8:44 PM
2
$
-
$
-
$
-
4/11/05 Incoming
10:00 PM
3
$
-
$
-
$
,
4/11/05 Incoming
10:34 PM
3
$
-
$
-
$
.
4/11/05 Incoming
11:03 PM
3
$
-
$
-
$
-
4/11/05
Incoming
11:17 PM
1
$
.
$
-
$
.
4/13/05 Incoming
3:33 PM
1
$
,
$
-
$
-
4/13/05 Incoming
3:54 PM
1
$
.
$
-
$
.
4/14/05 Incoming
10:37 AM
1
$
-
$
-
$
-
4/14/05 Incoming
12:34 PM
1
$
-
$
-
$
#
4/14/05 Miami, FL
3:55 PM
2
$
-
$
-
$
-
4/14/05 Incoming
5:03 PM
1
$
.
$
-
$
-
4/14/05 Miami, FL
7:39 PM
(F)
1
$
-
$
.
$
-
4/16/05
Miami, FL
4:16 PM
1
$
-
$
-
$
.
4/17/05 Incoming
9:34 AM
1
$
-
$
.
$
-
4/17/05 Incoming
11:58 AM
(F)
2
$
-
$
-
$
-
4/17/05 Incoming
3:26 PM
1
$
-
$
.
$
-
4/17/05 Gardencity, NY 3:35 PM
1
$
-
$
-
$
-
4/17/05
Incoming
3:41 PM
1
$
-
$
-
$
-
4/17/05 Miami, FL
9:22 PM
8
$
-
$
-
$
.
4/18/05 Incoming
8:59 AM
1
$
-
$
-
$
,
4/18/05 Gahanna, OH 11:45 AM
2
$
-
$
-
$
#
4/18/05 New York, NY 11:47 AM
3
$
,
$
.
$
-
4/18/05 Miami, FL
9:32 PM
4
$
-
$
,
$
-
4/19/05 Miami, FL
8:32 AM
(F)
4
$
R
$
-
$
.
4/19/05 Incoming
11:26 AM
1
$
-
$
-
$
-
4/19/05 Bklyn Nyc, NY 6:06 PM
1
$
.
$
-
$
-
4/19/05
Incoming
6:34 PM
1
$
-
$
.
$
-
4/19/05 New York, NY 6:36 PM
1
$
.
$
-
$
-
4/19/05 New York, NY 6:37 PM
1
$
.
$
-
$
-
4/19/05 New York, NY 6:37 PM
1
$
.
$
.
$
.
4/19/05 New York, NY 6:41 PM
2
$
.
$
.
$
-
4/19/05 Bklyn Nyc, NY 6:48 PM
1
$
-
$
.
$
-
4/19/05 Miami, FL
10:37 PM
(F)
1
$
-
$
#
$
-
4/19/05 Miami, FL
10:37 PM
-
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007471

=== Page 72 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 21, 2005
Page 13 of 21
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/19/05
Miami, FL
10:37 PM
3
$
-
$
.
$
-
4/19/05 Incoming
10:44 PM
6
$
.
$
-
$
-
Total Zero VM calls
44
$
-
$
-
$
-
SUBTOTAL
567
$
-
$ 16.25
$ 16.25
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
3/10/05
Internatio, PO
5:14 PM
Text
1
Outgoing
$
0.15
3/27/05 Poland
6:59 AM
Text
1
Outgoing
$
0.15
3/27/05 Internatio, PO 10:59 AM
Text
1
Outgoing
$
0.15
4/10/05
Poland
11:03 AM
Text
1
Outgoing
$
0.15
4/10/05 Poland
11:05 AM
Text
1
Outgoing
$
0.15
4/10/05 Poland
11:06 AM
Text
1
Outgoing
$
0.15
4/10/05 Poland
2:36 PM
Text
1
Outgoing
$
0.15
4/16/05 Poland
1:15 PM
Text
1
Outgoing
$
0.15
4/16/05 Poland
1:58 PM
Text
1
Outgoing
$
0.15
4/16/05 Poland
2:02 PM
Text
1
Outgoing
$
0.15
Subtotal Included Messages with Zero Charges
250
$
-
SUBTOTAL
260
$
1.50
Total of All Usage Charges
$ 17.75
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007472

=== Page 73 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
May 20, 2005
Page 4 of 18
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes 800
-
T-Mobile to T-Mobile
Minutes
Unlimited
-
Use Them Or Lose Them
Minutes
.
Unlimited
Text Message 1000
Free Txt Msq
Messages 1,000
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 2
-
.
-
Included Plan Minutes
Minutes
-
176
78
14
T-Mobile to T-Mobile
Minutes
-
76
13
4
Txt Msg Recd
Messages 48
-
-
-
Txt Msg Sent
Minutes
-
0:04
0
0:04
Txt Msq Sent
Messages 47
-
.
-
Amount
Totals
Monthly Service Charges
$
6.99
ILD Bar Sub Level
$
-
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$
1.55
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 1.25
MESSAGING CHARGES
$ 0.30
Taxes, Fees and Surcharges
$
2.82
Government Fees and Taxes
Federal Excise Tax
$ 0.07
Federal Universal Service Fund
$ 0.13
State Communication Service Tax
$ 0.77
Local Communication Service Tax
$ 0.49
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 11.36
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/20/05
New York, NY
9:44 AM
1
$
-
$
.
$
-
4/20/05 New York, NY 9:53 AM
1
$
-
$
.
$
#
4/20/05
Incoming
10:00 AM
1
$
.
$
-
$
-
4/20/05 New York, NY 10:08 AM
1
$
.
$
-
$
-
4/20/05 New York, NY 10:11 AM
1
$
-
$
-
$
-
4/20/05 New York, NY 10:12 AM
1
$
-
$
,
$
.
4/20/05 New York, NY 10:23 AM
2
$
.
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemal (H) Free Calls
(K) WPS Call
EFTA00007473

=== Page 74 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
May 20, 2005
Page 5 of 18
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/20/05
Incoming
10:26 AM
1
$
-
$
-
$
,
4/20/05 New York, NY 1:06 PM
1
$
-
$
,
$
-
4/20/05 Miami, FL
8:27 PM
1
$
-
$
-
$
-
4/20/05 Miami, FL
8:27 PM
(F)
1
$
-
$
.
$
-
4/21/05 Incoming
8:24 AM
1
$
,
$
-
$
-
4/21/05 Incoming
9:54 AM
1
$
-
$
.
$
-
4/21/05 Incoming
9:55 AM
1
$
-
$
-
$
-
4/21/05 Incoming
10:04 AM
(F)
1
$
-
$
-
$
.
4/21/05 New York, NY 12:04 PM
1
$
-
$
.
$
-
4/21/05 New York, NY 12:12 PM
2
$
-
$
-
$
.
4/21/05 Incoming
12:14 PM
1
$
.
$
-
$
M
4/21/05 New York, NY 12:15 PM
1
$
-
$
-
$
.
4/21/05
Incoming
12:19 PM
1
$
.
$
,
$
-
4/21/05 New York, NY 3:33 PM
2
$
-
$
#
$
-
4/21/05 Bklyn Nyc, NY 3:41 PM
1
$
-
$
-
$
-
4/21/05 New York, NY 4:26 PM
6
$
-
$
-
$
-
4/21/05
Incoming
4:33 PM
1
$
.
$
-
$
-
4/21/05 New York, NY 5:03 PM
2
$
-
$
-
$
-
4/21/05 Miami, FL
8:51 PM
(F)
2
$
-
$
-
$
-
4/21/05 Incoming
9:42 PM
6
$
,
$
-
$
-
4/22/05 New York, NY 12:06 PM
2
$
-
$
-
$
-
4/22/05 New York, NY 4:19 PM
1
$
-
$
-
$
.
4/26/05 New York, NY 12:04 AM
1
$
-
$
.
$
;
4/26/05 New York, NY 12:11 AM
1
$
-
$
-
$
.
4/26/05 Incoming
7:20 AM
1
$
-
$
-
$
-
4/26/05 Miami, FL
9:06 AM
1
$
-
$
-
$
-
4/26/05 Miami, FL
12:39 PM
(F)
2
$
-
$
-
$
:
4/26/05 Incoming
12:58 PM
(F)
1
$
.
$
-
$
-
4/26/05 Miami, FL
1:20 PM
(F)
1
$
.
$
.
$
.
4/26/05
Miami, FL
6:12 PM
2
$
-
$
-
$
-
4/26/05 Miami, FL
6:14 PM
(F)
2
$
-
$
.
$
-
4/26/05 Miami, FL
6:15 PM
2
$
-
$
-
$
-
4/26/05 Miami, FL
6:44 PM
1
$
-
$
-
$
-
4/26/05 Incoming
9:27 PM
(F)
1
$
-
$
-
$
.
4/26/05 Incoming
9:52 PM
(F)
1
$
-
$
-
$
-
4/26/05 Miami, FL
10:10 PM
1
$
-
$
-
$
-
Call Type: (A) Call Walting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemall (H) Free Calls
(K) WPS Call
EFTA00007474

=== Page 75 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
May 20, 2005
Page 6 of 18
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/28/05 Incoming
11:03 PM
1
$
:
$
-
$
-
4/29/05 North Dade, FL 11:00 AM
4
$
-
$
-
$
-
4/29/05 New York, NY 2:12 PM
4
$
F.
$
-
$
-
4/29/05 North Dade, FL 2:15 PM
2
$
-
$
-
$
-
4/29/05 W Palm Bch, FL 4:01 PM
5
$
-
$
-
$
.
4/29/05 New York, NY 4:12 PM
2
$
!
$
,
$
-
4/29/05 Incoming
5:52 PM
1
$
-
$
.
$
.
4/29/05 W Palm Bch, FL 6:25 PM
1
$
-
$
-
$
-
4/29/05 Incoming
6:53 PM
1
$
.
$
-
$
-
4/29/05 Incoming
7:06 PM
1
$
-
$
-
$
-
4/29/05 New York, NY 7:50 PM
5
$
-
$
.
$
.
4/29/05
Incoming
8:08 PM
(F)
1
$
-
$
-
$
-
4/30/05 Incoming
7:56 PM
1
$
-
$
-
$
-
5/01/05 Incoming
3:26 AM
1
$
-
$
-
$
-
5/01/05 Incoming
6:34 AM
1
$
.
$
-
$
-
5/01/05 Incoming
2:25 PM
1
$
#
$
-
$
.
5/01/05 Incoming
7:04 PM
1
$
y
$
-
$
-
5/01/05 Incoming
7:43 PM
1
$
-
$
-
$
,
5/02/05 Incoming
5:18 AM
1
$
-
$
-
$
-
5/02/05 Incoming
9:25 AM
2
$
-
$
-
$
!
5/02/05
Incoming
1:07 PM
1
$
-
$
-
$
-
5/02/05 Char Amale, VI 1:41 PM
2
$
-
$
-
$
#
5/02/05 Incoming
8:45 PM
1
$
.
$
-
$
-
5/03/05 Incoming
9:37 AM
1
$
-
$
-
$
-
5/03/05 Incoming
10:43 AM
1
$
-
$
-
$
!
5/03/05 Char Amale, VI 11:43 AM
1
$
-
$
-
$
-
5/03/05 Incoming
12:43 PM
1
$
-
$
-
$
.
5/03/05 Char Amale, VI 12:44 PM
1
$
.
$
.
$
-
5/03/05 Incoming
12:45 PM
1
$
-
$
-
$
-
5/03/05 Incoming
12:47 PM
2
$
,
$
-
$
.
5/04/05 Incoming
10:59 AM
1
$
-
$
.
$
-
5/04/05 Incoming
11:32 AM
1
$
-
$
-
$
-
5/04/05 New York, NY 2:37 PM
5
$
-
$
.
$
.
5/04/05 New York, NY 2:52 PM
6
$
-
$
-
$
-
5/04/05 Incoming
7:19 PM
(F)
2
$
-
$
-
$
-
5/04/05 New York, NY 7:21 PM
1
$
-
$
R
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007475

=== Page 76 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
May 20, 2005
Page 7 of 18
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/04/05 New York, NY 7:21 PM
1
$
-
$
-
$
#
5/04/05 New York, NY 7:24 PM
(F)
1
$
-
$
-
$
-
5/04/05 New York, NY 7:26 PM
(F)
1
$
-
$
-
$
-
5/04/05
Incoming
7:27 PM
(F)
1
$
-
$
-
$
.
5/04/05 New York, NY 7:57 PM
2
$
-
$
-
$
-
5/04/05 New York, NY 8:01 PM
(F)
1
$
-
$
.
$
-
5/04/05 Incoming
8:02 PM
2
$
-
$
.
$
-
.
5/04/05 Incoming
10:13 PM
2
$
-
$
.
$
-
5/05/05 Incoming
9:12 AM
1
$
.
$
-
$
-
5/05/05 New York, NY 11:26 AM
1
$
.
$
-
$
-
5/05/05 New York, NY 11:55 AM
(F)
1
$
-
$
-
$
-
5/05/05
Miami, FL
10:05 PM
44
$
-
$
-
$
-
5/06/05 Incoming
11:12 AM
1
$
-
$
.
$
.
5/06/05
Miami, FL
4:56 PM
(F)
1
$
-
$
-
$
-
5/06/05
Miami, FL
4:57 PM
(1)
1
$
,
$
.
$
.
5/06/05 Miami, FL
4:57 PM
8
$
.
$
.
$
.
5/06/05 Incoming
6:00 PM
2
$
-
$
-
$
.
5/06/05 New York, NY 7:35 PM
(F)
1
$
-
$
-
$
-
5/06/05 W Palm Bch, FL 7:37 PM
1
$
-
$
-
$
.
5/07/05 W Palm Bch, FL 12:03 AM
1
$
,
$
-
$
.
5/09/05 Miami, FL
9:57 AM
(F)
1
$
M
$
-
$
-
5/09/05 Miami, FL
6:30 PM
(F)
1
$
.
$
-
$
.
5/09/05 Incoming
8:15 PM
7
$
,
$
-
$
-
5/09/05 New York, NY 9:06 PM
1
$
"
$
.
$
-
5/09/05 New York, NY 9:07 PM
2
$
,
$
-
$
-
5/10/05 Miami, FL
10:29 AM
1
$
.
$
-
$
.
5/10/05
Incoming
11:03 AM
2
$
-
$
-
$
.
5/10/05
Miami, FL
11:39 AM
1
$
-
$
.
$
-
5/10/05 Miami, FL
11:39 AM
1
$
.
$
.
$
.
5/10/05 Miami, FL
11:39 AM
3
$
-
$
-
$
-
5/10/05 Dir Asst
11:44 AM
3
$
-
$
1.25
$
1.25
5/10/05 New York, NY 3:52 PM
1
$
-
$
.
$
,
5/10/05 New York, NY 3:52 PM
(F)
2
$
-
$
-
$
-
5/11/05 New York, NY 10:05 AM
1
$
-
$
-
$
-
5/11/05 New York, NY 1:39 PM
(F)
3
$
-
$
-
$
-
5/11/05 Miami, FL
2:34 PM
(F)
2
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Cat Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007476

=== Page 77 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 20, 2005
Page 8 of 18
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/11/05
Miami, FL
2:36 PM
(F)
1
$
-
$
.
$
-
5/11/05
Miami, FL
3:14 PM
(F)
3
$
-
$
-
$
-
5/11/05 Miami, FL
3:18 PM
(F)
1
$
-
$
,
$
-
5/11/05
Miami, FL
7:04 PM
(F)
2
$
.
$
.
$
.
5/11/05
Incoming
11:07 PM
(F)
6
$
-
$
-
$
-
5/12/05 New York, NY 8:57 AM
1
$
-
$
.
$
-
5/12/05 Incoming
4:49 PM
1
$
-
$
-
$
.
5/13/05 Miami, FL
12:37 AM
2
$
-
$
-
$
-
5/13/05 Incoming
12:38 AM
2
$
-
$
-
$
-
5/13/05 Miami, FL
8:43 AM
2
$
-
$
-
$
,
5/13/05 Miami, FL
8:44 AM
6
$
-
$
-
$
-
5/13/05 Incoming
9:36 PM
1
$
-
$
-
$
-
5/15/05
Incoming
7:45 PM
1
$
-
$
,
$
-
5/15/05 Miami, FL
10:01 PM
(F)
1
$
,
$
.
$
-
5/16/05 Incoming
10:53 AM
2
$
-
$
-
$
-
5/16/05 Miami, FL
11:14 AM
(F)
2
$
-
$
-
$
-
5/16/05 1-800 #
11:00 PM
2
$
-
$
-
$
-
5/17/05
Incoming
12:44 PM
(F)
2
$
-
$
-
$
-
5/17/05
Miami, FL
7:44 PM
(F)
1
$
-
$
-
$
-
5/17/05
Miami, FL
7:44 PM.
11
$
-
$
-
$
-
5/17/05 Miami, FL
8:08 PM
3
$
-
$
-
$
-
5/17/05
Incoming
8:12 PM
1
$
-
$
-
$
-
5/18/05
Incoming
1:54 PM
1
$
-
$
.
$
il
5/18/05
Bklyn Nyc, NY
8:08 PM
1
$
-
$
-
$
-
5/18/05
Bklyn Nyc, NY
8:57 PM
1
$
-
$
-
$
-
5/18/05 Incoming
9:02 PM
1
$
.
$
-
$
-
5/18/05
Vienna, VA
9:27 PM
9
$
-
$
.
$
-
5/18/05 Incoming
9:57 PM
(F)
5
$
-
$
-
$
-
5/19/05
Incoming
4:44 PM
2
$
-
$
-
$
,
5/19/05 North Dade, FL 4:49 PM
1
$
-
$
-
$
-
5/19/05 Incoming
5:11 PM
(F)
1
$
-
$
.
$
-
Total Zero VM calls
67
$
-
$
-
$
-
SUBTOTAL
377
$
-
$
1.25
$
1.25
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007477

=== Page 78 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 20, 2005
Page 9 of 18
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
5/16/05 Poland
10:27 AM
Text
1
Outgoing
$
0.15
5/16/05
Internatio, PO
1:28 PM
Text
1
Outgoing
$
0.15
Subtotal Included Messages with Zero Charges
111
$
-
SUBTOTAL
113
$
0.30
Total of All Usage Charges
$
1.55
Call Type: (A) Call Waiting (B) Call Forward (c) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007478

=== Page 79 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 4 of 22
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes
800
-
T-Mobile to T-Mobile
Minutes
Unlimited
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Text Messages
Messages 1,000
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
Minutes
.
264
71
227
T-Mobile to T-Mobile
Minutes
-
77
13
45
Txt Msg Recd
Messages 34
-
-
-
Txt Msg Sent
Minutes
.
0
0
-
Txt Msq Sent
Messages 34
-
-
-
Amount
Totals
$
6.99
Monthly Service Charges
ILD Bar Sub Level
$ -
Text Message 1000
$ 6.99
VM & Fax
$ -
$ 18.54
Usage Charges
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 18.54
$
6.18
Taxes. Fees and Surcharges
Government Fees and Taxes
Federal Excise Tax
$ 0.59
Federal Universal Service Fund
$ 0.41
State Communication Service Tax
$ 2.35
Local Communication Service Tax
$ 1.47
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 31.71
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Toll
Total
Date
Call
Time
Number
Call
Minutes
Airtime
Destination
Called
Type
Charges
Charges
5/20/05
2:55 PM
3
$
-
$
-
$
R
Incoming
5/20/05
Incoming
3:02 PM
1
$
-
$
-
$
-
5/20/05
10:07 PM
1
$
-
$
-
$
#
Miami, FL
11:22 PM
1
$
.
$
.
$
-
5/20/05
Miami, FL
5/20/05 New York, NY 11:36 PM
1
$
.
$
.
$
.
5/21/05
1:10 PM
(F)
2
$
.
$
:-
$
-
Incoming
5/21/05
Miami, FL
1:48 PM
(F)
1
$
-
$
-
$
.
5/21/05
10:07 PM
(F)
1
$
.
$
-
$
-
Miami, FL
Call Type: (A) Call Waiting (B) Call Forward (c) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007479

=== Page 80 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 5 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/21/05
Miami, FL
10:07 PM
(F)
1
$
-
$
-
$
-
5/21/05
Miami, FL
10:08 PM
(F)
1
$
.
$
-
$
-
10:34 AM
(F)
1
$
$
-
5/23/05
Miami, FL
-
-
$
5/23/05
Miami, FL
11:31 AM
(F)
1
$
,
$
.
$
-
5/23/05
Incoming
10:20 PM
(F)
2
$
.
$
-
$
-
5/24/05
New York, NY
6:00 PM
4
$
-
$
:
$
.
Miami, FL
6:04 PM
8
$
.
$
.
$
R
5/24/05
5/24/05
Miami, FL
6:18 PM
9
$
-
$
,
$
-
5/25/05
Incoming
11:57 AM
2
$
-
$
-
$
-
5/25/05 New York, NY 12:30 PM
1
$
-
$
,
$
-
5/25/05
Incoming
3:40 PM
€
1
$
.
$
-
$
:
5/25/05 Bklyn Nyc, NY 6:37 PM
1
$
.
$
-
$
-
5/25/05 Bklyn Nyc, NY 6:50 PM
1
$
.
$
.
$
-
5/25/05 Bklyn Nyc, NY 6:56 PM
1
$
.
$
,
$
-
5/25/05 Bklyn Nyc, NY 10:50 PM
1
$
-
$
-
$
-
5/25/05 New York, NY 10:50 PM
1
$
-
$
-
$
.
5/25/05
Incoming
10:55 PM
2
$
.
$
-
$
-
5/26/05
Incoming
12:23 PM
1
$
-
$
.
$
.
5/26/05
Incoming
3:33 PM
6
$
-
$
-
$
1
5/26/05
New York, NY
5:25 PM
1
$
.
$
-
$
-
5/26/05
New York, NY
5:26 PM
(F)
1
$
-
$
-
$
,
5/27/05
Incoming
1:58 PM
(F)
1
$
-
$
-
$
-
5/28/05
Incoming
5:32 PM
1
$
,
$
.
$
.
5/29/05
Incoming
12:23 PM
1
$
.
$
-
$
,
5/29/05
Incoming
2:35 PM
1
$
:
$
.
$
-
5/29/05
Miami, FL
7:38 PM
1
$
,
$
.
$
-
4:35 PM
-
5/30/05
Miami, FL
(F)
1
$
.
$
,
$
5/30/05
Miami, FL
4:35 PM
(F)
1
$
.
$
.
$
-
5/30/05
Miami, FL
4:35 PM
(F)
1
$
.
$
-
$
-
5/31/05
Incoming
3:20 PM
1
$
-
$
-
$
,
5/31/05 W Palm Bch, FL 6:48 PM
1
$
-
$
-
$
-
5/31/05 W Palm Bch, FL 8:36 PM
1
$
-
$
-
$
-
6/01/05 W Palm Bch, FL 8:05 AM
3
$
-
$
.
$
-
6/01/05 New York, NY 9:04 AM
1
$
-
$
.
$
-
6/01/05 New York, NY 10:10 AM
1
$
-
$
.
$
.
6/01/05 Incoming
10:11 AM
1
$
-
$
-
$
A
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007480

=== Page 81 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 6 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/01/05
Incoming
10:12 AM
1
$
.
$
.
$
-
6/01/05
Miami, FL
11:27 AM
(F)
1
$
,
$
!
$
-
6/01/05
Miami, FL
11:35 AM
1
$
-
$
/
$
-
6/01/05
Miami, FL
11:36 AM
(F)
1
$
#
$
-
$
-
6/01/05
Miami, FL
1:36 PM
1
$
-
$
-
$
.
6/01/05 New York, NY 2:40 PM
5
$
.
$
-
$
.
6/01/05 Dir Asst
2:46 PM
2
$
.
$
1.25
$
1.25
6/01/05 New York, NY 2:48 PM
1
$
.
$
-
$
-
6/01/05 Incoming
3:01 PM
1
$
,
$
-
$
.
6/01/05 New York, NY 3:02 PM
1
$
.
$
-
$
-
6/01/05 Bklyn Nyc, NY 3:02 PM
2
$
.
$
-
$
-
6/01/05 Queens Nyc, NY 3:04 PM
1
$
-
$
-
$
.
6/01/05
Incoming
3:06 PM
1
$
.
$
A
$
.
6/01/05 New York, NY 4:26 PM
3
$
,
$
$
-
.
-
6/01/05
Incoming
7:23 PM
1
$
,
$
,
$
,
6/01/05 New York, NY 7:46 PM
1
$
.
.
$
-
$
-
6/01/05 New York, NY 7:47 PM
1
$
-
$
!
$
.
6/01/05 Miami, FL
7:48 PM
(F)
3
$
A
$
-
$
.
6/01/05 Miami, FL
8:07 PM
(F)
1
$
-
$
,
$
.
6/01/05
Incoming
8:10 PM
8
$
,
$
.
$
-
6/01/05
New York, NY
8:18 PM
1
$
-
$
-
$
#
6/01/05
Miami, FL
8:51 PM
13
$
-
$
-
$
-
6/01/05 Incoming
9:11 PM
1
$
.
$
.
$
-
6/02/05 Incoming
9:02 AM
1
$
-
$
,
$
.
6/02/05 New York, NY 1:12 PM
1
$
-
$
-
$
-
6/02/05 New York, NY 1:14 PM
2
$
-
$
-
$
M
6/02/05 New York, NY 1:59 PM
1
$
-
$
.
$
-
6/02/05 Incoming
2:23 PM
1
$
-
$
-
$
,
6/02/05 Miami, FL
7:53 PM
1
$
-
$
-
$
-
6/02/05 New York, NY 8:47 PM
1
$
-
$
-
$
.
6/02/05
Miami, FL
11:25 PM
15
$
.
$
.
$
-
6/03/05 W Palm Bch, FL 7:32 AM
2
$
-
$
-
$
-
6/03/05 Incoming
8:57 AM
1
$
.
$
-
$
-
6/03/05 Incoming
10:39 AM
3
$
-
$
.
$
-
6/03/05 W Palm Bch, FL 10:42 AM
1
$
-
$
-
$
.
6/03/05 W Palm Bch, FL 10:43 AM
1
$
A
$
-
$
.
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007481

=== Page 82 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 7 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/03/05 W Palm Bch, FL 10:43 AM
1
$
-
$
-
$
-
6/03/05 New York, NY 10:45 AM
1
$
-
$
-
$
-
6/03/05
Incoming
11:03 AM
3
$
-
$
.
$
-
6/03/05 Incoming
12:46 PM
1
$
-
$
-
$
-
6/03/05 Incoming
1:21 PM
1
$
.m
$
-
$
.
6/03/05 Incoming
1:42 PM
2
$
.
$
.
$
-
6/03/05 Incoming
6:20 PM
2
$
-
$
.
$
.
6/03/05 Miami, FL
8:07 PM
1
$
-
$
-
$
#
6/04/05 Incoming
8:49 AM
4
$
-
$
-
$
-
6/04/05 New York, NY 8:53 AM
3
$
.
$
-
$
-
6/04/05 New York, NY 9:01 AM
1
$
-
$
-
$
.
6/04/05 Char Amale, VI 9:34 AM
2
$
-
$
1.18
$
1.18
6/04/05 Incoming
9:48 AM
2
$
-
$
.
$
-
6/04/05 New York, NY 9:57 AM
1
$
-
$
-
$
.
6/04/05 Incoming
10:21 AM
1
$
-
$
-
$
.
6/04/05 Queens Nyc, NY 10:23 AM
1
$
-
$
-
$
-
6/04/05 Queens Nyc, NY 5:30 PM
1
$
-
$
-
$
.
6/04/05 Queens Nyc, NY 5:31 PM
2
$
-
$
-
$
.
6/04/05 Incoming
6:18 PM
3
$
-
$
,
$
.
6/04/05 Dir Asst
6:21 PM
2
$
,
$
1.25
$
1.25
6/04/05 New York, NY
6:25 PM
1
$
-
$
-
$
-
6/04/05
Miami, FL
6:33 PM
1
$
-
$
P
$
.
6/04/05 Incoming
6:35 PM
3
$
-
$
-
$
.
6/04/05 Randolph, MA 6:39 PM
1
$
-
$
-
$
-
6/04/05 Randolph, MA 6:40 PM
2
$
.
$
-
$
-
6/04/05 Char Amale, VI 6:41 PM
3
$
-
$
1.77
$
1.77
6/04/05 Incoming
6:53 PM
1
$
-
$
-
$
.
6/04/05 Incoming
7:26 PM
1
$
.
$
-
$
-
6/04/05
Seattle, WA
7:27 PM
1
$
-
$
-
$
.
6/04/05
Seattle, WA
7:28 PM
2
$
-
$
-
$
.
6/04/05 New York, NY 7:34 PM
2
$
-
$
-
$
#
6/04/05 Incoming
9:36 PM
3
$
-
$
-
$
.
6/04/05 New York, NY 9:43 PM
1
$
,
$
-
$
-
6/05/05 Bklyn Nyc, NY 10:47 AM
5
$
-
$
-
$
.
6/05/05 Bklyn Nyc, NY 10:52 AM
1
$
-
$
-
$
.
6/05/05 Bklyn Nyc, NY 10:53 AM
3
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007482

=== Page 83 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 8 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/05/05 Queens Nyc, NY 12:34 PM
1
$
-
$
-
$
-
6/05/05 Incoming
12:35 PM
2
$
-
$
-
$
.
6/05/05 New York, NY 12:51 PM
2
$
-
$
-
$
-
6/05/05 New York, NY 12:56 PM
1
$
.
$
-
$
-
6/05/05 Queens Nyc, NY 12:57 PM
1
$
-
$
-
$
-
6/05/05 New York, NY 1:39 PM
(F)
1
$
-
$
.
$
-
6/05/05 Incoming
1:51 PM
(F)
1
$
-
$
-
$
.
6/05/05 Bklyn Nyc, NY 1:54 PM
1
$
-
$
,
$
-
6/05/05 Incoming
1:57 PM
1
$
-
$
-
$
.
6/05/05 Bklyn Nyc, NY 2:13 PM
1
$
-
$
-
$
#
6/05/05 Dir Asst
2:24 PM
2
$
A
$
1.25
$
1.25
6/05/05 Miami, FL
7:19 PM
1
$
-
$
-
$
.
6/05/05 Miami, FL
7:19 PM
F)
7
$
-
$
#
$
-
6/05/05 Incoming
7:38 PM
12
$
-
$
.
$
-
6/05/05 Incoming
9:40 PM
2
$
-
$
-
$
-
6/05/05 Miami, FL
9:45 PM
2
$
.
$
.
$
-
6/05/05
Anoka, MN
10:12 PM
1
$
,
$
M
$
,
6/06/05 Char Amale, VI 7:47 AM
1
$
-
$
0.59
$
0.59
6/06/05 Miami, FL
8:04 AM
2
$
-
$
.
$
-
6/06/05 Incoming
9:37 AM
2
$
$
-
$
-
6/06/05 Incoming
10:21 AM
F)
2
$
-
$
-
$
-
6/06/05 New York, NY 12:55 PM
6
$
-
$
,
$
-
6/06/05 Bronx Nyc, NY 1:04 PM
F)
1
$
-
$
-
$
-
6/06/05 New York, NY 1:35 PM
1
$
-
$
-
$
.
6/06/05 New York, NY 2:05 PM
1
$
-
$
.
$
-
6/06/05 Incoming
3:46 PM
1
$
.
$
-
$
-
6/06/05 Dir Asst
7:43 PM
2
$
-
$
1.25
$
1.25
6/06/05 Dir Asst
7:45 PM
2
$
-
$
1.25
$
1.25
6/06/05 Dir Asst
7:46 PM
2
$
-
$
1.25
$
1.25
6/06/05
New York, NY
9:41 PM
1
$
-
$
-
$
-
6/06/05
Incoming
9:47 PM
(F)
2
$
-
$
.
$
-
6/07/05
Marion, OH
7:42 AM
(F)
1
$
-
$
-
$
-
6/07/05 Incoming
7:43 AM
3
1
$
-
$
-
$
-
6/07/05 Incoming
9:23 AM
2
$
-
$
-
$
#
6/07/05 New York, NY 10:15 AM
F
1
$
-
$
-
$
-
6/07/05 New York, NY 10:15 AM
(F)
1
$
-
$
.
$
,
Call Type: (A) Call Waiting (B) Call Forward (c) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007483

=== Page 84 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 9 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/07/05 Miami, FL
10:54 AM
(F)
1
$
-
$
.
$
.
6/07/05 Miami, FL
3:00 PM
(F)
8
$
.
$
$
-
6/07/05 Miami, FL
7:23 PM
(F)
1
$
-
$ -
$
.
6/07/05 Miami, FL
7:24 PM
(F)
1
$
-
$
.
$
-
6/07/05 Miami, FL
7:24 PM
1
$
-
$
.
$
.
6/07/05 Miami, FL
7:24 PM
(F)
1
$
.
$
$
-
6/07/05 Miami, FL
7:25 PM
1
$
,
$
.
$
.
6/07/05 Miami, FL
7:25 PM
(F)
1
$
-
$
-
$
:
6/07/05 Miami, FL
7:34 PM
€
1
$
-
$
-
$
.
6/07/05 Miami, FL
7:35 PM
1
$
-
$
.
$
-
6/07/05 Miami, FL
7:43 PM
1
$
.
$
#
$
-
-
6/07/05 Miami, FL
7:43 PM
(F)
1
$
-
$
,
$
-
6/07/05 Miami, FL
7:45 PM
3
$
.
$
.
$
-
6/07/05 Miami, FL
7:48 PM
(F)
1
$
-
$
$
-
6/07/05 Incoming
9:52 PM
2
$
-
$
-
$
,
6/07/05 Miami, FL
9:56 PM
4
$
-
$
.
$
.
6/07/05 Incoming
10:05 PM
29
$
-
$
.
$
.
6/08/05 New York, NY 8:08 AM
2
$
.
$
.
$
.
6/08/05
Incoming
8:09 AM
1
$
.
$
.
$
-
6/08/05 Incoming
1:51 PM
1
$
.
$
-
$
-
6/08/05 Miami, FL
11:51 PM
1
$
-
$
-
$
-
6/09/05 Incoming
10:14 AM
(F)
2
$
.
$
-
$
-
6/09/05 Dir Asst
11:01 AM
2
$
A
$
1.25
$
1.25
6/09/05 New York, NY 11:28 AM
2
$
.
$
.
$
A
6/09/05
Miami, FL
12:46 PM
1
$
.
$
.
$
-
6/09/05 Miami, FL
2:44 PM
1
$
.
$
-
$
#
6/09/05 Incoming
5:06 PM
(F)
2
$
,
$
-
$
.
6/09/05 Dir Asst
5:35 PM
3
$
.
$
1.25
$
1.25
6/10/05 New Canaan, CT 10:43 AM
2
$
-
$
-
$
.
6/10/05 Dir Asst
12:31 PM
1
$
.
$
1.25
$
1.25
6/10/05 New York, NY 1:09 PM
1
$
.
$
,
$
-
6/10/05
Miami, FL
9:56 PM
1
$
-
$
-
$
-
6/11/05 Incoming
10:13 AM
1
$
-
$
-
$
-
6/11/05 New York, NY 10:14 AM
2
$
-
$
.
$
.
6/11/05 Incoming
12:18 PM
3
$
.
$
-
$
-
6/11/05 W Palm Bch, FL 12:28 PM
1
$
A
$
R
$
,
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007484

=== Page 85 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 10 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/11/05 W Palm Bch, FL 12:29 PM
1
$
-
$
.
$
.
6/11/05 W Palm Bch, FL 12:30 PM.
1
$
-
$
-
$
.
6/11/05 W Palm Bch, FL 12:32 PM
1
$
.
$
-
$
.
6/11/05 Incoming
12:49 PM
1
$
-
$
-
$
.
6/11/05 Anoka, MN
5:11 PM
1
$
-
$
-
$
-
6/12/05 Incoming
9:23 AM
1
$
.
$
-
$
-
6/12/05 Incoming
9:38 AM
1
$
-
$
-
$
-
6/12/05 Incoming
1:01 PM
1
$
-
$
-
$
-
6/12/05 Incoming
1:43 PM
1
$
-
$
.
$
-
6/12/05 Incoming
6:05 PM
1
$
.
$
-
$
-
6/12/05
Anoka, MN
6:48 PM
2
$
-
$
-
$
.
6/12/05 Miami, FL
6:53 PM
1
$
-
$
.
$
.
6/12/05 Miami, FL
6:53 PM
(F)
1
$
-
$
-
$
-
6/12/05
Miami, FL
7:03 PM
(F)
1
$
-
$
-
$
-
6/12/05 Miami, FL
8:21 PM
(F)
1
$
-
$
-
$
-
6/13/05 New York, NY 3:49 PM
1
$
-
$
-
$
-
6/13/05 New York, NY 3:50 PM
1
$
-
$
-
$
.
6/13/05 New York, NY 4:08 PM
6
$
.
$
-
$
.
6/13/05 New York, NY 6:58 PM
1
$
-
$
-
$
:
6/13/05 New York, NY 6:59 PM
1
$
-
$
-
$
-
6/13/05 Queens Nyc, NY 7:01 PM
1
$
-
$
-
$
-
6/13/05 Bklyn Nyc, NY 7:03 PM
2
$
.
$
-
$
-
6/13/05 Queens Nyc, NY 7:06 PM
1
$
-
$
-
$
-
6/13/05 New York, NY 7:08 PM
2
$
-
$
-
$
-
6/13/05 Queens Nyc, NY 7:09 PM
1
$
,
$
-
$
.
6/13/05 Anoka, MN
7:35 PM
2
$
-
$
-
$
-
6/13/05 New York, NY 7:39 PM
(F)
1
$
-
$
-
$
-
6/13/05 New York, NY 7:53 PM
1
$
-
$
-
$
.
6/13/05 Incoming
7:59 PM
11
$
-
$
.
$
.
6/13/05 1-800 #
9:51 PM
6
$
-
$
-
$
-
6/14/05 New York, NY 11:18 AM
(F)
1
$
-
$
-
$
-
6/14/05 New York, NY 12:08 PM
1
$
,
$
.
$
-
6/14/05 New York, NY 12:08 PM
1
$
-
$
-
$
-
6/14/05 New York, NY 12:09 PM
1
$
-
$
-
$
-
6/14/05 New York, NY 12:10 PM
1
$
-
$
,
$
-
6/14/05 New York, NY 12:15 PM
1
$
-
$
A
$
*
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007485

=== Page 86 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 11 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/14/05
Incoming
12:20 PM
2
$
-
$
.
$
.
6/14/05 Incoming
12:44 PM
2
$
.
$
,
$
-
6/14/05
Incoming
12:50 PM
1
$
-
$
.
$
-
6/14/05 Incoming
7:33 PM
(F)
3
$
.
$
-
$
-
6/14/05 New York, NY 7:56 PM
2
$
-
$
-
$
-
6/14/05 New York, NY 8:01 PM
2
$
.
$
.
$
-
6/14/05 Miami, FL
8:03 PM
(F)
3
$
-
$
.
$
-
6/14/05 Miami, FL
8:46 PM
(F)
1
$
-
$
-
$
.
6/14/05 Miami, FL
11:00 PM
(F)
1
$
,
$
-
$
-
6/15/05 Incoming
10:19 AM
(F)
1
$
-
$
-
$
-
6/15/05
Miami, FL
10:43 AM
(F)
1
$
#
$
,
$
-
6/15/05 Incoming
7:40 PM
1
$
.
$
-
$
-
6/16/05 New York, NY 10:54 AM
1
$
,
$
.
$
,
6/16/05 New York, NY 10:59 AM
2
$
-
$
.
$
-
6/16/05 Incoming
3:53 PM
3
$
-
$
-
$
-
6/16/05 Miami, FL
8:21 PM
5
$
.
$
,
$
is
6/16/05 Miami, FL
8:50 PM
18
$
-
$
,
$
R
6/16/05 New York, NY 9:09 PM
1
$
-
$
-
$
-
6/16/05 Incoming
10:05 PM
(F)
1
$
-
$
-
$
,
6/16/05 New York, NY 10:06 PM
1
$
.
$
-
$
-
6/16/05 New York, NY 10:07 PM
1
$
.
$
-
$
-
6/16/05
Incoming
10:22 PM
3
7
$
-
$
-
$
-
6/16/05 Incoming
11:45 PM
1
$
-
$
-
$
-
6/17/05 New York, NY 1:55 PM
16
$
.
$
-
$
.
6/17/05 Miami, FL
6:43 PM
2
$
-
$
-
$
-
6/18/05 New York, NY 11:01 AM
1
$
-
$
A
$
-
6/18/05 New York, NY 11:02 AM
1
$
-
$
.
$
.
6/18/05 New York, NY 1:33 PM
2
$
-
$
-
$
-
6/18/05 Dir Asst
6:10 PM
2
$
-
$
1.25
$
1.25
6/18/05 Dir Asst
6:13 PM
1
$
-
$
1.25
$
1.25
6/18/05 Dir Asst
6:14 PM
2
$
-
$
1.25
$
1.25
6/19/05
Miami, FL
1:38 AM
1
$
,
$
-
$
-
6/19/05 Miami, FL
1:38 AM
1
$
-
$
-
$
-
6/19/05 Miami, FL
9:51 AM
1
$
-
$
-
$
-
6/19/05 Miami, FL
9:52 AM
1
$
-
$
,
$
:
6/19/05 Miami, FL
10:01 AM
1
$
R
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemal (H) Free Calls
(K) WPS Call
EFTA00007486

=== Page 87 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 20, 2005
Page 12 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/19/05
Miami, FL
10:11 AM
2
$
.
$
,
$
-
6/19/05
Miami, FL
11:26 AM
(F)
3
$
.
$
.
$
.
6/19/05
Miami, FL
11:29 AM
2
$
,
$
-
$
.
6/19/05
Incoming
11:31 AM
4
$
.
$
-
$
-
6/19/05 Incoming
11:34 AM
25
$
-
$
-
$
.
6/19/05 Incoming
12:05 PM
(F)
3
$
-
$
-
$
.
6/19/05 W Palm Bch, FL 2:41 PM
8
$
-
$
.
$
.
6/19/05 Incoming
6:00 PM
3
$
-
$
-
$
.
6/19/05 Miami, FL
6:09 PM
1
$
.
$
-
$
-
6/19/05 Miami, FL
6:26 PM
1
$
.
$
*
$
-
6/19/05 W Palm Bch, FL 7:14 PM
2
$
-
$
-
$
-
6/19/05 New York, NY 7:35 PM
1
$
.
$
.
$
-
6/19/05 Incoming
7:52 PM
3
$
-
$
.
$
-
6/19/05 Miami, FL
9:22 PM
1
$
.
$
-
$
-
6/19/05 Miami, FL
9:22 PM
(F)
1
$
-
$
,
$
.
6/19/05 Incoming
9:50 PM
36
$
-
$
-
$
.
6/19/05 Incoming
10:44 PM
19
$
-
$
.
$
.
Total Zero VM calls
49
$
-
$
-
$
-
SUBTOTAL
700
$
-
$ 18.54
$ 18.54
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal Included Messages with Zero Charges
70
$
⑉
SUBTOTAL
70
$
.
Total of All Usage Charges
$ 18.54
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007487

=== Page 88 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 4 of 20
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes 800
T-Mobile to T-Mobile
Minutes
Unlimited
Use Them Or Lose Them
Minutes
.
Unlimited
Text Message 1000
Text Messages
Messages 1,000
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 7
-
.
Included Plan Minutes
Minutes
-
389
77
49
T-Mobile to T-Mobile
Minutes
-
130
19
23
Txt Msg Recd
Minutes
.
,
0
0:01
Txt Msg Recd
Messages 133
-
-
Txt Msg Sent
Minutes
-
-
-
0
Txt Msq Sent
Messages 97
,
-
-
Amount
Totals
Monthly Service Charges
$
6.99
Partial monthly charge for ILD Bar Sub Level from 6/20/05 to 7/13/05
$
*
Partial monthly charge for ILD Bar Sub Level from 7/14/05 to 7/14/05
$ .
Partial monthly charge for ILD Bar Sub Level from 7/15/05 to 7/19/05
$ .
Partial monthly charge for Text Message 1000 from 6/20/05 to 7/13/05
$ 5.59
Partial monthly charge for Text Message 1000 from 7/14/05 to 7/14/05
$ 0.23
-
Partial monthly charge for Text Message 1000 from 7/15/05 to 7/19/05
$ 1,17
Partial monthly charge for VM & Fax from 6/20/05 to 7/13/05
$ -
Partial monthly charge for VM & Fax from 7/14/05 to 7/14/05
$ -
Partial monthly charge for VM & Fax from 7/15/05 to 7/19/05
$ -
Usage Charges
$
8.55
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 7.50
MESSAGING CHARGES
$ 1.05
Taxes, Fees and Surcharges
$
4.19
Government Fees and Taxes
Federal Excise Tax
$ 0.26
Federal Universal Service Fund
$ 0.25
State Communication Service Tax
$ 1.43
Local Communication Service Tax
$ 0.89
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 19.73
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/20/05
Miami, FL
6:30 PM
(F)
1
$
.
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007488

=== Page 89 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 5 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/20/05 Incoming
6:33 PM
12
$
-
$
-
$
-
6/20/05 Miami, FL
8:48 PM
1
$
.
$
-
$
-
6/20/05 Incoming
8:49 PM
#
25
$
-
$
-
$
-
6/20/05 Miami, FL
9:14 PM
1
$
-
$
.
$
.
6/20/05 Miami, FL
9:15 PM
1
$
-
$
-
$
-
6/20/05 Miami, FL
9:15 PM
1
$
-
$
-
$
.
6/20/05 Miami, FL
9:17 PM
1
$
-
$
-
$
-
6/20/05 Miami, FL
9:18 PM
(F)
1
$
-
$
-
$
-
6/20/05 Miami, FL
9:18 PM
1
$
A
$
-
$
-
6/20/05 Miami, FL
9:25 PM
36
$
A
$
-
$
.
6/21/05 New York, NY 5:59 PM
1
$
-
$
-
$
-
6/21/05
Miami, FL
9:25 PM
11
$
-
$
.
$
-
6/22/05 New York, NY 9:07 AM
1
$
!
$
.
$
-
6/22/05 Incoming
9:16 AM
1
$
-
$
.
$
-
6/22/05 Incoming
10:03 AM
1
$
-
$
-
$
-
6/22/05 New York, NY 12:25 PM
1
$
-
$
:
$
-
6/22/05 New York, NY 12:36 PM
1
$
-
$
-
$
-
6/22/05 Incoming
2:15 PM
1
$
.
$
.
$
.
6/22/05 Incoming
3:57 PM
2
$
-
$
-
$
-
6/22/05
Marion, OH
4:05 PM
(F)
1
$
-
$
-
$
-
6/22/05 New York, NY 4:08 PM
1
$
-
$
-
$
-
6/22/05
Marion, OH
4:31 PM
€
1
$
-
$
-
$
-
6/22/05 Incoming
4:38 PM
(F)
1
$
-
$
-
$
-
6/22/05 New York, NY 4:39 PM
1
$
-
$
.
$
-
6/22/05 Miami, FL
7:11 PM
(F)
1
$
-
$
.
$
-
6/22/05 Miami, FL
7:46 PM
1
$
.
$
.
$
-
6/22/05
Miami, FL
7:48 PM
(F)
1
$
P
$
-
$
-
6/22/05 Incoming
7:59 PM
14
$
$
.
-
P
$
-
6/22/05 Miami, FL
9:30 PM
3
$
-
$
-
$
-
6/23/05 Incoming
10:56 AM
16
$
.
$
-
$
-
6/23/05 Incoming
12:21 PM
(F)
3
$
.
$
-
$
-
6/23/05 Incoming
1:19 PM
(F)
1
$
-
$
-
$
-
6/23/05 Incoming
1:24 PM
(F)
1
$
-
$
-
$
-
6/23/05 Incoming
1:30 PM
1
$
.
$
-
$
-
6/23/05 New York, NY 1:32 PM
1
$
-
$
-
$
-
6/23/05 New York, NY 3:24 PM
1
$
-
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007489

=== Page 90 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 6 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/23/05 New York, NY 3:42 PM
1
$
-
$
.
$
-
6/23/05 New York, NY 4:06 PM
1
$
,
$
-
$
-
6/23/05 New York, NY 4:06 PM
1
$
.
$
:
$
.
6/23/05 New York, NY 4:53 PM
2
$
.
$
.
$
.
6/23/05
Incoming
5:00 PM
1
$
.
$
-
$
.
6/23/05 New York, NY 5:40 PM
4
$
-
$
-
$
-
6/23/05 Incoming
6:36 PM
1
$
.
$
.
$
.
6/23/05 Miami, FL
8:10 PM
1
$
-
$
-
$
.
$
$
6/23/05 Miami, FL
8:10 PM
(F)
2
$
.
-
-
6/23/05 Incoming
8:28 PM
4
$
-
$
-
$
-
6/23/05
Incoming
9:56 PM
9
$
-
$
-
$
-
6/24/05 New York, NY 7:25 AM
1
$
-
$
-
$
-
Incoming
11:38 AM
1
$
,
$
.
$
.
6/24/05
Incoming
11:45 AM
1
$
-
$
#
$
-
6/24/05
6/24/05 Incoming
12:05 PM
1
$
-
$
-
$
.
6/24/05 Miami, FL
4:06 PM
(F)
1
$
-
$
-
$
.
6/24/05 Miami, FL
4:25 PM
(F)
1
$
#
$
.
$
-
6/24/05 Miami, FL
4:25 PM
1
$
.
$
.
$
-
6/24/05 Miami, FL
4:26 PM
(F)
1
$
*
$
-
$
A
6/26/05 Miami, FL
4:44 PM
7
$
.
$
,
$
-
6/26/05 Miami, FL
5:04 PM
10
$
-
$
-
$
.
Miami, FL
8:28 PM
1
$
-
$
.
$
-
6/26/05
1
$
$
$
-
3:36 PM
-
Miami, FL
.
6/26/05
6/26/05
Miami, FL
11:13 PM
(F)
1
$
-
$
-
$
.
6/26/05 Miami, FL
11:24 PM
(F)
1
$
.
$
-
$
.
6/27/05 Incoming
10:01 AM
(F)
1
$
.
$
.
$
,
10:17 AM
8
$
-
$
-
$
P
6/27/05 1-800 #
6/27/05 1-800 #
11:13 AM
2
$
.
$
-
$
-
6/27/05 1-800 #
11:26 AM
4
$
-
$
-
$
-
6/27/05 Incoming
11:31 AM
1
$
.
$
.
$
.
6/27/05 1-800 #
11:55 AM
6
$
-
$
.
$
-
6/27/05 New York, NY 12:07 PM
2
$
-
$
-
$
-
6/27/05 New York, NY 12:11 PM
1
$
.
$
.
$
-
6/27/05 1-800 #
12:12 PM
3
$
.
$
-
$
.
6/27/05 Incoming
12:42 PM
1
$
-
$
$
-
-
6/27/05 Miami, FL
12:57 PM
(F)
1
$
#
$
3
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007490

=== Page 91 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 7 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/27/05 1-800 #
2:34 PM
2
$
-
$
-
$
.
6/27/05
Miami, FL
5:29 PM
(F)
1
$
-
$
-
$
.
6/27/05
Miami, FL
8:10 PM
9
$
-
$
#
$
-
6/27/05 Miami, FL
8:22 PM
(F)
2
$
-
$
-
$
-
6/28/05
Miami, FL
9:52 AM
(F)
1
$
-
$
-
$
-
6/28/05 1-800 #
10:21 AM
7
$
-
$
.
$
-
6/28/05 Miami, FL
11:16 AM
€
1
$
-
$
-
$
.
6/28/05
Incoming
11:18 AM
1
$
-
$
-
$
.
6/28/05 New York, NY 11:59 AM
1
$
-
$
.
$
-
6/28/05
Miami, FL
8:36 PM
(F)
5
$
-
$
-
$
-
6/29/05 New York, NY 10:04 AM
1
$
-
$
.
$
-
6/29/05 Incoming
12:26 PM
1
$
.
$
1
$
-
6/29/05
Marion, OH
2:22 PM
(F)
2
$
-
$
.
$
.
6/29/05 Incoming
3:48 PM
1
$
-
$
.
$
1
6/29/05 Miami, FL
4:23 PM
(F)
1
$
-
$
-
$
-
6/29/05 Dir Asst
4:53 PM
2
$
-
$
1.25
$
1.25
6/29/05 New York, NY 5:11 PM
2
$
-
$
-
$
-
6/29/05 Dir Asst
5:13 PM
1
$
-
$
1.25
$
1.25
6/29/05 Incoming
6:12 PM
(F)
1
$
-
$
,
$
-
6/29/05
New York, NY
6:13 PM
4
$
-
$
-
$
-
6/29/05 Incoming
6:36 PM
(F)
1
$
.
$
-
$
.
6/29/05
Marion, OH
6:54 PM
(F)
2
$
-
$
-
$
-
6/29/05 Incoming
6:56 PM
(F)
1
$
.
$
.
$
.
6/29/05
Anoka, MN
6:56 PM
2
$
-
$
.
$
-
6/29/05 Incoming
7:21 PM
$
1
$
-
$
A
$
-
6/29/05
Marion, OH
7:21 PM
(F)
1
$
-
$
.
$
-
6/29/05
Marion, OH
7:22 PM
(F)
1
$
-
$
-
$
-
6/29/05
Marion, OH
7:24 PM
$
1
$
-
$
A
$
-
6/29/05 Incoming
7:39 PM
(F)
2
$
-
$
,
$
-
6/29/05
Marion, OH
7:42 PM
(F)
2
$
-
$
-
$
-
6/29/05 Incoming
7:50 PM
(F)
1
$
-
$
-
$
-
6/30/05 Incoming
8:47 AM
1
$
-
$
-
$
-
6/30/05 W Palm Bch, FL 9:55 AM
2
$
-
$
-
$
-
6/30/05 New York, NY 10:09 AM
1
$
,
$
.
$
-
6/30/05 Incoming
10:45 AM
(F)
6
$
-
$
.
$
.
6/30/05 Incoming
10:51 AM
(F)
3
$
-
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007491

=== Page 92 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 8 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/30/05
Miami, FL
11:21 AM
(F)
1
$
m.
$
.
$
.
6/30/05
Marion, OH
11:49 AM
(F)
1
$
,
$
-
$
-
6/30/05
Incoming
12:07 PM
1
$
-
$
-
$
,
6/30/05
New York, NY
2:12 PM
1
$
-
$
-
$
-
6/30/05
Incoming
2:20 PM
(F)
4
$
-
$
-
$
-
6/30/05 Flauderdl, FL 4:07 PM
2
$
-
$
-
$
A
6/30/05 Flauderdi, FL 4:09 PM
1
$
-
$
-
$
.
6/30/05 Ftlauderdi, FL 4:11 PM
1
$
-
$
-
$
-
6/30/05 Fllauderdi, FL 4:12 PM
2
$
,
$
-
$
-
6/30/05 Ftlauderdl, FL 4:14 PM
2
$
-
$
.
$
-
6/30/05 Flauderdt, FL 4:15 PM
1
$
-
$
-
$
.
6/30/05 Ftlauderdi, FL 4:16 PM
2
$
-
$
-
$
.
6/30/05 Flauderdi, FL 4:17 PM
1
$
.
$
.
$
:
6/30/05 New York, NY 10:18 PM
2
$
-
$
-
$
,
6/30/05 Incoming
10:42 PM
2
$
,
$
-
$
-
7/01/05 Miami, FL
12:23 AM
(F)
1
$
.
$
-
$
-
7/01/05 Incoming
8:47 AM
2
$
,
$
-
$
,
7/01/05 New York, NY 9:57 AM
2
$
,
$
-
$
.
7/01/05 New York, NY 10:02 AM
1
$
-
$
.
$
:
7/01/05 New York, NY 10:02 AM
1
$
#
$
.
$
,
7/01/05 New York, NY 10:03 AM
1
$
-
$
-
$
.
7/01/05 Miami, FL
10:04 AM
(F)
2
$
-
$
.
$
.
7/01/05 Ftlauderdl, FL 10:49 AM
2
$
-
$
,
$
-
7/01/05 Filauderdi, FL 11:43 AM
1
$
-
$
-
$
-
7/01/05 Filauderdi, FL 11:43 AM
2
$
-
$
-
$
-
7/01/05 Flauderdi, FL 11:47 AM
1
$
-
$
-
$
-
7/01/05 Ftlauderdi, FL 11:52 AM
1
$
-
$
-
$
-
7/01/05 Flauderdi, FL 1:27 PM
1
$
-
$
-
$
.
7/01/05 New York, NY 1:47 PM
1
$
-
$
-
$
-
7/01/05 New York, NY 2:09 PM
1
$
-
$
-
$
-
7/01/05 Incoming
3:27 PM
1
$
-
$
.
$
-
7/02/05 Incoming
2:04 PM
1
$
-
$
-
$
.
7/02/05 Incoming
3:18 PM
1
$
-
$
-
$
-
7/02/05 W Palm Bch, FL 3:30 PM
1
$
-
$
-
$
#
7/02/05 W Palm Bch, FL 3:56 PM
1
$
-
$
-
$
.
7/02/05 W Palm Bch, FL 3:58 PM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007492

=== Page 93 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 9 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/02/05 Incoming
4:04 PM
1
$
-
$
.
$
-
7/02/05
Miami, FL
4:32 PM
1
$
.
$
.
$
.
7/02/05
Incoming
5:25 PM
1
$
.
$
-
$
-
7/02/05
Miami, FL
6:24 PM
1
$
:
$
.
$
-
7/02/05 Miami, FL
6:40 PM
2
$
/
$
.
$
-
7/02/05
Miami, FL
7:06 PM
(F)
1
$
.
$
-
$
.
7/02/05
Miami, FL
7:14 PM
(F)
1
$
-
$
-
$
#
7/03/05 New York, NY 7:34 AM
1
$
!
$
R
$
-
7/03/05 New York, NY 7:54 AM
1
$
-
$
-
$
-
7/03/05 New York, NY 12:01 PM
1
$
.
$
,
$
.
7/03/05
Incoming
12:08 PM
1
$
.
$
-
$
-
7/03/05 New York, NY 12:09 PM
1
$
P.
$
-
$
X
7/04/05
Incoming
10:35 AM
2
$
-
$
1
$
-
7/04/05 New York, NY 4:40 PM
1
$
-
$
P
$
.
7/04/05 New York, NY 5:01 PM
(F)
1
$
.
$
Y
$
#
7/04/05 New York, NY 5:01 PM
1
$
.
$
-
$
,
7/04/05 Incoming
5:56 PM
1
$
-
$
-
$
.
7/04/05 Incoming
5:58 PM
1
$
r
$
-
$
-
7/04/05 New York, NY 6:25 PM
1
$
#
$
-
$
.
7/04/05 New York, NY 6:32 PM
1
$
-
$
.
$
,
7/05/05 New York, NY 3:58 PM
6
$
-
$
-
$
-
7/05/05 W Palm Bch, FL 4:06 PM
1
$
-
$
-
$
-
7/05/05
Miami, FL
5:18 PM
(F)
1
$
-
$
-
$
-
7/05/05 Miami, FL
5:19 PM
1
$
-
$
.
$
-
7/05/05
Miami, FL
5:58 PM
(F)
1
$
-
$
-
$
-
7/05/05
Incoming
7:24 PM
2
$
,
$
-
$
,
7/05/05 Miami, FL
7:57 PM
(F)
4
$
.
$
-
$
,
7/05/05
Incoming
8:11 PM
(F)
1
$
.
$
,
$
.
7/05/05
Miami, FL
8:13 PM
(F)
5
$
-
$
-
$
-
7/05/05
Miami, FL
8:17 PM
(F)
8
$
.
$
.
$
*
7/06/05
Incoming
9:16 AM
1
$
.
$
-
$
-
7/06/05 Dir Asst
9:19 AM
2
$
.
$
1.25
$
1.25
7/06/05 Incoming
12:14 PM
1
$
,
$
-
$
-
7/06/05 Incoming
12:50 PM
2
$
.
$
.
$
,
7/06/05 New York, NY 12:53 PM
1
$
-
$
,
$
-
7/06/05 New York, NY 12:56 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007493

=== Page 94 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 10 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/06/05 New York, NY 12:58 PM
1
$
-
$
.
$
-
7/06/05 Incoming
12:59 PM
1
$
-
$
-
$
-
7/06/05 Miami, FL
1:48 PM
(F)
1
$
-
$
-
$
-
7/06/05 Incoming
2:26 PM
(F)
1
$
-
$
-
$
,
7/06/05 Incoming
4:12 PM
2
$
-
$
-
$
-
7/06/05 Dir Asst
5:27 PM
1
$
-
$
1.25
$
1.25
7/06/05 Incoming
6:25 PM
10
$
.
$
-
$
-
7/06/05 Incoming
6:52 PM
14
$
-
$
-
$
-
7/06/05 Incoming
7:28 PM
2
$
-
$
-
$
-
7/06/05 Miami, FL
10:04 PM
4
$
-
$
.
$
-
7/07/05 Incoming
10:17 AM
1
$
-
$
-
$
.
7/10/05 Incoming
11:09 AM
1
$
,
$
-
$
-
$
-
$
-
-
7/10/05 Incoming
11:18 AM
1
$
7/10/05 Miami, FL
3:03 PM
(F)
1
$
-
$
-
$
-
7/10/05 Incoming
3:03 PM
(F)
1
$
,
$
-
$
.
7/10/05 Incoming
9:14 PM
1
$
-
$
-
$
-
7/11/05
Miami, FL
10:25 AM
(F)
1
$
-
$
.
$
-
7/11/05 Miami, FL
10:25 AM
1
$
.
$
.
$
-
7/11/05 Incoming
11:25 AM
3
$
.
$
-
$
.
7/11/05 Incoming
11:44 AM
1
$
-
$
-
$
-
7/11/05 Incoming
6:37 PM
1
$
-
$
-
$
.
7/11/05 Miami, FL
6:47 PM
1
$
.
$
-
$
-
7/11/05 Miami, FL
6:48 PM
(F)
4
$
-
$
-
$
-
7/11/05 New York, NY 7:02 PM
1
$
.
$
-
$
-
7/11/05
Miami, FL
7:03 PM
(F)
2
$
,
$
-
$
-
7/11/05 Queens Nyc, NY 7:05 PM
1
$
-
$
-
$
-
7/11/05 Incoming
7:06 PM
2
$
-
$
-
$
-
7/11/05 Incoming
7:08 PM
1
$
-
$
1
$
.
7/11/05 Incoming
7:12 PM
(F)
1
$
-
$
.
$
-
7/12/05 Incoming
7:38 PM
1
$
-
$
-
$
.
7/13/05 Incoming
8:59 AM
7
$
-
$
-
$
-
7/13/05 Incoming
9:14 AM
1
$
.
$
-
$
-
7/13/05 Incoming
10:31 AM
1
$
-
$
-
$
-
7/13/05 New York, NY 10:32 AM
1
$
-
$
.
$
-
7/13/05 New York, NY 10:33 AM
1
$
-
$
-
$
-
7/13/05 New York, NY 12:33 PM
1
$
-
$
-
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007494

=== Page 95 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 11 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/13/05
Incoming
1:14 PM
3
$
-
$
-
$
-
7/13/05
Incoming
1:43 PM
(F)
4
$
-
$
-
$
-
7/13/05
New York, NY
5:11 PM
1
$
,
$
-
$
-
7/13/05
Marion, OH
5:13 PM
(F)
3
$
,
$
-
$
.
7/13/05
Incoming
5:43 PM
(F)
2
$
-
$
-
$
-
7/13/05 Incoming
8:12 PM
2
$
-
$
-
$
-
7/13/05
Incoming
8:35 PM
6
$
-
$
-
$
-
7/14/05
Incoming
9:54 AM
2
$
,
$
-
$
-
7/14/05 Incoming
10:04 AM
4
$
,
$
-
$
-
7/14/05 New York, NY 10:51 AM
1
$
*
$
.
$
-
7/14/05
Incoming
10:54 AM
(F)
2
$
-
$
-
$
-
7/14/05
Incoming
11:03 AM
1
$
.
$
.
$
.
7/14/05
New York, NY
1:34 PM
8
$
,
$
.
$
-
7/14/05 New York, NY 1:49 PM
1
$
-
$
-
$
.
7/14/05
Incoming
2:01 PM
4
$
-
$
.
$
-
7/14/05 Incoming
2:05 PM
1
$
-
$
-
$
-
7/14/05 Dir Asst
4:37 PM
2
$
-
$
1.25
$
1.25
7/14/05 Dir Asst
4:47 PM
2
$
-
$
1.25
$
1.25
7/14/05 Miami, FL
4:57 PM
3
$
-
$
.
$
M
7/14/05
Incoming
5:22 PM
1
$
-
$
"
$
,
7/14/05 New York, NY 5:24 PM
2
$
-
$
,
$
-
7/14/05 New York, NY 5:37 PM
2
$
,
$
-
$
-
7/15/05
Cust Care
8:17 AM
(H)
1
$
.
$
.
$
.
7/15/05
Cust Care
8:19 AM
(H)
5
$
.
$
-
$
-
7/15/05 New York, NY 9:02 AM
3
$
.
$
-
$
-
7/15/05 New York, NY 9:05 AM
3
$
-
$
.
$
,
7/15/05 Incoming
9:35 AM
4
$
-
$
-
$
-
7/15/05 New York, NY 9:39 AM
1
$
.
$
-
$
.
7/15/05 New York, NY 9:40 AM
2
$
-
$
-
$
-
7/15/05 New York, NY 10:16 AM
1
$
-
$
-
$
-
7/15/05 New York, NY 10:22 AM
1
$
-
$
-
$
-
7/15/05 New York, NY 10:28 AM
2
$
-
$
-
$
-
7/15/05 New York, NY 10:51 AM
5
$
-
$
-
$
.
7/15/05 New York, NY 11:03 AM
2
$
-
$
,
$
-
7/15/05 New York, NY 11:08 AM
2
$
-
$
-
$
-
7/15/05 Miami, FL
11:14 AM
(F)
1
$
-
$
.
$
.
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007495

=== Page 96 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 20, 2005
Page 12 of 20
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/15/05
Incoming
11:42 AM
3
$
-
$
.
$
A
7/15/05 New York, NY 12:06 PM
2
$
-
$
-
$
-
7/15/05
Incoming
12:15 PMINT
1
$
-
$
-
$
-
7/15/05
Incoming
2:49
2
$
-
$
,
$
-
7/15/05
Incoming
5:20 PM
2
$
-
$
-
$
-
7/15/05 Miami, FL
6:35 PMINT
(F)
1
$
-
$
-
$
-
7/15/05 North Dade, FL 9:38 PM
3
$
.
$
1
$
.
7/15/05 North Dade, FL 9:49 PM
2
$
-
$
-
$
,
7/16/05
Miami, FL
10:15 AMEND
(F)
1
$
.
$
,
$
.
7/16/05
Incoming
3:23 PMINT
(F)
1
$
-
$
-
$
A
7/16/05 North Dade, FL 6:37 PMINT
1
$
-
$
-
$
-
7/16/05
Homestead, FL 6:38 PM
1
$
-
$
-
$
-
7/17/05 New York, NY 9:08 AMERICA
2
$
-
$
-
$
.
7/17/05
Incoming
12:08 PM
3
$
-
$
-
$
-
7/17/05 W Palm Bch, FL 6:59 PM
3
$
-
$
-
$
-
7/17/05
Miami, FL
11:41 PM
(F)
1
$
.
$
.
$
,
7/17/05
Miami, FL
11:45 PM
(F)
1
$
-
$
-
$
.
7/18/05
Springfid, MO
8:20 AM
5
$
-
$
-
$
-
7/18/05
Incoming
9:14 AM
4
$
-
$
.
$
-
7/18/05 New York, NY 10:22 AM
1
$
-
$
-
$
-
7/18/05
Incoming
10:23 AM
1
$
-
$
.
$
,
7/18/05
Incoming
11:25 AM
1
$
.
$
-
$
-
7/18/05
Incoming
6:03 PM
2
$
-
$
-
$
-
7/18/05 New York, NY 9:37 PM
(F)
1
$
-
$
.
$
-
7/18/05 New York, NY 9:37 PM
(F)
14
$
.
$
-
$
-
7/19/05 New York, NY 11:13 AM
5
$
-
$
-
$
,
#
7/19/05 New York, NY 11:24 AMAZON
1
$
.
$
,
$
.
7/19/05
Incoming
11:26 AM
1
$
-
$
-
$
-
7/19/05 Incoming
12:13 PM
1
$
-
$
-
$
-
Total Zero VM calls
39
$
-
$
-
$
-
SUBTOTAL
687
$
-
$ 7.50
$
7.50
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voiceman (H) Free Calls
(K) WPS Call
EFTA00007496

=== Page 97 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jul 20, 2005
Page 13 of 20
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
6/20/05
Poland
7:54 AM
Text
1
Outgoing
$
0.15
6/21/05
Poland
3:14 PM
Text
1
Outgoing
$
0.15
6/21/05
Poland
4:10 PM
Text
1
Outgoing
$
0.15
6/21/05
Poland
6:50 PM
Text
1
Outgoing
$
0.15
6/23/05
Poland
5:36 AM
Text
1
Outgoing
$
0.15
6/23/05
Poland
5:38 AM
Text
1
Outgoing
$
0.15
6/28/05 Poland
5:41 AM
Text
1
Outgoing
$
0.15
Subtotal Included Messages with Zero Charges
234
$
-
SUBTOTAL
241
$
1.05
Total of All Usage Charges
$
8.55
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007497

=== Page 98 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Aug 20, 2005
Page 4 of 19
.
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
FamTime Unl Nts 800
Free Minutes
Minutes 800
-
T-Mobile to T-Mobile
Minutes
Unlimited
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 1000
Text Messages
Messages 1,000
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 2
-
-
-
Included Plan Minutes
Minutes
,
331
21
98
T-Mobile to T-Mobile
Minutes
-
108
11
56
Txt Msg Recd
Messages 117
.
-
-
Txt Msq Sent
Messages 77
-
-
-
Amount
Totals
Monthly Service Charges
$
6.99
ILD Bar Sub Level
$
.
Text Message 1000
$ 6.99
VM & Fax
$ -
Usage Charges
$
19.43
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 19.13
MESSAGING CHARGES
$ 0 30
Taxes. Fees and Surcharges
$
6.34
Government Fees and Taxes
Federal Excise Tax
$ 0.62
Federal Universal Service Fund
$ 0.41
State Communication Service Tax
$ 2.43
Local Communication Service Tax
$ 1.52
County 911
$ 0.50
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 32.76
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/09/05 Incoming
4:35 PM
1
$
.
$
-
$
-
7/20/05 Incoming
9:51 AM
(F)
3
$
-
$
-
$
-
7/20/05 Incoming
1:44 PM
6
$
-
$
-
$
-
7/21/05
New York, NY
1:28 PM
3
$
-
$
-
$
-
7/21/05
Incoming
4:53 PM
(F)
3
$
-
$
-
$
-
7/22/05 Incoming
10:19 AM
2
$
-
$
-
$
.
7/22/05 Incoming
4:03 PM
1
$
-
$
-
$
-
7/22/05 Incoming
4:40 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007498

=== Page 99 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Aug 20, 2005
Page 5 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/22/05 Incoming
5:28 PM
29
$
-
$
.
$
.
7/22/05 Dir Asst
8:55 PM
2
$
-
$
1.25
$
1.25
7/23/05 New York, NY 10:34 AM
2
$
-
$
-
$
.
7/23/05 Miami, FL
10:56 AM
(F)
1
$
-
$
-
$
-
7/23/05 W Palm Bch, FL 11:06 AM
2
$
.
$
-
$
.
7/23/05 Incoming
12:35 PM
1
$
-
$
-
$
,
7/23/05 Incoming
12:52 PM
5
$
.
$
-
$
,
7/23/05 Boytonbch, FL 4:04 PM
3
$
-
$
-
$
-
7/23/05 Char Amale, VI 4:16 PM
1
$
-
$
0.59
$
0.59
7/23/05 Char Amale, VI 4:17 PM
1
$
.
$
0.59
$
0.59
7/23/05 W Palm Bch, FL 4:18 PM
1
$
.
$
-
$
-
7/23/05 New York, NY 5:34 PM
3
4
$
#
$
-
$
-
7/23/05 New York, NY 5:38 PM
2
$
-
$
-
$
-
7/23/05 Dir Asst
5:39 PM
1
$
-
$
1.25
$
1.25
7/23/05 Dir Asst
5:40 PM
2
$
.
$
1.25
$
1.25
7/23/05 New York, NY 5:42 PM
1
$
-
$
-
$
-
7/23/05 Dir Asst
5:43 PM
2
$
.
$
1.25
$
1.25
7/23/05 Incoming
9:05 PM
1
$
-
$
-
$
-
7/23/05 Incoming
9:28 PM
2
$
.
$
-
$
-
7/23/05 Incoming
9:56 PM
4
$
-
$
-
$
.
7/24/05 Incoming
1:21 PM
2
$
.
$
-
$
.
7/24/05 Incoming
2:00 PM
1
$
-
$
-
$
-
7/24/05 Incoming
2:07 PM
1
$
-
$
.
$
.
7/24/05
Marion, OH
3:14 PM
(F)
1
$
.
$
-
$
.
7/24/05 Miami, FL
11:44 PM
5
$
-
$
-
$
-
7/25/05 Incoming
10:34 AM
9
$
-
$
,
$
.
7/25/05 Incoming
4:47 PM
(F)
5
$
-
$
-
$
-
7/26/05 Incoming
1:06 PM
6
$
-
$
-
$
.
7/26/05 Incoming
3:22 PM
2
$
-
$
-
$
.
7/26/05 New York, NY 3:36 PM
3
$
.
$
.
$
-
7/26/05 Char Amale, VI 4:11 PM
1
$
,
$
0.59
$
0.59
7/26/05 Char Amale, VI 4:11 PM
2
$
-
$
1.18
$
1.18
7/26/05 Incoming
4:31 PM
4
$
-
$
-
$
-
7/26/05 Incoming
6:34 PM
4
$
-
$
-
$
-
7/26/05 Miami, FL
8:06 PM
(F)
1
$
,
$
.
$
-
7/27/05 New York, NY 10:12 AM
4
$
-
$
,
$
#
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007499

=== Page 100 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Aug 20, 2005
Page 6 of 19
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/27/05 North Dade, FL 12:00 PM
5
$
-
$
-
$
.
7/27/05
Incoming
1:40 PM
1
$
-
$
-
$
-
7/27/05
Incoming
6:37 PM
3
$
-
$
-
$
,
.
7/27/05
Incoming
7:37 PM
1
$
-
$
-
$
-
7/28/05 New York, NY, 9:38 AM
1
$
.
$
.
$
-
7/29/05 North Dade, FL 11:42 AM
2
$
-
$
-
$
-
7/29/05 New York, NY 1:27 PM
1
$
-
$
-
$
-
7/29/05 New York, NY 2:26 PM
1
$
-
$
.
$
-
7/29/05 New York, NY 2:28 PM
1
$
-
$
-
$
-
7/29/05 New York, NY 2:29 PM
1
$
-
$
-
$
-
7/29/05 New York, NY 2:30 PM
1
$
-
$
-
$
-
7/29/05 Incoming
2:38 PM
1
$
-
$
.
$
-
7/29/05 Dir Asst
3:18 PM
1
$
$
1.25
#
-
$
1.25
7/29/05 New York, NY 3:30 PM
1
$
.
$
-
$
-
7/29/05 New York, NY 3:31 PM
1
$
-
$
-
$
.
7/29/05 Incoming
3:37 PM
3
$
-
$
-
$
-
7/29/05
Miami, FL
4:31 PM
(F)
1
$
-
$
,
$
-
7/30/05 New York, NY 11:37 AM
2
$
-
$
-
$
-
7/30/05 Char Amale, VI 11:58 AM
2
$
-
$
1.18
$
1.18
7/30/05 New York, NY 1:03 PM
(F)
1
$
-
$
-
$
-
7/30/05
Incoming
1:35 PM
G
2
$
-
$
-
$
-
7/30/05 Incoming
1:54 PM
5
$
-
$
-
$
.
7/30/05 New York, NY 2:55 PM
(F)
6
$
-
$
-
$
-
7/30/05 New York, NY 3:11 PM
1
$
-
$
-
$
-
7/30/05 New York, NY 3:12 PM
(F)
1
$
-
$
-
$
-
7/30/05 New York, NY 3:12 PM
1
$
-
$
-
$
-
7/30/05 New York, NY 3:15 PM
1
$
-
$
-
$
-
7/30/05 New York, NY 3:17 PM
(F)
2
$
-
$
a.
$
-
7/30/05 New York, NY 4:00 PM
1
$
.
$
-
$
.
7/30/05 Incoming
4:16 PM
2
$
-
$
-
$
-
7/30/05 Incoming
4:23 PM
1
$
-
$
-
$
-
7/30/05 Miami, FL
5:20 PM
(F)
1
$
-
$
.
$
-
7/30/05 Miami, FL
7:19 PM
(F)
1
$
-
$
-
$
-
7/31/05 Miami, FL
9:48 AM
(F)
1
$
-
$
-
$
-
7/31/05 Miami, FL
9:49 AM
(F)
1
$
,
$
-
$
-
7/31/05 Miami, FL
10:19 AM
(F)
2
$
#
$
.
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007500


c1: EFTA00007253
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007253.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
T
&
Mobile
Getwort from lity
T-Mobile USA
Law Enforcement Relations
4 Sylvan, Parsippany, NJ 07054
Tel: 866-537-0911 Fax: 973 292-8697
March 23, 2007
our
SA
FBI
copy
West Palm Beach, FL 33401
Dear
:
This is in response to the Subpoena issued pursuant to §21U.S.C.876, dated February 16, 2007, and served
upon T-Mobile USA on March 23, 2007. This subpoena requests customer identification/account information
and Call Detail Records for the T-Mobile USA subscriber assigned mobile telephone number
A search of our subscriber database discloses the following information:
Account Number:
Subscriber Account Name:
JEFFREY E EPSTEIN
Date of Birth:
01/20/1953
Social Security Number:
Address:
NEW YORK, NY 10022-6843
Home Telephone:
Work Telephone:
IMSI:
Date Account Established:
02/08/2005
Service Plan
MONTHLY - INDIVIDUAL
Current Status
CANCELLED
Disconnect Date
4/8/2006
Last Refill Date
Call Detail Records are provided on the pages which follow.
Call Detail Records are presently being compiled.
Original materials follow via US Mail.
Should you have any questions regarding this information please feel free to contact me at your convenience.
My direct telephone number is:
Very truly yours,
File:
Law Enforcement Relations
EFTA00007253

=== Page 2 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Feb 10, 2005
Page 19 of 24
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BWC&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes 1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Free Txt Msg
Messages 300
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
: Minutes
-
-
5
-
RIM Blackberry
Megabytes 0.0069
-
-
-
T-Mobile to T-Mobile
Minutes
-
-
...
8
-
Txt Msg Recd
Messages 2
-
-
-
Txt Msg Sent
Messages 1
-
-
-
Amount
Totals
Monthly Service Charges
$
3.77
Partial monthly charge for BB BWC&BES AddOn from 2/08/05 to 2/08/05
$ 1:00
Partial monthly charge for NW Get More Ultra w/Nts from 2/08/05 to 2/08/05
$ 2.67
Partial monthly charge for Text Message 300 from 2/08/05 to 2/08/05
$ 0.10
Partial monthly charge for WorldClass Int'l Rate from 2/08/05 to 2/08/05
$ -
One Time Charges
$ 35.00
One time charge for Activation Fee
$ 35.00
Taxes, Fees and Surcharges
$
8.47
Government Fees and Taxes
Federal Excise Tax
$ 0.11
Federal Universal Service Fund
$ 0.53
State Gross Receipts Tax
$ 0.14
State Sales Tax
$ 1.66
State Telecom Excise
$ 0.95
County Surcharge
$ 0.04
County Telecom Excise
$ 0.74
MCTD Surcharge
$ 0.23
Local Sales Tax
$ 1.71
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 47.24
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/08/05 Miami, FL
9:23 PM
(F)
8
$
-
$
-
$
-
Total Zero VM calls
5
$
-
$
-
$
-
SUBTOTAL
13
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K).WPS Call
EFTA00007254

=== Page 3 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Feb 10, 2005
Page 20 of 24
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
2/08/05 RIM Blackberry
0.0069
$
SUBTOTAL
0.0069
$
-
Total of All Usage Charges
$
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007255

=== Page 4 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Mar 10, 2005
Page 17 of 22
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BWC&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Free Txt Msg
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
38
3
9
RIM Blackberry
Megabytes 0.1434
-
-
-
T-Mobile to T-Mobile
Minutes
-
2
23
1
Txt Msg Recd
Messages 24
-
-
-
Txt Msq Sent
Messages 38
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BWC&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Taxes, Fees and Surcharges
$ 17.99
Government Fees and Taxes
Federal Excise Tax
$ 2.55
Federal Universal Service Fund
$ 1.15
State Gross Receipts Tax
$ 0.31
State Sales Tax
$ 3.65
State Telecom Excise
$ 2.07
County Surcharge
$ 0.10
County Telecom Excise
$ 1.64
MCTD Surcharge
$ 0.50
Local Sales Tax
$ 3.66
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 130.95
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/08/05
New York, NY
11:58 AM
1
$
-
$
-
$
-
2/09/05
Incoming
11:27 AM
1
$
-
$
-
$
-
2/09/05
Marion, OH
11:37 AM
(F)
1
$
-
$
-
$
-
2/09/05
Miami, FL
7:55 PM
(F)
1
$
=
$
-
$
-
2/09/05
Miami, FL
9:58 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007256

=== Page 5 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Mar 10, 2005
Page 18 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
2/09/05
Miami, FL
10:00 PM
(F)
22
$
-
$
-
$
-
2/10/05
Incoming
8:36 AM
1
$
-
$
-
$
-
2/10/05
Incoming
7:03 PM
2
$
-
$
-
$
-
2/11/05
New York, NY
8:12 AM
1
$
-
$
-
$
-
2/11/05
New York, NY
8:13 AM
1
$
-
$
-
$
-
2/11/05 Incoming
8:14 AM
2
$
-
$
-
$
-
2/11/05
Incoming
8:24 AM
2
$
-
$
-
$
-
2/11/05
New York, NY
8:30 AM
1
$
-
$
-
$
-
2/11/05
Incoming
3:58 PM
1
$
-
$
-
$
-
2/13/05 New York, NY 11:18 AM
2
$
-
$
-
$
-
2/16/05
Incoming
9:12 AM
1
$
-
$
-
$
-
2/16/05
Incoming
5:39 PM
1
$
-
$
-
$
-
2/16/05
New York, NY
5:41 PM
1
$
-
$
-
$
-
2/16/05 Incoming
5:42 PM
2
$
-
$
-
$
-
2/17/05
Incoming
3:14 PM
1
$
-
$
-
$
-
2/17/05
New York, NY
3:17 PM
1
$
-
$
-
$
-
2/17/05
New York, NY
8:28 PM
1
$
-
$
-
$
-
2/18/05
Incoming
9:02 AM
1
$
-
$
-
$
-
2/25/05 Incoming
9:53 PM
3
$
-
$
-
$
-
2/28/05
Incoming
7:45 PM
2
$
-
$
-
$
-
3/01/05
New York, NY
8:32 PM
$
2
$
-
$
-
$
-
3/02/05
New York, NY
9:15 AM
$
1
$
-
$
-
$
-
3/03/05
Incoming
8:51 AM
$
3
$
-
$
-
$
-
3/04/05
Incoming
12:51 PM
$
1
$
-
$
-
$
-
3/05/05
Incoming
7:52 AM
-
(F)
1
$
-
$
-
$
-
3/07/05 W Palm Bch, FL 8:53 AM
:
1
$
-
$
-
$
-
Total Zero VM calls
13
$
-
$
-
$
-
SUBTOTAL
76
$
-
$
-
$
-
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
2/09/05
RIM Blackberry
0.0079
$
-
2/10/05
RIM Blackberry
0.0010
$
-
2/11/05
RIM Blackberry
0.0078
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007257

=== Page 6 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Mar 10, 2005
Page 19 of 22
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
2/12/05
RIM Blackberry
0.0140
$
-
2/13/05
RIM Blackberry
0.0268
$
-
2/14/05
RIM Blackberry
0.0020
$
-
2/15/05
RIM Blackberry
0.0088
$
-
2/16/05
RIM Blackberry
0.0030
$
-
2/17/05
RIM Blackberry
0.0020
$
-
2/18/05
RIM Blackberry
0.0080
$
-
2/22/05
RIM Blackberry
0.0158
$
-
2/23/05
RIM Blackberry
0.0010
$
-
2/24/05
RIM Blackberry
0.0090
$
-
2/27/05
RIM Blackberry
0.0166
$
-
3/01/05
RIM Blackberry
0.0099
$
-
3/02/05
RIM Blackberry
0.0098
$
-
SUBTOTAL
0.1434
$
-
Total of All Usage Charges
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007258

=== Page 7 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Apr 09, 2005
Page 21 of 27
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Free Txt Msg
Messages 300
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
INTL Txt Msg Sent
Messages 4
-
-
-
Included Plan Minutes
Minutes
-
74
1
23
RIM Blackberry
Megabytes 0.1654
-
-
-
T-Mobile to T-Mobile
Minutes -
4
4
. -
Txt Msg Recd
Messages 10
-
-
-
Txt Msg Sent
Minutes
-
-
0:01
-
Txt Msq Sent
Messages 33
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$
9.35
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 8.75
MESSAGING CHARGES
$ 0.60
Taxes, Fees and Surcharges
S
19.99
Government Fees and Taxes
Federal Excise Tax
$ 2.82
Federal Universal Service Fund
$ 1.43
State Gross Receipts Tax
$ 0.35
State Sales Tax
$ 4.06
State Telecom Excise
$ 2.38
County Surcharge
$ 0.12
County Telecom Excise
$ 1.83
MCTD Surcharge
$ 0.56
Local Sales Tax
$ 4.08
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 142.30
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/16/05 New York, NY 3:14 PM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007259

=== Page 8 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Apr 09, 2005
Page 22 of 27
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/16/05
New York, NY
5:41 PM
1
$
-
$
-
$
-
3/17/05
New York, NY
2:41 PM
1
$
-
$
-
$
-
3/17/05 New York, NY 2:42 PM
1
$
1"
$
-
$
-
3/18/05 New York, NY 11:37 AM
1
$
-
$
-
$
-
3/18/05 W Palm Bch, FL 11:56 AM
1
$
-
$
-
$
-
-
3/19/05 Dir Asst
1:08 PM
411
3
$
-
$
1.25
$
1.25
3/19/05
New York, NY
4:28 PM
1
$
-
$
-
$
-
3/20/05
New York, NY 10:27 AM
1
$
-
$
-
$
-
3/20/05
Incoming
10:43 AM
4
$
-
$
-
$
-
3/20/05
Incoming
5:57 PM
1
$
-
$
-
$
=
3/20/05
Incoming
5:58 PM
1
$
-
$
-
$
-
---
3/20/05
W Palm Bch, FL 6:00 PM
1
$
=
$
-
$
-
3/21/05
Incoming
10:19 AM
5
$
-
$
-
$
-
3/21/05
1
$
--
Incoming
10:25 AM
-
$
-
$
-
3/21/05 New York, NY 10:35 AM
1
$
-
$
-
$
-
3/21/05
Incoming
10:38 AM
Blocked NBR
2
$
-
$
-
$
-
3/21/05
New York, NY
5:47 PM
3
$
-
$
-
$
-
3/22/05
Incoming
9:02 AM
1
$
-
$
-
$
-
3/22/05
Incoming
4:19 PM
Blocked NBR
1
$
-
$
-
$
-
3/23/05
New York, NY
9:03 AM
1
$
-
$
-
$
-
3/24/05
New York, NY 10:34 AM
1
$
-
$
-
$
-
3/24/05
Incoming
2:34 PM
Blocked NBR
1
$
-
$
--
$
-
3/29/05
Miami, FL
4:23 PM
(F)
1
$
-
$
-
$
-
3/29/05
Miami, FL
4:23 PM
(F)
1
$
-
$
.
$
-
3/29/05
New York, NY
5:25 PM
(F)
1
-
$
-
$
-
$
-
3/29/05
New York, NY
5:26 PM
(F)
1
$
-
$
-
$
-
3/30/05 New York, NY 11:00 AM
1
$
-
$
-
$
-
3/30/05 New York, NY 11:01 AM
2
$
-
$
-
$
-
3/30/05
New York, NY
2:32 PM
2
$
-
$
-
$
-
3/31/05 1-888 #
8:05 AM
2
$
-
$
-
$
-
3/31/05
Dir Asst
8:10 AM
411
2
$
-
$
1.25
$
1.25
3/31/05 W Palm Bch, FL 8:13 AM
1
$
-
$
-
$
-
3/31/05 Dir Asst
8:49 AM
411
4
$
-
$
1.25
$
1.25
3/31/05 Dir Asst
9:01 AM
411
5
$
-
$
1.25
$
1.25
3/31/05 Dir Asst
9:12 AM
411
7
$
-
$
1.25
$
1.25
3/31/05 Dir Asst
9:19 AM
411
2
$
-
$
1.25
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007260

=== Page 9 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Apr 09, 2005
Page 23 of 27
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
3/31/05 Dir Asst
9:44 AM
411 (A)
8
$
-
$
1.25
$
1.25
3/31/05 W Palm Bch, FL 10:38 AM
1
$
-
$
-
$
-
3/31/05 W Palm Bch, FL 11:55 AM
1
$
-
$
-
$
-
3/31/05 Incoming
1:15 PM
1
$
-
$
-
$
-
4/01/05 Miami, FL
10:57 PM
(F)
4
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:08 AM
1
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:50 AM
2
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 9:53 AM
1
$
-
$
-
$
-
4/02/05 Willoughby, OH 10:25 AM
1
$
-
$
-
$
-
4/02/05 W Palm Bch, FL 10:32 AM
2
$
-
$
-
$
-
4/02/05 New York, NY 11:00 AM
1
$
-
$
-
$
-
4/03/05 Queens Nyc, NY 8:48 AM
2
$
-
$
-
$
-
4/03/05 W Palm Bch, FL 11:54 AM
1
$
-
$
-
$
-
4/07/05 New York, NY 9:06 AM
1
$
-
$
-
$
-
4/07/05 Incoming
11:46 AM Blocked NBR
2
$
-
$
-
$
-
Total Zero VM calls
9
$
-
$
-
$
⑉
SUBTOTAL
106
$
-
$
8.75
$
8.75
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
3/25/05 Poland
4:12 PM
Text
1
Outgoing
$
0.15
3/25/05 Poland
4:13 PM
Text
1
Outgoing
$
0.15
3/25/05 Internatio, PO 8:12 PM
Text
1
Outgoing
$
0.15
3/25/05 Internatio, PO 8:13 PM
Text
1
Outgoing
$
0.15
Subtotal included Messages with Zero Charges
46
$
-
SUBTOTAL
50
$
0.60
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
3/02/05
RIM Blackberry
0.0010
$
-
3/03/05
RIM Blackberry
0.0069
$
-
3/05/05
RIM Blackberry
0.0010
$
-
3/07/05
RIM Blackberry
0.0137
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007261

=== Page 10 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Apr 09, 2005
Page 24 of 27
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
3/15/05
RIM Blackberry
0.0049
$
-
3/16/05
RIM Blackberry
0.0088
$
-
-
3/21/05
RIM Blackberry
0.0010
$
-
-
3/22/05
RIM Blackberry
0.0358
$
-
3/23/05
RIM Blackberry
0.0049
$
-
3/24/05
RIM Blackberry
0.0318
$
-
3/30/05
RIM Blackberry
0.0148
$
-
4/01/05
RIM Blackberry
0.0030
$
-
4/02/05
RIM Blackberry
0.0010
$
-
4/03/05
RIM Blackberry
0.0030
$
-
4/04/05
RIM Blackberry
0.0069
$
-
4/05/05
RIM Blackberry
0.0140
$
-
4/06/05
RIM Blackberry
0.0129
$
-
SUBTOTAL
0.1654
$
-
Total of All Usage Charges
$
9.35
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007262

=== Page 11 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 09, 2005
Page 23 of 29
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Free Txt Msq
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
:
62
40
15
RIM Blackberry
Megabytes 0.1605
-
-
-
T-Mobile to T-Mobile
Minutes
-
6
-
-
-
Txt Msg Recd
Messages 89
-
-
-
Txt Msg Sent
Minutes
-
0:03
0:01
0:01
-
-----
Txt Msq Sent
Messages 92
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
-
$ -
Usage Charges
$
4.34
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 4.34
Taxes, Fees and Surcharges
$ 19.00
Government Fees and Taxes
Federal Excise Tax
$ 2.69
Federal Universal Service Fund
$ 1.36
State Gross Receipts Tax
$ 0.33
State Sales Tax
$ 3.82
State Telecom Excise
$ 2.25
County Surcharge
$ 0.11
County Telecom Excise
$ 1.71
MCTD Surcharge
$ 0.54
Local Sales Tax
$ 3.83
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 136.30
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/10/05
Incoming
5:35 PM
1
$
-
$
-
$
-
4/10/05 Incoming
6:17 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007263

=== Page 12 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 09, 2005
Page 24 of 29
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/10/05
New York, NY
7:03
PM
2
$
-
$
-
$
-
4/10/05 W Palm Bch, FL 8:18 PM
1
$
-
$
-
$
-
4/10/05 New York, NY 8:22 PM
1
$
-
$
-
$
-
4/10/05 New York, NY 8:23 PM
1
$
-
$
-
$
-
4/10/05 W Palm Bch, FL 10:01 PM
1
$
-
$
-
$
-
4/11/05 W Palm Bch, FL 8:52 AM
1
$
-
$
-
$
-
4/11/05 New York, NY 8:58 AM
1
$
-
$
-
$
-
4/11/05 New York, NY 9:10 AM
1
$
-
$
-
$
-
4/11/05 W Palm Bch, FL 9:55 AM
1
$
-
$
-
$
-
4/14/05 Char Amale, VI 10:55 AM
1
$
-
$
-
$
-
4/14/05 Char Amale, VI 10:56 AM
1
$
-
$
-
$
-
...
4/14/05 Char Amale, VI 10:57 AM
1
$
-
$
-
$
-
4/14/05 Char Amale, VI 10:58 AM
1
$
-
$
-
$
-
-
4/15/05 Char Amale, VI 12:49 PM
1
$
-
$
0.59
$
0.59
4/16/05 New York, NY 11:13 AM
1
$
-
$
-
$
-
4/16/05
Incoming
11:29 AM
NBR Unavail
3
$
-
$
-
$
-
4/17/05 New York, NY 11:55 AM
1
$
-
$
-
$
-
4/19/05 New York, NY 8:59 AM
1
$
-
$
-
$
-
4/19/05 New York, NY 6:19 PM
1
$
-
$
-
$
-
4/19/05 New York, NY 6:19 PM
1
$
-
$
-
$
-
4/20/05 New York, NY 4:13 PM
1
$
-
$
-
$
-
4/21/05 New York, NY 9:01 AM
1
$
-
$
-
$
-
4/21/05 New York, NY 12:54 PM
(F)
1
$
-
$
-
$
-
4/21/05
Miami, FL
9:48 PM
17
$
-
$
-
$
-
4/22/05
New York, NY
9:05 AM
1
$
-
$
-
$
-
4/22/05
Incoming
12:09 PM
Blocked NBR
4
$
-
$
-
$
-
4/22/05
New York, NY
4:20 PM
(F)
1
$
-
$
-
$
-
4/22/05 New York, NY 5:23 PM
1
$
-
$
-
$
-
4/22/05 New York, NY 5:23 PM
1
$
-
$
-
$
-
4/22/05 New York, NY 5:23 PM
1
$
-
$
-
$
-
4/22/05
Incoming
5:25 PM
1
$
-
$
-
$
-
4/22/05 New York, NY 5:26 PM
(F)
1
$
-
$
-
$
-
4/26/05 New York, NY 4:28 PM
(F)
1
$
-
$
-
$
-
4/28/05 New York, NY 11:30 AM
1
$
-
$
-
$
-
4/28/05 New York, NY 11:30 AM
3
$
-
$
-
$
-
4/28/05 New York, NY 11:05 PM
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007264

=== Page 13 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 09, 2005
Page 25 of 29
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
4/28/05
New York, NY
11:57 PM
4
$
-
$
-
$
-
4/29/05
Incoming
10:57 AM
2
$
-
$
-
$
-
4/29/05
Incoming
2:46 PM
Blocked NBR
1
$
-
$
-
$
-
4/29/05
New York, NY
7:34 PM
1
$
-
$
-
$
-
4/29/05
New York, NY
7:34 PM
1
$
-
$
-
$
I
5/02/05
Incoming
11:15 AM
1
$
-
$
-
$
-
5/02/05
Incoming
11:26 AM
1
$
-
$
-
$
-
5/02/05
Incoming
11:36 AM
1
$
-
$
-
$
-
5/02/05
Incoming
12:00 PM
1
$
-
$
-
$
=
5/02/05
Dir Asst
12:07 PM
411
1
$
-
$
1.25
$
1.25
5/02/05
Incoming
8:47 PM
1
$
-
$
-
$
-
:
5/03/05
Incoming
10:42 AM
1
$
-
$
-
$
-
5/03/05
Incoming
12:44 PM
NBR Unavail
1
$
-
$
-
$
-
5/04/05
New York, NY
2:39 PM
1
$
-
$
-
-
$
-
5/04/05
New York, NY
8:18 PM
(F)
1
$
-
$
-
$
-
5/05/05
Incoming
3:29 PM
1
$
-
$
-
$
-
5/05/05
Incoming
5:14 PM
6
$
-
$
-
$
-
5/05/05
Dir Asst
9:49 PM
411
6
$
-
$
1.25
$
1.25
5/05/05 Dir Asst
9:55 PM
411
8
$
-
$
1.25
$
1.25
5/06/05 New York, NY 9:07 AM
1
$
-
$
-
$
-
5/06/05 New York, NY 9:07 AM
1
$
-
$
-
$
-
5/06/05
Incoming
11:34 AM
1
$
-
$
-
$
-
5/06/05 New York, NY 1:01 PM
1
$
,
$
-
$
-
Total Zero VM calls
20
$
-
$
-
$
-
SUBTOTAL
128
$
-
$
4.34
$
4.34
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
4/07/05
RIM Blackberry
0.0090
$
-
4/08/05
RIM Blackberry
0.0039
$
-
4/11/05
RIM Blackberry
0.0120
$
-
4/15/05
RIM Blackberry
0.0039
$
-
4/16/05
RIM Blackberry
0.0010
$
-
4/17/05
RIM Blackberry
0.0058
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007265

=== Page 14 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
May 09, 2005
Page 26 of 29
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
4/18/05
RIM Blackberry
0.0119
$
-
4/19/05
RIM Blackberry
0.0160
$
-
4/20/05
RIM Blackberry
0.0059
$
-
4/21/05
RIM Blackberry
0.0070
$
-
4/22/05
RIM Blackberry
0.0050
$
-
4/23/05
RIM Blackberry
0.0010
$
-
4/24/05
RIM Blackberry
0.0088
$
-
4/26/05
RIM Blackberry
0.0050
$
-
4/27/05
RIM Blackberry
0.0138
$
-
4/28/05
RIM Blackberry
0.0029
$
-
4/29/05
RIM Blackberry
0.0158
$
.
5/05/05
RIM Blackberry
0.0050
$
-
5/06/05
RIM Blackberry
0.0070
$
-
5/07/05
RIM Blackberry
0.0079
$
-
5/08/05
RIM Blackberry
0.0119
$
-
SUBTOTAL
0.1605
$
-
Total of All Usage Charges
$
4.34
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007266

=== Page 15 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jun 09, 2005
Page 18 of 23
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Free Txt Msg
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
74
5
13
RIM Blackberry
Megabytes 0.0835
-
-
-
T-Mobile to T-Mobile
Minutes
-
10
2
-
Txt Msg Recd
Messages 48
-
-
-
Txt Msg Sent
Minutes
-
0
0:01
0:07
Txt Msq Sent
Messages 71
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$
1.25
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
1.25
Taxes, Fees and Surcharges
$ 18.23
Government Fees and Taxes
Federal Excise Tax
$ 2.59
Federal Universal Service Fund
$ 1.31
State Gross Receipts Tax
$ 0.32
State Sales Tax
$ 3.48
State Telecom Excise
$ 2.16
County Surcharge
$ 0.11
County Telecom Excise
$ 1.66
MCTD Surcharge
$ 0.52
Local Sales Tax
$ 3.72
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 132.44
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/09/05
Incoming
9:13 PM
2
$
-
$
-
$
-
5/10/05
New York, NY
1:02 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007267

=== Page 16 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jun 09, 2005
Page 19 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/10/05
New York, NY
1:02 PM
(F)
1
$
-
$
-
$
-
5/10/05
New York, NY
1:03 PM
2
$
-
$
-
$
-
5/10/05 New York, NY 6:51 PM
(F)
1
$
-
$
-
$ - -
5/10/05 New York, NY 7:18 PM
(F)
1
$
-
$
-
$
-
5/10/05 New York, NY 7:26 PM
1
$
-
$
-
$ - -
5/10/05 New York, NY 8:30 PM
2
$
-
$
-
$
-
5/11/05 New York, NY 8:39 AM
1
$
-
$
-
$
-
5/11/05 New York, NY 10:08 AM
1
$
-
$
-
$
-
5/11/05 New York, NY 10:09 AM
(F)
1
$
-
$
-
$
-
5/11/05 New York, NY 10:10 AM
1
$
-
$
-
$
-
5/11/05
Incoming
11:01 AM
Blocked NBR
3
$
-
$
-
$
-
-
5/11/05 W Palm Bch, FL 11:18 AM
1
$
-
$
-
$
-
5/11/05 Queens Nyc, NY 11:20 AM
4
$
-
$
-
$
-
5/11/05 W Palm Bch, FL 6:23 PM
1
$
-
$
-
$
|
-
5/12/05 New York, NY 9:02 AM
1
$
-
$
-
$
-
5/12/05
Incoming
10:32 AM
1
$
-
$
-
$
-
5/12/05
Incoming
5:50 PM
1
$
-
$
-
$
-
5/12/05 New York, NY 5:51 PM
1
$
-
$
-
$
-
5/12/05
Marion, OH
6:10 PM
(F)
1
$
-
$
-
$
-
5/12/05
Marion, OH
6:10 PM
(F)
1
$
-
$
-
$
-
5/12/05
Marion, OH
6:20 PM
(F)
1
$
-
$
-
$
-
5/16/05 Incoming
3:19 PM
1
$
-
$
-
$
-
5/16/05
Incoming
3:40 PM
1
$
-
$
-
$
-
5/19/05 Incoming
9:08 AM
1
$
-
$
-
$
I
5/19/05
Incoming
9:28 AM
1
$
-
$
-
$
-
5/19/05
New York, NY
5:34 PM
1
$
-
$
-
$
-
5/22/05
New York, NY
9:48 PM
1
$
-
$
-
$
-
5/22/05
Incoming
9:48 PM
4
$
-
$
-
$
-
5/23/05 New York, NY 11:30 AM
1
$
-
$
.
$
-
5/23/05
Incoming
11:39 AM
2
$
-
$
-
$
-
5/23/05 New York, NY 12:04 PM
2
$
,
$
-
$
-
5/24/05
Miami, FL
8:30 PM
1
$
.
$
-
$
-
5/24/05
Miami, FL
8:47 PM
1
$
-
$
-
$
-
5/24/05
Miami, FL
8:49 PM
(F)
1
$
-
$
-
$
⑉
5/25/05
New York, NY
1:26 PM
6
$
-
$
-
$
-
5/26/05 Incoming
9:08 AM
2
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007268

=== Page 17 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jun 09, 2005
Page 20 of 23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
5/26/05
New York, NY
9:09 AM
4
$
-
$
-
$
-
5/26/05
Incoming
11:50 AM
1
$
-
$
-
$
-
5/26/05 New York, NY 12:23 PM
1
$
-
$
-
$
-
5/26/05
Incoming
5:02 PM
Blocked NBR
1
$
-
$
-
$
-
5/27/05
Incoming
10:33 AM
1
$
-
$
-
$
-
5/27/05
Incoming
1:29 PM
(F)
1
$
-
$
-
$
-
5/28/05
Incoming
11:07 PM
1
$
-
$
-
$
-
5/31/05
New York, NY
11:29 AM
1
$
-
$
-
$
-
6/03/05
Incoming
5:42 PM
Blocked NBR
1
$
-
$
-
$
-
6/05/05
New York, NY
6:54 PM
1
$
-
$
"
$
-
6/05/05
New York, NY
9:42 PM
1
$
-
$
-
$
-
6/05/05
New York, NY
9:44 PM
1
$
-
$
-
$
-
6/05/05 New York, NY 9:48 PM
1
$
-
$
-
$
-
6/05/05
New York, NY
9:51 PM
1
$
-
$
-
$
-
6/05/05
Incoming
9:57 PM
1
$
-
$
-
$
-
6/06/05 W Palm Bch, FL 7:55 PM
1
$
-
$
-
$
-
6/06/05 W Palm Bch, FL 7:58 PM
3
$
-
$
-
$
-
6/06/05
Dir Asst
8:01 PM
411
5
$
-
$
1.25
$
1.25
6/06/05 1-800 #
8:06 PM
2
$
-
$
-
$
-
6/06/05
Miami, FL
9:28 PM
1
$
-
$
-
$
-
6/06/05
Miami, FL
9:29 PM
(F)
1
$
-
$
-
$
-
6/06/05
Miami, FL
9:43 PM
1
$
-
$
-
$
-
6/06/05
Miami, FL
9:44 PM
(F)
1
$
-
$
-
$
-
6/06/05
New York, NY
9:50 PM
1
$
-
$
-
$
-
6/07/05
Incoming
7:47 AM
1
$
-
$
-
$
-
6/08/05
New York, NY
6:16 PM
1
$
-
$
-
$
-
Total Zero VM calls
14
$
-
$
-
$
-
SUBTOTAL
107
$
-
$
1.25
$
1.25
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
134
$
-
SUBTOTAL
134
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007269

=== Page 18 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jun 09, 2005
Page 21 of 23
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
5/08/05
RIM Blackberry
0.0010
$
-
5/09/05
RIM Blackberry
0.0239
$
-
5/10/05
RIM Blackberry
0.0129
$
-
5/11/05
RIM Blackberry
0.0178
$
-
5/12/05
RIM Blackberry
0.0060
$
-
5/16/05
RIM Blackberry
0.0030
$
-
5/17/05
RIM Blackberry
0.0039
$
-
5/19/05
RIM Blackberry
0.0030
$
-
5/25/05
RIM Blackberry
0.0010
$
-
6/01/05
RIM Blackberry
0.0020
$
-
6/03/05
RIM Blackberry
0.0030
$
-
6/05/05
RIM Blackberry
0.0040
$
-
6/06/05
RIM Blackberry
0.0020
$
-
SUBTOTAL
0.0835
$
-
Total of All Usage Charges
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007270

=== Page 19 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jul 10, 2005
Page 17 of 22
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
133
7
5
-
RIM Blackberry
Megabytes 0.2759
-
-
-
T-Mobile to T-Mobile
Minutes
-
6
-
8
.
Txt Msg Recd
Messages 74
-
-
-
Txt Msg Sent
Minutes
-
-
-
0:05
Txt Msq Sent
Messages 68
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$
11.25
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 11.25
Taxes, Fees and Surcharges
$
20.15
Government Fees and Taxes
Federal Excise Tax
$ 2.90
Federal Universal Service Fund
$ 1.47
State Gross Receipts Tax
$ 0.36
State Sales Tax
$
3.90
State Telecom Excise
$ 2.42
County Surcharge
$ 0.13
County Telecom Excise
$ 1.86
MCTD Surcharge
$ 0.58
Local Sales Tax
$ 4.17
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 144.36
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/09/05
Dir Asst
6:29 PM
411
6
$
-
$
1.25
$
1.25
6/10/05
Dir Asst
10:12 AM
411
11
$
-
$
1.25
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007271

=== Page 20 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 10, 2005
Page 18 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/10/05 Dir Asst
10:29 AM
411
2
$
-
$
1.25
$
1.25
6/10/05 New Canaan, CT 10:46 AM
3.
$
-
$
-
$
-
6/10/05 New Canaan, CT 10:52 AM
3
$
-
$
-
$
-
6/10/05 New York, NY 10:59 AM
2
$
-
$
-
$
-
6/10/05 Grand Rpds, MI 12:54 PM
1
$
-
$
-
$
-
6/10/05 Grand Rpds, MI 12:54 PM
1
$
-
$
-
$
-
6/10/05 New York, NY 3:55 PM
2
$
-
$
-
$
-
6/10/05 New York, NY 7:09 PM
1
$
-
$
-
$
-
6/10/05 New York, NY 7:39 PM
1
$
-
$
-
$
-
6/12/05 W Palm Bch, FL 10:40 AM
1
$
=
$
-
$
-
6/12/05 Incoming
5:22 PM
(F)
3
$
-
$
-
$
-
6/13/05 Dir Asst
12:30 PM
411
5
$
-
$
1.25
$
1.25
6/13/05 Dir Asst
12:34 PM
411
5
$
-
$
1.25
$
1.25
6/13/05 New York, NY 3:56 PM
1
$
-
$
-
$
"
6/13/05 New York, NY 3:57 PM
1
$
-
$
-
$
-
6/13/05 New York, NY 3:59 PM
1
$
-
$
-
$
-
6/13/05
Incoming
6:53 PM
1
$
-
$
-
$
-
6/13/05
Incoming
6:58 PM
3
$
-
$
-
$
-
6/13/05
New York, NY
7:44 PM
1
$
-
$
-
$
-
6/13/05
Miami, FL
9:46 PM
1
$
-
$
-
$
-
6/14/05
New York, NY
8:21 AM
2
$
-
$
-
$
-
6/14/05
Incoming
9:50 AM
(F)
1
$
-
$
-
$
-
6/14/05
Miami, FL
6:59 PM
(F)
1
$
-
$
*
$
.
6/14/05 1-888 #
8:16 PM
1
$
-
$
-
$
.
6/14/05
New York, NY
9:26 PM
2
$
-
$
-
$
"
6/15/05
Dir Asst
11:24 AM
411
4
$
-
$
1.25
$
1.25
6/15/05
New York, NY
4:37 PM
1
$
-
$
-
$
-
6/15/05
Dir Asst
5:45 PM
411
2
$
-
$
1.25
$
1.25
6/15/05
Dir Asst
5:56 PM
411
2
$
-
$
1.25
$
1.25
6/15/05 Dir Asst
6:29 PM
411
1
$
-
$
1.25
$
1.25
6/16/05
New York, NY
4:56 PM
2
$
-
$
-
$
,
6/17/05
New York, NY
1:38 PM
1
$
-
$
-
$
-
6/17/05
Incoming
2:18 PM
1
$
I
$
-
$
-
6/17/05
Incoming
2:27 PM
1
$
-
$
-
$
-
6/19/05
Miami, FL
7:16 PM
1
$
-
$
-
$
-
6/19/05 Miami, FL
7:18 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemall (H) Free Calls
(K) WPS Call
EFTA00007272

=== Page 21 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 10, 2005
Page 19 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
6/19/05
Incoming
7:49 PM
(F)
3
$
-
$
-
$
-
6/20/05
Incoming
9:20 AM
1
$
-
$
-
$
-
6/22/05 New York, NY 12:10 PM
1
$
-
$
-
$
-
6/22/05 New York, NY 12:11 PM
2
$
-
$
-
$
-
6/22/05 New York, NY 12:13 PM
1
$
-
$
-
$
-
6/22/05 New York, NY 4:06 PM
(F)
2
$
-
$
-
$
-
6/23/05 Queens Nyc, NY 3:34 PM
1
$
-
$
-
$
-
6/23/05 New York, NY 8:15 PM
1
$
-
$
-
$
-
6/24/05
Miami, FL
4:27 PM
(F)
1
$
-
$
-
$
-
6/26/05
Incoming
3:53 PM
1
$
-
$
-
$
-
6/26/05 Sanbarbara, CA 3:53 PM
(F)
1
$
-
$
-
$
-
6/28/05
Miami, FL
2:25 PM
2
$
=
$
=
$
-
6/28/05 New York, NY 5:24 PM
2
$
-
$
-
$
-
6/29/05 New York, NY 10:02 AM
2
$
-
$
-
$
-
6/29/05 New York, NY 10:06 AM
1
$
-
$
-
$
-
6/29/05 New York, NY 10:21 AM
3
$
-
$
-
$
-
6/29/05 Miami, FL
10:31 AM
(F)
1
$
-
$
=
$
-
6/29/05 Queens Nyc, NY 11:47 AM
3
$
-
$
-
$
-
6/29/05 Queens Nyc, NY 2:00 PM
1
$
-
$
-
$
-
6/29/05 Queens Nyc, NY 2:01 PM
2
$
-
$
-
$
-
6/29/05 New York, NY 2:08 PM
1
$
-
$
-
$
-
6/29/05 New York, NY 2:19 PM
1
$
-
$
-
$ -
6/29/05 1-800 #
3:11 PM
1
$
-
$
-
$
-
6/29/05 New York, NY 3:31 PM
3
$
-
$
-
$
-
6/29/05 Queens Nyc, NY 4:05 PM
2
$
-
$
-
$
-
6/30/05 New York, NY 10:30 AM
5
$
-
$
-
$
-
6/30/05
New York, NY 10:41 AM
1
$
-
$
-
$
-
6/30/05 North Dade, FL 10:47 PM
4
$
-
$
-
$
#
7/03/05 New York, NY 1:21 PM
1
$
-
$
-
$
"
7/03/05
Miami, FL
4:32 PM
(F)
1
$
-
$
-
$
-
7/04/05 W Palm Bch, FL 9:07 AM
1
$
-
$
-
$
-
7/06/05 Miami, FL
9:10 AM
1
$
-
$
1
$
-
7/06/05
Miami, FL
9:13 AM
4
$
-
$
-
$
-
7/06/05
Miami, FL
9:21 AM
4
$
-
$
-
$
-
7/06/05 Miami, FL
1:49 PM
4
$
-
$
-
$
-
Total Zero VM calls
13
$
-
$
-
$
-
Call Type: (A) Call Waiting (8) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007273

=== Page 22 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Jul 10, 2005
Page 20 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
SUBTOTAL
159
$
-
$ 11.25
$ 11.25
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
151
$
-
SUBTOTAL
151
$
.
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
6/08/05
RIM Blackberry
0.0109
$
-
6/13/05
RIM Blackberry
0.0010
$
-
6/14/05
RIM Blackberry
0.0050
$
-
6/15/05
RIM Blackberry
0.0290
$
-
6/16/05
RIM Blackberry
0.0240
$
.
6/17/05
RIM Blackberry
0.0298
$
-
6/18/05
RIM Blackberry
0.0267
$
-
6/19/05
RIM Blackberry
0.0168
$
-
6/20/05
RIM Blackberry
0.0168
$
#
6/21/05
RIM Blackberry
0.0217
$
-
6/22/05
RIM Blackberry
0.0049
$
-
6/26/05
RIM Blackberry
0.0029
$
-
6/27/05
RIM Blackberry
0.0147
$
,
6/28/05
RIM Blackberry
0.0118
$
-
6/29/05
RIM Blackberry
0.0186
$
-
6/30/05
RIM Blackberry
0.0137
$
-
7/01/05
RIM Blackberry
0.0137
$
-
7/02/05
RIM Blackberry
0.0010
$
.
7/05/05
RIM Blackberry
0.0070
$
-
7/06/05
RIM Blackberry
0.0049
$
.
7/07/05
RIM Blackberry
0.0010
$
-
SUBTOTAL
0.2759
$
-
Total of All Usage Charges
$ 11.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WRS Call
EFTA00007274

=== Page 23 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Aug 09, 2005
Page 15 of 22
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
27
-
17
RIM Blackberry
Megabytes 0.0421
-
-
-
T-Mobile to T-Mobile
Minutes
-
4
-
9
Txt Msg Recd
Minutes
-
0
-
0
Txt Msg Recd
Messages 13
-
-
-
Txt Msg Sent
Minutes
-
-
-
0
Txt Msg Sent
Messages 15
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$
2.74
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 2.74
Taxes, Fees and Surcharges
$ 18.35
Government Fees and Taxes
Federal Excise Tax
$ 2.64
Federal Universal Service Fund
$ 1.33
State Gross Receipts Tax
$ 0.32
State Sales Tax
$ 3.48
State Telecom Excise
$ 2.20
County Surcharge
$ 0.11
County Telecom Excise
$ 1.66
MCTD Surcharge
$ 0.53
Local Sales Tax
$ 3.72
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 134.05
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/11/05 Miami, FL
10:26 AM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007275

=== Page 24 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Aug 09, 2005
Page, 16 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
7/22/05
New York, NY
4:48 PM
(F)
2
$
-
$
-
$
-
7/23/05
Dir Asst
4:07 PM
411
3
$
-
$
1.25
$
1.25
7/23/05 1-800 #
4:09 PM
7
$
-
$
-
$
-
7/26/05 Eatontown, NJ 3:39 PM
2
$
-
$
-
$
-
7/26/05 Keansburg. NJ 3:41 PM
1
$
-
$
-
$
-
7/26/05
Austin, TX
4:23 PM
3
$
-
$
-
$
-
7/26/05
New York, NY
4:26 PM
(A)
3
$
-
$
-
$
-
7/26/05
Austin, TX
4:29 PM
2
$
-
$
=
$
-
-
7/27/05
New York, NY
9:45 AM
3
$
-
$
-
$
-
7/27/05
New Albany, OH 9:48
AM
1
$
-
$
-
$
-
7/27/05 New York, NY 10:21 AM
1
$
-
$
-
$
-
7/29/05 New York, NY 2:32 PM
1
$
-
$
-
-
$
-
7/29/05 New York, NY 2:33 PM
1
$
-
$
-
$
-
7/29/05 New York, NY 2:34 PM
(F)
1
$
-
$
-
$
-
7/29/05
New York, NY
2:36 PM
1
$
-
$
-
$
-
7/29/05
Incoming
4:31 PM
(F)
1
$
-
$
-
$
-
7/31/05
New York, NY
3:25 PM
1
$
-
$
-
$
-
7/31/05
Lithuania
3:27 PM
1
$
-
$
1.49
$
1.49
7/31/05
New York, NY
3:30 PM
1
$
-
$
-
$
-
7/31/05
Incoming
5:37 PM
3
$
-
$
-
$
-
7/31/05 North Dade, FL 8:29 PM
(F)
7
$
-
$
-
$
-
8/01/05
Incoming
10:34 AM
2
$
-
$
-
$
-
8/01/05
Miami, FL
7:52 PM
3
$
-
$
-
$
-
8/07/05
New York, NY
5:57 PM
1
$
-
$
-
$
-
8/07/05
New York, NY
5:59 PM
(F)
2
$
-
$
-
$
-
8/08/05 New York, NY 3:20 PM
1
$
-
$
-
$
-
Total Zero VM calls
1
$
-
$
-
$
-
SUBTOTAL
57
$
-
$
2.74
$
2.74
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
31
$
-
SUBTOTAL
31
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007276

=== Page 25 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Aug 09, 2005
Page 17 of 22
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
7/21/05
RIM Blackberry
0.0078
$
-
7/22/05
RIM Blackberry
0.0029
$
-
7/23/05
RIM Blackberry
0.0078
$
-
7/28/05
RIM Blackberry
0.0049
$
-
8/02/05
RIM Blackberry
0.0010
$
"
8/05/05
RIM Blackberry
0.0049
$
-
8/06/05
RIM Blackberry
0.0029
$
-
8/08/05
RIM Blackberry
0.0099
$
-
SUBTOTAL
0.0421
$
-
Total of All Usage Charges
$
2.74
Call Type: (A) Call Walting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS.Call
EFTA00007277

=== Page 26 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Sep 11, 2005
Page 13 of 22
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
63
7
32
RIM Blackberry
Megabytes 0.1696
-
-
-
T-Mobile to T-Mobile
Minutes
-
20
-
6
Txt Msg Recd
Minutes
-
0:04
-
-
Txt Msg Recd
Messages 24
-
.
-
Txt Msg Recd Roaming
Messages
2
-
-
-
Txt Msg Sent
Messages
19
-
-
-
Txt Msq Sent Roaming
Messages
2
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$
-
Usage Charges
$
18.44
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
5.78
ROAMING CHARGES
$ 11.96
MESSAGING CHARGES
$
0.70
Taxes, Fees and Surcharges
$
19.03
Government Fees and Taxes
Federal Excise Tax
$
2.73
Federal Universal Service Fund
$
1.38
State Gross Receipts Tax
$
0.32
State Sales Tax
$
3.53
State Telecom Excise
$
2.27
County Surcharge
$
0.11
County Telecom Excise
$
1.68
MCTD Surcharge
$
0.55
Local Sales Tax
$
3.78
State 911
$
1.20
County 911
$
0.30
Regulatory Programs Fee*
$
0.86
Roaming Tax
$
0.32
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 150.43
EFTA00007278

=== Page 27 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 11, 2005
Page 14 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
8/16/05
Miami, FL
12:11 AM
7
$
-
$
-
$
-
8/16/05
Incoming
8:42 AM
2
$
-
$
-
$
-
8/16/05 Lithuania
9:52 AM
2
$
-
$
3.28
$
3.28
8/16/05 Dir Asst
10:05 AM
411
2
$
-
$
1.25
$
1.25
8/16/05 1-800 #
10:08 AM
1
$
-
$
-
$
-
8/16/05 1-800 #
10:10 AM
6
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 11:49 AM
1
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 11:55 AM
1
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 1:21 PM
1
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 1:21 PM
1
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 1:22 PM
1
$
-
$
-
$
-
8/19/05
Jupiter, FL
1:44 PM
1
$
-
$
-
$
-
8/19/05 New York, NY 1:45 PM
1
$
-
$
-
$
-
8/19/05
Jupiter, FL
4:25 PM
1
$
-
$
-
$
-
8/19/05 New York, NY 5:03 PM
1
1
$
-
$
-
$
-
8/19/05 Miami, FL
5:04 PM
(F)
1
$
-
$
-
$
-
8/19/05 Miami, FL
5:05 PM
.
1
$
-
$
-
$
-
8/19/05
Miami, FL
5:06 PM
(F)
1
$
-
$
-
$
-
8/19/05
Miami, FL
5:07 PM
(F)
1
$
-
$
-
$
-
8/19/05 Miami, FL
5:08 PM
(F)
1
$
=
$
-
$
-
8/19/05 W Palm Bch, FL 7:46 PM
2
$
-
$
-
$
-
8/19/05 New York, NY 7:48 PM
(F)
3
$
-
$
-
$
-
8/19/05 W Palm Bch, FL 7:51 PM
1
$
-
$
-
$
-
8/20/05 W Palm Bch, FL 9:18 AM
1
$
-
$
-
$
-
8/20/05 W Palm Bch, FL 9:19 AM
1
$
-
$
-
$
-
8/20/05 Boca Raton, FL 9:20 AM
2
$
-
$
-
$
-
8/20/05 W Palm Bch, FL 9:24 AM
(A)
1
$
#
$
-
$
"
8/20/05 W Palm Bch, FL 9:25 AM
1
$
-
$
-
$
-
8/20/05 W Palm Bch, FL 10:10 AM
1
$
#
$
-
$
-
8/20/05 W Palm Bch, FL 10:49 AM
1
$
-
$
-
$
-
8/20/05 W Palm Bch, FL 8:41 PM
1
$
-
$
-
$
-
8/20/05 New York, NY 8:42 PM
3
$
-
$
-
$
-
8/27/05 New York, NY 4:58 PM
1
$
.
$
-
$
-
8/28/05 New York, NY 4:33 PM
1
$
-
$
-
$
-
8/29/05 New York, NY 9:24 AM
2
$
-
$
-
$
-
F
8/29/05 Incoming
9:45 AM
3
$
-
$
-
$
-
Call Type: (A) Call-Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007279

=== Page 28 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Sep 11, 2005
Page 15 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
8/29/05
Incoming
10:00 AM
2
$
-
$
-
$
-
8/29/05 New York, NY 10:13 AM
2
$
-
$
-
$
-
8/29/05
Incoming
10:15 AM
1
$
-
$
-
$
-
8/29/05
Incoming
12:27 PM
4
$
-
$
-
$
-
8/29/05
Dir Asst
1:55 PM
411
3
$
-
$
1.25
$
1.25
8/30/05
Incoming
10:48 AM
2
$
-
$
-
$
-
8/30/05 New York, NY 11:08 AM
2
$
-
$
-
$
-
8/31/05
Incoming
9:51 AM
1
$
-
$
-
$
-
9/03/05 W Palm Bch, FL 2:16 PM
2
$
-
$
-
$
-
9/03/05 W Palm Bch, FL 8:43 PM
1
$
-
$
-
$
-
9/03/05 W Palm Bch, FL 8:44 PM
2
$
-
$
-
$
-
9/03/05 W Palm Bch, FL 8:46 PM
1
$
-
$
-
$
-
9/04/05 Incoming
10:10 AM
1
$
-
$
-
$
-
9/04/05 W Palm Bch, FL 10:36 AM
1
$
-
$
-
$
-
9/04/05 W Palm Bch, FL 10:37 AM
1
$
-
$
-
$
-
9/04/05 W Palm Bch, FL 2:03 PM
2
$
-
$
-
$
-
9/04/05
Incoming
2:23 PM
1
$
-
$
-
$
-
9/04/05
Incoming
6:12 PM
1
$
-
$
-
$
-
9/04/05
New York, NY
6:15 PM:
(F)
1
$
-
$
-
$
-
9/04/05 New York, NY 6:27 PM
(F)
1
$
-
$
-
$
-
9/04/05
Incoming
6:49 PM
1
$
-
$
-
$
-
9/04/05 W Palm-Bch, FL 6:55 PM
1
$
-
$
-
$
-
9/04/05 New York, NY 7:20 PM
(F)
1
$
-
$
-
$
-
9/04/05 New York, NY 7:42 PM
(F)
1
$
-
$
I
$
-
9/04/05
Incoming
7:43 PM
(F)
2
$
-
$
-
$
-
9/05/05 Miami, FL
10:38 AM
1
$
-
$
.
$
-
9/06/05 W Palm Bch, FL 4:56 PM
1
$
-
$
,
$
-
9/06/05 W Palm Bch, FL 4:57 PM
2
$
-
$
.
$
-
9/06/05
Incoming
6:09 PM
1
$
-
$
.
$
-
9/07/05
Incoming
12:17 PM
1
$
-
$
-
$
-
9/08/05
Incoming
10:51 AM
NBR Unavail
3
$
-
$
-
$
-
9/08/05
New York, NY
1:12 PM
1
$
-
$
-
$
-
9/08/05
Incoming
1:42 PM
2
$
-
$
-
$
.
9/08/05 New York, NY 1:50 PM
1
$
-
$
.
$
-
Total Zero VM calls
14
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F):Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007280

=== Page 29 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Sep 11, 2005
Page 16 of 22
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
SUBTOTAL
124
$
-
$
5.78
$
5.78
ROAMING CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
British V.I. (CCT)
9/02/05
Incoming
2:23 PM
NBR Unavail
1
$
2.99
$
-
$
2.99
9/02/05
Vm Retrieval
2:23 PM
123 (G)
1
$
2.99
$
-
$
2.99
9/03/05
Incoming
1:27 PM
1
$
2.99
$
-
$
2.99
9/03/05
Vm Retrieval
1:27 PM
123 (G)
1
$
2.99
$
"
$
2.99
Sub Total
4
$ 11.96
$
-
$ 11.96
SUBTOTAL
4
$ 11.96
$
-
$ 11.96
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
9/02/05 Usa
2:20 PM
Text
1
Outgoing
$
0.35
9/03/05 Usa
10:54 AM
Text
1
Outgoing
$
0.35
Subtotal included Messages with Zero Charges
52
$
-
SUBTOTAL
54
$
0.70
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
8/09/05
RIM Blackberry
0.0049
$
-
8/10/05
RIM Blackberry
0.0010
$
-
8/11/05
RIM Blackberry
0.0020
$
-
8/12/05
RIM Blackberry
0.0059
$
-
8/13/05
RIM Blackberry
0.0099
$
-
8/14/05
RIM Blackberry
0.0069
$
=
8/15/05
RIM Blackberry
0.0129
$
-
8/16/05
RIM Blackberry
0.0249
$
-
8/17/05
RIM Blackberry
0.0110
$
-
8/18/05
RIM Blackberry
0.0020
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007281

=== Page 30 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Sep 11, 2005
Page 17 of 22
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
8/19/05
RIM Blackberry
0.0078
$
-
8/22/05
RIM Blackberry
0.0049
$
-
8/24/05
RIM Blackberry
0.0107
$
-
8/25/05
RIM Blackberry
0.0108
$
-
8/26/05
RIM Blackberry
0.0088
$
-
8/27/05
RIM Blackberry
0.0069
$
-
8/28/05
RIM Blackberry
0.0088
$
-
8/29/05
RIM Blackberry
0.0088
$
-
8/30/05
RIM Blackberry
0.0059
$
-
9/04/05
RIM Blackberry
0.0088
$
-
9/05/05
RIM Blackberry
0.0060
$
-
SUBTOTAL
0.1696
$
-
Total of All Usage Charges
$
18.44
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K)-WPS Call
EFTA00007282

=== Page 31 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Oct 09, 2005
Page 22 of 34
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
83
5
26
RIM Blackberry
Megabytes 0.4688
-
-
-
T-Mobile to T-Mobile
Minutes
-
11
2
4
Txt Msg Recd
Messages 27
-
-
-
Txt Msq Sent
Messages 13
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$
-
Usage Charges
$
3.75
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
3.75
Taxes, Fees and Surcharges
$
18.72
Government Fees and Taxes
Federal Excise Tax
$ 2.67
Federal Universal Service Fund
$ 1.35
State Gross Rèceipts Tax
$ 0.33
State Sales Tax
$ 3.59
State Telecom Excise
$ 2.23
County Surcharge
$ 0.12
County Telecom Excise
$ 1.71
MCTD Surcharge
$ 0.53
Local Sales Tax
$ 3.83
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 135.43
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/09/05 Incoming
2:32 PM
1
$
-
$
-
$
-
9/09/05 W Palm Bch, FL 7:55 PM
2
$
-
$
-
$
-
9/09/05 Incoming
9:11 PM
1
$
-
$
-
$
-
#
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007283

=== Page 32 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Oct 09, 2005
Page 23 of 34
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/10/05 Boca Raton, FL 9:11 AM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 12:20 PM
1
$
-
$
-
$
.
9/10/05 W Palm Bch, FL 12:22 PM
1
$
-
$
-
$
-
9/10/05 Jupiter, FL
1:04 PM
1
$
-
$
-
$
-
9/10/05
Jupiter, FL
3:02 PM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 5:20 PM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 6:50 PM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 7:07 PM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 8:57 PM
3
$
-
$
-
$
-
9/10/05 Boca Raton, FL 9:26 PM
1
$
-
$
-
$
-
9/10/05 W Palm Bch, FL 10:14 PM
1
$
-
$
-
$
-
9/11/05 W Palm Bch, FL 8:39 AM
1
$
-
$
-
$
-
9/11/05 New York, NY 9:09 AM
(F)
2
$
#
$
-
$
-
9/11/05 New York, NY 9:13 AM
(F)
1
$
-
$
-
$
-
9/11/05 W Palm Bch, FL 9:18 AM
1
$
=
$
-
$
-
9/11/05 W Palm Bch, FL 9:38 AM
1
$
-
$
-
$
-
9/11/05 W Palm Bch, FL 9:56 AM
1
$
-
$
-
$
-
9/11/05 W Palm Bch, FL 10:24 AM
1
$
-
$
-
$
-
9/12/05 Incoming
10:15 AM
1
$
-
$
-
$
-
9/12/05
Incoming
11:33 AM
NBR Unavail
1
$
-
$
-
$
-
-
9/12/05
Incoming
1:07 PM
NBR Unavail
1
$
-
$
-
$
-
9/12/05
Incoming
1:59 PM
2
$
-
$
-
$
-
9/12/05
Incoming
2:14 PM
NBR Unavail
1
$
-
$
-
$
-
9/12/05 Incoming
3:01 PM
1
$
-
$
-
$
-
9/12/05
Incoming
3:03 PM
1
$
-
$
-
$
-
9/12/05
Incoming
3:13 PM
1
$
-
$
-
$
-
9/12/05
Incoming
3:14 PM
1
$
-
$
-
$
-
9/12/05
Incoming
3:14 PM
1
$
-
$
-
$
-
9/12/05 Incoming
4:19 PM
1
$
-
$
-
$
-
9/12/05
Incoming
5:33 PM
NBR Unavail
1
$
-
$
-
$
-
9/13/05
New York, NY
1:17 PM
1
$
-
$
-
$
=
9/14/05 Dir Asst
3:34 PM
411
3
$
-
$
1.25
$
1.25
9/14/05 Incoming
4:00 PM
1
$
-
$
-
$
-
9/14/05 Incoming
4:30 PM
1
$
-
$
-
$
#
9/16/05 New York, NY 12:44 PM
1
$
-
$
I
$
-
9/16/05 New York, NY 8:43 PM
(F)
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007284

=== Page 33 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Oct 09, 2005
Page 24 of 34
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
9/16/05 New York, NY 8:44 PM
(F)
1
$
-
$
-
$
-
9/16/05 New York, NY 8:47 PM
1
$
-
$
-
$
-
9/16/05
Incoming
8:47 PM
1
$
-
$
-
$
-
9/16/05 New York, NY 8:50 PM
(F)
1
$
-
$
-
$
-
9/16/05
Incoming
8:51 PM
1
$
-
$
-
$
-
9/16/05 New York, NY 8:54 PM
(F)
1
$
-
$
-
$
-
9/16/05 New York, NY 9:17 PM
(F)
1
$
-
$
-
$
-
9/17/05
Incoming
6:56 PM
Blocked NBR
1
$
-
$
-
$
-
9/18/05
New York, NY
9:52 AM
(F)
1
$
-
$
-
$
-
9/18/05
Miami, FL
10:05 AM
1
$
-
$
-
$
-
9/18/05
Miami, FL
10:07 AM
1
$
-
$
-
$
-
9/19/05 Dir Asst
8:19 PM
411
2
$
-
$
1.25
$
1.25
9/19/05 New York, NY 10:19 PM
1
$
-
$
-
$
-
9/19/05 New York, NY 10:19 PM
(F)
1
$
=
$
-
$
-
9/21/05 Incoming
11:33 AM
1
$
-
$
-
$
-
9/21/05 Incoming
11:35 AM
1
$
-
$
-
$
-
9/21/05 Incoming
7:12 PM
NBR Unavail
2
$
-
$
-
$
-
9/22/05 Dir Asst
3:19 PM
411
3
$
-
$
1.25
$
1.25
9/25/05 Queens Nyc, NY 10:31 AM
4
$
-
$
-
$
-
9/26/05 Incoming
8:28 AM
1
$
-
$
-
$
-
9/26/05
Incoming
12:56 PM
2
$
-
$
,
$
-
9/26/05 New York, NY 12:58 PM
1
$
-
$
-
$
-
9/26/05 New York, NY 1:27 PM
1
$
-
$
-
$
#
9/26/05
Incoming
1:43 PM
4
$
-
$
-
$
-
9/27/05
Incoming
10:21 AM
2
$
-
$
-
$
-
9/27/05 New York, NY 2:18 PM
3
$
-
$
-
$
-
9/29/05
Incoming
4:49 PM
1
$
-
$
-
$
I
9/30/05
Incoming
10:16 AM
1
$
-
$
-
$
-
9/30/05
Jupiter, FL
11:52 AM
1
$
-
$
-
$
-
9/30/05
Jupiter, FL
12:18 PM
1
$
-
$
-
$
-
9/30/05 W Palm Bch, FL 8:44 PM
2
$.
-
$
-
$
.
9/30/05 W Palm Bch, FL 8:46 PM
1
$
-
$
-
$
#
9/30/05 Incoming
9:17 PM
1
$
-
$
-
$
-
9/30/05 Incoming
9:48 PM
1
$
-
$
-
$
-
10/03/05 Boca Raton, FL 8:55 AM
1
$
.
$
-
$
-
10/03/05 Incoming
9:04 AM
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007285

=== Page 34 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Oct 09, 2005
Page 25 of 34
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/03/05 Incoming
6:41 PM
1
$
-
$
-
$
-
10/03/05 New York, NY 9:39 PM
1
$
-
$
-
$
-
10/04/05 Queens Nyc, NY 7:09 AM
4
$
-
$
-
$
-
10/04/05
Incoming
11:21 AM
3
$
-
$
-
$
-
10/04/05 New York, NY 2:13 PM
2
$
-
$
-
$
-
10/05/05
Incoming
8:57 AM
2
$
-
$
-
$
-
10/05/05 New York, NY 11:55 AM
1
$
-
$
-
$
-
10/05/05 Incoming
1:04 PM
(F)
2
$
-
$
-
$
-
10/06/05 Incoming
8:33 AM
1
$
-
$
-
$
-
10/06/05 Incoming
10:57 AM
1
$
-
$
-
$
-
10/06/05 Incoming
4:17 PM
1
$
-
$
-
$
-
Total Zero VM calls
13
$
-
$
-
$
-
SUBTOTAL
131
$
-
$
3.75
$
3.75
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
40
$
-
SUBTOTAL
40
$
-
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
8/22/05
RIM Blackberry
0.0029
$
-
9/06/05
RIM Blackberry
0.0020
$
.
9/07/05
RIM Blackberry
0.0180
$
-
9/08/05
RIM Blackberry
0.0120
$
-
9/09/05
RIM Blackberry
0.0040
$
-
9/10/05
RIM Blackberry
0.0029
$
-
9/11/05
RIM Blackberry
0.0049
$
-
9/13/05
RIM Blackberry
0.0210
$
-
9/14/05
RIM Blackberry
0.0348
$
.
9/15/05
RIM Blackberry
0.0260
$
-
9/16/05
RIM Blackberry
0.0120
$
-
9/17/05
RIM Blackberry
0.0179
$
-
Call Type: (A) Call Waiting (B) Call.Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K):WPS Call
EFTA00007286

=== Page 35 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Oct 09, 2005
Page 26 of 34
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
9/18/05
RIM Blackberry
0.0219
$
-
9/19/05
RIM Blackberry
0.0088
$
-
9/20/05
RIM Blackberry
0.0097
$
-
9/23/05
RIM Blackberry
0.0039
$
-
9/24/05
RIM Blackberry
0.0098
$
-
9/25/05
RIM Blackberry
0.0188
$
-
9/26/05
RIM Blackberry
0.0870
$
-
9/27/05
RIM Blackberry
0.0100
$
-
9/28/05
RIM Blackberry
0.0108
$
-
9/29/05
RIM Blackberry
0.0329
$
-
9/30/05
RIM Blackberry
0.0108
$
-
10/01/05
RIM Blackberry
0.0088
$
-
10/02/05
RIM Blackberry
0.0127
$
-
10/03/05
RIM Blackberry
0.0059
$
-
10/04/05
RIM Blackberry
0.0100
$
-
10/05/05
RIM Blackberry
0.0239
$
⑉
10/06/05
RIM Blackberry
0.0109
$
-
10/07/05
RIM Blackberry
0.0020
$
-
10/08/05 RIM Blackberry
0.0118
$
-
SUBTOTAL
0.4688
$
-
Total of All Usage Charges
$
3.75
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007287

=== Page 36 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 09, 2005
Page 18 of 28
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
98
4
14
RIM Blackberry
Megabytes 0.1628
-
-
-
T-Mobile to T-Mobile
Minutes
-
4
-
1
Txt Msg Recd
Messages 19
-
-
-
Txt Msq Sent
Messages 20
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$ 31.42
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$ 7.50
ROAMING CHARGES
$ 23.92
Taxes, Fees and Surcharges
$ 20.05
Government Fees and Taxes
Federal Excise Tax
$ 2.79
Federal Universal Service Fund
$ 1.41
State Gross Receipts Tax
$ 0.35
State Sales Tax
$ 3.74
State Telecom Excise
$ 2.33
County Surcharge
$ 0.12
County Telecom Excise
$ 1.79
MCTD Surcharge
$ 0.56
Local Sales Tax
$ 4.00
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
Roaming Tax
$ 0.60
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 164.43
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/09/05 Incoming
3:10 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007288

=== Page 37 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 09, 2005
Page 19 of 28
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/09/05 Incoming
7:10 PM
NBR Unavail
1
$
-
$
-
$
-
10/10/05 Miami, FL
8:44 PM
10
$
-
$
-
$
-
10/11/05 Dir Asst
5:38 PM
411
2
$
-
$
1.25
$
1.25
10/12/05 Incoming
10:00 AM
1
$
-
$
-
$
-
10/14/05
Incoming
11:08 AM
1
$
-
$
-
$
-
10/14/05 Incoming
1:05 PM
1
$
-
$
-
$
-
10/14/05 Dir Asst
7:23 PM
411
2
$
-
$
1.25
$
1.25
10/14/05 Dir Asst
7:24 PM
411
1
$
-
$
1.25
$
1.25
10/14/05 New York, NY 7:25 PM
1
$
-
$
-
$
-
10/14/05 New York, NY 7:26 PM
2
$
-
$
-
$
-
10/14/05 Dir Asst
7:57 PM
411
2
$
-
$
1.25
$
1.25
10/17/05 New York, NY 9:13 AM
1
$
-
$
-
$
-
10/17/05 New York, NY 12:35 PM
1
$
-
$
-
$
-
10/17/05 New York, NY 12:36 PM
1
$
-
$
-
$
-
10/17/05 New York, NY 8:26 PM
1
$
-
$
-
$
-
10/18/05 Miami, FL
2:05 PM
(F)
3
$
-
$
-
$
-
10/19/05 New York, NY 2:45 PM
3
$
-
$
-
$
1
10/19/05 New York, NY 3:16 PM
3
$
-
$
-
$
-
10/20/05 Incoming
3:01 PM
1
$
-
$
-
$
-
10/20/05 Incoming
5:28 PM
1
$
-
$
-
$
-
10/22/05 New York, NY 9:54 PM
1
$
-
$
-
$
-
10/22/05 New York, NY 9:55 PM
(F)
1
$
-
$
-
$
-
10/23/05 Beverlyhis, CA 11:44 AM
1
$
-
$
-
$
-
10/23/05
Lincoln, MA
11:46 AM
1
$
-
$
-
$
-
10/23/05 Incoming
11:53 AM
2
$
-
$
-
$
-
10/23/05 Beverlyhls, CA 12:18 PM
1
$
-
$
-
$
-
10/23/05 Incoming
12:23 PM
1
$
-
$
-
$
-
10/23/05 1-800 #
1:51 PM
1
$
-
$
-
$
-
10/23/05 Queens Nyc, NY 7:01 PM
1
$
-
$
-
$
-
10/26/05 Miami, FL
1:37 PM
1
$
-
$
-
$
#
10/26/05 Dir Asst
1:39 PM
411
1
$
-
$
1.25
$
1.25
10/26/05 Dir Asst
1:40 PM
411
1
$
-
$
1.25
$
1.25
10/26/05 1-800 #
1:41 PM
2
$
-
$
-
$
-
10/26/05 1,800 #
1:43 PM
29
$
-
$
-
$
-
10/26/05 Miami, FL
2:31 PM
2
$
-
$
-
$
-
10/26/05 Miami, FL
2:53 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007289

=== Page 38 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Nov 09, 2005
Page 20 of 28
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
10/27/05 1-800 #
4:50 AM
1
$
-
$
-
$
-
10/27/05 1-800 #
4:51 AM
2
$
-
$
-
$
-
10/29/05 Miami, FL
12:06 PM
1
$
-
$
-
$
-
10/29/05 Miami, FL
12:09 PM
1
$
-
$
-
$
-
10/29/05 Incoming
12:12 PM
1
$
-
$
-
$
-
10/31/05 Incoming
3:57 PM
1
$
-
$
-
$
-
11/02/05 Queens Nyc, NY 8:21 AM
4
$
-
$
-
$
-
11/02/05 Incoming
10:11. PM
Blocked NBR
1
$
:
$
-
$
-
11/04/05 New York, NY 11:11 AM
1
$
-
$
-
$
-
11/04/05 New York, NY 11:12 AM
1
$
-
$
-
$
-
11/04/05 1-800 #
4:59 PM
1
$
-
$
-
$
-
11/04/05 1-800 #
4:59 PM
1
$
-
$
-
$
-
11/04/05 1-800 #
5:10 PM
1
$
-
$
-
$
-
11/04/05 Incoming
6:28 PM⁻
4
$
-
$
-
$
-
11/04/05 Miami, FL
7:16 PM
1
$
-
$
-
$
-
11/04/05 Miami, FL
7:31 PM
1
$
-
$
-
$
-
11/04/05 Miami, FL
7:58 PM
1
$
-
$
-
$
-
Total Zero VM calls
2
$
-
$
-
$
-
SUBTOTAL
113
$
-
$
7.50
$
7.50
ROAMING CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
British V.I. (CCT)
10/21/05 Vm Retrieval
2:26 PM
123 (G)
1
$
2.99 $
-
$
2.99
10/21/05 Incoming
2:26 PM
1
$
2.99 $
-
$
2.99
10/21/05
Vm Retrieval
2:29-PM
123 (G)
1
$
2.99
$
-
$
2.99
10/21/05
Incoming
2:29 PM
1
$
2.99 $
-
$
2.99
10/21/05 Incoming
2:30 PM
1
$
2.99 $
-
$
2.99
10/21/05
Vm Retrieval
2:30 PM
123 (G)
1
$
2.99
$
-
$
2.99
10/21/05
Incoming
6:07 PM
1
$
2.99
$
-
$
2.99
10/21/05
Vm Retrieval
6:07 PM
123 (G)
1
$
2.99
$
-
$
2.99
Sub Total
8
$ 23.92
$
-
$ 23.92
SUBTOTAL
8
$ 23.92
$
-
$ 23.92
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007290

=== Page 39 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Nov 09, 2005
Page 21 of 28
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
39
$
#
SUBTOTAL
-
39
$
-
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
Miss
9/29/05
RIM Blackberry
0.0010
$
.
10/04/05
RIM Blackberry
0.0049
$
-
10/05/05
RIM Blackberry
0.0020
$
-
10/09/05
RIM Blackberry
0.0020
$
-
10/11/05
RIM Blackberry
0.0100
$
-
10/12/05
RIM Blackberry
0.0228
$
-
10/13/05
RIM Blackberry
0.0318
$
.
10/14/05
RIM Blackberry
0.0090
$
-
10/15/05
RIM Blackberry
0.0178
$
-
10/16/05
RIM Blackberry
0.0069
$
-
10/17/05
RIM Blackberry
0.0118
$
-
10/18/05
RIM Blackberry
0.0068
$
-
10/29/05
RIM Blackberry
0.0010
$
-
10/30/05
RIM Blackberry
0.0010
$
-
11/01/05
RIM Blackberry
0.0010
$
-
11/07/05
RIM Blackberry
0.0020
$
-
11/08/05
RIM Blackberry
0.0310
$
-
SUBTOTAL
0.1628
$
-
Total of All Usage Charges
$
31.42
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007291

=== Page 40 ===
Itemized Details For:
Account Number:
Customer Service Number 1-800-937-8997
Dec 09, 2005
Page 4 of 12
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER
PEAK
OFF PEAK
WEEKEND
Included Plan Minutes
Minutes
-
62
1
-
RIM Blackberry
Megabytes 1.5537
-
-
-
T-Mobile to T-Mobile
Minutes
-
1
-
-
Txt Msg Recd
Messages 12
-
-
-
Txt Msq Sent
Messages 18
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
-
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Taxes, Fees and Surcharges
$ 18.27
Government Fees and Taxes
Federal Excise Tax
$ 2.56
Federal Universal Service Fund
$ 1.55
State Gross Receipts Tax
$ 0.32
State Sales Tax
$ 3.43
State Telecom Excise
$ 2.13
County Surcharge
$ 0.11
County Telecom Excise
$ 1.64
MCTD Surcharge
$ 0.51
Local Sales Tax
$ 3.66
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 131.23
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/14/05
Incoming
10:58 AM
1
$
-
$
-
$
-
11/15/05 New York, NY 11:07 AM
1
$
-
$
-
$
=
11/15/05 New York, NY 11:08 AM
2
$
-
$
-
$
-
11/17/05 New York, NY 10:18 AM
2
$
-
$
-
$
-
11/17/05 New York, NY 11:27 AM
3
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007292

=== Page 41 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Dec 09, 2005
Page 5 of 12
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
11/17/05 Incoming
5:01 PM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:05 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:05 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:07 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:08 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:09 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:11 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:11 AM
1
$
-
$
-
$
-
11/18/05 Incoming
9:12 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:15 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:17 AM
1
$
-
$
-
$
-
11/18/05 Miami, FL
9:18 AM
-
1
$
-
$
-
$
-
11/18/05 New York, NY 9:22 AM
2
1
$
-
$
-
$
-
11/18/05 Incoming
7:11 PM
46
(F)
1
$
-
$
-
$
-
11/28/05 Queens Nyc, NY 10:12 AM
1
1
$
-
$
-
$
-
11/28/05 Oper Asst CI 10:53 AM
0
32
$
-
$
-
$
-
11/29/05 Incoming
1:33 PM
1
$
-
$
-
$
-
11/29/05 Incoming
9:33 PM
Blocked NBR
1
$
-
$
-
$
-
11/30/05 Incoming
4:55 PM
1
$
-
$
-
$
-
11/30/05 Incoming
5:53 PM
1
$
-
$
-
$
-
11/30/05 Incoming
6:02 PM
1
$
-
$
-
$
-
11/30/05 Incoming
6:17 PM
2
$
-
$
-
$
-
12/02/05 Incoming
1:31 PM Blocked NBR
1
$
-
$
-
$
-
SUBTOTAL
64
$
-
$
-
$
-
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
30
$
-
SUBTOTAL
30
$
-
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
11/09/05 RIM Blackberry
0.0368
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007293

=== Page 42 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Dec 09, 2005
Page 6 of 12
DATA SERVICE CHARGES - (Continued)
Date
Service
Megabytes
Total
11/11/05 RIM Blackberry
0.0069
$
-
11/12/05 RIM Blackberry
0.0129
$
-
11/16/05
RIM Blackberry
0.0250
$
-
11/17/05
RIM Blackberry
0.0310
$
-
11/18/05
RIM Blackberry
0.0070
$
-
11/19/05
RIM Blackberry
0.0010
$
-
11/25/05
RIM Blackberry
0.0010
$
-
11/29/05
RIM Blackberry
0.0050
$
-
11/30/05
RIM Blackberry
0.0398
$
"
12/01/05
RIM Blackberry
0.0030
$
-
12/02/05 RIM Blackberry
0.0099
$
-
12/03/05
RIM Blackberry
0.0200
$
-
12/04/05
RIM Blackberry
0.0107
$
-
12/05/05
RIM Blackberry
0.0039
$
-
12/06/05 RIM Blackberry
1.3398
$
-
SUBTOTAL
1.5537
$
-
Total of All Usage Charges
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS:Call
EFTA00007294

=== Page 43 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jan 09, 2006
Page 4 of 14
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes 1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
Minutes
-
21
1
-
RIM Blackberry
Megabytes 0.2684
:-
-
-
Txt Msg Recd
Messages 2
-
-
-
-
Txt Msq Sent
Messages 5
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Usage Charges
$
1.25
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
$
1.25
Taxes, Fees and Surcharges
$
18.50
Government Fees and Taxes
Federal Excise Tax
$ 2.60
Federal Universal Service Fund
$ 1.57
State Gross Receipts Tax
$ 0.32
State Sales Tax
$ 3.48
State Telecom Excise
$ 2.16
County Surcharge
$ 0.11
County Telecom Excise
$ 1.66
MCTD Surcharge
$ 0.52
Local Sales Tax
$ 3.72
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 132.71
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/12/05 New York, NY 1:26 PM
1
$
-
$
-
$
-
12/12/05 Incoming
4:56 PM
1
$
-
$
-
$
-
12/12/05 Dir Asst
5:20 PM
411
2
$
-
$
1.25
$
1.25
12/12/05 Incoming
5:56 PM
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007295

=== Page 44 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jan 09, 2006
Page 5 of 14
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES - (Continued)
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
12/13/05
Incoming
2:54 PM
1
$
-
$
-
$
-
1/02/06
Incoming
1:13 PM
1
$
-
$
-
$
-
1/02/06
Incoming
2:36 PM
NBR Unavail
2
$
-
$
-
$
-
1/02/06
Queens Nyc, NY 4:01 PM
1.
$
-
$
-
$
-
1/02/06 Queens Nyc, NY 4:14 PM
1
$
-
$
-
$
-
1/03/06
Incoming
1:32 PM
1
$
-
$
-
$
-
1/03/06
Incoming
2:10 PM
1
$
-
$
-
$
-
1/03/06
Queens Nyc, NY 2:59 PM
3
$
-
$
-
$
-
1/03/06
Queens Nyc, NY 3:32 PM
1
$
-
$
-
$
-
1/03/06 Queens Nyc, NY 3:59 PM
2
$
-
$
-
$
-
Total Zero VM calls
3
$
-
$
-
$
-
SUBTOTAL
22
S
-
$
1.25
$
1.25
MESSAGING CHARGES
Date
Service
Time
Destination
Message
Messages
Direction
Total
Type
Subtotal included Messages with Zero Charges
7
$
-
SUBTOTAL
7
$
-
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
11/08/05 RIM Blackberry
0.0020
$
-
11/10/05
RIM Blackberry
0.0069
$
-
11/11/05
RIM Blackberry
0.0049
$
-
11/12/05
RIM Blackberry
0.0010
$
-
11/16/05
RIM Blackberry
0.0049
$
-
11/17/05
RIM Blackberry
0.0010
$
-
12/02/05
RIM Blackberry
0.0020
$
-
12/03/05
RIM Blackberry
0.0049
$
-
12/05/05
RIM Blackberry
0.0059
$
-
12/06/05
RIM Blackberry
0.0010
$
-
12/10/05 RIM-Blackberry
0.0118
$
-
12/11/05
RIM Blackberry
0.0159
$
-
12/12/05 RIM Blackberry
0.0339
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007296

=== Page 45 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Jan 09, 2006
Page 6 of 14
DATA SERVICE CHARGES (Continued)
Date
Service
Megabytes
Total
12/13/05
RIM Blackberry
0.0158
$
-
12/14/05
RIM Blackberry
0.0060
$
-
12/15/05
RIM Blackberry
0.0159
$
-
12/16/05
RIM Blackberry
0.0128
$
-
12/17/05
RIM Blackberry
0.0100
$
-
12/20/05
RIM Blackberry
0.0098
$
-
12/21/05
RIM Blackberry
0.0088
$
-
12/22/05
RIM Blackberry
0.0079
$
-
12/23/05
RIM Blackberry
0.0098
$
-
12/24/05
RIM Blackberry
0.0098
$
-
12/25/05
RIM Blackberry
0.0020
$
-
12/27/05
RIM Blackberry
0.0029
$
-
1/03/06
RIM Blackberry
0.0260
$
-
1/04/06
RIM Blackberry
0.0249
$
-
1/05/06
RIM Blackberry
0.0089
$
-
1/06/06
RIM Blackberry
0.0010
$
-
SUBTOTAL
0.2684
$
-
Total of All Usage Charges
$
1.25
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007297

=== Page 46 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Feb 09, 2006
Page 4 of 11
Account Service Detail for Subscriber
Available Service
Type
WHENEVER
WEEKEND
BB BIS&BES AddOn
RIM Blackberry
Megabytes Unlimited
-
NW Get More Ultra w/Nts
Free Minutes
Minutes
1,500
-
Use Them Or Lose Them
Minutes
-
Unlimited
Text Message 300
Text Messages
Messages 300
-
Used Service
Type
WHENEVER PEAK OFF PEAK WEEKEND
Included Plan Minutes
Minutes
-
1
-
-
RIM Blackberry
Megabytes 0.1530
-
-
-
Amount
Totals
Monthly Service Charges
$ 112.96
BB BIS&BES AddOn
$ 29.98
NW Get More Ultra w/Nts
$ 79.99
Text Message 300
$ 2.99
WorldClass Int'l Rate
$ -
Taxes, Fees and Surcharges
$ 18.62
Government Fees and Taxes
Federal Excise Tax
$ 2.61
Federal Universal Service Fund
$ 1.55
State Gross Receipts Tax
$ 0.32
State Sales Tax
$ 3.54
State Telecom Excise
$ 2.15
County Surcharge
$ 0.11
County Telecom Excise
$ 1.69
MCTD Surcharge
$ 0.52
Local Sales Tax
$ 3.77
State 911
$ 1.20
County 911
$ 0.30
Regulatory Programs Fee*
$ 0.86
*Fee we collect and retain to help cover our costs related to funding and complying with
government mandates, programs and obligations.
Total Charges
$ 131.58
LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES
Date
Call
Time
Number
Call
Minutes
Airtime
Toll
Total
Destination
Called
Type
Charges
Charges
1/17/06 Incoming
12:53 PM
Blocked NBR
1
$
-
$
-
$
-
SUBTOTAL
1
$
-
$
-
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Volcemail (H) Free Calls
(K) WPS Call
EFTA00007298

=== Page 47 ===
Itemized Details For:
Account Number:
Customer Service Number
1-800-937-8997
Feb 09, 2006
Page 5 of 11
DATA SERVICE CHARGES
Date
Service
Megabytes
Total
1/13/06
RIM Blackberry
0.0039
$
-
1/14/06
RIM Blackberry
0.0108
$
-
1/15/06
RIM Blackberry
0.0118
$
-
1/16/06
RIM Blackberry
0.0147
$
-
1/17/06
RIM Blackberry
0.0069
$
-
1/18/06
RIM Blackberry
0.0108
$
-
1/19/06
RIM Blackberry
0.0117
$
-
1/20/06
RIM Blackberry
0.0118
$
-
1/21/06
RIM Blackberry
0.0098
$
-
1/22/06
RIM Blackberry
0.0176
$
-
1/23/06
RIM Blackberry
0.0108
$
-
1/24/06
RIM Blackberry
0.0098
$
-
1/25/06
RIM Blackberry
0.0108
$
-
1/26/06
RIM Blackberry
0.0098
$
-
1/27/06
RIM Blackberry
0.0020
$
-
SUBTOTAL
0.1530
$
-
Total of All Usage Charges
$
-
Call Type: (A) Call Waiting (B) Call Forward (C) Conference Call (E) Data/Fax (F) Mobile2Mobile (G) Voicemail (H) Free Calls
(K) WPS Call
EFTA00007299

=== Page 48 ===
Getwore
T-Mobile USA
Law Enforcement Relations
4 Sylvan, Parsippany, NJ 07054
Tel: 866-537-0911 Fax: 973 292-8697
March 23, 2007
SA
FBI
West Palm Beach, FL 33401
Dear SA
:
This is in response to the Subpoena issued pursuant to $21U.S.C.876, dated February 16, 2007, and served
upon T-Mobile USA on March 23, 2007. This subpoena requests customer identification/account information
and Call Detail Records for the T-Mobile USA subscriber assigned mobile telephone number
A search of our subscriber database discloses the following information:
Account Number:
Subscriber Account Name:
Date of Birth:
N/A
Social Security Number:
N/A
Address:
BROOKLYN, NY 11205-3043
Home Telephone:
N/A
Work Telephone:
IMSI:
Date Account Established:
11/30/2004
Service Plan
MONTHLY - BUSINESS
Current Status
CANCELLED
Disconnect Date
12/9/2004
Last Refill Date
Call Detail Records are provided on the pages which follow.
No CALLS
Call Detail Records are presently being compiled.
Original materials follow via US Mail.
Should you have any questions regarding this information please feel free to contact me at your convenience.
My direct telephone number is:
Very truly yours,
File:
Ronald Witt
Law Enforcement Relations
EFTA00007300


c1: EFTA00006072
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00006072.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
ADULT VIDEO WAREHOUSE
EFTA00006072

=== Page 2 ===
CERTIFICATION OF BUSINESS RECORDS
I, the undersigned,
, declare that I am:
employed by/associated with adut video Warehouse
in the
position of Manager
and by reason of my
position am authorized and qualified to make this declaration.
In my employment with the above-named bank/company I am familiar with the
business records it maintains. The above-named bank/company maintains records of its
business which are:
1. made at or near the time of the occurrence of the matters set forth therein, by,
or from information transmitted by, a person with knowledge of those matters;
2. kept in the course of regularly conducted business activity; and
3. made by the regularly conducted activity as a regular practice.
Among the records so maintained are the attached records itemized in Appendix A,
Inventory of Documents.
I declare under penalty of perjury that the foregoing is true and correct.
Date of execution: 4/25/07
Place of execution: adult video Waschouse
Signature
EFTA00006073

=== Page 3 ===
ADULT VIDEO WAREHOUS
501 NORTHLAKE BLVD.
e
MPR. EL 33408
07/23/05
Emp#:
Inv#: 679654
5:07:38 pm Store#: 11
NOVELTY
12.99
NOVELTY
12.99
NOVELTY
19.99
NOVELTY
69.99
NOVELTY
7.99
NOVELTY
6.99
NOVELTY
19.99
NOVELTY
5.99
NOVELTY
21.99
NOVELTY
21.99
Sub: 200.90
Tax: 13.06
Tot: 213.96
Tendered: MasterCard/Visa
213.96
NO NOVELTY RETURNS. NO REFUNDS,
LINGERIE MUST HAVE TAGS ATTACHED.

=== Page 4 ===
- signie awaY
Arree
N. PALM BEACH R.
W
nit:
TIP
10.03 09
:- 16:18
Bater : SL
MASTERCARD
PROCES
300001
ota
XIII
21
: Pay above total
acco dang to card
issuer agreement Merchant
mritte signts way
williver enknet
X.
Merchant Copy
STORE CREDIT ONE Y

=== Page 5 ===
- eigste TwoY
AND
BEACH
A
Sale
10/03/04
:.
16:18
Batch 1. Vi
MASTERCARD
Exp:
ROCES
:
100021
013.
21
:
19
1%
Pay
above
total
amount acce ding to card
Issuer agreement Merchant
- and others may
withheld entree
I.
Merchant Copy
STORE CREDIT ONLY

=== Page 6 ===
REHOUSE
BLVD.
D
ADULT VIDEO WAREHOUS
501 NORTHLAKE BLVD.
Sale
NDR 5°F e 77408
MID:
TID:
07/23/05
17:07:43
07/23/05
Emp#:
Inv#: 679654
Batch #: 99
5:07:50 pm Store#: T1
NOVELTY
12.99
AMEX
NOVELTY
12.99
NOVELTY
19.99
Exp:
NOVELTY
69.99
NOVELTY
7.99
Appr Code 520823 Inv#:
NOVELTY
6.99
NOVELTY
19.99
of
$ 213.96
NOVELTY
5.99
NOVELTY
21.99
I agree to Pay above total
NOVELTY
21.99
amount
issuer dgreement the chant
If credit vouched
Sub: 200.90
Tax: 13.06
Tot: 213.96
Tendered: MasterCard/Visa
213.96
NO NOVELTY RETURNS. NO REFUNDS,
Merchant Copy
LINGERIE MUST HAVE TAGS ATTACHED.
STORE CREDIT ONLY

=== Page 7 ===
VILEU REHOUSE
BEACH. PL 13408
ADULT VIDEO WAREHOUS
501 NORTHLAKE BLVD.
e
Sale
NPB. FL 33408
MID:
TID:
07/23/05
17:07:43
07/23/05
Emp#: G
E
Inv#: 679654
Batch #: 99
5:07:50 pm Store#: 11
NOVELTY
12.99
AMEX
NOVELTY
12.99
NOVELTY
19.99
Exp:
NOVELTY
69.99
NOVELTY
7.99
Appr Code: 520823 Inv#:
NOVELTY
6.99
NOVELTY
19.99
enjuoE $ 213.96
NOVELTY
5.99
wishord solviels
NOVELTY
21.99
I ***** to HAY above total
NOVELTY
21.99
amount
agreement (Merthant
coent If credit
Sub: 200.90
Tax: 13.06
Tot: 213.96
Tendered: MasterCard/Visa
213.96
NO NOVELTY RETURNS, NO REFUNDS,
Merchant Copy
LINGERIE MUST HAVE TAGS ATTACHED.
STORE CREDIT ONLY

=== Page 8 ===

=== Page 9 ===
REHOUSE
bale
MIDDLE 12
TID:
07/23/05
11:07:43
S
Exp:
for
3 1nv#: 000050
$ 213.96
han
total
Merchants
STORE OFFICE

=== Page 10 ===
ADULT VIDEO WAREHOUS
501 NORTHLAKE BLVD.
e
NPR EL 33408
07/23/05
Emp#:
Inv#: 679654
5:07:50 pm Store#: 11
NOVELTY
12.99
NOVELTY
12.99
NOVELTY
19.99
NOVELTY
69.99
NOVELTY
7.99
NOVELTY
6.99
NOVELTY
19.99
NOVELTY
5.99
NOVELTY
21.99
NOVELTY
21.99
Sub: 200.90
Tax: 13.06
Tot: 213.96
Tendered: MasterCard/Visa
213.96
NO NOVELTY RETURNS, NO REFUNDS.
LINGERIE MUST HAVE TAGS ATTACHED.
EFTA00006081

=== Page 11 ===
ADULT
WAREHOUSE
VIDEO CLUB
MEMBER NO. N15331
APPLICATION
VIDEO
DATE 12/20/05
CLERK INITIALS
NAME JEFF EPSTEIN
ADDRESS 505 MEADOWVIEW LA
CITY/STATE/LIP MONT Clane, PA 19453
HOME PHONE 610 256 2566 WORK PHONE
y
D.L.#
DEPOSIT HELD BY
VISA
CARD #
EXP
I, the undersigned do hereby rent and accept the above listed video tapes and/or equipment and agree to pay a stipulated rental, therefore and
agree to take care of all said tapes and or equipment and to use them in proper manner and agree that in the event the rented tapes and or
equipment are lost, destroyed or siolen before they are returned, to promptly pay to Lone Starr Multi-theatres, Inc. the full cash value of such rented
property in cash and, if damaged or injured in any way, to pay an amount equal to the cost of replacing the same or further hereby exonerate,
indemnity and save harmless the corporation from all or liabilities loal for damage or loss to any person, persons, or property in any
SIGNATURE way arising out of or during A.A.K.M the or
EFTA00006082

=== Page 12 ===
n1533/
ADULT VIDEO WARSH
501 NOF ilake BLVD
N PALM BEACH 12 23468
Auth. Only
Mib.
Tip
01 19.00
54
Ball
07/07/08
:
000046
$ 22.00
agreement if
90 Merchant Cop,
JEFFREY
STORE CREDIT ONLY
EFTA00006083

=== Page 13 ===
N15331
WOREH
5LVD
FL 33408
9997
Ruth Only
MID
TID:
12/20/05
Exp:
AR
of
Inv#: 000861
Total:
$ 30.00
voucher)
9am APPROVED 885024
EIN JEFFREY
Copy
TURE CREDIT ONLY
EFTA00006084


c1: EFTA00007632
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007632.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
/
pmv
4:30pm
Thes-
@
9pmcy
12.2
GHISLAINE MAXWELL

=== Page 2 ===
befinit
3
conse
unpromising


c1: EFTA00007635
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007635.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
class till 12:15-
back @ 5:30pm
Thes
\
worktill
430/5.30
Tues@ 80090
off at 5pm
tomorrow GHISLAINE MAXWEL b lunch

=== Page 2 ===
- measure-
Wten
0008
whole


c1: EFTA00007965
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007965.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
023912
Town of Palm Beach
FLORIDA)
Police Department
POLICE
EVIDENCE
CASE # 06.368 PROPERTY # 06-59
CONTENTS 128141
Item
Quantity
Description
(
1
micro wf
Suspect: Epstein, J.
Officer: Det
Date: 01-19-06
Lab #:
4.
EFTA00007965

=== Page 2 ===
ITEM
WAS NOT
SCANNED
DESCRIPTION
Micro TAPE
Official DocLab Instruction(s) - Revised July 27, 2020
EFTA00007966

=== Page 3 ===
MEETING
MEMO
OTHERS (
)
A: STATEMENT
B.
2-461-050-11
E
(MICHOCASSETTE)
pro
SONY
05.59
inform
A
MC-90
title


c1: EFTA00007600
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00007600.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
WOOD TECHNOLOGY
INVOICE
METAL TECHNOLOGY
42700
PAGEL
03/29/05
1
PLEASE REMIT TO:
DUNS #61-284-1759
WOOD TECHNOLOGY INC.
CONOVER, NC 28613
PHONE
FAX
TO SOLD
CSN STORES, INC,
DBA, RACKS AND STANDS
BOSTON, MA 02116
TO SHIP P
358 EL BRILLO WAY
PALM BEACH, FL
33480
(D)
(E)
CUST. NO.
ACK. NO.
DATE SHIPPED
SHIPPED VIA
SALESMAN
F.O.B.
TERMS
ORDER NO.
1204- 1
39710
03/29/05
UPS-RES
HIPPED
BACK
CC
ORDERED
DESCRIPTION
PRICE
AMOUNT
PKG
1EA
TO 1260 E EBONY
CD STORAGE TOWER
1
1 CARTONS @ 0.00# -
0#
1 UNITS SHIPPED
EFTA00007600

=== Page 2 ===
MSN Hotmail Message
1.bay12:homail.msn.com/cgi-bin/getmsg?msg=MSTI111
MSN Home
My MSN
Hotmail
Shopping
Money
People & Chat
Sign Out
Web Search:
match.com
msn
Find singles in your area
msn
Hotmail
Today
Mail
Calendar
Contacts
Options Help
hotmail.com
Free Newsletters
Reply
Reply All
I
Forward
Put in Folder
Print View
I
Save Address
From :
auto-confirm@amazon.com <auto-confirm@amazon.com>
Trash
Carita
Inbox
Sent :
Monday, March 21, 2005 3:25 AM
To :
Subject :
Your Order with Amazon.com
amazon.com
and you're done."
VIEW CART
WISH LIST
YOUR ACCOUNT
HELP
Thanks for your order,
Want to track your order status?
Learn how with our animated demo!
Did you know you can view and edit your orders online, 24 hours a
day? Click Your Account to:
Access "Where's My Stuff?"
Combine orders
Change payment method
Change shipping address
Cancel unshipped items
Change gift messaging
Do much more
Purchasing Information:
E-mail Address:
Billing Address:
Shipping Address:
ghislaine maxwell
usu
new york, new york 10022
new york, ny 10021
United States
United States
Order Grand Total: $29.94
Earn 3% rewards on your Amazon.com purchases with the Amazon
Visa Card. Learn More
Order Summary:
Shipping Details: (order will arrive in 1 shipment)
Order #:
Shipping
Method:
One-Day Shipping
Shipping
Preference:
Group my items into as few shipments as possible
Lof?
3/24/2005 9:36
EFTA00007601

=== Page 3 ===
Amazon.com
amazon.com.
amazon.com.
1850 Mercer Rd.
http://www.amazcn.com
Lexington, KY 40511
Jeffrey Epstein
358 El Brillo Way
Your Account
Palm Beach, Florida 33480
USA
For detailed information about this and other orders, please visit
Shipping Address:
Your Account. You can also print invoices, change your e-mail
Billing Address:
address and payment settings, alter your communication
Jeffrey Epstein
Jeffrey Epstein
preferences, and much more- 24 hours a day- at
358 El Brillo Way
358 El Brillo Way
http://www.amazon.com/your-accour
Palm Beach, Florida 33480
Palm Beach, Florida 33480
USA
USA
Returns Are Easy!
rbrd57708/-3-/next/2436223 SORTExtFastTrac':
Visit http://www.amazon.com/returms to return any item -
including gifts in unopened or original condition within 30
Your order of September 4, 2005 (Order ID 103-1737820-4508648)
days for a full refund (other restrictions apply). Please have
Qty.
Item
Item Price
Total
your order ID ready.
IN THIS SHIPMENT
1
SM 101: A Realistic Introduction
$16.47
$16.47
Wiseman, Jay Paperback
(** C-2**) 0963976389
1
SlaveCraft: Readmaps for Erotic Servitude--Principles, Skills and Tools
$15.95
$15.95
Thanks for shopping at Amazon.com, and please
Baldwin, Guy
Paperback
come again!
(**C-2**) 1881943143
1
Training With Miss Abernathy: A Workbook for Erotic Slaves and Their,
$11.95
$11.95
Owners
Abernathy, Christina --- Paperback
(**C-2*), 1890159077
Subtotal
$44.37
Shipping & Handling
$24.46
Order Total
$68.83
Paid via Amex
$68.83
Balance due
$0.00
amazon.com
and you're done."
This shipment completes your order.
6/rbrd57708/-3-//SORTExtFastTrack/next/2436223/0912-19:30/0911-1945/mred Box or Pad: BCLIB 12X9X2
EFTA00007602

=== Page 4 ===
FedEx I Ship Manager
Page 1 of 1
From: Origin ID: (212)750-9895
FedEx.
Ship Date: 19SEP05
Actual Wgt: 2LB
JEFFRET EPSTEIN
Express
System#: 1513884/INET2200
Account#: S *********
E
REF: mail
NEW YORK, NY 10022
CLS88130509/15
SHIP TO: (561)832-0232
BILL SENDER
Delivery Address Bar Code
Jeffrey Epstein
358 El Brillo Way
Palm Beach, FL 33480
PRIORITY OVERNIGHT
TUE
Deliver By:
FORM
20SEP05
TRK#
0201
FLL
AA
33480
-FL-US
RES
XH LNAA
Shipping Label: Your shipment is complete
1. Use the 'Print' feature from your browser to send this page to your laser or inkjet printer.
2. Fold the printed page along the horizontal line.
3. Place label in shipping pouch and affix it to your shipment so that the barcode portion of the label can be read and scanned.
Warning: Use only the printed original label for shipping. Using a photocopy of this label for shipping purposes is fraudulent
and could result in additional billing charges, along with the cancellation of your FedEx account number.
Use of this system constitutes your agreement to the service conditions in the current FedEx Service Guide, available on fedex.com. FedEx will not
be responsible for any claim in excess of $100 per package, whether the result of loss, damage, delay, non-delivery, misdelivery, or misinformation,
unless you declare a higher value, pay an additional charge, document your actual loss and file a timely claim. Limitations found in the current FedEx
Service Guide apply. Your right to recover from FedEx for any loss, including intrinsic value of the package, loss of sales, income interest, profit,
attorney's fees, costs, and other forms of damage whether direct, incidental, consequential, or special is limited to the greater of $100 or the
authorized declared value. Recovery cannot exceed actual documented loss. Maximum for items of extraordinary value is $500, e.g. jewelry,
precious metals, negotiable instruments and other items listed in our Service Guide. Written claims must be filed within strict time limits, see current
FedEx Service Guide.
%
https://www.fedex.com/cgi-bin/ship_it/unity/3IiUv5FiRx0IcUq2BcRw0HbQr4AgXt6IalUI. 9/19/2005
EFTA00007603

=== Page 5 ===
U.S. POSTAGE PAID
THE SHARPER IMAGE
Day Street
an Francisco, CA 94111 Postmaster: Please deliver September 19, 200,
#P128 227 337# KEY: KJQ57255
DIGIT GARDENS IN PALM BEACH
SHOP*OUR. STORES
OR CURRENT RESIDENT
70748 001 s TOWN CENTER AT BOCA OUTLET RATON
3348nE PI18GALLERIA AT FT LAUDERDALE
358 EL BRILLO WAY
PALM BEACH FL 33480
THE MALL AT WELLINGTON GREEN
SAWGRASS MILLS
24052
emproye &
СОИДЕЙТ
EFTA00007604

=== Page 6 ===
-
023450
MORE
Town of Pali
aus
LORIDA
Police Depa
P SV
POLICE
tin
EVIDE|
COZ
CASE # 05-368 PRO
old
90
CONTEN
95
Item
Quantity
Desc
Jr-Foam™ Silver
iti-Mold. ricles
le w your fe
Suspect:
Foam TM Sily
Officer: Det
- adh
Lab #:
at style,
le makes it eil KL-231
it
havine outer
ethane; comes in its own Smally mesh
you can wear these
5% Specify (women's 9-10; men's 12-13)
h pair S, M, L or XL 8-9)
fim 11) of X-Large (men's
Silver Slippers
$49.95
sharperimage.com


c1: EFTA00005946
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00005946.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
attorney

=== Page 2 ===

=== Page 3 ===
FETA00005948

=== Page 4 ===

=== Page 5 ===

=== Page 6 ===
EFTA00005951

=== Page 7 ===

=== Page 8 ===
PET

=== Page 9 ===

=== Page 10 ===

=== Page 11 ===

=== Page 12 ===
EFTA00005957

=== Page 13 ===
EFTA00005958


c1: EFTA00008120
c2: DataSet 4
c3: VOL00004
c4: DataSet 4/VOL00004/IMAGES/0001/EFTA00008120.pdf
c6: pdf
c7: images
c0:
=== Page 1 ===
74
Part II: The Art of Receiving Massage
Massage is all about making you feel comfortable in your own skin, and the
last thing you want is to have a language barrier make you feel uncomfortable
before you even begin. Words you don't know can make you feel like an out-
sider, which may have the tragic consequence of keeping you from doing
what you really want to do when you get a massage - relax and feel better.
Your goal may be to become one of those knowledgeable clients who enters a
massage clinic and requests "a bit of cranio-sacral for this headache I've had
for two days now, and then some Trager in the hip area to loosen my tight
psoas, and throw in some trigger point work on my traps, will you?" Or, on
the other hand, perhaps this massage mumbo-jumbo seems completely
pointless to you, and all you really want to do is lie down and get rubbed.
Even if you belong to the latter group, knowing at least a few of the terms that
massage therapists (and those who receive massage) commonly employ is
helpful.
This section is a primer on massage lingo to help familiarize you with the
terms you may run into when you
Contact a massage professional to inquire about rates, services, and so on
Visit a massage clinic
Read journals, magazines, or books in the field
Attempt to explain massage to a friend
Ask people to recommend a massage therapist or style for you
Table 5-1 lists several specialized massage words and phrases that at first
glance seem deceptively like everyday words and phrases. But don't be
deceived. These words, when used in regards to massage, are highly specific
and, when used correctly, can lead you to hours and hours of enjoyment,
health benefits, and pleasure.
Table 5-1
Massage-English, English-Massage Dictionary
Word
Non-massage definition
Massage definition
Rolfed
Past-tense of "to throw up
Deep massage work on
on," a variant spelling of
connective tissues that
"Ralphed"
realign the body with
gravity
Bodyworker
Mechanic specializing in
A practitioner of massage
repairing cars after
or similar hands-on healing
accidents
techniques
EFTA00008120

=== Page 2 ===
Chapter 5: A Massage Road Map
75
Word
Non-massage definition
Massage definition
Structural work
Carpentry, mostly done on
Massage that works on
house frames
the body's muscles and
connective tissues to
better align them with
gravity
Spa
Hot tub or Jacuzzi
Health facility where
people go to learn holistic
practices, eat healthy
foods, exercise, and
receive massages and spa
treatments
Ayurveda
Misspelling of a famous
An ancient healing system
brand of natural beauty
from India that uses diet,
products found in salons
meditation, herbs, and
massage to balance the
body
Swedish
Anything from the country
The most well-known and
of Sweden
widely practiced form of
massage in the Western
world, consisting of
stroking, kneading, apply-
ing pressure, stretching,
and SO on
Trigger point
The fine, pointed end of a
A tight, tender spot in a
pistol's trigger
muscle that responds well
to massage
Connective tissues
Kleenex brand facial tissues
The web of tissue
all linked together in a box
(primarily collagen fibers)
that surrounds your every
muscle, organ, and bone,
holding your body together
Deep tissue
Kleenex stuck deep between
A type of massage that
the cushions on your couch
targets the deeper layers
of muscle and connective
tissue
Energy work
Repairs on the electrical
Type of massage that
lines of your house
focuses on vital, invisible
energies in your body
(continued)
EFTA00008121

=== Page 3 ===
76
Part II: The Art of Receiving Massage
Table 5-1 (continued)
Word
Non-massage definition
Massage definition
Adhesion
The sticky mark left on your
Muscle and connective
skin after removing an
tissue fibers that are stuck
adhesive bandage
together because of
injuries, scars, aging, and
lack of movement.
Massage can help sepa-
rate most adhesions,
which are sometimes
painful, though not usually
dangerous.
Drape
Decorative material that
Towels, sheets, and so on,
hangs in front of a window
used to cover a person
receiving a massage
Knots
Things tied in ropes
Tight bands of muscle
fibers and connective tis-
sues that massage often
softens
On-site massage
Massage given at
Seated and clothed
construction sites
massage given in special
chairs - usually in
offices, in stores, or at spe-
cial events
EFTA00008122

=== Page 4 ===
Chapter 5: A Massage Road Map
77
Bon jour, monsieur masseuse
You walk into a health club and sign:up for a
use French words to describe the movements of
massage. A big, burly, bodybuilder of a man
massage, and even the word "massage" itself.
walks out, shakes your hand in his massive paw,
The words for someone who performs massage
and tells you his name is John.
therefore come from the French also:
"Nice to meet you," you say, slightly awed.
A masseur is a male practitioner of
"How have you-been a masseuse?"
massage.
"I'm not a masseuse!" he thunders, causing you
A masseuse is a female practitioner.
to shake in your sneakers. And once again you
have that terrible realization that you've flubbed
An easy way for you to remember the correct
term is to think of monsieur - the French word
up the whole masseur/masseuse thing.
for Mr. - which sounds like masseur. And an
"Sorry," you stammer, confused and embar-
even easier method is to avoid the
rassed, but inside you're also a little mad. How
masseur/masseuse dilemma altogether by
are you supposed to remember the difference
using the more modern, non-gender-based term
between those silly French words, and who
"massage therapist" for males and females
made them.up in the first place anyway?
alike, which is what most professionals prefer,
Strangely enough, it was a Dutch man, Dr.
anyway.
Johann Mezger (1839-1909), who decided to
EFTA00008123

=== Page 5 ===
78
Part II: The Art of Receiving Massage
EFTA00008124

=== Page 6 ===
Chapter 6
Look Who's Coming to Touch You
In This Chapter
D Stalking the elusive referral
Locating a massage therapist
Developing a relationship with your massage therapist
Deciding whether licensing matters
y
ou're no doubt absolutely convinced that massage would make a truly
superb addition to your life, and you're just about ready to pick up that
phone (yes, that one, right over there), dial one of the contact numbers I'm
about to give you in this-chapter, and order up your very first session of
"touch take-out." Soon, a chipper and thoroughly professional person will
show up at your door carrying a monstrous padded folding table. He or she
will open the table in the privacy of your own comfortable dwelling. You'll
smile self-confidently, take all your clothes off, and then wait a minute!
Did I say, "Take all your clothes off?" Well, by golly, I guess I did. Suddenly,
this whole, wonderfully abstract concept of massage has become disconcert-
ingly real. And, in spite of your appreciation for the undeniably therapeutic
benefits of massage, if that professional stranger were to ring your doorbell
right this minute, you may be tempted to say, "Excuse me for a moment, will
you? I just have to go get my law degree at Columbia University and then I'll
be right with you."
If that sounds like you, don't worry. This chapter's purpose is to make you
more comfortable with the people who will be massaging you, including people
you already know, with whom sharing massage will be a new adventure.
Stalking the Elusive Referral
One time-honored concept used to battle your fear of a stranger in your
home is to assure that the person who shows up on your doorstep to give
you a massage is not a stranger. You can accomplish this goal in two ways:
EFTA00008125

=== Page 7 ===
80
Part II: The Art of Receiving Massage
Give your cousin Billy several thousand dollars and send him through
massage school so you can call him later and make an appointment.
Get a referral.
The second option is by far the more common choice, but that doesn't mean
you should entirely dismiss the concept of financing massage school for
friends or family members. The world needs more massage therapists! If you
happen to be extremely wealthy, do the world a favor and set up a massage-
school trust fund. (The investment may even be tax deductible.)
A six-point mental checklist (to go over in your mind
before deciding which massage therapist to try)
No matter how qualified and highly recom-
3. Is she someone you'd like to emulate as far
mended a massage therapist may come to you,
as calmness and tranquility go? Like it or not,
and no matter what other people say about her,
you will probably look upon your massage
you still must decide whether she's the right
therapist as a role model in the relaxation
massage therapist for you. Remember, you're
category. A tense, uptight massage therapist
very likely to share a great deal of yourself with
isn't setting a good example.
this person (massage therapists are like hair
4. Is she "soft" where she needs to be soft
dressers on steroids when it comes to the con-
fiding-in factor). And, because your massage
(unobtrusive and non-opinionated) and
"hard" where she needs to be hard (unre-
therapist will get to know your body better than
anyone else except an intimate partner, you
lenting in her serious desire to see you feel
better)?
have to be willing to trust her. Sometimes, you
have no precise way to gauge which massage
5. Is she someone you feel an immediate
therapist will make precisely the best "fit" with
sense of empathy with? To use a precise sci-
your personality, and no amount of analytical
entific term here, do the two of you click?
deliberation will help you decide who to choose.
6. Is she the right sex? The decision on
That said, try using this quick checklist to judge
whether to receive massage from a male or
your own gut reaction to the person you're about
female massage therapist is entirely up to
to spend a considerable amount of quality time
you. Many people have no preference, as
with:
long as the massage therapist is competent
1. Does she immediately make you feel like
and strong, but others feel more comfortable
you're important?
with one sex than the other in a massage
setting. Most massage establishments will
2. Does she look you right in the eye and fill you
give you a choice when requesting a mas-
with a sense of utter confidence so that
sage therapist. After you get started with the
you're already feeling better before she
actual massage, you'll probably find that the
evèn touches you?
massage therapist's gender doesn't really
matter as much as you may have thought.
EFTA00008126

=== Page 8 ===
Chapter 6: Look Who's Coming to Touch You
81
Of course, you may be more comfortable going to the "neutral ground" of a
professional massage establishment rather than inviting someone unknown
into your home. See the section "Visiting a clinic" later in this chapter for
more information.
In case you're wondering who to ask for a referral without embarrassing
yourself, the following list may come in handy. Actually, you may be sur-
prised at how many people can potentially help you find a massage therapist.
First, you probably should NOT ask certain people to refer a massage thera-
pist, including
Certain physicians who are not aware of the benefits of massage and
who may think that all massage therapists are "quacks."
Your Aunt Gertrude who had a massage once on a cruise and now con-
siders herself an expert.
People who are currently under indictment for health-care fraud.
After you cross those sources off your list, you can still find plenty of helpful
folks ready to steer you towards the nearest pair of helping hands. Some of
those places where you're most likely to get a good referral from include
The contact numbers at major massage associations and accrediting
organizations (see the section "Organizations That Can Help You Find a
Massage Therapist" later in this chapter).
Enlightened physicians who are aware of the benefits of massage and
who are more than happy to refer you to the ones they work with. In
fact, many doctors these days have a massage therapist or two on staff.
Athlete friends who receive massage as part of their training.
A co-worker or family member who's had a particularly good experience
with the massage therapist she's been using for an extended period of
time.
The "best-of" articles that health and beauty magazines such as Shape,
Self, Mademoiselle, Glamour, and so on often feature.
Your friend Tina, the one who wears the Birkenstock sandals all the time
and has that look of blissed-out satisfaction on her face even when she's
standing in line at the grocery store checkout counter.
EFTA00008127

=== Page 9 ===
82
Part II: The Art of Receiving Massage
Getting a Helping Hand
You can collectively refer to the four numbers I'm about to give you as "mas-
sage central." Among them you'll find the contact information for over 80,000
qualified massage therapists in the U.S. right at your fingertips.
Drum roll please and the contact numbers are:
To find a massage therapist who is a member of the oldest nationwide
organization, the American Massage Therapy Association (AMTA), call toll
free, 888-843-2682, for their Find-A-Massage-Therapist) Location Service.
To find the nearest member of Associated Bodywork and Massage
Professionals (ABMP), call 800-458-2267.
To find a member massage therapist of the International Massage
Association (IMA), call 202-387-6555.
For a list of massage therapists who have taken the test given by the
National Certification Board for Therapeutic Massage and Bodywork
(NCBTMB) and are therefore Nationally Certified in all 50 U.S. states, call
703-610-9015.
Of course, among those 80,000+ massage therapists, you're going to find
quite a range of skills and offerings, and there isn't one, single tried-and-true
means of prequalifying someone. However, you are living in an extremely
lucky time, oh fortunate massage recipient, because in the past several years
the number of highly skilled and fully trained massage pros has grown at an
amazing rate all around the world.
Following is a list of contact numbers for professional massage practitioners
in several countries:
Australia: Massage Australia, Sydney, tel. (02) 4757 3050
France: French Federation of Masseurs Kinesitherapeutes (FFMKR),
Paris, tel. 01 44 83 46 00
Italy: Federazione Nazionale dei Collegi dei Massofisioterapisti
(F.N.C.M.), Rome, tel. 03 94 61 915 499
U.K.: The Institute for Complementary Medicine, London, tel. 00 44 171
237-5165
Locating a Massage Therapist
If for some reason you can't locate a massage therapist by simply calling one
of the numbers listed previously, you can pursue several other avenues in
quest of massage.
EFTA00008128

=== Page 10 ===
Chapter 6: Look Who's Coming to Touch You
83
Checking the ads
Each locale has its own regulations regarding the advertising of massage, and
sometimes the regulations vary from city to city. What may be perfectly legal
in Los Angeles, for example, can be verboten in Sioux City, Iowa.
Beware those ads featuring massage therapists with huge muscles, wearing
black leather vests with no shirt underneath, staring straight into the camera
with a come-hither look in their eyes, especially in San Francisco. These
pictures may be a clue tipping you off to the extra curricular intentions of
this particular massage therapist, licensed or not. Then again, it could be a
fashion statement.
Letting your fingers do the walking
FREE
OPINION
In some areas, massage therapists must include an official massage license
number as part of any Yellow Pages listing for massage. According to Dan
Ulrich, past president of the Florida State Massage Therapy Association, the
inclusion of the license number in Yellow Pages and other ads significantly
reduced the amount of unethical massage advertising. Although the license
number is not mandatory everywhere, it's a clue that you're dealing with a
therapeutic professional. If you don't see a license number or some other
professional credentials listed, call and ask for one.
Opening the bureau door
You may occasionally run into ads for massage service bureaus that guaran-
tee you a massage within a specified period of time (usually within a couple
hours). The bureaus have a central number that you call, and they send one
of the many independent massage therapists on their list out to you at your
choice of location. Quite often, these are very up-and-up enterprises run by
entrepreneurial massage therapists who have discovered a new way to multi-
ply their effectiveness and their income. At times, though, the quality of the
services offered can be a little iffy, because all the massage therapists aren't
carefully screened all the time in all the bureaus. So, if you're not personally
familiar with the service, and you haven't received a specific recommenda-
tion, you're never sure exactly what you're going to get when you call one of
these places. Bureaus are most useful when you're traveling and have no
other means of contacting a massage therapist.
EFTA00008129

=== Page 11 ===
84
Part II: The Art of Receiving Massage
Getting the most massage for your money
When dealing with your massage therapist, cer-
Ask for a massage in exchange for refer-
tain tactics can increase happiness for both of
ring a new client to your massage
you, and in the process, maximize the value you
therapist: She will appreciate the new cus-
receive from your experience.
tomer, and you deserve the recognition.
Offer to pay up front for a discounted series
Inquire about rates for longer massage ses-
of massages: For example, if the massage
sions: Often the price drops proportionally
therapist charges $50 for a massage, offer
with the length of the massage, and you can
$400 dollars for 10massages. Often, mas-
receive a 90- minute massage for not too
sage-therapists appreciate the immediate
much more-than a 60- minute massage. A
cash flow and the guarantee of ongoing
massage-therapist who charges $50-for an
business. This arrangement is good for their
hour massage may offer an hour and a half
business, and good for your pocketbook.
massage for $65 or $70, for example.
Going back to school
Wherever you are, one excellent way to get in touch with a massage practitioner
is to call a massage school in your area. There are more schools around than
you think- the U.S. alone has over 800. Look in the phone book, under "voca-
tional schools" or "schools, massage therapy." The schools often have a list of
graduates in the area that they can recommend, and quite often they offer mas-
sage services in a clinic in the school.
TIP
One excellent deal that many people take advantage of is known as the student
massage clinic. In this setup, the students receive part of their training by
working on real massage customers, under supervision, of course. Student
massages go for only fraction of the normal cost, usually only ½ to ½ the going
rate of a professional massage in the area. More often than not, the students
are already quite good at what they do, and dollar for dollar this option is one
of the best bargains in massage.
Keep in mind that you may be asked to fill out a detailed feedback form after
the massage, for training purposes. Also, the student clinics usually take
place in a big room with curtains separating the massage tables. Quite often,
an instructor stops in to observe the student in action. So if you're a super-
private individual who doesn't like to have other people around when you're
getting a massage, the student clinic is probably not for you. Also, if you have
a specific health problem that you'd like to address with massage, it's best to
visit a licensed professional. For relaxation and stress relief, though, student
massages are usually as effective as more expensive professional massages
because the students are trying extra hard to please you (and pass their
coursework at the same time!).
EFTA00008130

=== Page 12 ===
Chapter 6: Look Who's Coming to Touch You
85
Pampering Your Massage Therapist
After you choose a massage therapist and begin to develop a working rela-
tionship with him, a few endearing personality quirks may begin to surface.
Some massage therapists work barefoot, even in the winter, for example.
Others hold a giant quartz crystal over your body before the massage. And
some tape a bunch of magnets under their massage table to "align your
energy" while they work on you. Try not to take your massage therapist's
idiosyncrasies too seriously. They're just trying to do the best job they can.
It's just that some of their methods may seem a little, um, colorful at first.
Refer to rule # 9, "You're the boss," in Chapter 7 for advice on letting your
massage therapist know what you're comfortable and what you're not
comfortable with.
As a general rule, massage therapists are a finicky and extremely sensitive
lot. They're somewhat like pure-bred cats, and although their job description
calls for a great deal of touching, they also need to receive strokes them-
selves (often to that most delicate muscle, the ego). If you become an expert
at scratching behind the ears of your massage therapist's self-image, you can
coax a better performance from him, and your relationship will be a happier
one all around.
The following are some simple points to remember whenever you're dealing
directly with your massage therapist:
Always offer encouragement first before you criticize: For example, if
your massage therapist is applying a little too much pressure in a partic-
ular area, definitely let her know about it, but first say something like,
"What you were doing a minute ago felt really great. You can lighten up
the pressure a little right now, though."
Always, always, always praise the massage your therapist just gave you
immediately after you receive it, even if this is the seven hundred and
eighty-ninth massage you've received from her: The immediate gratifi-
cation of this simple act is powerful. It's the same reason all an actress's
friends rush backstage after the play to heartily laud her skills. The ego
muscle is most delicate directly after the big performance, and for a great
massage therapist, every massage is a type of performance.
Always communicate clearly about exactly what fee you expect to pay
for exactly which services: Pricing of massage services may be a sensitive
issue. Be clear on the answers to the following questions before you begin:
Is the charge for an hour and fifteen minute massage higher than
that for an hour massage?
Does the massage therapist have a cancellation policy?
Does your massage therapist reimburse insurance claims?
EFTA00008131

=== Page 13 ===
86
Part II: The Art of Receiving Massage
Licensing Touch
Being a wise consumer, when you head out looking for a massage pro to rub
you the right way, you'll want to ask yourself that all-important question: Is
she licensed? The problem here is that not all good, professional massage
therapists in all areas are licensed. In the U.S., only half the states even
require licensing for massage. Some states require no license at all, and in
others the licensing is county-by-county or city-by-city. So even someone who
is very highly trained and takes her job very seriously may be license-less,
through no fault of her own.
Internationally, licensing rules for massage therapists vary widely from coun-
try to country. Some countries, like Singapore, for example, have little or no
regulation, while in other countries, like France, massage therapists are part
of the medical community and operate out of their own medical clinics. The
best course of action in foreign countries is to ask someone you trust to rec-
ommend massage. Also, you can read through Chapter 17 for some more
suggestions.
The rules concerning massage licensing are too complex and changeable to
list here. They differ from area to area and time to time. In fact, in Santa
Monica, California, where I first started working as a massage therapist, the
actual laws on the books stated that nobody could open a massage clinic
within 500 feet of a church, and in order to receive your city license to prac-
tice, you had to take a test certifying that you were free of all venereal
diseases. Go figure.
If you want information about how massage practitioners are licensed in your
area, you can call the board or department in your state that regulates mas-
sage therapists. If there is no such regulating board, check with a local
massage school to see what kind of education and certification is normal for
practitioners in your area.
The best thing to do when you're trying to determine the professional status
of any individual massage therapist is to ask the therapist. I know, this strat-
egy is stunningly simple, but it works. If she doesn't know anything about
licensing, you may have an unprofessional person on your hands. On the
other hand, if she knows her stuff, she can tell you exactly who to call or
where to look to verify local licensing requirements in general, and hers in
particular.
Because this whole licensing issue is so confusing in many areas, you're wise
to consider certification as an equally, if not more, important factor in deter-
mining who to choose as your massage therapist.
EFTA00008132

=== Page 14 ===
Chapter 6: Look Who's Coming to Touch You
87
Original sin?
Some massage therapists think that requiring
control or regulation. They often live in cabins in
licensing for massage is almost sinful, because
rugged-individualist states such as Vermont,
they perceive what they do as art. They figure
which, as an interesting side-note that has
that licensing massage is like licensing a painter
absolutely nothing to do with massage, is the
to paint, or a writer to write. Ridiculous! These
only state that has managed to keep out
people thoroughly oppose any attempts at
Wal-Mart stores.
If a massage therapist has graduated from a bona-fide massage school, he has
received a certificate of completion, and this certificate often notes the
number of hours completed, specialties studied, and other relevant informa-
tion. This certification may be the single most substantial piece of evidence
of a massage therapist's dedication to his craft, especially in those areas
where licensing is not required.
Another type of certification is awarded to those massage therapists who
complete a test given by a certification board, such as the National
Certification Board for Therapeutic Massage and Bodywork (NCBTMB). This
certification is another way of determining competency.
TIP
Remember, in massage, just as in a marriage, it's not the actual piece of
paper, but the level of commitment on the participants' part that is most vital
to the success of the relationship. A fancy, gold-embossed massage license
hanging on the wall in a frame is no guarantee that you're going to like a
given massage therapist's technique. And, on the other hand, someone with
no certificate or license at all may be one of the most highly skilled massage
therapists you'll ever meet. When it comes down to choosing a pro, go with
your heart and your intuition.
EFTA00008133

=== Page 15 ===
88
Part II: The Art of Receiving Massage
EFTA00008134

=== Page 16 ===
Chapter 7
The Rules for Receiving Massage
In This Chapter
Following guidelines for receiving a massage
Getting in tune and staying in touch
F
rom the day you were born, your body has been hanging around you like
a shadow. It never leaves you alone. You wake up in the morning, and
there your body is, faithful as a puppy, thumping its little tail against your
freshly washed bedspread. At first, having a body is a novelty, a fact that you
can see reflected in the faces of babies and small children. Even the most
mundane details about their bodies fill them with delight. "Oh boy, there's my
hand again!"
As you mature, however, you become more accustomed to having a body,
and it begins to bore you. This boredom usually occurs as young people
enter their teenage years. "Oh boy, my hand again, big deal." At this point,
they begin to pierce their bodies in various locations and cover them with
decorative tattoos. By the time people are full-fledged adults, though, most of
them have begun to concentrate on other things, leaving their bodies far
behind. The only time they really get connected to their bodies is when
they're learning a new skill of some kind, like soccer, or neurosurgery.
The result? Most people take their bodies for granted. One of massage's main
objectives is to get you back "into" your body again. A good massage should
rekindle your childlike enthusiasm for life.
In order for massage to help you achieve the lofty goal of getting back in
touch with yourself, you need to follow certain guidelines, which I just
happen to outline in this chapter. At first, some of these "rules" may seem a
little simplistic to you. Others may appear irrelevant. However, I give you my
personal guarantee that if you try them out when you're on the receiving end
of a massage, you're going to get much more out of the experience.
So, approach these guidelines with an open mind, apply them when you feel
that doing so is appropriate during your own massage exchanges, and watch
your enjoyment of massage soar to levels beyond your expectations.
EFTA00008135

=== Page 17 ===
90
Part II: The Art of Receiving Massage
The rules for receiving massage are, in fact, quite similar to the Ancient
Secrets of Life as passed down by Big Important Spiritual Leaders for thou-
sands of years. Yes, it's true; you can learn every really important thing in life
by lying down and getting rubbed.
Honing your skills at receiving massage is more than simply a way to feel
better. It's also a way to improve your life. Read through these rules, practice
them, and you'll see what I mean.
Rule # 1: Keep Breathing
When you receive a massage from a professional, she may remind you sev-
eral times in a soft, soothing voice to breathe. And you may be tempted to
say right back to her in a not-so-soothing voice, "I'm already breathing, in
case you haven't noticed."
Don't be offended. The massage therapist's comments aren't meant to imply
that she thinks you're deceased, and she's not trying to insult you for your
poor breathing skills. In fact, many massage therapists start each and every
massage with a series of deep breaths, regardless of how obviously alive you
are to begin with.
A massage therapist may tell you to take deep breaths during a massage for
the following reasons:
To help you focus on the sensations you're feeling in your body rather
than the internal monologue going on in your mind
To get you to fill your lungs and thus all your cells with fresh oxygen,
enlivening your entire body
To help you become aware of muscles that you've been holding tense so
you can start to relax them
Most people walk around not actually breathing much. People tend to use
only a tiny percentage of their lung capacity, just like they use only a tiny per-
centage of their brain capacity. Proper breathing changes that.
TIP
While receiving a massage, focus your mind as fully as possible upon the
very important act of breathing. Focusing your mind on your breath brings
your awareness back to your body quicker than anything else.
EFTA00008136

=== Page 18 ===
Chapter 7: The Rules for Receiving Massage
91
Going with the diaphragm's flow
The diaphragm is a muscle in your abdomen - it looks like a soft pizza
shaped into a double-headed dome - that is responsible for keeping you
breathing (see Figure 7-1). Most of the time, your diaphragm is contracting
and relaxing without conscious thought from you, but you can teach yourself
to control this activity. In the section "Exercising your breathing muscle's
breath," I give you an exercise that helps you use this muscle more con-
sciously, which enables you to exert more control over your breathing,
making it fuller and deeper.
Thoracic wall at inspiration
At expiration
Lungs
Diaphragm muscle
at expiration
Diaphragm muscle
at inspiration
Figure 7-1:
The
diaphram
and other
elements
of your
respiratory
system.
EFTA00008137

=== Page 19 ===
92
Part II: The Art of Receiving Massage
Exercising your breathing muscles
The next time you have the chance, spend a few minutes observing a sleep-
ing - or at least relaxed - infant or toddler breathe. Pay close attention to
the abdomen, and you can see the entire area gently lift and lower. This
movement is the result of an active, uninhibited diaphragm at work.
Then look down at your own abdomen while you breathe for a few minutes.
Notice a difference? Where did all the lifting and lowering go? You still have
the same breathing mechanisms you always did; they're not something you
grow out of. With each breath you take, you should indeed have a visibly
rhythmical, moving body. Somewhere along the line, though, most people
stifle themselves into taking shallow, insufficient breaths. This type of breath-
ing is a common reaction to the act of growing older. Don't worry, you're still
getting enough oxygen to survive. But, are you getting enough to thrive? By
practicing deep breathing during massage, you can literally rejuvenate your
body, sending extra-oxygenated blood out all the way to your toes.
The key to breathing properly while getting a massage is to take whole
breaths, a term that basically means "breathing like a kid." Go ahead and try a
whole breath now. Lie down on your back, placing your palms gently on your
abdomen, and then begin this four-step process:
1. Breathe deep and low into your lungs so that your abdomen pushes
your hands upward.
Make sure that you're not just pushing up with your stomach muscles,
but that you're actually expanding the entire abdominal area.
2. Continue the expansion up into your ribs, allowing them to push out-
ward toward each side.
3. When your ribs have expanded out as far as they'll go, then expand
them up toward your head, taking the last bit of breath into the area
just beneath your collar bones.
4. Let the whole thing collapse.
You don't need to try and push the air out; just let it flow. When your
lungs feel empty and your abdomen is flat once again, you can restart
the process.
Rule #2: Stay Loose
As you probably know, one of the main points of getting a massage is to relax.
Logically, you may then think that you can just give your body to a massage
therapist who will relax your body for you, like giving your car to a mechanic
and expecting him to fix it.
EFTA00008138

=== Page 20 ===
Chapter 7: The Rules for Receiving Massage
93
Please release me, let me go
After you receive several massages, you'll grad-
your muscle fibers, and you'll feel it beginning
ually become accustomed to relaxing your own
to tighten up. Then, silently, without anyone
muscles. Eventually you notice that you can do
noticing, you send a mental message to the
the same thing even when you're not receiving
growing knot, telling it to go away, in the same
massage, like when you're waiting in line at the
way that your massage therapist helps you do
grocery store, stuck in traffic, or sitting in a
during a massage. You can take this side bene-
meeting with your boss. "Twang," will go one of
fit of massage with you wherever you go.
Expecting a massage therapist to do all your body's relaxing is called giving
up responsibility for your own relaxation, and it's a no-no. Staying loose is your
responsibility; the massage therapist can help you, but you basically have to
do the relaxing yourself. So how do you do that?
You accomplish relaxation by becoming more aware of what you're feeling in
your own body. During the massage, your massage therapist often reminds
you to focus on "knots" or tight areas. In those moments, using the power of
your own imagination, you can begin to visualize what those knots may look
like in your muscles, and to let go of them.
If you're not staying loose by engaging your mind to relax your own muscles,
you're missing more than half the benefits and effects of the massage.
Rule #3: Let Go
When you receive a massage, especially the first time, you may have a ten-
dency- - like just about everyone else in the world - to "help" the person
working on you. You may graciously lift your limbs, hold your head up, and
twist your body around, all to make things easier for the other person.
Although this "helping" may seem like the friendliest thing to do, you're actu-
ally hindering the massage process and making your massage therapist's job
a little more difficult. Relaxing a person who is holding her own arm up in the
air as stiff as a flag pole is pretty darn hard.
The technical term for this tendency during massage is hanging on, and you
want to do exactly the opposite, which is letting.go. But what, exactly, does
"letting go" mean?
EFTA00008139

=== Page 21 ===
94
Part II: The Art of Receiving Massage
The limp-arm experiment
You're basically hanging onto yourself for dear
have to go through? What mental image?
life, even the parts of your body that are painful,
What body sensation?
stiff, or tense. This hanging on is a natural ten-
dency, but to get the most out of a massage, you
4. Tell your partner to lift your arm a little
have to let go. The "limp-arm experiment": is an
higher each time.
easy way. to begin training yourself to let go. All
Instead of dropping your arm all the way
you need is a partner and someplace comfort-
back down, tell her to catch it in her other
able to lie down.
hand.
1. Lie down on your back and have your part-
5. Keep repeating this exercise until your arm
ner lift your arm up in the air several
completely lets go and your partner can
inches.
drop it from any height with absolutely no
resistance.
2. After a few seconds, have your partner let
go of your arm without any warning to you.
This ability may come naturally to you the
Let your arm drop back down: (Make sure
very first time you try to let go, but normally
that you're lying on soft surface.)
the exercise takes quite a bit of conscious
effort. You may not be able to let go until you
3. Watch to see whether your arm plops back
make several separate attempts on differ-
down, limp as a noodle, or whether you
ent days. After you master one arm, you can
hold. it right where she left it, stiff as a
try the other arm, a leg, or your head.
board.
Use this newly formed skill to let go the next time
What do you have to do to let your arm drop
you receive a massage.
back down? What thought process do you
JARGON
ALERT
If you were to take a microscope and look deep within your muscles and
joints while you're getting a massage, you'd discover some specialized nerve
cells that monitor the position and relative movement of your body. These
cells are called proprioceptors (see Chapter 4).
These cells constantly tell you where you are in space, something everybody
likes to have a pretty firm control over all of the time, even while asleep.
These cells keep you from just rolling right out of bed every night.
About the only time you completely let go of all your holding patterns, ten-
sions, and proprioceptive rigidities is when you're under deep anesthesia.
Under anesthesia, people sometimes release the tension they normally think
of as "built-in" through age or heredity, including stooped shoulders, stiff
hips, ugly grimaces, and more. When they come out of anesthesia, they
reclaim these habitual patterns almost instantaneously. They can't sustain
the relaxation because it's unconscious. Massage, conversely, allows people
to achieve a conscious relaxation, which can last indefinitely.
EFTA00008140

=== Page 22 ===
Chapter 7: The Rules for Receiving Massage
95
MASSAGE
TALE
One of my clients suffered for years from debilitating pain due to whiplash.
Then one day she received a massage from a woman at Gurney's Inn, a spa in
Montauk, New York. After that massage, the pain was almost entirely gone,
and it continued to gradually fade away. My client was able to make such a
drastic change by letting herself go fully into the healing hands of the mas-
sage therapist. When she did, she stopped holding onto the same painful,
habitual patterns that had formed in her body since the accident.
Rule #4: Stop Thinking, Start Being
The problem with your mind is that it just works too darn well, thinking and
thinking and thinking without stopping all day long from the first moment
you wake up until well after your head hits the pillow. This feature is fine
during most of your daily activities, but when it comes to getting a massage,
too much thinking is definitely a drawback.
Many people get a massage and then ten minutes later can barely remember
it because they weren't really paying attention to it while it was happening.
Instead, an ongoing stream of thoughts kept them from fully experiencing the
massage.
When you're getting a massage, don't think about what you should have done
the day before or what you plan to do an hour later. A massage is time to Be
Here Now. The sensations you're feeling offer a great opportunity to quiet
your mind, focus, and think of nothing else for a little while. In this way, every
massage is a potential meditation. Don't get me wrong: relaxing and joking
around during a massage is perfectly okay, too, but most people, at least
once in a while, can benefit from a massage meditation. (See the sidebar, "A
massage meditation," later in this chapter.)
Rule #5: No Pain, No Gain? No Way!
You may have heard of the massage-masochists who don't believe they're
receiving a real massage unless they have to grit their teeth to keep from
screaming through the whole thing. They're the ones you can hear yelling
from behind massage room doors, "More pressure! More pressure!"
This green-beret school of massage is an unfortunate result of the "no-pain,
no-gain" mentality that military academies, full-contact sports enthusiasts,
and certain daytime-television talk show hosts foster. You don't need to buy
into this way of thinking, and you shouldn't let this attitude scare you away
from getting a massage.
EFTA00008141

=== Page 23 ===
96
Part II: The Art of Receiving Massage
A massage meditation
Meditation, in a nutshell, is the act of focusing
4. Continue with this awareness - breathing
your entire attention on just one thing, thus stop-
relaxation into each successive point that
ping the constant chatter inside your head and
the massage therapist is touching.
experiencing a state of timelessness, content-
ment, and wholeness. People achieve this state
Eventually, you become aware that the mas-
in many ways - through sports, or silence, or
sage therapist is tuning in to your breath as
prayer, for example - and massage is yet
well, and the massage becomes a shared
meditation.
another activity that you can use to effectively
shut out the rest of the world and tune into your
5. Communicate with your massage therapist,
own inner peace. The next time you receive a
both verbally and nonverbally. Together,
massage, try this meditation
you-can create a special massage mood
1. Close your eyes and begin to get in touch
that will help you focus on your experi-
with your breath, as I describe in the sec-
ence, making the massage more like a
tion "Rule #1: Keep Breathing."
meditation (see Chapter 9).
Before you receive the first touch of the
6. Keep bringing your mind back to the
massage, spend several minutes trying to
massage.
clear your mind of any other thoughts.
You may realize, at various points during the
Concentrate only on your breathing.
massage, that your mind has wandered off
2. When your massage therapist first makes
on some train of thought. This is completely
contact, imagine yourself breathing in
natural and happens even to advanced
through that very spot.
meditation practitioners. Simply bring your
mind gently back to the breath and the
For example, if she starts by massaging your
relaxation. Don't worry about how "good"
neck, imagine a stream of fresh oxygen and
you are at meditation. See Meditation For
energy entering through your neck, exactly
Dummies (IDG Books Worldwide) for more
where her fingers are.
guidance and tips about meditation.
3. On the exhalation, imagine your muscles in
that same area becoming softer, warmer,
and looser.
So, how much pain should you experience during a massage? In my opinion,
none. Zero. However, the line is indeed thin between the pleasure you receive
during massage and a certain kind of therapeutic pain. Some people like to
walk that line while they're getting a massage. If you want to experiment walk-
ing this line yourself, make sure to do so with an experienced professional.
Although certain muscle knots and patterns of tension do respond well to
firm, well-focused pressure, you don't necessarily need to experience it for
yourself. Harder massage is not always better massage, and at times the light-
est touch can achieve the most profound benefits.
EFTA00008142

=== Page 24 ===
Chapter 7: The Rules for Receiving Massage
97
Rule #6: Listen to Your Emotions
Don't be surprised if during a massage one day you suddenly, for no reason
at all, feel like crying your eyes out, or laughing hysterically. Massage some-
times has that effect on people. Some of the reasons for this emotional
response include:
Certain emotional memories - usually the result of powerful experi-
ences can resurface when your body is massaged.
No one has touched you with care, compassion, and gentleness for a
very long time. In that case, the experience suddenly overwhelms you
with gratitude, bringing forth tears.
You're a very ticklish person.
As esoteric as the first two explanations may sound, they're entirely plausi-
ble. In fact, certain types of massage are famous for stirring up emotions.
Rolfing, for instance, often triggers this type of experience. The explanation
for this emotional component of massage is straightforward your body
and mind have faithfully recorded your every experience, but some of these
experiences were so unpleasant that you filed them away in your uncon-
scious and shut down certain feelings in the corresponding part of your
body. Massaging the affected areas can bring your awareness back to your
body, thus unlocking the memories.
TIP
If you encounter one of these emotional peaks yourself during a massage,
relax, breathe, and allow it to happen. Remembering that you are safe in your
present environment, let your mind drift to whatever images or memories
seem to be surfacing. You may find yourself remembering all sorts of things
that you hadn't thought of for years, and you can benefit from letting the
attendant emotions flow freely through your body, without trying to stifle
them. Professional massage therapists are accustomed to this type of emo-
tional release and know how to make you feel comfortable while it's
happening. There's no need to feel embarrassed by the experience.
WARNING!
If, as occasionally happens, one of these resurfacing memories is particularly
traumatic, as in the case of abuse, do whatever is necessary to comfort your-
self. Communicate with the person massaging you, letting her know that you
need to sit up again, or get wrapped in a blanket for a feeling of safety. Have
some tissues nearby to dry away tears. Later you can decide whether you
want to pursue these memories further with the guidance of a psychologist
or other counselor.
EFTA00008143

=== Page 25 ===
98
Part II: The Art of Receiving Massage
Rule #7: Blissing Out Is Okay
Sometimes, massage doesn't just make you feel great; it makes you feel ecsta-
tic, rapturous, and filled with bliss. The feeling is visceral. You're lying there
one minute relaxing, hopefully concentrating on your breathing, but perhaps
just going over your grocery list in your head, when KABOOM!, it hits you,
and suddenly you're just floating there in a syrupy sea of endorphins, not
knowing what to do with yourself.
I can tell you what to do: enjoy this feeling while it lasts, because, like every
other human experience, it passes.
These experiences are different for everyone, and nobody knows exactly
what causes them. They've been responsible for many people changing their
entire lives and heading into a career as a massage therapist. And people
with spiritual inclinations, once touched in this fashion, have created entire
ministries devoted to the "laying on of hands."
MASSAGE
TALE
A minister named Zach Thomas from North Carolina once had such a power-
ful experience receiving a massage that he went on to become a massage
therapist himself. At first, his church was opposed to his hands-on work, and
Zach had to practice massage privately. Eventually, though, he took his skills
and his compassionate touch out to the public, performing massage for dying
people in hospices and hospitals. He helped form a group called the National
Association of Bodywork in Religious Services (NABRS), which is active
today with hundreds of members. Much of the work the members of this
association do is for those people who wouldn't otherwise be able to afford
it. The nuns and priests and other clergy involved practice the actual "laying
on of hands" as written about in the Bible. For more information, you can
write to the organization at 337 Tranquil Avenue, Charlotte, NC 28209.
The spiritual secret behind massage? Simple. What massage really boils down
to is two people just being together fully in the present moment, which has
been the essence of spiritual traditions forever, especially in the East. The
mystical traditions of the West have expressed similar sentiments, as noted
in the phrase, "Be still and know that I am God." These understandings are
mystical in nature, not reserved for any one particular religion.
Think of it this way - massage is one sure-fire way to follow the Golden Rule
that exists in almost all cultures and every religion, from the Good Samaritan
to the compassionate Buddha. Do unto others as you would have them do unto
you. Well, who doesn't want to be touched with care and compassion? Who
doesn't like others to help them feel better and lighten their load?
Massage is compassion turned into action.
EFTA00008144

=== Page 26 ===
Chapter 7: The Rules for Receiving Massage
99
Rule #8: It's Cool to Be Nude (Or Not)
You are, whether you like it or not, naked all the time beneath your clothes.
You were born nude, just like every other human on the planet. Nudity is nat-
ural. However, each culture develops its own peculiar attitudes about nudity,
ranging from those who consider it extremely awkward, embarrassing, and
inappropriate at all times to those who don't think twice about it, anytime,
anywhere, for any reason.
Neither attitude is healthier than the other, they're just different. The key for
massage situations is to respect the attitudes of both people at all times. If
either the person receiving or giving the massage is uncomfortable with any
kind of skin exposure whatsoever, you're much better off to cover that area
up and keep it covered than to cause discomfort. This applies to the entire
body, even the legs and arms, which most people are comfortable exposing.
Although gliding an oiled palm is definitely easier over bare skin than cov-
ered skin, massage has other moves besides gliding, and you can give a very
good massage to a fully clothed person (I show you how in Chapter 11).
TIP
Remember this message: When you receive a massage, you're okay the way
you are - nude or totally covered up. Just be comfortable.
Rule #9: You're the Boss
Even though you're lying down with your eyes closed during most massages,
you're still in charge. With the slightest word or gesture, you can change the
course of the proceedings. Deeper pressure? It's up to you. Slower pace?
That's your call, too. Less chit-chat? Your decision.
You have complete authority to change anything that may be making you
uncomfortable. Requesting a change of music, for example, is perfectly per-
missible, as is turning the music off altogether. If you want to be covered
more modestly, just ask. Whatever you say goes. You can say exactly what
you're feeling, even ending the massage at any time, for any reason you want.
Period. You always have the option of standing up and saying, "Enough!"
Of course, when you're receiving a massage from a professional massage
therapist, it makes sense to listen to her suggestions. If she thinks you should
quiet down and focus on the massage rather than conversation, for example,
it's probably best to follow her advice. However, don't mistakenly place your-
self in a submissive role just because you're lying down. Even if the other
person knows more about massage than you, is older than you, or has a
louder personality than you, the bottom line is, when you're receiving a mas-
sage, you're the boss.
EFTA00008145

=== Page 27 ===
100
Part II: The Art of Receiving Massage
Rule # 10: Be Grateful
During the massage itself, spend some time being grateful for what you're
experiencing in the moment. This course is by far the best one to take,
instead of the alternatives, which consist of
Wondering when the massage is going to end
Plotting the next time you can get a massage
Planning your next business trip
Worrying about the world economy
Also, be sure to share your feelings of gratitude with the person who just
gave you the massage, being especially vocal about her fantastic skills and
techniques. That way, she'll look forward to giving you your next massage as
much as you'll look forward to getting it.
EFTA00008146

=== Page 28 ===
Chapter 8
Your First Massage
Appointment - - Step-by-Step
In This Chapter
Walking through your first appointment
Where to go to get a massage
p
robably the biggest barrier that stops people from ever signing up for
their first professional massage is a fear of the unknown. Let's face it: If
you have never ventured into a room with a stranger to get rubbed before,
you just don't know what to expect, and the thought of becoming vulnerable
in any way doesn't inspire you to take the first step.
But hold on. Think back for just a minute. Do you remember any experience
in your entire life that was not scary the first time you tried it? Go as far back
as your first day at kindergarten. That's scary. Getting your first massage is
just another step along the road of discovery in your life.
Your First Appointment with a Pro
You can use the following seven steps as a guide to help you breeze through
your first appointment with confidence and poise, starting before you even
arrive and lasting right up until you walk out the door.
Preparation
In order to get the most out of your massage, you have to do a little more
planning and preparation than you would, say, in order to go get a haircut.
When you schedule your massage, keep these points in mind:
EFTA00008147

=== Page 29 ===
102
Part II: The Art of Receiving Massage
Don't eat a large meal within a couple hours before starting the massage.
You don't want to be lying face down on a belly full of lasagna while
somebody is pressing on your back. Light meals and snacks are okay,
and a larger meal several hours earlier won't affect you.
If possible, don't wear a lot of jewelry, which takes a lot to time to take
off and put back on again.
Refrain from consuming alcohol before your massage (unless it's a sen-
sual massage and you're sharing a bottle of bubbly with that special
someone to get in the mood). Although alcohol can help relax you, it
also slows your responses and deadens some sensations. You want to be
alert and responsive because massage is a two-way dance and you need
to do your part.
Make sure to schedule enough time before and after your massage so
you're not rushing to get there and flying out the door when you leave.
Hurrying tends to counteract the relaxing effects of the massage itself.
Turn off pagers and cellular phones during the massage. This probably
seems obvious, but it may surprise you to know that beeps, buzzes, and
rings have interrupted many tranquil, soothing massages.
Make sure any childcare details are completely taken care of before you
begin so your mind can be at ease during your session.
No particular time of day is best to receive a massage, but most people have
their own personal preference. Some like the morning so they can experience
the benefits throughout the day, and others like a massage right before going
to bed at night. Whichever your choice is, try to schedule far enough in
advance so you get the time you prefer. Many massage therapists are busy,
and their "prime times" are taken up early.
Communication
When you arrive at your massage destination, especially for the first time,
you need to engage in a little communication with the person who is going to
massage you. So it helps, of course, if you speak the same language as that
person. And I don't mean just the same native tongue, but the same intention,
too. If what you want out of the experience is fundamentally different than
what the massage therapist intends to give, you're headed for trouble.
For example, if you came in for an hour of blissful relaxation and escape from
stress, but what the massage therapist intends on giving you is a session of
active, muscle-stretching sports therapy, neither one of you is going to have a
good time. The best time to confirm your intentions is on the phone, before
you meet face-to-face, but you need to reconfirm this understanding with
some clear verbal communication after you arrive, as well.
EFTA00008148

=== Page 30 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
103
When you finally meet your massage therapist for the first time, there may be
some nonverbal communication required also, in the form of paperwork to
fill out, like the actual massage therapist's intake form. "Why do I have to fill
out these medical forms if all I want is a simple massage?" you may ask. Well,
it's for your own good. Massage affects the entire body, and it's best if your
massage therapist knows as much as possible about your health history. If a
massage therapist doesn't ask you to fill out a form, however, it doesn't mean
she doesn't care about your health; that's just her style, or the policy of the
spa or health club where she works.
Another type of communication you share with your massage therapist is
both nonverbal and non-written - body language. Your massage therapist,
by profession an expert in the language of the body, may try her best not to
laugh out loud while your body silently struggles with embarrassment and
anxiety at the prospect of getting your first massage. Just kidding! Actually, as
you may imagine, massage therapists become very adept at making their
clients feel at ease in a potentially uneasy situation. It's the little things they
do (and don't do) that make the difference. It could be where they point their
eyes or how they manipulate sheets and towels to make you feel protected
and respected. It's the way they just relax and accept you when you make
yourself vulnerable by being there.
Besides, they're just as eager to make a good first impression as you are,
partly because it's human nature and partly because they want you as a
repeat customer!
Getting comfortable
In most massage situations, after you arrive and go through your communica-
tion rituals, the next step is undressing and lying down. This can be tricky.
It's the moment many people dread, and the one that keeps them from ever
getting a "real" massage. The way it works is like this:
1. The massage therapist explains how you're supposed to get up on-the
massage table, pointing out where your head should be, and whether
you should be face up or facedown. If you ask whether you should get
completely undressed or not, the stock answer is something to the effect
of, "Most people take all their clothes off, but you can get undressed to the
level of your comfort." Then she leaves the room. Do not feel intimidated
by "most people" who all so bravely get naked for their massages. It's up
to you if you want to keep your underwear or some clothes on, and it's OK
either way. Refer to Rule # 8 in Chapter 7, "It's cool to be nude (or not)."
2. After the massage therapist is out of the room, remember to take your
time. Don't worry about getting barged in on, cause it ain't gonna
happen. She knocks before coming back in, and usually she waits much
longer than necessary to make sure you have plenty of time. Take this
opportunity to remove jewelry, watches, and anything else that may
EFTA00008149

=== Page 31 ===
104
Part II: The Art of Receiving Massage
entangle a finger (wedding bands are okay). Usually, there is a little table
or shelf to hold your belongings, and you can find a hook for your
clothes. If you have long hair, you may want to tie it back so it doesn't
get in the way. Also, it's a good idea to visit the bathroom before you lay
down on the table, even if you don't think you have to go. Getting a mas-
sage with a full bladder takes a lot of the enjoyment out of it.
3. Lie down on the table in the position you were told and pull the sheet or
towel up over your body, completely covering yourself.
4. The massage therapist knocks and asks if it's okay to enter again. When
you give the go-ahead, she comes in, and then usually washes her
hands. She does this for three reasons:
To reassure you that her hands are clean
To wash away any dirt or germs she may have contacted since
scrubbing them the last time a few minutes earlier
In many areas the law requires it
VARGON ALERT
5. She makes sure you're comfortable, checking the room temperature,
tucking the towel around your body, and adjusting the lights and music.
She may also slip a little pillow or piece of foam rubber beneath your
knees, ankles, or head to help support you. These cushions are called
bolsters, and they really help you feel more comfortable. If you feel a
strain or lack of support in any area of your body, just let the massage
therapist know.
6. After everything's set, your massage therapist uncovers just the area that
she is going to work on. If she plans to massage your neck, she pulls the
sheet down to the top of your chest. Massage therapists always leave
women's breasts covered, and no one's "private parts" ever get exposed.
MASSAGE
TALE
Sometimes no matter how hard you try, all these massage rules go out the
window. Like the time I was working at a spa and had the opportunity to mas-
sage Dr. Ruth Westheimer. I'll never forget the experience because, for one
thing, she threw her robe off before I ever had the chance to leave the room
and let her get undressed. Then, full of confidence, she strode to the massage
table and tried to climb aboard. I say "tried" because, as it turns out, she was
a little too short to reach. I wanted to reach down and give her a boost, but I
couldn't figure out how to do it without getting a little too personal with Dr.
Ruth, so I averted my eyes as best I could and offered ineffectual words of
general encouragement.
Luckily, she knew what to do. "Don't worry!" she chimed. "I've had this prob-
lem before!" Then she proceeded to push a chair up next to the massage
table, climb onto it, and from there crawl up onto the table, where I immedi-
ately covered her with a sheet in the proper professional fashion.
EFTA00008150

=== Page 32 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
105
Avoiding the bathrobe dance
As a massage therapist in spas, on many occá-
the bathrobe while remaining face down and
sions I've entered the massage room to begin a
completely covered at all times. The client's
massage only to find my client lying there, face
rump usually scoots up in the air, arms and
down, rigid with nervousness, with her bathrobe
legs splay every which way, and her face turns
tied super-tight around her waist. Before leav-
bright red.
ing the room to let her disrobe, I'd instructed her
Then, after the robe is finally loosened from
to take her robe off and lie down under the sheet
around her body and her arms are out of the
I'd provided, but some clients are too-tense to
armholes, the massage therapist has to drape a
hear those instructions.
sheet or towel over it before skillfully slipping
And SO that's when we begin the bathrobe
the robe from underneath. This entire procedure
dance.
leaves the client even more tense than when
she started, and more embarrassed than she
The bathrobe dance is an awkward ordeal that
would have been if she'd simply listened to the
usually lasts about two minutes. While the mas-
instructions.
sage therapist tries to assist as best he can, the
client rolls, wriggles, and writhes her way out of
TIP
If you find yourself on the table still wrapped in your robe, make things easy
on yourself. Don't wear yourself out before the massage by wrestling with
your robe. Instead, say something like, "That was so silly of me," and ask the
massage therapist to leave the room again to give you another chance. Then
get off the table, slip out of your robe, and lie down beneath the sheet like
you were supposed to in the first place.
TIP
If, rather than a bathrobe, you have a towel wrapped around you before the
massage, make sure not to lie down directly upon the knotted part so you
have to do the "rock-n-roll" to loosen it. Instead, open the towel up and lie
straight on the table with the towel still covering your backside.
The first touch
The very first moment of contact between you and the massage therapist can
tell you an awful lot about how the rest of the massage is going to feel. Each
massage therapist has a "personality" in her hands that you quickly get to know.
When the massage therapist is closely attuned to you and your body, this
moment can be almost sacred. It's an intimate joining-together of your con-
sciousness with the consciousness of another person, which just plain
doesn't happen that often in the modern world.
EFTA00008151

=== Page 33 ===
106
Part II: The Art of Receiving Massage
Take advantage of this initial contact by tuning in especially closely to what's
happening in your own body. In the same way that you pick up a lot of infor-
mation about the person who's touching you, she's picking up a lot of
information about you. It's a good opportunity for you to concentrate on
your breathing and relaxation.
During the massage
JARGON
ALERT
During the massage, your massage therapist continues to keep you covered
at all times, only exposing those areas that she's working on at the moment.
Massage therapists are experts at this technique, called draping, and they
make you feel completely comfortable, almost as if you were fully dressed
during the experience.
Yes, you are comfortable and modestly covered the whole time, but what are
you supposed to actually DO while you're getting a massage? That's the
biggest problem many people have, especially "type A" people. They figure
that getting a massage is just plain boring and that's why they decide not to
do it.
Okay, so getting a massage is not exactly the same as bungee jumping from a
hot-air balloon, attending a rock concert, or brokering a multi-million dollar
deal in a corporate boardroom. But if you let it, massage can become com-
pelling, thrilling even, in a very internal kind of way. It's like taking a roller
coaster ride inside your own skin.
The trick is not to try and make anything happen, but to just let whatever
happens happen. You're not supposed to do anything. Your massage thera-
pist tells you if you have to move a certain way or breathe a certain way or
visualize a certain image. Besides that, the less you do the better. Think of
massage as a trip to the beach. You're supposed to just lie there and do
nothing.
"But what if I fall asleep?" you gasp. "Wouldn't that insult the massage thera-
pist?" Not at all. In fact, some massage therapists take it as a compliment that
they can-get their clients to relax this deeply. However, your creative input to
the massage process is just as valuable as the massage therapist's input, so
it's better if you stay awake. And, if you snooze through a massage, you may
be missing some of the most pleasurable moments of your life. Who wants to
pay good money for a nap?
TIP
If you're the type that cannot conceive of an entire hour spent doing nothing,
try this: Talk to the massage therapist about things that matter, like your
health. Most massage people are pretty well versed in the art of taking-care-
of-yourself, and you stand a good chance of having a conversation that goes
beyond mere chitchat, offering you some real benefits.
EFTA00008152

=== Page 34 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
107
Under pressure
So, what's the right amount of pressure to ask for
4-6 Moderate to moderately firm. This is where
during a massage anyway? Pressure refers to
most massage takes place. You can defi-
how hard or soft the massage feels, how painful
nitely feel some pressure, and you know
or soothing. Usually, your massage therapist has
the massage is having some definite physi-
a lot of experience in this area and can find just
cal effects, but never so much that it's
the right pressure to suit your particular body
annoying.
type and your level of sensitivity. But there may
7-9 Firm to very firm to deep. At these levels,
be times when you want her to change the pres-
you may begin to squirm a little. And you
sure, and it helps if you know what to ask for.
may even say something like, "What are
It's silly to suffer through a massage that's too
you trying to do, kill me?" Rest assured, the
soft or too hard just because you're too bashful
massage therapist is not trying to kill you.
to say anything about it. You can use this scale
She's just being merciless in her attempt to
from 1-10 to communicate your desired pres-
root out and destroy any tightness she's
sure level to your massage therapist:
found. Mercilessness can be a good quality
in a massage therapist.
1 Light as a feather. The fingertips merely
skim over the surface of the skin to provide.
10 Profoundly deep massage. This level
stimulation to the nerve endings, but no
reaches to the core of your body's deeper
pressure is exerted onto the body.
structures, actually altering your posture
and inner alignment. This should be
2-3 Very light to light. Many people prefer this
reserved for masochists, people with a high
kind of silky, gliding touch, but it drives
pain tolerance, and those who know what
others crazy because they think the mas-
they're doing.
sage therapist isn't "getting in there and
working the muscles."
TIP
If there is a distraction of some sort, such as a loud noise or a telephone ring-
ing, try not to take it personally. Nobody is out to ruin your massage
experience. Instead of letting an interruption spoil things for you, focus
instead on the exchange of positive energy between you and the person
giving you the massage.
Keep communicating. When appropriate during the massage, give feedback
to your massage therapist. Words spoken about the massage help keep you
focused on the massage. If at any point you want the massage therapist to
change what she's doing, you have a right to let her know. After all, you're
paying, and the customer is always right. Let her know what you want, which
may include:
More pressure or less pressure. This is often referred to on a scale from
1 to 10 (see the sidebar, "Under pressure" in this chapter).
EFTA00008153

=== Page 35 ===
108
Part II: The Art of Receiving Massage
More or less time spent in a particular area. But be aware that the mas-
sage therapist may be using her knowledge to achieve a certain goal,
working in the area that's most effective, even if you think it's not
directly connected to your problem.
A glass of water.
A trip to the bathroom.
A chance to express your feelings and ask for reassurance, especially if a
strong emotion begins to surface during your massage.
WARNING!
Beware of the massage therapist who claims she can only perform "deep"
work and then proceeds to pummel your body even after you request lighter
pressure. It's never necessary to undergo a painful ordeal in order to experi-
ence the relaxation you seek.
Coming back slowly
Take it easy getting off the table and back into your life. There's no need to
hurry. In fact, most massage therapists suggest that you just lay there and
absorb the effects of the massage and the relaxation for a few minutes before
getting up again. Unless you're late for something urgent, such as an interna-
tional plane trip to go receive the Nobel Prize at an awards banquet being
held in your honor, follow this suggestion. These few minutes can be an
exquisite interlude during which your cares and concerns seem a million
miles away. Relish it.
Then, when you finally decide to get up, don't be shy about asking for help if
you need it, as you may feel a little wobbly at first.
There is a special way to get yourself off a massage table that helps you keep
the effects intact. Instead of essentially doing a sit-up and re-tensing all your
muscles in order to get upright again, simply roll onto your side and push
gently against the table with both hands while you slowly roll back into a sit-
ting position. Your feet and legs will end up hanging over the edge of the
table, as you see illustrated in Figure 8-1. Then you can slide your rear-end off
the table like a buttered pancake.
Afterglow
TIP
When you first step on the floor again, exercise caution because massage oil
left on the soles of your feet can cause you to slip. Take your time getting
dressed, making sure you're not forgetting anything. It's not necessary to take
a shower, as your skin absorbs normal amounts of oil or cream, though you
EFTA00008154

=== Page 36 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
109
may want to take one if you're going out later. If the massage therapist used
excess oil, you can wipe it off with a towel or some rubbing alcohol before
putting clothes back on, especially silk garments.
Figure 8-1:
There's a
right way
and a wrong
way to get
off a mas-
sage table.
This is the
right way.
Take some time to reorient yourself. Be cautious about driving your car right
away as you may feel a bit "disconnected," as if your body were inside of a
big box filled with cotton.
Before you leave, take the massage therapist's business card, and consider
making another appointment so you don't have to worry about it later.
To tip or not to tip
You're all ready to head out the door when suddenly it occurs to you that
perhaps you should tip the person who just gave you the massage. Is it
appropriate? Would she be insulted if you gave her a tip? Upset if you didn't?
The answer is "it depends."
It depends upon where you received the massage. Was it a spa? Then a tip is
almost always expected, unless the spa has a policy against it. Was it at a
sports medicine clinic? Then tips are not usually part of the procedure. Did
you receive the massage at home? Then a tip is definitely appreciated, as the
massage therapist went out of her way to provide the service.
EFTA00008155

=== Page 37 ===
110
Part II: The Art of Receiving Massage
TIP
Overcoming the heebie jeebies
If, even after trying some of the suggestions in
world of massage therapy, these feelings of
this chapter, you're still harboring a tiny bit of
anxiety are known by the technical term
fear and loathing about massage somewhere in
"heebie-jeebies." Unless you grew up in a
your subconscious mind; that's all right. felt the
household where massage was as common as
same way, too, the first time disrobed for a ses-
Saturday morning cartoons, the heebie -jeebies
sion as a student at the Massage School of
may present a problem when you first getting
Santa Monica many years ago.
ready to climb up on a massage table and simply
It's perfectly natural to feel somewhat anxious
receive.
at the thought of somebody you don't even know
My advice? Feel the fear and do it anyway.
touching you for an extended period of time.
Plunge in and get that massage. Afterwards, if
And the thought of somebody you do know
you're like 99.9 percent of all people, you say to
touching you for a whole hour may even be
yourself, "That wasn't SO bad! Why didn't I do
worse! In the highly sophisticated, jet-setter
this a long time ago?"
Some massage therapists feel tipping for a massage is inappropriate. They
want their work to be considered in the same category as any other health
care provider's. You wouldn't tip your chiropractor, your homeopath, or your
M.D., right?
TIP
So how do you know what to do? Tipping ultimately boils down to an under-
standing with the massage therapist. If you're at all uncertain, simply ask, "Is
tipping allowed here?" The customary tip amount in most locations is usually
in the $5-$10 range, more if the massage therapist is working late, went far
out of her way, or did an especially good job. And, remember, you never have
to tip for massage. It's not like tipping a waiter, who's making the bulk of his
income through gratuities. Massage therapists are usually pretty well paid for
what they do. Tips are the icing on the cake for them.
Where to Go to Get Massaged
You have an array of choices when it comes to where you receive a profes-
sional massage, ranging from right in your own bedroom all the way up to
super luxurious spa resorts on the island of Maui. I personally recommend
Maui. Wherever you are, it helps if you know a little bit about each environ-
ment and what you can expect when you receive a massage there. That's
what this section's all about.
EFTA00008156

=== Page 38 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
111
Your own home
Getting a professional massage in your own home is great. In fact, some
people think it's the crème de la crème of massage experiences. You don't
have to drive anywhere. You're in safe, familiar surroundings. And, best of all,
afterwards all you have to do is roll over into your own bed or onto your own
couch. The massage therapist leaves, and you float off on a wave of bliss in
the comfort of your own home.
What could be better?
However, there are some downsides to the in-home massage visit. For one
thing, you're basically inviting a stranger to set up her business right in your
own bedroom or your den, which is kind of an invasion of privacy. And
another thing - when you're at home, you're surrounded by your own life.
Every detail is there to remind you of your pre and post-massage existence,
which may perhaps detract from the "escape" factor of your experience.
Then there are the distractions. If you have children, you can pretty much
count on them wanting to crawl up on the massage table with you and "help"
the nice massage person do her job. This is very endearing of the little tykes,
but it's not the straight and narrow road to total relaxation.
TIP
Only sign up for an in-home massage if you're comfortable with other people
in your private space and you can keep distractions to a minimum.
The massage therapist's home
Many massage therapists have a space set up in their own homes for giving
massage. This can range from a dinky little corner in one end of the living
room to an entire suite of offices with a separate entrance. You may like the
"personalized" feeling of visiting a massage therapist in her home, where you
can take advantage of the relaxing environment she has (hopefully) set up. On
the other hand, if you're the type of person who prefers a more clearly defined
edge between the personal and professional aspects of your transactions, the
massage therapist's home may not be the best choice of location for you.
Also, you have to take into account certain practical details as well, such as
whether or not the massage therapist has pets. If you're allergic to cats, and
the massage therapist's house is a veritable kitty kennel, you may break out
in a rash and not enjoy the massage at all.
A good massage therapist should put the rest of her life on hold while you're
in her home, but some have a tendency to attend to their own business while
you're there, answering the phone and the doorbell, for instance, which can
EFTA00008157

=== Page 39 ===
112
Part II: The Art of Receiving Massage
greatly detract from your experience. You may need to make an extra effort
to enforce rule # 9 from Chapter 7. You're the boss, even if you're in her
home, and for this hour you're in charge.
Spas
Some of the most beautiful massage environments in the world can be found
in spas, and you find out more about them in Chapter 15. Grand destination
spas dot the map in every state now, and if you look in your Yellow Pages,
you're likely to find a day spa that you can check out right in your own town.
While spas are often pleasant and luxurious, there are a couple things you
should keep in mind when signing up for a massage in one:
Massage therapists in spas only keep a (usually small) percentage of the
profits, which sometimes leads them to give less than their absolute
best work.
Massage Therapists in spas are "on the clock," and you're likely to get a
massage that is exactly 50 minutes long, so she has time to prepare the
room for the next client. It's a rare massage therapist who can still give
you a feeling of timeless bliss within that shortened hour.
Often, the style of massage given in spas is dictated by a lowest-
common-denominator mentality, and massage therapists are not allowed
to use their advanced techniques for fear of alienating a clientele who
wants "just a rubdown."
TIP
These warnings notwithstanding, there's no reason to believe you won't
receive an incredible massage in a spa. Some of the best massage therapists
work in them. Also, if you end up finding a massage therapist you really like,
you can ask her whether she also takes private clients outside the spa, which
may mean a better deal for her and a better massage for you. Be diplomatic
when doing this though, as many spas have a policy against their massage
therapists "stealing" customers in this way.
Cruise ships
Cruise ships are fun places to get massages, if you don't mind rocking back
and forth a little bit while you're on the table. Almost every ship has its own
spa, and you can visit for a half-hour or an hour of massage as easily as visit-
ing the midnight buffet. A massage during your cruise may add to the exotic
flavor of your trip, but there are a couple less-than-exotic points to keep in
mind as well:
EFTA00008158

=== Page 40 ===
Chapter 8: Your First Massage Appointment - Step-by-Step
113
Because floor space and portholes are at a premium on ships, massage
rooms onboard are usually teeny tiny little quarters with no natural
light. If you're used to ample luxurious massage spaces, you may feel a
little claustrophobic in this environment.
Even more so than in spas on land, shipboard massage therapists are
part of a massage assembly line, and sometimes the massages are lim-
ited to half an hour. It's rough to coax the best from your massage
therapist because she sees so many people come and go - none of
whom are repeat customers.
Make sure to sign up early - as soon as you come on board - if you're
thinking about getting a massage during your cruise because the best
time slots fill up fast. You may want an appointment during a "sea day,"
rather than in port, so you don't have to decide between getting a mas-
sage and going ashore to sightsee or shop.
Hotels
TIP
Many hotels have their own spas, so all you have to do to book a massage is
call the spa desk. For those hotels without a spa, you'll want to contact the
concierge to arrange your appointment.
WARNING!
One note about concierges: Watch out! They often take a good chunk of the
massage therapist's fee for themselves, and they have a stable of ever-ready
massage therapists at hand who allow them to do that. So, the quality is not
always the best. You may be better off placing a call directly to a professional
that you find listed under licensed practitioners in the local Yellow Pages or
newspaper. That way you can avoid the fee and perhaps find higher-quality
work as well.
All in all, hotel rooms are on the low end of the totem pole as far as receiving
massages go. They're impersonal, they're cramped, and they often have that
funny hotel-room-smell that no amount of incense or positive thinking can
overcome. If you find yourself in a hotel room somewhere with nowhere else
to go for your massage, and only a concierge to put your trust in, do what
seasoned massage recipients the world over have done for years: enjoy it
anyway. (See Chapter 17 for more info about hotel massages.)
Health clubs
Health clubs are becoming better places to receive massages. In the past, you
were likely to wind up in a tiny cinder-block cubicle vibrating with the sounds
of music from the aerobics room next door. These days health-club owners
are more aware that their customers want a little nook of tranquility, and a
well-trained massage therapist, available for massage. Depending upon the
place, some of these clubs offer massage therapists a good percentage of the
EFTA00008159

=== Page 41 ===
114
Part II: The Art of Receiving Massage
profits, and even a chance to run their own concession, so you may very well
find some motivated individuals. The massage is often high-quality, especially
if you're interested in sports-related therapy. And in a health club you can
receive your massage immediately after a strenuous workout and a limb-loos-
ening sauna.
Clinics
Many massage therapists open up their own clinics. The setup is similar to
any other professional office, like a chiropractor's, a doctor's, or a dentist's.
You walk in the front door into a waiting area with a potted plant, some maga-
zines, chairs, and a reception desk. Behind the desk is a hallway with a few
doors opening into rooms. The rooms behind those doors, however, can
differ decidedly from other clinics. Depending upon the personality and style
of the massage therapist, a massage treatment room can range from white-
tiled sterility with anatomical charts on the walls to a softly glowing, plush
chamber of warmth filled with the strains of celestial music.
One specialty in this area is known as the sports massage clinic. The massage
therapists in these facilities concentrate on rehabilitating you after an injury.
They often work with orthopedic physicians and physical therapists. A trip
to this type of no-nonsense massage clinic may feel more like a hospital visit
than a spa visit.
Student massage clinics
TIP
Because of the wide disparity between massage therapists and the environ-
ments they create in which to work, it's a good idea to go check out each
environment personally, or at least get a detailed description of it from a
friend, before you sign up for your first massage there. That way you can
avoid the nasty surprises that can surface, such as when you make an
appointment at your local day spa for a relaxing hour of escape only to find
the massage room is directly adjacent to a bank of two dozen noisy hair-
drying machines.
EFTA00008160

=== Page 42 ===
Part III
The Art of Giving
Massage
The 5ᵗʰ Wave
By Rich Tennant
ORKHTENNANT
until
IMA my
I
min
un
44016
all
"I really don't think a simple neck massage
is going to get rid of your headaches." "

=== Page 43 ===
In this part
y
ou're no doubt familiar with the famous expression,
"It's better to give than to receive." And if you're like
most people, every time you've heard someone utter
that wonderful phrase, filled as it is with such a beautiful
philanthropic message, you've thought to yourself, "Yeah,
right. I'll take receiving any day."
But you have to admit, there's a certain gratification that
comes from giving which quite often actually makes it feel
better than receiving- more meaningful, more fulfilling.
And the secret to achieving that kind of fulfillment is that
you have to give with your whole heart. It won't work if
you're just going through the motions.
This is especially true for massage. Sure, you can rub
some warmed almond oil on your partner's back for 20
minutes while watching the clock out with one eye and
the football game on TV with the other, but that's not
what massage is all about.
Massage is about cultivating the right attitude- - the
giver's attitude- not just applying mechanical maneu-
vers, which any massage text can teach you.
But don't worry: In this part of the book, you're going to
discover how to actually give a massage, too! And as
you'll see, it's not that difficult. Just follow the simple
instructions, and in no time, you'll be reproducing the
very same techniques you see being performed by the
highly trained models in the photographs. No problem.
That's right. You can become one of those people about
whom everyone else exclaims, "What great hands you've
got!" Just remember to focus on your "giver's attitude" as
much as your manual skills, and you'll do just fine.
EFTA00008162

=== Page 44 ===
Chapter 9
Massage Moods: Getting the
Setting Right
In This Chapter
Making sure that everything looks, sounds, smells, and feels right
Trading places
s
ay your husband or wife or roommate sees you reading this book for
hours on end and eventually says something to you like, "Hey, how about
giving ME a massage? Right now!"
Your immediate response should be:
A. Sure, lie down on the linoleum here and we'll get started.
B. No way, I'm too nervous about ever actually doing this stuff.
C. I haven't finished the book yet.
D. Okay, but give me a few minutes to set the right mood.
Yes, oh intelligent massage student, you've once again chosen correctly. The
answer is D. It's definitely true that your partner appreciates it if you take a
little time to set up a special environment or "massage mood" before you
begin the actual massage. And, even if you're in a less-than-ideal environ-
ment, don't worry. You can materialize a magical massage mood just about
anywhere if you use some of the ideas in this chapter to create your own
"inner chamber."
Creating the Inner Chamber
One of the big secrets to giving a good massage has very little to do with the
massage itself. It has to do, rather, with where the massage is happening. And
I'm not talking about exotic locales like Bali or Atlantic City. I'm referring to
more accessible locations, like your bedroom or the couch in your den.
EFTA00008163

=== Page 45 ===
118
Part III: The Art of Giving Massage
So how do you turn these everyday places into someplace special? It's easy;
the trick is to involve all the senses.
Massage, of course, relies heavily upon the senses for its effects. Your sense
of touch, especially, is being bombarded the entire time you're giving or
receiving a massage. But it would be a mistake to neglect the other senses;
they can add greatly to your massage experience, too.
The sense of taste doesn't usually play a big part in massage, unless of
course you like to use edible massage oils like strawberry, almond, and mint
that
are whoops, I think we're straying a little beyond the scope of this
chapter. Check out Chapter 19 for more information on sensual massage,
including the use of all kinds of flavored oils.
Anyway, for now let's concentrate on the three remaining senses that come
into play during a massage experience, also known as the 3 S's of your inner
chamber:
Scents
Sights
Sounds
Scents
Professional massage therapists often coach their clients through some deep-
breathing techniques as part of the massage. And, as you may suspect, all
that breathing includes quite a bit of smelling, too. That's part of the reason
why massage pros have so much concern about the way that their work-
rooms smell. In addition, they also know how powerful the sense of smell can
be for healing and relaxation.
JARGON
ALERT
Just sniffing a whiff of corn muffins like the ones your Aunt Betty used to
bake when you visited her on weekends as a kid is enough to send you reel-
ing back through the years, right? Why is that so? Aromas trigger a mighty
emotional response because the molecules that enter your nose don't mess
around. They do not pass GO; they do not collect $200. Instead, they take a
direct route straight into the midbrain area, which is the seat of your emo-
tions and memories. This fact is a key to the power of aromatherapy.
Aromatherapy
If you use advanced grammatical techniques to break down the word aro-
matherapy, you discover that it means "therapy with aromas." Ahal So, does
that mean therapy with just any aroma, such as the aroma of sauteed onions,
for example, or the aroma of diesel fuel at dawn?
EFTA00008164

=== Page 46 ===
Chapter 9: Massage Moods: Getting the Setting Right
119
JARGON
ALERT
Hardly. Aromatherapy is the use of highly concentrated essential oils from
certain plants to stimulate the brain. This stimulation causes a positive effect
on the nervous and glandular systems and thus the entire body. During a
massage, you can utilize aromatherapy in several ways. In Chapter 11, you
find out how to mix up an aromatherapy massage oil, but for now let's focus
on three other aromatherapy tips that can help you scent your massage
space.
Diffusers: As the name suggests, a diffuser diffuses aroma into the air.
Several inexpensive models ($10-$15) are available that use a miniature
fan. Simply place a few drops of your favorite oil on a cotton pad, turn
on the fan, and the scent of essential oils fills the room.
Candles: Many commercially available candles have essential oils
worked right into the wax, and burning one during a massage is a great
way to combine effects in two of the three S's, sight and scent. Until
recently, you had to visit a specialty shop to purchase aromatherapy
candles, but now they're even available at your local grocery store. S.C.
Johnson, for example, makers of Glade air fresheners, is now in the aro-
matherapy market with candles and sprays.
Bulb rings: These little doo-dads were popular in the 1970s when they
were used to cover up even more exotic aromas floating around the
room at parties. Now they're making a comeback as aromatherapy aids.
Basically, they're floppy little rings that you place over a light bulb.
When you sprinkle several drops of essential oil into the ring and turn
on the bulb, Presto! - instant aromatherapy.
If aromatherapy is something you're keenly interested in, I would recommend
Aromatherapy For Dummies by Kathi Keville, published by IDG Books
Worldwide, a book that promises to answer that age-old question, "How can I
smell better and feel better at the same time?"
Incense
WARNING!
The musky, natural scents that burning incense creates can turn your inner
chamber into a mystical and exotic environment, even if in reality it's just
your guest bedroom. The problem is, many people overdo it with incense,
fumigating the room with enough mystical and exotic smoke to choke them-
selves, their partner, and any unsuspecting insects living in the walls. This is
not good.
TIP
When it comes to incense, a little goes a long way. Use it with moderation,
and you can create just the right mood. If you're using one of those long thick
sticks of incense, snap it off ½ of the way down and burn just the last bit. Also,
you can crack a window open, weather permitting, to circulate a little fresh
air with the smoke.
EFTA00008165

=== Page 47 ===
120
Part III: The Art of Giving Massage
An altar to the massage gods
Some people go SO far as to create a special
Then you can go a step further and add a pho-
altar in the area where they give their mas-
tograph or two as well. Pick a subject that
sages. This is going a bit out into Shirley
reminds you of spiritual things, such as a photo
MacLaine land, I realize, but when you think
of the Dalai Lama, Saint Francis, or whales
about it, it makes sense. A massage can be a
cavorting in the waves.
kind of shared spiritual experience (See Rule
If you spend time meditating or simply sitting
#7 in Chapter 7), and an altar is a way to com-
quietly at your altar, you can embue the space
memorate that.
with a quiet energy. People who join you there
So what should be on a massage altar, you ask?
may notice the difference. I don't know if this is
You can place the objects mentioned elsewhere
due to an actual exchange of peaceful mole-
in this chapter, such as water fountains, can-
cules, an increase in negative ions, or what, but
dles, incense burners, and flowers on your altar.
it can definitely be felt.
There are thousands of brands and "flavors" of incense. My favorite is the
Nag Champa scent, which, although I've never been there, reminds me of a
sacred meditation cave in the Himalayas.
Flowers
Nothing beats the scent of fresh flowers in your massage area. You don't need
a big vase and a big budget to make it happen either. All that's necessary is a
small bowl, a cup, or a mug from the kitchen cabinet that you fill with water,
and a single flower. Roses or gardenias work especially well. Snip the flower
off the stem and float it on the water. This fills the air with scent for hours or
even days.
MASSAGE
TALE
If you want to get really romantic, spread some fresh petals on the bed or
other massage surface to set the mood. Cleopatra had her love chamber
filled a foot deep with rose petals before Anthony made his big entrance.
Sights
It may sound funny to focus on the sights of a massage space because, after
all, the person receiving the massage will probably have her eyes closed
most of the time anyway. But during those few minutes when she first enters,
and whenever she opens her eyes, she'll soak in her surroundings. There are
a few simple things that you can use to add to the relaxing ambience:
I
Candles: Candles cast an enchanting glow over any massage experience,
and they can add to the scent as well, as I mention earlier.
EFTA00008166

=== Page 48 ===
Chapter 9: Massage Moods: Getting the Setting Right
121
Flowers: Even a small bunch of silk flowers placed with care near the
massage area shows this is someplace special.
Lighting: You can do some simple things with lighting to make your
space massage-friendly.
Turn the lights down low. This helps the person on the receiving
end concentrate more on the massage, perhaps because she won't
TIP
feel like you are scrutinizing her body under a microscope.
Throw a silk scarf over a lampshade to create instant mood light-
ing during a massage.
Color: Drape the area with soft colorful fabrics.
Sounds
Carefully selected sounds serve two main purposes during a massage:
They add to the mood.
They mask other, distracting, sounds like traffic noises and TVs.
There are a number of really interesting ways to make sound a part of your
massage, and you may find that some massage pros carry an entire arsenal of
sound makers to add to their clients' experience. Some of my favorites
include:
Tibetan meditation bowls: These look like simple brass bowls, but
when you glide a wooden instrument along the rim, they sing out beauti-
fully with rich vibrant tones.
Ting shaks: Another Tibetan invention, you strike these heavy brass
bells together to form a clear, long-lasting tone that sets a meditative
mood for a massage.
Gongs: Yes, miniature versions, complete with a little gong hammer, are
available.
Wind chimes: A classic in the relaxing-sounds category, there are liter-
ally thousands of types available. If you can't be near an open window to
hear the chimes, place them indoors near an oscillating fan to simulate
blowing breezes.
And, if all else fails
earplugs work wonders. You can get them at your local
drugstore.
Water
You know those cute little burbling pots filled with rocks and miniature
waterfalls? You can find them in a lot of gift shops these days, and while they
are a tad overpriced, they definitely add a lot to the ambience of a massage. If
EFTA00008167

=== Page 49 ===
122
Part III: The Art of Giving Massage
you're the industrious type, you can overcome the price problem by building
a little indoor fountain for yourself. All it takes is a container, some rocks, and
a small submersible water pump.
Of course, being outside near a source of natural flowing water is a great
choice, too, but then you have to consider other details, such as tempera-
ture, rain, insects, and privacy.
TIP
One thing to remember - the sound of running water seems to have a power-
ful effect on the bladder. Make extra sure your partner visits the bathroom
before receiving a massage with a waterfall nearby.
Music
Music, of course, is the most popular type of sound used to complement mas-
sage. In most big spas, for example, they pump music directly into the
massage rooms from a central sound system, putting the guests in the right
mood to relax and unwind.
One massage manufacturing company built stereo speakers right into the
bed of a massage table so that when you lie down on it, the music literally
vibrates you. While this may be going a bit far, music is still the best and easi-
est way for you to include the element of sound in your massage.
An entire industry has sprung up to provide music appropriate for massage. If
you want to experience some of the most popular massage music, try putting
one of the following tapes or CDs on the next time you exchange a massage:
George Winston's December
Pachabel's Cannon
Deuter Ecstasy
Anything by Stephen Halpern
Brian Eno, Music for Airports
Ray Lynch, Music to Disappear Into
Enya, especially her Orinoco Flow CD
The Cowboy Junkies, Trinity Session (a personal, offbeat favorite)
Yanni, especially his In My Time
Any relaxing classical music
Don't get the wrong idea here, though. Massage music doesn't necessarily
have to be flutes or harps or Yanni 'til you yawn. You can be creative in your
choices, and sometimes the best massages are given to the most unlikely
accompaniment. See the sidebar "Reggae massage."
EFTA00008168

=== Page 50 ===
Chapter 9: Massage Moods: Getting the Setting Right
123
MASSAGE
TALE
Reggae massage
One day when I was in charge of the massage
Gulp.
crew at a large spa in Florida, I suddenly was
completely fed up with the droning of flutes,
When I arrived, the director had an expression
harps, and syrupy synthesizer music that poured
of profound curiosity on her face. "Do you know
endlessly out of the stereo speakers in each of
what was going on with the music in the mas-
the 24 massage rooms. Heading to the sound
sage rooms this afternoon?" she asked.
control room, I secretly exchanged the well-
"I um, well
worn New Age CDs for some reggae discs with
distinctively upbeat sounds.
"Because whatever it was, the customers loved
it. Two of them even wanted to know where they
It was the middle of a lazy, rainy afternoon. The
could purchase a copy for themselves! Nobody
massage rooms were filled with customers who
has ever asked that before."
were all paying upwards of $5,000 per week to
be there, and I wasn't sure exactly what the
I.was glad to be off the hook, and I was happy to
reaction-would:be: Would-the-customers com-
know that most people seemed to agree-with
plain? Would I be fired?
me on the subject of massage music. It doesn't
always have to be SO well, tranquilizing.
After just two hours, the verdict came in, and
someone passed me the message
"Steve,
the spa director wants to see you in her office."
MASSAGE
TALE
As a final note about music, remember that the person receiving the massage
is always right. This includes being right about the choice of music, even if
that choice makes absolutely no sense to you. I had one client who always
insisted on receiving his massages to the accompaniment of the local rock &
roll radio station. Go figure.
Location location location
MASSAGE
TALE
Once, in a typically cramped New York City apartment, I had to give a mas-
sage on the only available large flat surface, which turned out to be a wooden
dining room table. We lay a few blankets and pillows down on it, and I scur-
ried from side to side dodging walls and other furniture, but in the end my
client reported feeling quite comfortable, and he loved his massage. I wouldn't
recommend this, but it just goes to show that you definitely don't need a
fancy expensive massage table or a special peaceful room in your house in
order to give a good massage.
EFTA00008169

=== Page 51 ===
124
Part III: The Art of Giving Massage
You can comfortably give massages in any room, including living rooms, bed-
rooms, family rooms, and as the story above points out, even the dining
room. There are a few issues you want to keep in mind, though, when decid-
ing where to give a massage:
Privacy: It's important to respect the level of privacy the person receiv-
ing the massage desires. If possible, choose a room where you can close
the doors to keep other people out. On the other hand, some people
actually prefer to be less private, and they are more comfortable in an
area with some activity.
Warmth: Avoid areas with a draft or air conditioning vent directly over-
head.
Intentions: It may be a good idea to avoid giving massage in a bedroom
if the person receiving is not your romantic partner. That way you avoid
possibly giving the wrong message.
Space: You need some space to maneuver around in - perhaps more
than you realize. Before you begin, make sure you have enough room on
all sides to move without disturbing your partner.
Privacy, please
When someone's receiving a massage, she wants to pretend that she's on a
secluded tropical isle, with no one else around for miles. She's a Polynesian
princess, the center of attention, and the person giving the massage is
focused on her and her alone. Exotic birds are floating overhead, and one
lone white sail puffs out on the aquamarine horizon then, suddenly, she
hears a voice: "Bart just threw up on my homework!"
Yes, it's difficult for your partner to achieve her ultimate romantic illusion if,
in real life, she's receiving her massage on the couch in your den, with The
Simpsons turned up full blast on the TV.
Do your partner a favor - indulge her in her illusions. While it's not always
possible to take a trip to Fiji to give your massage, you can avoid some of the
more obvious distractions quite easily:
Turn off the TV.
Put up a little "Do Not Disturb" sign.
Try to schedule the massage for a time when there are few interruptions.
Turn off the ringer on the phone and turn down the volume on the
answering machine.
EFTA00008170

=== Page 52 ===
Chapter 9: Massage Moods: Getting the Setting Right
125
The "massage mood"
What I've included in this chapter so far are the external aspects of the inner
chamber. But, of course, when it comes to inner chambers, it's the inside that
counts, and that's what this section is about. Even if you find yourself in a
less-than-ideal situation to give massage, with distractions abounding, no
music to listen to, and not a candle in sight, you can still create the most
important aspect of that inner chamber, the "massage mood."
When you first lay your hands upon someone else to give them a massage,
what do you have in your mind? Chances are, you're a little nervous, a little
uncertain of how the other person is going to receive you. And that's all right.
It means you care. But how about how she's feeling? You, as the giver, are in
charge of creating the optimal mood for her experience.
TIP
In order to create an appropriate mood for the other person, what you have
to do first is get into that mood yourself. By imagining yourself in one of the
following four personas as you begin a massage - saint, doctor, mother,
buddy - you can quickly adopt the mood that goes with it. Then, you can
give your partner something that comes from deep inside, creating the true
inner chamber.
Saint
Part of giving a good massage is having some simple compassion for the
person you're touching. We are, after all, in the same boat, each one of us
anchored to a fragile body in an uncertain world. You can reach out to others
when you massage them, crossing the barriers of separation, sending the
message that you understand how they feel. This is the golden rule of most
religions; touch others as you would have them touch you.
Doctor
If you're just a beginner, you shouldn't be out there trying to "fix" your Aunt
Jeanne's sciatica with your massage techniques. However, it helps to think in
terms of helping the person feel better, not just rubbing oil on. As you begin a
massage, imagine your hands filled with healing energy, communicating the
intention to soothe and make whole.
Mother
Who ever cared about us more than good ole Mom? She had a level of accep-
tance for our quirks and our shortcomings that was just plain astounding.
You can aim that same kind of unconditional love toward your massage part-
ner (at least for that one hour), making him feel perfect just the way he is.
EFTA00008171

=== Page 53 ===
126
Part III: The Art of Giving Massage
MASSAGE
TALE
Touching José
(While volunteering at the University of Miami
with pleasure either like many massage clients
Medical Center AIDS ward, / discovered that
do. Instead, he moaned with something deeper,
you can create a caring compassionate "mas-
almost like pain itself, and I knew immediately
sage mood" anywhere, even in a sterile
what it was. All of the family members knew
hospital room: This is the story of José, whom /
what it was, too.
met there.)
José was letting out the primal moan of some-
On the bright Christmas Eve morning that we
one who had not been touched for a long time,
entered his room, Jose's body was wracked
at the point in his life when he most desperately
with pain, and he was curled into a fetal posi-
needed to be touched.
tion on his hospital bed: His family stood at the
foot of the bed arranged like a choir - mother,
Subtly, José pressed his back up into my hands.
father, aunts, uncles, siblings, and friends. All of
watched the family members lean forward, lift-
them with their hands at their sides, standing
ing their hands slightly, as if they too were
touching José, although they-were too terrified
several feet away.
to do so themselves.
Jackson Memorial Hospital did not employ Rob
Slowly, I stroked down José's back, then back
Boyte, a nurse, and me, a massage therapist.
We were volunteers with the P.A.L.M.S. founda-
up again. His skin was cold, then hot in turns.
tion, and we were there to touch José.
The family members stared hard at our hands.
We were not wearing rubber gloves because
You see, nobody else would touch José
we knew AIDS was not transmitted by skin-to-
because these were the early days of AIDS and
skin contact. Everyone should have known it,
everyone was still afraid, even the doctors and
but they didn't.
the other nurses. Even the family members of
the victims were afraid. Everyone kept his
Slowly, José responded. His convulsions sub-
sided. He became quiet. For a few minutes,
distance.
everyone there could see that he was all
José had received a spinal tap the night before.
wrapped up in the sensation of two other
Convulsions ran through his body, up to his head
humans, four other hands, touching him, sooth-
and back down. He could only speak in broken,
ing him, being with him in the way that only
grunted syllables. His family translated for us.
CONTACT can provide.
"He says he wants the massage," said one
Then it was time to go. The ward was filled with
relative.
other patients on that Christmas Eve day. Rob
and I moved to the sink where we washed our
"He thinks it would feel good," said another. "Go
hands with red disinfectant soap. We smiled at
ahead, try."
the family, and they smiled back at the two
We approached the bed. Both of us stood on the
strangers who had just shared such an intimate
same side, facing José's exposed back. Rob
moment.
gently placed one large hand on the back of
We left the room and moved on. Then, a few
José's neck, not moving it at all. I touched him,
too. José didn't relax into the touch; he couldn't
minutes later, we heard a gasp, a cry, then a
because of the convulsions. He moaned, but not
high female wail come echoing down the white
EFTA00008172

=== Page 54 ===
Chapter 9: Massage Moods: Getting the Setting Right
127
tiled hospital corridor. The family came flowing
I had become her hands and allowed her to do
out of José's room one by one, their eyes wild
something she would never be able to do her-
with pain, filled with tears. One of the women
self. Because now, it was too late.
looked straight into my soul then in that hallway
for one brief second. What I saw in her eyes,
Nobody could touch José anymore.
behind the pain, was gratitude. For a brief time,
Buddy
Don't let all this serious stuff about saints and doctors scare you away from
giving a massage. There's another, more lighthearted, giver's personality, too,
that of the buddy. You can just hang out together and have some fun while
you're exchanging massage, and that's perfectly acceptable. Go ahead, put a
little reggae on the CD player. Tell a few jokes to break the ice. Relax and have
an easy conversation during the massage. Sometimes this is the best choice
when your partner is apprehensive about receiving the massage.
The story in the sidebar "Touching Jose" is an example of how, when it
comes time to actually touch a human being, the buddy blends with the saint,
and the mother and doctor become two sides of the same coin.
Trading Places
It's not that difficult to find a professional massage therapist with whom you
can trade money for massage. Money seems to be a great motivational tool
when it comes to getting people to massage you. It can be very tricky, how-
ever, to find an amateur. By definition, you are not going to pay the amateur,
and therefore you must offer some other form of incentive to get him to give
the massage. Most frequently, this incentive comes in the form of a reciprocal
massage. But what if that is not enough to motivate your partner?
I'm trying not to be sexist here, but statistical evidence suggests that one
gender in particular has motivational problems when it comes to giving mas-
sage. Yes, I'm talking about males, 95% of whom, when asked by their loving
partners to give a massage, develop an instantaneous and very debilitating
case of temporary-fatigue-syndrome (TFS). Even the thought of moving just a
pinkie finger suddenly makes them feel very tiried. As soon as the request for
massage is withdrawn, however, they bounce back incredibly fast and can
often be observed playing touch football just moments later.
EFTA00008173

=== Page 55 ===
128
Part III: The Art of Giving Massage
Here are some ways to motivate a partner who is the unfortunate victim
of TFS:
Suggest to him that his love life might suffer dire consequences unless
he gives you a massage.
Suggest to him that his love life could be greatly enhanced were he to be
so kind as to give you a full hour massage.
In exchange for the massage, offer to let him go shopping at his favorite
store (camping store, hardware store, computer store, or whatever his
cute little male fixation may be) and don't bug him about spending
money there.
If he agrees to massage you at least three times, let him pick the destina-
tion for your next vacation (yes, even if it's bass fishing on Lake
Okeechobee).
Your mate is not the only person with whom you can form a massage-trade
relationship. Other potential partners include:
Somebody who practices massage professionally (it may surprise you
how many pros don't receive massage nearly as often as they'd like -
your offer to trade, although you're less experienced, is likely to be met
with considerable enthusiasm).
Members of your church
Members of your family
Friends of the family
Members of a sports team you're on
TIP
It may be challenging at first to find a way to be comfortable trading mas-
sages. It's an admittedly intimate form of sharing, and not everyone takes to
it right away. One good alternative to jumping straight into a full body mas-
sage is to try some seated massage with the clothes still on. You may find
plenty of non-threatening options in the chapters to come.
EFTA00008174

=== Page 56 ===
Chapter 10
All The Right Moves
In This Chapter
Finding out about contraindications
Building your massage muscles
Doing the moves
Exploring massage gizmos
y
es, this is the chapter where you'll find all those massage moves that
you can use to turn your everyday, ordinary hands into instruments of
irresistible pleasure. Your fingertips and palms will be sought after by friends,
family, co-workers, and complete strangers alike. Everybody will say, "Use
some of those moves on me! Me me me me me!"
Then, inflated by your newfound abilities and the quick expertise you acquire
in these pages, you may find yourself thinking, like many of us did in the
beginning, that these neat new massage moves you've learned actually are
the massage itself. But you'd be wrong! Oh yes, very wrong.
Massage moves are not the massage; they're just the medium.
Let me give you an analogy to help explain this:
Learning massage is like learning to play a musical instrument. The moves in
this chapter are the notes on the scale, plus some basic chords and combina-
tions. They're great ways to warm up your fingers and make some
rudimentary noises, but if you continue to play them over and over again,
you're going to drive the people close to you crazy.
In massage, you have to go beyond the moves pretty quickly. You need to
develop a "moveless movement," or "flow," in which you're concentrating not
on your own technique, but on your partner's feelings, her sensations, and
her reactions, just like a musician who forgets all about notes and scales,
sharps and flats, and even the instrument itself. Your movements are the
technique, the body you massage is the instrument, and it's the interaction
between the two that makes the music.
EFTA00008175

=== Page 57 ===
130
Part III: The Art of Giving Massage
Massage is the music, the communication, the thing that you create, NOT the
movements required to produce the sensations.
Whoa! Getting a little deep here, aren't we? Sorry about that. Don't worry -
the rest of this chapter's going to be very practical and concrete. After all,
you still have to learn your scales before you can play Carnegie Hall.
Don't Do It, Mon!
Just like the Jamaican bobsled team, you may be all fired up to go out and
practice your new moves. Before you jump off the cliff and begin massaging
away recklessly on anybody who lets you near them, however, stop for a
moment to consider some sage words of advice about:
Conditions that you should NOT treat
Places you should AVOID touching
Moves you should NOT make
Contraindications
JARGON ALERT
As innocuous as massage may seem, there are still times when you should
refrain from giving one because it may adversely affect a health condition of
the person who receives it. Contraindications is the medical term for these
conditions, a word which, when you look at it closely, obviously means
"Nicaraguan rebel indications." No, really, "contra" means against, as in con-
trary, and indications are things that tell you what to do one way or the other.
So contraindications are things that are telling you not to do something.
The list of contraindications for massage may be longer than you expect, and
it includes some conditions that at first glance don't seem like massage
would affect at all. Take a look:
Fever: When you have a fever, your body is trying to isolate and expel an
invader of some kind. Massage increases overall circulation and could
therefore work against your body's natural defenses.
Inflammation: Massage can further irritate an area of inflammation, so
you should not administer it. Inflamed conditions include anything that
ends in -itis, such as phlebitis (inflammation of a vein), dermatitis
(inflammation of the skin), arthritis (inflammation of the joints), and so
on. In the case of localized problems, you can still massage around
them, however, avoiding the inflammation itself.
EFTA00008176

=== Page 58 ===
Chapter 10: All the Right Moves
131
High blood pressure: High blood pressure means excessive pressure
against blood vessel walls. Massage affects the blood vessels, and so
people with high blood pressure or a heart condition should receive
light, sedating massages, if at all.
Infectious diseases: Massage is not a good idea for someone coming
down with the flu or diphtheria, for example, and to make matters
worse, you expose yourself to the virus as well.
Hernia: Hernias are protrusions of part of an organ (such as the
intestines) through a muscular wall. It's not a good idea to try and push
these organs back inside. Surgery works better.
Osteoporosis: Elderly people with a severe stoop to the shoulders often
have this condition, in which bones become porous, brittle, and fragile.
Massage may be too intense for this condition.
Varicose veins: Massage directly over varicose veins can worsen the
problem. However, if you apply a very light massage next to the prob-
lem, always in a direction toward the heart, it can be very beneficial.
Broken bones: Stay away from an area of mending bones. A little light
massage to the surrounding areas, though, can improve circulation and
be quite helpful.
Skin problems: You should avoid anything that looks like it shouldn't be
there, such as rashes, wounds, bruises, burns, boils, and blisters, for
example. Usually these problems are local, so you can still massage in
other areas.
Cancer: Cancer can spread through the lymphatic system, and because
massage increases lymphatic circulation, it may potentially spread the
disease as well. Simple, caring touch is fine, but massage strokes that
stimulate circulation are not. Always check with a doctor first.
Other conditions and diseases: Diabetes, asthma, and other serious
conditions each have their own precautions, and you should get a
doctor's OK before administering massage.
HIV infection: Some people still think of AIDS as something that can be
"caught" through simple skin-to-skin contact, but most of us know that's
not the case. If there is no exchange of bodily fluids (blood, semen, vagi-
nal fluids, or mother's milk), HIV can't be transmitted during massage.
So, HIV infection is not contraindicated for this reason. However, some
of the infections that people suffering from the later stages of AIDS expe-
rience are contraindicated, and you should avoid those infections.
Loving, soothing contact is extremely important for people at any stage
of infection, but in the case of any visible rashes, sores, lesions, or
swelling, massage is best left to a professional. If you have any cuts or
scrapes or scratches on your hands, it's an especially good idea to wear
thin surgical gloves while massaging an HIV-infected person with any
signs of open lesions.
EFTA00008177

=== Page 59 ===
132
Part III: The Art of Giving Massage
Pregnancy: Most women love to receive massage during pregnancy, and
it's perfectly fine to give them one, but there are a few precautions to
observe. See the sidebar about pregnancy later in this chapter.
Just a minute here! All this makes it sound like you practically have to get a
medical checkup and an OK from the doctor before giving someone a mas-
sage, doesn't it? Well, in many cases, that's exactly what it means. Always err
on the side of caution when you're considering giving a massage to a person
with any health concerns. Check it out with his or her physician first.
The first and foremost rule here is, "Do no harm." If you're not sure about a
particular condition, don't give the massage.
Bad moves
WARNING!
Ever watch an infant pet a cat? They often have the best of intentions, but
they just can't seem to get it right. Wham! Wham! goes the beefy little hand
on top of the cat's head, and the poor feline scurries away before the infant
does any serious damage. Similarly, there are moves that you should not
make during a massage, no matter how good your intentions are. They all
cause discomfort, and some of them may even cause harm.
Pregnancy - a contraindication?
There are some people who believe that
Only light gliding strokes should be used
pregnant women should not receive massage.
directly on the abdomen. Don't press
Most of these people, needless to say, are not
directly onto or knead in this area.
pregnant women, whose backs and legs are
Always give soothing, relaxing massage
often quite sore, and who love massage. There's
moves, never heavy or deep.
a section in Chapter 18 on this topic, but for now
I want to put your mind at ease and say that it's
Avoid the ankles and heels because,
perfectly okay to massage a pregnant woman,
according to the theory of reflexology, the
as long as you observe a few simple precautions:
heels contain special points that may stim-
ulate labor. Going into labor during a
Always make sure her legs and head are
massage is not recommended. Chapter 14
supported with pillows.
has more info and a diagram showing the
Never put her in a face-down position to
location of these reflexology points.
massage her. In her last trimester, she
should lie only on her side.
EFTA00008178

=== Page 60 ===
Chapter 10: All the Right Moves
133
Neck pulling: Do not grasp the head firmly and pull upward, attempting
to lengthen the neck (some people say this is what happened to Audrey
Hepburn).
Neck twisting: Only a very gentle and slow turning of the neck to one
side or the other is appropriate during massage. No sudden movements!
Neck pulling and twisting together: Never ever, for any reason, pull and
twist the neck at the same time. This can be very dangerous.
Bone cracking: Never ever try to do a chiropractic-type adjustment if
you haven't been trained as a duh chiropractor.
Bone pushing: Don't press directly on bones, especially the spine.
Instead, glide lightly over these areas.
JARGON ALERT
Hyperextension: Basic stretches are okay, and I explain several in
Chapters 1.1 and 16. However, don't try to hyperextend any joint past its
normal range-of-motion unless you receive some serious schooling in
massage. This is hard to do with the knee or elbow, which resist such
maneuvers, but you can easily hyperextend the neck, for example, so
you need to use caution.
Danger zones
JARGON
ALERT
"Endangerment sites" are super-sensitive areas on the body. These areas con-
tain important pieces of your anatomy, like nerves and blood supply, for
example, in exposed and vulnerable positions. Highly trained massage thera-
pists can sometimes work in these areas, but if you're not a professional
massage ace yourself, it's better to stay away from the following spots:
Front of the neck/throat: You've heard of the expression, "Go for the
jugular," right? Well, this is where you find it. Unless you're trying to
choke someone, it's a good idea to stay away from this area that also
contains the carotid artery and major nerves.
Side of the neck: Not quite as sensitive as the front of the neck, you
should still treat it delicately.
The "ear notch": Just behind your jawbone and beneath your ear you
find a little notch. It's not a good idea to jam a finger into this notch,
unless you're trying to extort money or favors from the person receiving
the massage, because it contains a sensitive facial nerve.
The eyeball: Unless you're trying to do a Three Stooges massage (popu-
lar amongst college males), don't poke your fingers directly into the
person's eyes.
The axilla: This is a fancy term for the armpit which, as you know, is a
sensitive area, filled with nerves, arteries, and lymph glands. Not to men-
tion, most people are very ticklish there.
EFTA00008179

=== Page 61 ===
134
Part III: The Art of Giving Massage
The upper inner arm: Just down from the armpit, along the inside of the
upper arm, is a sensitive, nerve-filled area along the length of the arm
bone. Pressing here too firmly gives you that yucky-nervy feeling.
The ulnar notch of the elbow: Otherwise known as the "funny bone,"
this spot contains the ulnar nerve which, if you touch it too hard, causes
normally discreet people to curse in several languages.
The abdomen: Houdini was killed by an unsuspected punch to this area,
which is filled with many squishy important bits known as organs. Be
especially gentle around the upper abdomen along the ribs, where you
find the liver, gall bladder, and spleen.
The lower back: Just to both sides of the spine, and below the ribs, is
where you find the kidneys. Don't press too hard here or pound on
them. Kidneys don't like it when you do that.
The femoral triangle: Not to be confused with the Bermuda triangle,
this area is often referred to as the "groin." It's the inner part of the line
in front where your leg meets your body. If you press too hard here, you
can actually cut off circulation to the leg.
Popliteal area: Popularly known as the back of the knee, you should
always treat this spot gingerly. It's very sensitive to pressure.
Please don't do that
The ultimate contraindication is a request from the person receiving the mas-
sage that you stop doing what you're doing. Immediately. Quit it. No more!
When a person says, "Please don't do that," then don't do that. This is espe-
cially true for well-meaning beginners, who have a tendency to press ever
forward with their newfound massage skills, in spite of the complaints issuing
forth from the poor soul beneath their fingers.
The following is NOT proper etiquette:
Massage partner: "It really hurts!"
You: "Oh no, it doesn't. That's just your tension melting away. Visualize your
muscles as butter
In massage, more than any other business, the customer is always right. But
there are times when the person receiving the massage either doesn't know
or won't tell you he's uncomfortable. How do you know what to do then?
That's where body language clues come in.
EFTA00008180

=== Page 62 ===
Chapter 10: All the Right Moves
135
Body language clues
Some people think that when they're getting a massage they have to "grin
and bear it" when something hurts. They figure massage is like a form of tor-
ture, and they're prisoners of war. They certainly aren't going to display any
signs of weakness or let you know you're hurting them. Other people may not
even know they're uncomfortable, because their discomfort is unconscious,
and so they can't communicate it to you.
In these cases, wise massage givers have figured out certain non-verbal clues
that they can use to determine when their massage is too strong. These include:
Curling of the toes
Arching the back
Inability to speak in a normal tone
Facial grimaces and contortions
Excess sweating, especially in a cool room
So, what should you do when your partner starts showing signs of discom-
fort? The answer is simple - talk about it. Simple, straightforward
communication clears up most situations immediately. Some people just
won't be able to believe that you honestly want them to tell you how they
feel. Go ahead, surprise them.
The one word never to say when
you're giving a massage
You can get away with almost any kind of ama-
the approach for landing, your saying "oops" in
teur commentary while giving a massage to
the middle of a massage, although hopefully not
friends and family because, after all, they under-
life-threatening, simply doesn't inspire confi-
stand that you're an amateur. Thus, when you
dence. It may lead some people to imagine
say, "Geez, am I pressing too hard there?"
horrible scenarios - injured muscles, crushed
they're likely to respond with some positive crit-
arteries, or indelible marks left on the skin.
icism. However, there is one particular word
that neither amateurs nor professionals should
The person receiving doesn't know what kind of
ever utter while in the middle of giving a mas-
massage move you're attempting to perform at
sage. Hearing it strikes fear into the poor
any given moment. So, if you don't get the move
vulnerable person lying there receiving. And
exactly right each time, don't worry; she's not
that word is
going to know the difference. Not unless you
say "oops," that is.
"Oops."
Like a surgeon saying "oops" in the middle of an
operation, or a pilot saying "oops" while making
EFTA00008181

=== Page 63 ===
136
Part III: The Art of Giving Massage
Building Your Massage Muscles
Massage requires the sustained dexterous use of certain muscles in your
hands, forearms, shoulders, and in fact your entire body. You may not be
using these muscles for any particular purpose right now. Like any other
muscles that come suddenly into use, they may get sore when you begin
using them. Don't be alarmed, as this is natural.
Here's a list of a few exercises and devices that massage pros sometimes use
to help build massage muscles:
"Walking" a quarter: Balance a quarter on your thumb. By using only
the one hand, try to turn it over onto the top of your index finger. If you
succeed, then try to flip it over onto your middle finger, and so on. When
you get good, you can walk the quarter over all four fingers and catch it
with the thumb again from below.
Finger dancing: First, hold your hand in front of your face, with your
palm facing away from you. Keeping your thumb out of the way, hold all
four fingers loosely together. This is the starting position. Next, separate
your fingers down the middle, two on each side. This position is shown
in Figure 10-1. Finally, bring those fingers back together again, and then
take just the pinkie finger and index finger away from the center. This
position is also shown in Figure 10-1. Practice until you can repeat these
steps over and over in a continuous loop.
Fingertip pushups: For you fitness fanatics, try doing some fingertip
pushups; these not only strengthen your fingers for massage, but you
receive the added benefit of some powerful exercise. Be careful not to
overdo it, and always check with a physician before starting a new exer-
cise regime.
Grape squeezing: In order to sensitize your fingers for delicate massage
moves, you can practice squishing grapes. Simply place a grape between
your thumb and your first two fingers and squeeze till you burst the
skin. Practice squeezing new grapes until they're just about to burst,
maintaining a constant sensitive level of pressure.
Lunges: Lunges strengthen your legs and hips, making it easier for you
to stand and bend and squat when you're giving a massage.
Dance: Any kind of dance class is great to prepare you for using your
whole body to do massage.
Yoga: You won't believe how quickly you get tight and tired just from
giving a simple massage. Doing yoga may help keep you limber.
Fist squeezing: You can pick up a little stress-relief squeeze ball just
about anywhere these days, even at the checkout counter in most drug-
stores. These are great not only for relieving stress, but for building
EFTA00008182

=== Page 64 ===
Chapter 10: All the Right Moves
137
hand muscles, too. There's even a special compound made just for this
purpose, called "power putty," that is sold in massage stores.
Dumbbells: Lighter weight dumbbells (5-12 pounds) are great for build-
ing muscles in the forearms and wrists. Simply sit on a bench with the
dumbbell in one hand, support your forearm across the top of your leg,
palm up, then curl and extend the forearm.
11
Figure 10-1:
This simple
finger
exercise is
harder than
it looks, and
it's great for
building hand
strength and
coordination.
You Got 'da Moves
So, what do you actually do when you place your hands on a body and start
giving a massage? Well, the first thing many people do is panic. They stand
there with their hands motionless on an arm or a leg or a back, and they
think to themselves, "Oh my gosh, what do I do now?"
This is where the seven types of massage moves you find in this section
come in handy. After practicing them, you can rest easy that you won't draw
a blank when it comes time to give a massage.
EFTA00008183

=== Page 65 ===
138
Part III: The Art of Giving Massage
MASSAGE
TALE
Feeling versus doing
Massage is as much (or more) about feeling as
of it against your fingers and palms, its warmth,
it is about doing. In fact, without really doing.
the pulse of the blood. Resist any temptation to
anything, you can still give a good massage.
squeeze or press or knead.
Through simple touch alone, you can have a
After just five or ten minutes, slowly pull your
profound effect on somebody else.
hands away and ask your partner to note the
When I was in massage school, during the very
feeling in both of her feet. Almost everyone
first day in class, the instructor had us do a little
notices a large difference; the touched foot
experiment, which you can try for yourself.
feels as though.it's been vigorously massaged.
Have your partner sit barefoot in front of you.
It's tingling and-alive.
Gently grasp one of her feet in your hands, and
All you had to do to achieve that effect was to
then DON'T DO ANYTHING. Just feel. Feel her
feel. No need to do anything at all.
foot, the weight of it in your hands, the contours
The seven basic categories of movements are:
Gliding
Pressing
Kneading
Rubbing
Shaking
Tapping
Stretching
Slip-sliding away: The pleasures of gliding
Usually the first move you make on any particular part of the body is gliding.
Why glide first, you say? Why not just get right to the pressing and muscle-
squeezing part of the massage? Three reasons:
Gliding is a great way to warm up the skin and underlying muscles while
simultaneously spreading your oil or massage cream.
You cover a lot of territory during a glide, too, so it's perfect for "intro-
ducing" your hands to your partner.
You'll get a feel for your partner's body and discover which areas may
need the most attention during the rest of the massage.
EFTA00008184

=== Page 66 ===
Chapter 10: All the Right Moves
139
TIP
Depending upon the amount of pressure you use, a glide can be light and
ethereal or downright intense. Usually, at the beginning of a massage, you
want to start with lighter gliding and then progress to the more heavy-duty
stuff later, after your partner trusts your touch.
Take a look at Figure 10-2. These pictures make gliding look easy, right? What
could be simpler than just running your hands along someone's skin? It's a
little trickier than that, though. Good gliding is something you learn over
time, with practice.
Figure 10-2:
Long, soft,
light gliding
(top); sliding-
down-the-
banister
gliding
(middle);
squeezing-
toothpaste-
through-a-
tube gliding
(bottom).
EFTA00008185

=== Page 67 ===
140
Part III: The Art of Giving Massage
Here are three basic types of gliding:
JARGON ALERT
Long, soft, light: You can create the lightest type of gliding by just barely
brushing the fingertips or palms across the skin in a feather-light fash-
ion. This type of movement is also known as a nerve-stroke because it
calms the nerves.
Sliding down the banister: This movement follows the contours of the
body more closely. As you glide, you mold your hands to fit the body,
just like a little kid who molds himself to fit over the banister as he
slides down it into the foyer. This is typical gliding, the type you use to
spread oil, warm the body, and so on.
Squeezing toothpaste through a tube: This is intense gliding or gliding
with an attitude. When you try it on your partner for the first time, you
may get a stunned reaction. You achieve this by wrapping your hands
around a leg or an arm and squeezing firmly while you glide, as if you
were trying to squeeze toothpaste from a giant tube. The most typical
places for this maneuver are on the calf and the forearm.
WARNING!
Start out slowly, and always, always make the motions toward the heart
because you actually move blood through the veins with this move.
Watch out for the contraindications of varicose veins and phlebitis.
Good places to glide
You can glide just about anywhere there's an expanse of skin to move over.
Tight little nooks and crannies, like between the toes for example, are not
good places to glide because there's not enough open territory. However, you
can still glide on smaller surfaces, even over the eyelids (provided your part-
ner is not wearing contact lenses). Simply adjust your hands to the area you
are touching. Thus, a forehead glide would include just your fingertips, while
a glide to the leg would include your whole palm.
For all types of gliding, you need to turn your hands into super-sensitive,
micro-adjusting instruments that constantly change to conform to each and
every little hill and valley on your partner's body. Imagine yourself trying to
smooth out a sheet of plastic-wrap around an irregularly shaped piece of
fruit, allowing no air-pockets or wrinkles. Got it?
EXPERT
OPINION
"X" marks the spot: Pressing
"Out, damned spot!" - Shakespeare
Great poets throughout the ages have understood the value of getting rid of
spots. And it's no wonder. If you've ever received a back rub from someone
and suddenly felt them press exactly the right spot, you know the sensation
is swift and unmistakable. Immediately, you say something like, "Yes, there it
is. That's the spot!"
EFTA00008186

=== Page 68 ===
Chapter 10: All the Right Moves
141
So, what is the "spot" anyway? Massage pros have all kinds of fancy names
for it, like "trigger points," or muscle spasms, or adhesions. Whatever you
call them, these points of tension or pain are what we're trying to get rid of in
massage, and pressing on them skillfully can help achieve that.
I envision these spots as tenacious little criminals who invade our bodies and
take some of our muscles hostage. They're tough, resourceful, and they
thrive best when we don't know exactly where to find them. Massage helps
us locate where our tension spots are hiding so we can ferret them out. Just
the right amount of pressure can send them this message:
"It's no use. We know you're in there. Come out with your hands up. Let the
hostages go, and you'll get off easy."
Of course, if the "spots" don't leave your muscles alone, you have to go in
with some heavy firepower. That's where pressing comes in. Here are a few
steps you can follow to find spots and press them into submission:
Zeroing in: First, while you're warming the tissues up during your pre-
liminary gliding strokes, feel for areas that are unusually tight, hard, or
sensitive. (See the "Under pressure" sidebar in Chapter 8.) After you're
done gliding over a certain area, come back to these targeted spots one
at a time and zero in on them by using just your fingertips or thumbs.
Pushing the walk button: You know those little rubberized buttons that
you push to change the light to green at intersections? They give a little
at first, but then you get the feeling that you have to push harder. You
can't quite tell if you're holding it down or not, so you hold it in firmly
for a few seconds, much longer than you'd hold, say, the on/off switch
on a desk lamp. Well, that's the same kind of pressing you can use in
your massage - good, firm, sustained pressure is what makes pressing
work, as shown in Figure 10-3.
Pinpoint pressure: You not only need the right spot; you need the
EXACT right spot. This can mean an itty-bitty micro-difference in the
location of your fingers or thumb. Keep feeling around until you can tell
you're directly on "top" of the spot. Usually this feels like you could
easily slip off of it on either side.
Keep adjusting: As you feel your partner's body respond, you can
adjust your pressure accordingly, lightening your pressure as the tension
dissipates.
Good places to press
Finding the right spots to press may sometimes feel a little tricky to you.
After all, the body has about a million different points on it. How do you tell
where's a good place to apply pressure and where's not a good place? There
are two answers:
EFTA00008187

=== Page 69 ===
142
Part III: The Art of Giving Massage
You have to practice feeling for these points (this is the art of palpation,
which you find out about in Chapter 4).
Certain points are common to most people. After you practice on several
willing massage partners, you'll build your skill in locating them.
Figure 10-3:
Finger
pressing
(top) and
thumb
pressing
(bottom).
TIP
The spots we are talking about in this section are not shiatsu points or acu-
pressure points, which are spots along energy pathways in the body. You
get to know a few shiatsu points in Chapter 11; the spots we're talking
about here are occasionally found in the same areas, but they're a different
animal altogether.
Let's do the twist: Kneading
After you master the art of kneading, you may be in great demand because
kneading, in my opinion, produces the most pleasurable sensations of all the
maneuvers. It gets in deep to flush out tension while at the same time stimu-
lating a large surface area on the skin.
EFTA00008188

=== Page 70 ===
Chapter 10: All the Right Moves
143
Your kneading technique can make or break you as a massage giver, so I recom-
mend practicing quite a bit on this one. If you practice building your massage
muscles, as suggested earlier in this chapter, you can be a better kneader
because this particular maneuver requires a lot of strength in the hands.
TIP
In order to knead effectively, you must banish fear! The biggest mistake
novice kneaders make is kneading too tentatively. As a massage teacher, I've
spent hundreds of hours hunched over students guiding their hands into
bigger movements. "Get more flesh between those fingers!" I cajole them.
"Twist your arms around some more. Use your whole body to make the
movement."
This is good advice for you, too. A wimpy knead is much worse than no
knead at all. Here are some ways to make your kneading big, bold, and
beloved by all who encounter it:
Come on everybody, let's do the Twist: Chubby-Checker would have
been disappointed if he looked out on the dance floor to find dozens of
people just standing there and sort of half-heartedly bending a little at
the waist. When he said twist, he meant Twist!, as in twist-tie and twist-
off-top and wow-look-at-that-twister-about-to-destroy-the-barl! The
number one rule for kneading is to use your whole body to create a
twisting movement around the area you're working on. See Figure 10-4,
which shows how your hands can move around a thigh in a circular
wringing motion.
Baker making bread: Of course, when we think of kneading, the image
of a baker often comes to mind, with his hands wrist-deep in pliable
flour, constantly squeezing, rolling, and pushing. In fact, those are the
three components of a successful knead. After you have twisting down,
add these steps to complete the picture:
Squeezing: During your twist, the hand that's furthest away (the
right hand as shown in Figure 10-5a) is squeezing in as much flesh
as possible between the fingers and palms.
Rolling: The right hand rolls the squeezed flesh back toward you
while the near hand begins its journey away from you, pushing
more flesh into the fold, as shown in Figure 10-5b.
Pushing: Finally, you're in the position shown in Figure 10-5c, and
your right hand starts pushing while your left hand takes over the
squeezing and rolling.
Pinching and rolling: This final type of kneading is often called skin
rolling. It's reserved for areas that normally don't respond too well to
bigger twisting, squeezing, and rolling maneuvers. It's a little tricky to
do, but most people love the way it feels. First, pinch a roll of flesh
between your thumb and the first two fingers. Then, keeping your
thumb locked in position, glide your whole hand over the skin while
"walking" your first two fingers forward so that they push a constant roll
of skin back against your thumb as shown in Figure 10-5d.
EFTA00008189

=== Page 71 ===
144
Part III: The Art of Giving Massage
Figure 10-4:
Notice how
your hands,
arms, shoul-
ders, and
entire body
move
around the
area you are
kneading.
A
B
Figure 10-5:
Squeez-
ing (a),
rolling (b),
pushing (c),
and pinch-
ing and
rolling (d).
C
D
Good places to knead
TIP
By definition, to knead something means you have to grasp it between your
fingers or palms. Therefore, areas of the body that you can't grasp, you can't
knead. It's simple: no flesh, no knead. That's why it's trickier to knead skinny
people than to knead fleshy people. That's why it's trickier to knead a knee
than to knead a thigh. That doesn't mean you need to knead a whole handful
EFTA00008190

=== Page 72 ===
Chapter 10: All the Right Moves
145
of flesh to get the job done, though. You can perform the last type of knead-
ing, skin rolling, even on areas with almost no fat, like a supermodel's upper
back, for instance.
Wax on, wax off: Rubbing
The secret to successful rubbing, or friction as massage pros call it, is to
make the pressure from your fingers or palms strong enough to stay station-
ary on the surface of the skin while moving the layers below. In other words,
your fingers don't glide while they rub, although they can definitely move
around quite a bit. Take, for example, the maneuvers you receive on your
head when you get a shampoo at a salon. A good shampoo person employs
friction techniques, holding her fingers steady on a certain part of your scalp
while manipulating your head beneath it. If she simply glides her fingers
across your scalp, the sensation is disturbingly inadequate.
Another analogy for rubbing is waxing your car. You take a buffing pad in one
hand and you rub the wax on. Then with a rag in the other hand, you rub the
wax off. Your fingers are never in contact with the car itself, but the car
receives the effects, not the buffing pad or rags. So it is with massage. Your
fingers are in contact with the skin, but you're affecting the layers below.
Here are a few rubbing techniques that work well for various parts of the body:
Miser's rub: Especially good for the fingers and toes, the miser's rub will
remind you of someone rubbing a gold coin between their fingers, as
shown in Figure 10-6a.
Circular: Making sure your fingers are planted securely, move the skin
over the tissues below it in small circles, as shown in Figure 10-6b. You
can move your hand gradually along the skin's surface, creating a series
of circles over an entire area.
JARGON
ALERT
Cross fiber: In any given area of the body, the muscle fibers are running
predominantly in one direction or another. On the inside of your upper
arm, for instance, the biceps muscle runs from your shoulder to your
elbow, up and down. If you rub in a cross-wise direction over these
fibers, from the inside of your arm to the outside, you're making a cross-
fiber movement, as shown in Figure 10-6c. This action is especially good
for people who exercise a lot or are in the later stages of recovering from
an injury because it promotes the repair of scar tissues.
Good places to rub
You can rub most everywhere, but you have to be careful in sensitive areas
because rubbing can be a little annoying if it's done, say, on the eyelids.
EFTA00008191

=== Page 73 ===
146
Part III: The Art of Giving Massage
A
Figure 10-6:
The miser's
rub (a), the
circular rub
(b), and the
cross-fiber
rub (c).
Shake, rattle, and roll: Shaking
Some people are afraid to get too "physical" when they give a massage, which
doesn't make much sense when you think about it. They incorrectly assume
that every massage move has to be as smooth and soothing as the next CD
from Enya. But this is not true. Some of the best moves actually jostle you
around quite a bit.
You have to imagine what the shaking is actually doing internally to the mus-
cles, tendons, and bones where they attach to each other inside the body. It's
like loosening fruit from a tree. Imagine that you're standing on the ground in
front of an apple tree, and one big perfect juicy apple is still left just barely
clinging to a high branch. Grasping a lower limb, you shake with the intention
of loosening something at a distance from you. This is the essence of shaking
in massage, too.
Of course, you don't want to literally loosen muscles from bone so that they
fall off, but you do want to help ease the muscles' tight grip of chronic ten-
sion, especially in the joints. Shaking is great for this, and there's a fine art to
it. Here are three different versions that you can practice:
EFTA00008192

=== Page 74 ===
Chapter 10: All the Right Moves
147
Vibration
No other massage move feels quite as dramatic as vibration. It's a show biz
move, a move with pizzazz. But first of all, you have to figure out how to do it,
which isn't that easy for most of us. Here are the steps (and see Figure 10-7):
Placing just your fingertips on the area to be vibrated (try the back,
which is easiest to start with), stiffen all of your joints from your fingers
all the way up to your shoulders.
Try making your entire arm tremble as one unit, as if you were extremely
cold and shivering uncontrollably.
Pressing firmly, concentrate all of that trembling down into your
fingertips.
Simultaneously, drag your fingertips slowly down over your partner's
back, remembering to imagine your movements loosening muscles all
along the way.
WARNING!
Be careful not to vibrate a fingertip directly on top of the spine as you may
cause some discomfort or bruising.
Figure 10-7:
Creating
high speed
vibration
takes con-
centration
and a will-
ingness to
look spastic.
Shaking
In this move, you grasp one part of your partner's body (usually a limb) and
then recreate the same kind of rigid trembling you did for vibration. It can be
a slower trembling, though, even languid, but the intent is still to loosen deep
muscles. See Figure 10-8.
EFTA00008193

=== Page 75 ===
148
Part III: The Art of Giving Massage
Figure 10-8:
Shaking is
similar to
vibration,
but you
grasp
instead of
press.
Rocking & rolling
A doctor named Milton Trager developed a kind of massage called, appropri-
ately, Trager, which includes an awful lot of rocking and rolling, as shown in
Figure 10-9. One of the results of a really good Trager massage is a deep
release of tension from areas that you wouldn't be able to get to with your fin-
gers, like deep inside joints. You can recreate some of the effects of this type
of massage by doing some very gentle rocking and rolling of your own. You
find out more about how to apply this to specific areas in the next chapter.
Figure 10-9:
Rocking and
rolling pro-
duces an
effect on the
surrounding
muscles and
distant
joints as
well.
EFTA00008194

=== Page 76 ===
Chapter 10: All the Right Moves
149
Good places to shake
WARNING!
The limbs respond exceptionally well to shaking. However, if you shake the
head, you're coming dangerously close to a chiropractic maneuver, which is a
definite no-no.
Larger areas such as the back and thighs respond well to vibration, and you
can rock the whole body, especially when your partner is lying face down.
Get into the rhythm: Tapping
This is the type of movement that you see movie actors performing when
they think they're doing some really authentic massage on-screen. It also
seems to be the preferred move for overweight Russian men giving massages
in bathhouses. Yes, I'm talking about the famous karate-chop family of mas-
sage maneuvers, otherwise known as tapping.
This family of moves is based upon one major concept: getting pounded on
feels surprisingly good. This is true, as long as you tap judiciously, with the
right amount of pressure. To achieve seasoned tapping prowess, practice
with the three basic hand-shapes for tapping: the open fingertip, the karate,
hack, and the loose fist. All of them are done with "soft" hands because, after
all, your intention is not to attack ninja-style but to increase circulation and
soothe sore muscles.
The secret to all good tapping is the rhythm. If you're not a natural born
drummer, try slowing your tapping down until you reach a rhythm that you
can sustain easily. It's not speed that counts, but consistency.
Fingertip tapping: This is the lightest tap, excellent for faces and the
top of your head. A lot of cosmetologists use this move to bring extra
circulation to the cheeks, creating that "rosy glow" look. Tapping is
shown in Figure 10-10a.
Karate hacking: Make sure to keep the hands limp and not treat your
partner's body like a board you're trying to break. Don't hack directly
on bony areas, of course. Keep your wrists loose and let the edges of
your flopping fingers do a lot of the hacking for you, as shown in
Figure 10-10b.
Loose fist pounding: You have to be extra careful when using your fists
for tapping, but they definitely come in handy if your partner is one of
those NFL linebacker types who doesn't seem to respond to normal mas-
sage manipulations. Don't tighten your fists completely when tapping,
and resist the temptation to do a Rocky-Balboa-side-of-beef-in-the-freezer
move. See Figure 10-10c.
EFTA00008195

=== Page 77 ===
150
Part III: The Art of Giving Massage
B
Figure 10-10:
Fingertip
tapping (a),
karate hack-
ing (b), and
loose fist
pounding (c).
C
Good places to tap
WARNING!
Tapping feels good just about anywhere, but if you tap someone too hard on
the top of his head, he's likely to think you have something against him. The
usual rule is: the more flesh in an area, the more force you can tap with, pro-
gressing up the scale from fingertips to hacking hands to loose fists. Bony
areas like the knees need light tapping with just the fingertips. Also, go
EFTA00008196

=== Page 78 ===
Chapter 10: All the Right Moves
151
feather-light on the kidney area on either side of the spine in the lower back.
Certain spots you may not think of, like the bottom of the feet for example,
are great places to hack. And of course the ever-popular back, buttocks, and
thighs are great places to practice "getting into the rhythm."
Keep it loose: Stretching
Stretching is really good for you, and a lot of people don't stretch as much as
they should in order to stay limber and youthful. You can help solve this
problem by incorporating a few stretching moves right into your massage.
Stretching feels really good as long as you follow three easy guidelines:
Ease your partner into it.
Easy does it while you're doing it.
ALERT
Ease your partner out of it.
JARGON
Remember that each joint has a limit as to how far it will stretch in any and
all possible directions, and this limit is called its range of motion.
WARNING!
Don't try stretching any part of the body past its normal range of motion
because, if you do, it will hurt. A lot. Stop long before you think you reach the
maximum stretch. Always ask your partner for feedback about how the
stretch feels. Some people are super limber and you can twist them like pret-
zels while others can take very little stretching before it becomes
uncomfortable.
Be especially careful when stretching your partner's neck, moving it slowly
and in only one plane at a time: left to right, up and down, or ear to shoulder.
And don't hyperextend the neck, or any joint for that matter. (See the con-
traindications section earlier in this chapter.)
There are three basic types of stretches you can apply during a massage:
Passive stretching: Passive stretching doesn't mean you should have a
ho-hum attitude about the stretch. It means your partner just lies there
passively and doesn't assist you at all while you stretch him, as shown
in Figure 10-11.
Active assisted stretching: This type of stretching, shown in Figure
10-12, requires your partner to move through the stretch while you help
her stretch a little further. It's not recommended for lazy partners who
just want to lie back and have you do all the work during the massage.
EFTA00008197

=== Page 79 ===
152
Part III: The Art of Giving.Massage
Active resisted stretching: In this one, your partner resists the move-
ment of the stretch that you're giving him. When he stops resisting, you
are able to stretch him even further. This one's good for strengthening
muscles and can be considered a kind of mini-workout.
Figure 10-11:
In this pas-
sive stretch
of the knee
and thigh,
you press
the person's
ankle
toward her
buttock
while she
just lies
there letting
it happen.
Figure 10-12:
In active
assisted
stretching,
you help
your partner
stretch a
little further.
Good places to stretch
The multitude of joints in the body make it possible to do a large variety of
joint manipulations and stretches in many areas such as the toes, ankles,
knees, hips, shoulders, elbows, wrists, and hands. You find out about a few
all-time favorite stretches in the chapters to come.
EFTA00008198

=== Page 80 ===
Chapter 10: All the Right Moves
153
Massage moves in a nutshell
Here are some simple general guidelines that you can apply to all the preced-
ing maneuvers and use in every massage you give:
Follow the contour: When in doubt about what particular move to
make, just trace the body's outlines with your fingers for a few moments,
applying pressure according to what you feel. It's better to keep moving
in a constant flow rather than stop and say something like, "Now, what
was that next maneuver again?" This can be annoying to your partner.
Do no harm: Don't press too hard or work on areas that may be too deli-
cate, such as sprains, strains, or scar tissues soon after injuries. Of
course, avoid all contraindicated areas and conditions. Ask for a physi-
cian's advice if there is anything that gives you concern.
Stay in the moment: The easiest way to look at a massage is piece by
piece. Concentrate on one movement at a time, and one area. Work on
just that leg first, and worry about what you're going to do on the arm
later. One move at a time, one after another, creates a whole massage.
A ticklish situation
Some people out there will flat-out refuse to
3. Gradually apply pressure with as broad a
even consider the possibility of getting a mas-
surface as possible, for example, your
sage because they're afraid they would giggle
entire palm instead of your fingers.
so hard they would fall right off the table. These
folks consider themselves "ticklish," but what is
4. After you "sink down" to a depth that is not
a ticklish person anyway? Most of us are sensi-
ticklish anymore, make your movements
tive when we get poked in the ribs or stroked
slow and steady, gently rocking back and
lightly on the bottom of the feet, but some people
forth, pulsing up-and down. Avoid knead-
claim any kind of touch at all elicits the "tickle
ing, pressing, and vibration.
response."
5. Move slowly from one area to another,
When someone complains of being overly tick-
staying away from the areas your partner
lish, you can follow these steps to help them get
reports as most seriously ticklish.
over it:
6. If your partner shows any signs of discom-
1. First, explain that surface tension in the
fort, discontinue movement and simply
muscles causes excessive ticklishness.
apply steady firm pressure.
2. Explain that you are going to get "under-
neath" this layer by applying firm pressure
that affects tissues below.
EFTA00008199

=== Page 81 ===
154
Part III: The Art of Giving Massage
The Massage Dance
So, you may be asking yourself, what am I supposed to be doing with the rest
of my body while my hands are massaging someone? Good question. Can you
guess the right answer?
A. It doesn't matter, as long as you remain in a generally upright position
and don't fall asleep.
B. Something constructive, such as learning a foreign language with audio-
cassettes, because otherwise you're just wasting your time.
C. Absolutely nothing; stay as stiff and still as possible so you don't dis-
tract the person you are massaging.
D. Make every move a "whole body move" by engaging your entire self in
what you're doing, turning the massage into a dance.
JARGON
ALERT
The answer, of course, is "D." In fact, it's so important to use your entire body
properly while giving a massage that massage pros have given this practice a
name - body mechanics.
It may seem like a lot of extra effort at first, but in the long run it's easier if
you use proper body mechanics and engage your entire body while giving a
massage rather than relying on the strength of your arms and shoulders
alone. Actually, using your arms and shoulders alone is guaranteed to burn
you out really quickly. You may end up saying something like "This is WAY
too difficult." Then you may quit, offering muscle-fatigue as an excuse to your
partner after just ten minutes.
TIP
Here are a few guidelines to help you fine-tune your body mechanics:
Root yourself: Your movements should feel like they're coming from the
place where your body is rooted to the earth. Don't get off balance and
lose your center of power. You need to ground yourself enough so that
it's difficult to knock you over when you're giving a massage.
Move from below: Whether you're standing or kneeling down next to
your partner to give the massage, generate your movements from your
legs and hips, not just your upper body, as shown in Figure 10-13.
Maintain straight lines: When you apply pressure, do it in a straight line
from your shoulders down to your fingertips. Bending your joints and
then applying pressure puts extra pressure on your thumbs, wrists, and
elbows, and should be avoided. Figure 10-14 shows you what I'm talking
about.
EFTA00008200

=== Page 82 ===
Chapter 10: All the Right Moves
155
Figure 10-13:
If you're
standing,
keep your
knees soft
and move
from your
hips. If
you're
kneeling,
still move
from your
hips.
Figure 10-14:
The wrong
way (top)
and the right
way
(bottom) to
apply
pressure.
EFTA00008201

=== Page 83 ===
156
Part III: The Art of Giving Massage
Be kind to your thumbs and wrists: Thumbs take the biggest beating
when giving a massage, and wrists come in a close second. Be extra
careful not to rely only on these delicate instruments to do your heavy-
duty massage work. Give them a break every once in a while by using
your knuckles and forearms.
Lean a lot: Instead of straining your muscles to get the job done, use
your body weight. Simply LEAN on the person you're massaging by plac-
ing your center of gravity several inches away from her, then falling
forward and supporting yourself on her body. This takes a little practice
because our civilized instincts tell us not to use other people's bodies as
counter tops. Go ahead and try it, though. It saves you a lot of work.
Massage Gizmos
Ever wander around inside one of those expensive gadget gift shops like the
Sharper Image and suddenly realize that about a quarter of the inventory is
massage gizmos of one kind or another? They have vibrating chairs, tables
with rollers built in, and devices to buzz you, press you, knead you, jab you,
and squeeze you. Seeing all this, you can definitely come to a couple very
important conclusions:
Massage gizmos are a great way for manufacturers and retailers to make
lots of money.
Massage gizmos are a great way for you to spend lots of money.
So, naturally, the question comes to mind - are they worth it? In my opinion,
most of them are. And, fortunately, they don't all cost tons of money either.
You can get a nifty little massage device at your local pharmacy for $12.95.
There are three main reasons why people use massage gizmos:
1. They're fun and kind of neat looking.
2. They can help save your hands a lot of work.
3. They actually make you feel better.
Often, people overlook reason number 3. This is strange, because that's the
whole point of using them, right? The little gizmos can really make you feel
better, but you should also exercise the same cautions and observe the same
contraindications when using them as you do when using your fingers.
Before you go out and purchase your own massage tool, I have a little secret
for you, and you have to promise not to tell anyone else. Ready? Here it is:
JUST ABOUT EVERYTHING FEELS GOOD WHEN IT'S RUBBED AGAINST YOUR
BODY! THE SECRET IS NOT THE TOOL, BUT THE TOUCH.
EFTA00008202

=== Page 84 ===
Chapter 10: All the Right Moves
157
Whoops, I said that kind of loudly, didn't I? Maybe even some of the gizmo
makers heard. But it's true. Don't take my word for it. Go out in the backyard
and grab a smooth, palm-sized rock. Wash it off, of course. Then have some-
one take a rounded end and gently rub it against your back muscles. Wow!
Feels fantastic, doesn't it?
The truth is that you don't really need these custom-made massage doohick-
eys, but all sorts of neat designs are out there, and some of them, admittedly,
feel quite a bit better than rocks from your backyard. The ones that apply
vibration and pressure are especially effective. Everybody should have at
least one such gizmo in his or her home. But which one are you going to
choose when there are so many shapes and sizes available, as shown in
Figure 10-15? This section attempts to make a little sense of the whole mas-
sage device market for you by breaking it down into three categories:
gravity-assisted gizmos, pressure tools, and mechanical devices.
Figure 10-15:
The choice
of massage
gizmos con-
tinues to
grow.
Gravity-assisted gizmos
These tools utilize your own weight to massage various parts of your body:
JARGON ALERT
Foot rollers: There are many of these, and most of them look basically
like wooden cigars: stubby, brown, and round. Some have grooves
etched into their surface, and others have a series of interconnected
rolling balls. By running your feet over them, you stimulate nerve end-
ings and reflexology points (see Chapter 14 for more on this). You can
even buy sandals with hundreds of tiny knobs on the soles that massage
your feet as you walk.
EFTA00008203

=== Page 85 ===
158
Part III: The Art of Giving Massage
Back rollers: Several versions are available. They look similar to the
rolling pin your mom used to use to make pie crusts. The most famous is
the Ma Roller, which has two bumps in the center that are placed on
either side of your spine. The instructions say not to roll your back
down over the knobs, but that's what everyone does, because that's
what feels the best and has the most profound effect. Be careful when
using these not to accidentally roll hard wood onto your spine itself.
Stretchers: We all need to stretch, and sometimes we could use a little
help from devices like the "body bridge" which is basically a curved
table that you bend over backwards on, letting gravity do the stretching.
Body Balancer: A massage pro named Grace Apfel in California, trying to
recreate the support and flexibility she offered clients with her own
hands, created the device shown in Figure 10-16. You fill the holes with
pegs of different heights that you adjust to your particular needs, then
lie down upon them and just relax. It's a good way to let gravity do the
work in easing some of your back pains for you.
Figure 10-16:
Massage
gizmos have
become
more and
more elabo-
rate in
recent
years.
Pressure tools
VIRGON
ALERT
All sorts of devices are available now that you rub on the body with varying
degrees of pressure. You can get them in specialty shops, but they're increas-
ingly available in more common outlets such as drug stores. Basically, they
stimulate acupressure points and trigger points. You can use them to exert
pressure on tough knots and sore spots. But be careful: The materials used in
these tools are usually hard, like stone or wood. Just a little pressure goes a
long way.
EFTA00008204

=== Page 86 ===
Chapter 10: All the Right Moves
159
Little knobby things: Many little odd-shaped items are now sold that
you're supposed to rub across your body (or somebody else's body) for
fun, pleasure, and relief from stress. Some of them even have names and
personalities, like the Happy Massager from the Tender Loving Things
Company, Inc. or the Dolphin Massager. You can even order a Handy
massage tool from the back of this book, designed by yours truly. It's a
hand-shaped instrument with a perky personality that you can use when
your own hands are too tired or not in the mood to give a massage. All of
these utilize the same simple concept: Pressing on people makes them
feel better. Try them, you'll like them.
"Captain Hook" devices: Ever wish you could rubberize your arms and
reach around to massage a knot in the middle of your back? That, in
essence, is what these curved devices allow you to do. You can use them
to hook onto otherwise unreachable tight spots on your posterior sur-
face. Popular brands include the Backnobber and the Thera Cane.
WARNING!
Professional pressure tools: There are certain tools that you can only
get in massage clinics that are meant for professional use. One particular
device looks like a sharpened pencil eraser stuck into the side of a
wooden peg. Neuromuscular therapists use them to work on deep tis-
sues. If you find professional tools somewhere, you're better off not
buying them. They can cause harm if not used by skilled hands.
JARGON
ALERT
Rubbing gloves: Several brands of textured gloves are now available.
You slip them on and then apply pressure and friction over the skin. The
gloves both exfoliate the skin and stimulate nerve endings. They feel
great, too.
Mechanical devices
There are many mechanical devices on the market that utilize electricity to
create vibration and kneading actions. They range in price from just a few
bucks to major capital investments.
Thumper: This is probably the best-known in its class, and its name says
it all. It gives a heavy thumping action that simulates a pair of "chop-
ping" hands. Great for after workouts or to combat chronic tension, but
it ain't cheap.
Vibrating doohickeys: Dozens of these line the shelves, and there's
always one that has batteries and is available to test. That's because the
manufacturers know that they feel great and that you may want to take
one home when you feel it for yourself. That's a good tactic. However,
after you get home, these items tend to see more use as conversation
starters than therapeutic devices.
EFTA00008205

=== Page 87 ===
160
Part III: The Art of Giving Massage
Shiatsu massager: This type of unit has kneading "fingers" built into it.
You put it behind you in a chair and lean back against it. According to
many reports, they can work wonders. Greg, a journalist friend of mine,
swears by his. He has a back problem that is exacerbated by long hours
sitting at the computer, and he credits his Shiatsu massager for saving
his career.
Massage furniture: Panasonic and other well-known manufacturers have
gotten in on the massage game with electronic chairs and tables that
give you a massage while you recline on them. These are fun items to
have around the house, but the novelty often wears off pretty quickly,
and before too long you're left with a slightly odd lumpy piece of expen-
sive furniture.
The best gizmo of all
When it comes to any of these gadgets, the bottom line is this - they are fun,
helpful, and neat, but no amount of technology or ingenuity can create a tool
more adaptable, powerful, or sensitive than the human hand. Even the device
makers themselves know this. Living Earth Crafts, one of the largest massage
manufacturers in the world, has a slogan: "There is no substitute for the
human touch."
EVERY
OPINION
Tom Myers, a famed anatomy teacher and structural massage expert, agrees.
Holding his own hand up for inspection, he often comments, "Twenty-five-
million years in the making. Hard to beat that kind of engineering."
EFTA00008206

=== Page 88 ===
Chapter 11
Putting the Moves Together
In This Chapter
Setting up
Oil's well that ends well
Massage rules
The massage
1
was recently watching an episode of the sitcom Friends on TV, and one of
the main themes of the show concerned the effects of massage on friend-
ships and relationships. The Monica character thought she gave a great
backrub, but her boyfriend Chandler thought otherwise. The whole show
centered on how he should break the bad news to her.
We humans are sensitive creatures, and when we give something as personal
as a massage to someone else, we're making ourselves vulnerable to his or her
judgement. What if they don't like our technique? What if they don't like us?
When you give of yourself through massage, it's natural to be afraid of what
people may think and to wonder, secretly, if you're doing it right or if you're
good enough.
I think you should forget all about that stuff. Your massage abilities are not
something to be proud of, or ashamed of. Your abilities are something you
should share.
As long as you tune in and become sensitive to your partner, you can give a
good massage. The idea is not to focus on being good, but to focus on doing
good.
If Monica had not been so proud in the beginning, she wouldn't have forced
her own concept of what she thought was good onto her boyfriend, which set
the stage for her to feel rejected and ashamed later.
Be sensitive. Tune in. Do good. If you do these things, you never have time to
worry about whether you're good or not. As long as your heart is into what
you're doing, you're guaranteed to do it the right way.
EFTA00008207

=== Page 89 ===
162
Part III: The Art of Giving Massage
Setting Up
First, you need to go over just a few preliminaries to make sure you're set up
and ready to go. I assume that you've created a suitable inner chamber for
your massage experience and that you've practiced a few moves from
Chapter 10. You know what to do and what not to do, and now you just have
to get yourself ready and do it.
Table for one?
One thing you may notice is that the massage in this chapter is being given
on the floor. It's pretty much guaranteed that you have a floor available some-
place to work on, right? But there's a good chance you don't have a massage
table like the ones the pros use. For those of you not familiar with them, mas-
sage tables are oblong, folding, padded tables. Most of them have legs of
adjustable height, like the one in Figure 11-1. These tables are great tools, and
if you get serious about massage at some point, you may want to consider
investing in one. New ones cost a few hundred dollars.
Figure 11-1:
Massage
tables look
like folding,
adjustable-
height,
oblong,
upholstered
card tables.
The floor can be quite a comfortable place to get a massage, especially if you
add a few pillows, a sofa cushion or two, plus a sheet and towels, as you can
see in Figure 11-2.
EFTA00008208

=== Page 90 ===
Chapter 11: Putting the Moves Together
163
Figure 11-2:
You can
create a
perfectly
comfortable
massage
space on
the floor.
TIP
Many massages have been given on beds, but in those cases the massage
often leads to other activities - like sleeping! That's right, it's very tempting
for the giver to just roll over and lounge around instead of working like he
should. When you do give a massage on a bed, arrange some towels near the
foot or along one edge, so that you don't have to be up on the bed yourself
the whole time you're giving the massage.
Sheets, towels, and so on
Don't use your best sheets and towels to do a massage on because the oils
and creams can leave stains and a musty oil smell behind. Also, the color
white seems to show off oil stains the most. Many spas use darker colored
linens, like green or blue, for this reason.
Other things you may want to have around include heating pads, blankets,
bottle warmers, and other such comfort-creating devices. Nothing's worse
than getting a massage and not being able to concentrate on how good it
feels because you're shivering the whole time.
JARGON ALERT
It's also a good idea to have some extra pillows to use as bolsters for support
beneath your partner. Massage pros use specially made bolsters, as men-
tioned in Chapter 8, but you can use normal pillows just as effectively. If you
use one of your nice pillows, it's a good idea to cover it with a towel to keep it
from getting stained by oil.
EFTA00008209

=== Page 91 ===
164
Part.III: The Art of Giving Massage
Oil's Well That Ends Well
Yes, it's true. Massage can be an oily endeavor. In fact, in some countries,
such as India, oil plays a major part in the whole procedure, and about half
way through a massage people in Delhi end up glistening with a layer of lubri-
cant. This is okay (as long as you have lots of towels around to sop up the
extra oil afterwards). In fact, the Indian system prescribes large amounts of
oil - usually sesame oil - on purpose for its lubricating and detoxifying
effects. The common wisdom in most other countries, however, is that you
should use just enough lubricant to, well, lubricate.
This is how you best use oil during a massage:
WARNING!
1. First, choose the oil (see the sidebar later in this chapter).
2. Second, make sure the oil is not cold.
When you apply cold oil to your partner's skin, it may cause her to hit
you or kick you, which is not desirable. The best way to warm the oil is
to place the bottle in hot running water for a few minutes, or use a baby
bottle warmer, until the oil is warm to the touch. Don't microwave the
oil, which can potentially overheat it, causing an equally adverse reac-
tion from your partner.
3. Cup one palm and pour a small amount of oil into it.
Ideally, you want to keep the back of your cupped palm in contact with
your partner so that you maintain a constant connection. The amount of
oil depends on the size of the area you are massaging, the amount of
body hair in the area, and the maneuvers you plan to use. You may have
to experiment a few times to get the amount right.
4. Rub your palms together for a few seconds to further warm the oil
and then glide your hands over the skin, spreading a smooth layer of
oil over the whole surface you are massaging.
The correct amount is the amount that leaves the skin lubricated, but no
TIP
puddles of oil or "greasy" spots.
Getting creamed
Skin creams and lotions are a good alternative
than oil, so you. don't slide around SO much:
to oil, and in fact many professional massage
Good ones leave a lubricating layer that makes
therapists would not be caught using anything
it easy to-work. A lot of pros choose a brand
else. Cream absorbs more quickly into the skin
called Biotone.
EFTA00008210

=== Page 92 ===
Chapter 11: Putting the Moves Together
165
Bottle placement
There is an age-old feud that has gone on between massage therapists for
decades over where to place the oil bottle during the massage. I know that
this may seem silly to you, but you can rest assured that it's a debate taken
very seriously by otherwise intelligent adults. There are basically two
camps - those that propose placing the bottle next to the person, where it's
handy but liable to get knocked over; and those that propose keeping the
bottle out of harm's way, on the floor for example, where it's harder to reach
but less likely to get kicked or spilled. Some people go as far as to keep their
oil bottles in a specially made holster strung around their waist like a six-gun.
This gives the average massage therapist a Wyatt Earp kind of look that is
perhaps not ideal for inducing relaxation.
Where should you put the bottle of oil during a massage? In my professional
opinion, speaking as a massage therapist who's been working in the field for
almost 20 years, it doesn't really matter. Whatever's most comfortable for
you is best.
TIP
The type of bottle (and especially the cap) does matter, though. You can
make things much easier for yourself if you choose a squeeze-top type cap
that pours a tiny bit of oil at a time. Pump tops work well, too. If you use a
wide-mouth opening, chances are you may end up with oil all over the place,
especially if you have your massage area dimly lit with candles.
Your own oil blends
JARGON
ALERT
You can incorporate the concepts of aromatherapy into your massage by
adding a few drops of essential oil to the oil you're already using, which is
then called the carrier oil. Typical carrier oils include grapeseed, sweet
almond, jojoba, avocado, and sesame, which are all good as a base for the
essential oils. To make your own aromatherapy oil, blend two dozen drops of
essential oil with 2 ounces of carrier oil. For added aromatherapy benefits,
place a few drops in a diffuser to fill the room you're in with the same scent
you're using for the massage, as I suggest in Chapter 9.
Table 11-1 lists the essential oils I use in my spa therapy workshops and a
description of their basic effects:
Table 11-1
Essential oils
Oil
Properties
Cedar
Reduces fluids in body tissues, diuretic. Warming in baths.
Clary sage
Balances female hormones. Good for scalp problems.
(continued)
EFTA00008211

=== Page 93 ===
166
Part III: The Art of Giving Massage
Table 11-1 (continued)
Oil
Properties
Eucalyptus radiata
Excellent for lungs, respiratory system. Muscle tonic.
Geranium rose
Balances the skin by affecting sebum. Balances emotions, too.
Juniper
Calming and purifying.
Lavender
Anti-bacterial (first-aid kit in a bottle), calming, good for skin.
Lemon grass
Stimulates digestion. Antiseptic, detoxifies lymph. Uplifting.
Orange
Mood elevator.
Peppermint
Stimulates alertness. Good for headaches, colds.
Pine
Pain killer. Natural deodorant.
Rose
Excellent for the skin.
Rosemary
Hair tonic. Astringent. Good for oily skin.
Sandalwood
Grounding and relaxing. Spiritually uplifting. Aids aging skin.
Tea tree
Antiseptic, antifungal, antibacterial. Good for the skin.
Vetiver
Grounding and calming.
Ylang ylang
Aphrodisiac. Relieves tension/stress. Balances dry skin.
The Rules for Giving Massage
Just as there were some rules for receiving, there are rules for giving, too. For
the most part, these are things I've mentioned all along throughout the previ-
ous chapters, but it helps if you review them here, right before you actually
begin giving a massage.
1. Do no harm. This is the number one rule for giving a massage. Refer to
Chapter 10 and make sure you're aware of the moves that you shouldn't
make, the places that you shouldn't press, and the conditions you
shouldn't treat.
2. Think 3-D. Refer to Chapter 4 and try to visualize the physical struc-
tures beneath the skin that you're affecting with your hands during the
massage.
3. Use your whole body. Remember to use correct body mechanics (see
Chapter 10) in order to save your own body from overexertion while
applying just the right amount of pressure for your partner.
EFTA00008212

=== Page 94 ===
Chapter 11: Putting the Moves Together
167
So many oils, so little time
Walk into any bath and body shop or health food
There are a few things you want to look for
store and you see at least a dozen choices in
when choosing an oil:
massage oils. Which is the best one, you ask?
Is it the special formula designed by the spiri-
Ingredients: Check the ingredients. A
tual healer Edgar Cayce who "received" the
commón addition to several oil blends, for
recipe while in a trance? Or is it the "mango
example, is lanolin, which comes from an
tango" scented blend that your favorite bou-
animal source and turns some people off.
tique down the street recently released?
Scent: Make sure the scent is not overpow-
Several oils available straight from the shelf in
ering or synthetic.
your local grocery store are usable, if not ideal,
Viscosity: Everyone has his or her own pref-
for massage. Almond oil is used in spas around
erence as far as the right viscosity goes.
the world, and you can use sesame oil and olive
"Thin" oils, such as mineral oil, feel a little
oil, too. But the special oils formulated just for
watery and spread unevenly. This is not
massage really are better. They have more nutri-
recommended. "Thick" oils like coconut
ents for the skin, and they create just the right
leave a "greasy" feeling. Test a little on your
amount of lubrication. In my opinion, it's worth
palm before buying to find an oil somewhere
the extra money you spend to get a high-quality
in the middle of this spectrum that works
massage oil.
for you.
4. Focus on the other. This is no time to be thinking about politics, sports,
the weather, or your upcoming turn to receive. As fully as you can, focus
on your partner, what she's feeling, and how you can make her feel
better.
5. Go out of your mind. After you figure out the moves, practice the tech-
nique, and focus on your partner with all your concentration, then you
can stop thinking. That's right. Let go of your extraneous thoughts, and
even your thoughts about doing a good job.
6. Get creative. Go ahead, go crazy; just let yourself feel whatever you're
feeling and go with your intuition. Want to leave one palm on your part-
ner's forehead and the other on her stomach completely motionless for
ten minutes? That's probably exactly what she needs. As long as what
you're doing is generated from caring and commitment to your partner,
it is going to be the right thing.
7. Let love flow. Certain people develop an ability to send a very distinct
and palpable sensation of love into their fingers and palms. You can feel it
when they touch you. Everyone else has the potential to develop that abil-
ity. Why not use massage as an opportunity to explore your own innate
abilities to send a powerful message of caring to others through your
touch and presence? There are worse ways you could spend your time.
EFTA00008213

=== Page 95 ===
168
Part III: The Art of Giving Massage
The Massage
EVERT
OPINION
Okay, here it is, the moment you've all been waiting for. You can only talk
about it for so long without realizing that massage is not really about talking,
it's about feeling. And as Bob Marley once said, "He who feels it, knows it."
Soon, you are going to be sailing away toward hours of massage bliss. All you
have to do to get started is follow these five easy steps:
Cleanliness first
Take your positions
Invocation
The force, Luke, remember the force
The first touch
Cleanliness first
You're all set up, the mood is right, the lights are low, and now, before you do
anything else, there's one critical procedure you must follow before starting
the massage - wash your hands!
Good hands
What does it mean to have "good hands?" It's the
you focus on your partner, the way you become
one quality that millions of massage lovers around
sensitive to her, and the way you care. It's also
the world use to describe the essence of an
about following some very simple guidelines,
excellent massage therapist. As in, "Oh, that was
which I call the "rules for giving massage. You
the best massage I ever had. You have got great
can find those rules right here in this chapter.
hands." But, because that quality is so vague, it's
Follow these simple principles, and you may
a little difficult to reproduce or teach to someone
even beyond having hands to having
else. Good hands? What does that mean?
"great hands" one day.
Having good hands, as it turns out, is not really
about your hands. It's about YOU. It's the way
EFTA00008214

=== Page 96 ===
Chapter 11: Putting the Moves Together
169
MASSAGE
TALE
But do I have to cut my nails?
Once I was hired to present a massage work-
massage school is to cut their nails, and you can
shop at a huge annual convention of nail
often tell a massage pro by her extremely short
technicians (manicurists) in Detroit. I never
and neatly trimmed nails.
knew so many manicurists existed before.
Demonstrating some basic massage moves on
Does this mean you have to lop off your own
the feet of one class member, I then told them to
dearly beloved nails in order to give a massage?
exchange similar moves. Soon, the room was
Not necéssarily. If your husband is the only
filled with sounds of pain and discomfort.
person you're going to be massaging, and he
likes it when you run your long nails down his
These women had nails an inch and a half long.
back, don't worry about cutting them. You can
Sharp nails. Some of them had holes drilled-i in
improvise massage moves by using your palms
the ends of their nails, and miniature charm
and the bottoms of your fingers, keeping your
bracelets dangled through them. It was impos-
nails lifted up out of the way. However, if your
sible for them to practice massage.
nails are long and your intention is to get better
If you have long nails, it's going to be awfully
at massage and perform all the moves
hard for you to give a good massage. One of the
described here to their fullest, you have some
first things people are told when they sign up for
serious clipping to do in your near future.
TIP
Washing cleanses away dirt and grime, and it also protects you and your
partner from nasty bacteria. It's a good habit to get into.
Take your positions
To begin the massage, you and your partner both have to be in the right posi-
tions. In the routine shown in this chapter, you start with your partner lying
on her back, and you sit up near her head.
TIP
Some people are sticklers about this whole positioning issue, but I don't
believe in starting every massage in the same position every time. In fact,
starting over and over again in the same position can lead to complacency
and a boring massage. It's better to begin each massage where you are drawn
to begin by your intuition, your partner's suggestion, and your observation.
Is she all hunched over by tight back muscles? Then by all means start the
massage with her facedown, working on her back. The sequence of the mas-
sage shown in this chapter is not the only way.
EFTA00008215

=== Page 97 ===
170
Part III: The Art of Giving Massage
Invocation
MASSAGE
TALE
You may recall that in Chapter 5, I describe a massage I received from Wesley,
who's a native Hawaiian massage therapist and healer on the Big Island. What
I didn't describe was the prayer Wesley used to begin the massage, sitting
humbly on the floor beside me, melodiously intoning some words in
Hawaiian: "Kou makou makua iloko okalani."
This invocation was meant to make both Wesley and me at one with the
source of life. He learned it from his teacher, Auntie Margaret, and she in turn
was taught it by her elders.
TIP
Although you may feel a little funny at first, it may be appropriate for you to
say a couple of words of invocation as you're about to start your massage.
They don't have to be in Hawaiian; something simple is fine, such as, "I
summon the powers of healing and wholeness to be with us during this mas-
sage." Just say them from your heart, and you get your message across.
The Force, Luke, remember the Force
JARGON ALERT
Remember, you're not just dealing with a pile of flesh and bones here. Your
partner is more than a series of points to be pushed and muscles to be
kneaded. She has a magical inner spark, too. According to many massage
philosophies, especially those from the East like Shiatsu, the body is filled with
invisible pathways that are pulsing with this inner energy, variously known as
chi, ki, prana, universal-life-force-energy, and the-force-Luke-remember-the-force.
You can give a better massage if you simply stop for a moment at the begin-
ning of the massage and focus on that force that exists within you and your
partner. Remember the scenes from Star Wars when Luke was zeroing in on
the Death Star using nothing but his intuition? The voice of his mentor was
there in his head all along urging him to "remember the force." Tune into
your own inner guidance as you begin the massage, and you may surprise
yourself with how well you do.
The first touch
This is the crucial moment, when all of your preparation and practice is put
to the test. Ninety-five percent of what your partner needs to know about
your massage is completely obvious in the first split second, with the very
first touch. At this juncture, you go forward into the realm of being and doing
rather than thinking, and a new thing is created, the massage.
EFTA00008216

=== Page 98 ===
Chapter 11: Putting the Moves Together
171
Reaching both hands down, place them gently and consciously on your part-
ner's back, as if you were touching a sleeping child and trying not to wake
her. Put one up on the top of the spine near the head, and the other down by
the base of the spine. Then just touch for a moment, with no need to move.
You can actually summon the "force, Luke," and say your invocation at this
time, too. (See Figure 11-3.)
Figure 11-3:
After you
summon the
forces
within,
reach out
and touch
someone.
Hold this position for a minute, with your hands on your partner's spine,
simply communicating your presence and loving intentions.
Then you can begin.
Note: You may notice that I haven't included any stretches in this chapter.
That's because I explain stretches in the sports massage section of Chapter
16. This doesn't mean you can't use them during your full body massage, too,
though. In fact, I highly recommend stretches. After you master some of the
stretches, sprinkle them liberally throughout your massage for optimum effect.
The back
The back is à great place to begin a massage because many people equate
massage with a "back rub." Although it looks large and solid, the back is actu-
ally prone to lots of little aches and pains, and much of the tension and
everyday complaints people have can be found there. Thus the famous
phrase, "Oh, my aching back." And finally, the back is the least vulnerable
area to touch someone, psychologically speaking, so people are more likely
to relax and "let you in" when you begin there.
EFTA00008217

=== Page 99 ===
172
Part III: The Art of Giving Massage
1. Without moving your hands from the position they're in, simply begin to
rock your partner gently from side to side, by using the tailbone as a
kind of handle for the heel of your hand. When you get good at it, you
can extend your rocking maneuvers further up the back and down onto
the buttocks and even the legs. The idea'is to get a wave-like motion
going through your partner's body so that she starts to melt into the
floor.
When you want to get someone out of the mood they were just in, and
into the mood of getting a massage, nothing beats rocking.
2. People either love skin rolling, or they really don't like it at all, so you
have to experiment a little and ask your partner how it feels. Start by
getting a grasp on the skin at the base of the neck between your thumb
and your first two fingers, then "walk" this roll down the back, keeping it
between your fingers the whole time. This takes'some practice, so start
with a partner who doesn't mind playing guinea pig.
3. Use your fingertips to "hook" into the muscles alongside the spine near
the tailbone. Then start vibrating your hand while dragging it with
medium pressure back up toward your partner's head, as in Figure 11-4a.
Repeat this three times.
4. This long gliding movement spreads oil and further warms up the entire
area. See the section on oil earlier in this chapter for the proper oil-
spreading technique. Glide down with both hands on the muscles on
either side of the spine, with your fingers pointed in toward the middle.
When you reach the base of the spine, swivel your fingers toward the
outside and glide back up as shown in Figure 11-4b Repeat this gliding
four or five times, using light pressure at first and then slightly firmer
pressure.
5. When you reach the base of the spine on the fourth or fifth glide, stop
and apply circular rubbing all over the sacrum, or tail bone, as shown in
Figure 11-4c. You may notice that when your partner is lying down this
bone is tilted in such a way that it presents a relatively flat surface, so
you can lean your. weight forward from your partner's head and apply
pressure to it.
JARGON ALERT
6. For this next move, start with your thumbs at the top of your partner's
back, one thumb on either side of the spine. Then push your thumbs
down along the "ridge" of the erector spinae muscles very slowly, with
medium to firm pressure, as in Figure 11-4d. This should take 30 seconds
or more. When you get to a tight "spot," slow down and let your thumbs
sink into it even more slowly, making a mental note to revisit this area
later. Remember to use proper body mechanics so you don't overstrain
your joints while pushing. After you reach the base of the spine, glide
your way back to the top.
EFTA00008218

=== Page 100 ===


